Düsseldorf hotellit Unterbilk

Plussat: Very comfortable, very clean and very modern! Beautiful building, close to the river and only 10 minutes walk into Altstadt.

Miinukset: We liked everything. The only thing g we would have changed is somewhere to keep luggage after checking out. We had a few hours to kill before flying back so would ha e appreciated somewhere to leave the bags.

Plussat: Different than a usual hotel. Very comfortable and modern.

Plussat: The flat was really huge. The location was very convenient too. The flats were very nicely refurbished.

Miinukset: Even though you are not told on your arrival, the rooms are not at all cleaned during your stay which might leave you without bodywash and clean towels. Even though the flat was huge including a dinning table for 8 persons, the couch was very small.

Plussat: Clean apartment and friendly staffs

Miinukset: Parking is really small

Plussat: -nice staff Mrs. Meier helpful -high ceilings and lights -big bathroom -nice soaps & shampoo

Miinukset: -apt. is a studio, not like on pictures -it says "serviced apts." but no cleaning -no washing machine -tiny kitchen -location is nice but no shops around -no locker room after checkout -pricey for what you get

Plussat: Very clean , location is near from city center and train station

Plussat: high ceilings. simple layout

Miinukset: not enough time to enjoy it

Plussat: All was great!!

Miinukset: Air conditioner

Plussat: Beautiful location! Amazing place for walking and jogging. Very window view.

Miinukset: Very cold floor. When somebody take shower, the water comes to the floor.

Plussat: Very clean, spacious, nice bathroom, balcony with chairs and table, excellent location, well equipped apartment. Even offers a tablet for information and internet browsing.

Miinukset: The kitchen had zero working and draining space. Just a sink and a hob, right next to each other. I had to put the toaster and kettle on the floor when using them. It was so strange, because the kitchen was so well equipped, but impossible to use anything. Also only 1 bedside cabinet, which bothered my husband a lot.

Plussat: The staff is super helpful and welcoming, the hotel is beautifully designed, the shower is great and the rooms and big and comfortable

Miinukset: The shower and the bedroom are separated by a glass window which is only half covered. This makes showering awkward even if you are sharing the room with a partner.

Miinukset: The AC didnt work properly, the room was rather warm

Plussat: The receptionist “ kate “ is the best .. she was nice and helpful She make us feels welcome and comfortable.

Plussat: Great location away from the noisy bars/pubs/confusion. Perfect for family. Nice 20min walk from center across the margin of the river.

Miinukset: Airco couldn't be switched off

Plussat: aamiainen on loistava, henkilökunta avualiasta ja rauhallinen sijainti kuitenkin lähellä vanhaa kaupunkia ja joen rannalla

Miinukset: Gluteenittoman aamiaisen leivästä

Plussat: I liked everything. The staff, the location, facilities, comfort and so much more.

Miinukset: The shower could be a bit cleaner.

Plussat: Clean and big room, excellent personell

Plussat: Location was so good near all good restaurants

Miinukset: Nothing

Plussat: Modern, very clean spacious hotel with very comfortable rooms, at a very affordable price for a weekend stay. Enjoyed the room, fridge, space, the modern interior, the location.

Miinukset: Door of the toilet was too stylish and less functional. Should you concern about privacy you will need to book rooms on level 4 and above, as the lower level rooms are fully visible for the walking by people in the street through the glass wall.

Plussat: Bed is not comfortable at all. Aircon is very noisy. The outside screen keeps on opening and closing in the morning.. no idea why they have to do that

Miinukset: The room cleanliness. Carpet smells and looks very dirty

Plussat: A very good hotel for a business trip, with good internet connection and all facilities to make your stay comfortable

Miinukset: Room service in the night was providing just a frozen pizza

Plussat: Nothing

Miinukset: Toilet was broken. Sink drain was stuck. Hotel didn’t offer to change rooms and offered to use toilet in the lobby (till they fix in the room next day). It’s not a 4 star hotel. 2 max

Plussat: Persoonallisesti sisustettu paikka, tilava huone, hyvä aamiainen. Rauhallinen sijainti asuin-/toimistokadulla.

