Düsseldorf hotellit lähellä K20

Miinukset: They are asking the same price as always even though almost all the hotel cavities are closed. Spa and fitness supposedly open, but only if you reserve and only for one person at a time. Of course when I wanted to go to relax there in the evening but it was already fully booked. I understand the situation, but what I don’t get at all is if you ask kindly for an upgrade because of that they simply refuse, even though the hotel is almost empty. That’s the LEAST thing they could’ve done. On top of that they were complaining that my car was standing too long in front of the hotel which was empty anyways and said if I don’t move it I would have to pay. Never seen a hotel charge you for standing at the main entrance. This is NOT five star treatment of a guest. Won’t come back that’s for sure. And on top of that, this whole mask thing, I dropped my mask a little so I could speak when I checked in and immediately the receptionist ordered me to put it back up and then asked me later to repeat what I said because she couldn’t understand me. Ridiculous, even more so that she wore a mask and we were separated by a plastic glass wall. This impolite behaviour reminds me of when I went to east Germany just after the wall dropped. This crisis is no excuse to treat clients that way. Sad.

Plussat: The bar is great and they have pastry luke pizza was very tasty Location 10

Miinukset: Shower a bit small

Miinukset: Cost. Too expensive

Miinukset: The spa was terrible and they did not even have the sauna or steam room on. Very bad.

Plussat: This hotels is just fantastic. We stayed in this superb hotel in the end of November and cannot wait to come back. We loved its classic luxurious style, the most modern technology in the room, the very cosy living room where you can just sit down, relax, play chess. The bed is very comfortable and the TV built in the mirror in the bathroom is quite impressive. If you want to experience a really enjoyable weekend, book a room here! Ramon and Mirka

Plussat: The staff are very friendly and helpful. The location is convenient. The room is very elegant and modern. Nothing more to ask for! We would definitely like to stay at this hotel, if we have a chance to visit Dusseldorf again.

Plussat: Modern set-up of the hotel rooms, a guest-only VIP lounge, which is similar to a airports business lounge

Miinukset: The stuff maid be more welcoming and service oriented. I missed a bit the very special feeling, you can get staying at luxury hotels.

Plussat: the hotel is very good pleced,very central in the hard of the city

Miinukset: the decoration is very kitsch.

Plussat: The best service you can imagine, excellent breakfast and dinner at Brasserie, we travel al lot but for sure this one of the best hotels in the World !

Plussat: huoneen kalustus ja tekniikka hyvä

Miinukset: buffetaamiainen kallis

Plussat: exellent

Plussat: Perfect comfort. Perfect finition. Perfect electronic. Perfect value for money.

Plussat: size and comfort of room, perfect location in the center

Miinukset: high price of breakfast

Plussat: Absolutely excellent personal service, very courteous and couldn't be more helpful

Miinukset: The only thing that was disappointing was that the TV/Sky Channels were totally focused, besides German of course, on Russia and Arabic (I think). The only English channels were Sky News/CNN. In the room information folder it had over 84 channels listed including bbc/itv/ etc but they were not set up as they could only take 48 channels. Also no Movies available.

Plussat: modern and easy going

Plussat: Reception was excellent - very friendly staff. Breakfast was also superb. And the room was very spacious and clean.

Miinukset: Can't think of anything really!

Plussat: location the room size and balcony

Miinukset: the food quality was not as expected (breakfast) there was a contentious issue with the room keys

Plussat: Olivia at reception was amazing. We asked about where to go for our first night in Dusseldorf and her recommendations definitely assisted in making out evening and weekend the absolute best. Thank you. Room was amazing. Staff fantastic. Facilities the absolute best. Loved the look of the hotel inside. Great parking and an excellent price.

Miinukset: I had written the hotel x3 times before arriving and didn't receive one reply. This was also using the booking.com 'contact the hotel's & 'message the hotel - email's facilities. This was very dissapointing as I really wanted to understand what the parking situation was, and also how do we use the fitness facilities and swimming pool. In addition to this was also keen to get a room with a view. This should be looked at in a big way, especially as the hotel sent me a CV-19 letter using these facilities, which I replied to, and received no reply or response over a two week period. Even on my check in day wrote them and again received nothing. Breakfast weekend timing's could be later also, especially for the weekend. We ended up checking out at mid day and having a lovely amazing brunch in the 'Alex' restaurant around the corner. However we would love to have had breakfast in the hotel. The timings were not late enough for me, and for such amazing facilities could provide more for their guests in this way. Put a brunch on, or similar. Use of the swimming pool, in the hotel would be very good as we had no idea how to do this. Do you carry all your sports kit in a bag, can you walk there with a robe on, something simple to understand would be useful as it's not in the actual same building as the hotel. This is also further complicated by CV-19 and not being able to use the changing room facilities. We did order an evening meal, and it was amazing.