Miinukset: Hissin rikkoutuminen sotki siivousta ensimmäiset kaksi päivää kun tavarankuljetus tällä samalla hissillä. Juomalaseja ei pesty koko 4 päivän aikana, shampoota/pesunestettä oli 2 pientä pulloa/2 henkeä koko ajalle. Ratikka oven edestä kulkee vain arkisin?

Plussat: the staff are very bad special the black men i think they are 2 black men they are not respect and not good for this job

Miinukset: reception staff very bad

Plussat: This hotel is a nice choice! Public transportation is just a few minutes away. But keep in mind that the bus going to the university klinikum is taken from a bridge with stairs, which is not so comfortable. Besides that, the room I got (046 from the winter garden) was huge and well equipped. The bathroom is extremely beautiful with a big bathtub and shower and a light well from the roof. And the breakfast is perfect, abundant and satisfying.

Miinukset: In the room there were a couple of things which were not working properly (radio, one window was not opening fully and the shower head was leaking) and the bed mattress was not so comfortable.

Plussat: 10 minutes walinkg from center, Parking free for weekends infront of the hotel (if you find slot). Staff very friendly. Breakfast was very nice.

Miinukset: No negative.

Plussat: Aamiainen oli erinomainen. Huoneen merkillinen design oli hauska. Tosi rauhallistakin oli.

Miinukset: Teevetsi tippui automaatista hitaasti ja teekannuja vain kaksi, mistä syystä automaatille syntyi jonoa.

Plussat: LOCATION. TRANSPORT LINKS

Miinukset: Bedrooms could do with decorating, having a shower curtain is a little dated by todays standards.

Plussat: Kohtalainen sijainti vanhaankaupunkiin nähden. Myös ostoskadut oli 1.5 km päässä. Riittävä aamupala. Tilava siisti huone sekä hotellin muut tilat. Parveke oli mukava lisä, harmi että kelit ei suosinut parvekkeella olemista. Henkilökunta oli mukavaa.

Miinukset: Internet worked sometimes good and sometimes weak. Lights in rooms were low.

Plussat: I have stayed multiple times. I like the location and the value.

Miinukset: Our room was good and our breakfast was fine. I asked for an extra towel that seemed like a big ask. Most of the employees where very nice Plus I like the location. I have stayed there several times. For this I am not going down to a one star. When I arrived the person at the desk said I have to pay when I leave... whatever. But when paying on departure they kept saying my card was not accepted. I called the bank who said they are not seeing any charge must be a connection issue with the merchant. The bank noted I had just used the card 10 minutes before (booking a train reservation). We went through four or five of our cards all failed. I told them it was their machine. No not our fault. They told me to call the booking agent. I did who said they can not help. The person at the desk asked if I could be quite. I said no you are making us miss our train because your machine is not working. No it is not our machine. Meanwhile my wife was running a half mile away to find a cash machine. I called another one of the card companies (Going through yet another authentication process) who said it must be their connection as they are not seeing a charge. Finally she checks her machine. Oh yes it does not have a connection. At least she admitted it but this is 45 minutes into our check out process. Says it is not the hotels fault the card machine is not working... well it is not mine! Are you going to pay for my ticket since it is your fault that I cannot pay? No it is the card machines fault. Is it going to pay for my lost ticket or get me to Hamburg? My wife returns in a taxi with cash. I load the car. Person at the desk says we should have paid on arrival wife says we tried and where told we had to do it on departure. Missed our train had a hard time getting out as there was a festival in Düsseldorf (had I known that I would have changed itineraries). Just horrible customer service. I do not speak German maybe there is no word for sorry?

Plussat: Breakfast was great. The bed was super comfortable. It was really quite in the area of the hotel.

Miinukset: Especially in the hot summer temperatures it got really hot in the rooms. Some of the rooms are right under the roof.

Miinukset: I was really disappointed by the some part of the reception staff and the cleanliness - I really prefer my tea without limescale. Overall my impression was far from good.