Plussat: The location was very good. Staff were very friendly and helpful.

Miinukset: Not as plush as I expected for 5 star superior - foyer area was a bit like walking into the office of a business.

Plussat: Rooms very well appointed and comfortable. An excellent hotel

Plussat: We liked the location. We were not too impressed with the room facilities. No writing paper, no pencil/ballpoints, no enveloppes. I did not like the bed pillows. Too soft and no way to get another one.

Miinukset: Obviously the hotel is very popular by the Mid Eastern travellers. Without any disrespect, it seems to make the hotel a bit messy. Other than that we will come back for the location.

Plussat: The location of the hotel is very strategic

Plussat: I will return--very good--

Plussat: Katso kohta 2.

Miinukset: Aamiainen ei vastaa hintaa (31€/henkilö). Minibaari.

Plussat: A 5 star hotel all the way...excellent breakfast buffe. Perfect location.

Plussat: clean and comfort

Miinukset: no

Plussat: location, breakfast, concierge

Miinukset: staff were slow in solving problems

Plussat: Close to airport and downtown. Service was great.

Miinukset: Thought price was a little high.

Plussat: everything

Plussat: The location is nice, the personnel is nice also

Miinukset: Breakfast can be better -it is not like in 5 star hotel must be The SPA lounge and sauna were closed for repair during all our staying in the hotel No Hotel , no booking.com informed us about that ahead.We got to know that when we enter SPA center. My wife was very upset about that.

Plussat: Perfect hotel, very friendly staff and rooms were great.

Miinukset: N/A

Plussat: The collections of statuary,paintings,militaria,and beautiful ceilings. The staff were very pleasant.Not a lot for them to do as very few guests due to circumstances of the Corona Virus.

Miinukset: Having recommended a restaurant, they said we could use the courtesy bus,when we asked for this they said it would be 20euros each way,we opted for a taxi for which we paid half that price.However,the restaurant "Agatas" was fantastic.

Plussat: Beautifully decorated and excellent modern facilities surrounded by art. The bed linen was high quality and immaculately laundered. Great breakfast buffet. Extremely friendly staff.

Plussat: Mahtavat huoneet

Plussat: This hotel offers everything that you want from a decent hotel. Great location in the heart of the old town. Staff is very friendly and they have a car valet service. I did not know where the friendly man took my car to, but when I checked out he returned it as if nothing had happened! Amazing. This hotel is very romantic and a great stay for couples. Breakfast is also good.

Miinukset: The checkin time (3pm) is quite late while the checkout time (11am) is quite early. Especially if you stay for just one night. Luckily our room was ready when we arrived early, but for the late checkout we had to pay extra, which we did.

Plussat: Hyvä aamiainen. Rauhallinen hotelli.

Miinukset: Kaikki toimi oikein hyvin.

Plussat: Unique up market hotel in downtown Düsseldorf. A truly excellent brasserie.

Miinukset: Hotel is a bit pricey but the high quality brasserie was priced correctly.

Plussat: Great hotel in city centre. Real art inside hotel.

Miinukset: price-quality perhaps is right but still somewhat expensive per night

Plussat: The amazing historic building with its sculptures and paintings

Miinukset: wish the receptionist to be more helpful in explaining about the touristic spots in Dusseldorf and supply a city centre map as the one provided was very small in fine print Be more generous with coffee as they supply each room with 2 sachets per day only !

Plussat: Really great hotel in center! Friendly stuff. Perfect rooms, good cosmetics, excellent breakfasts.

Miinukset: May be pillows

Plussat: Everything

Miinukset: -

Plussat: Staff is very helpful, professional and kind.

Plussat: The staff were very helpful, the breakfast buffet was excellent and the parking was extremely convenient. The rooms noise insulation was superb, with excellent rooms.

Miinukset: Nothing, everything was excellent.

Plussat: Loved everything

Miinukset: Parking price

Miinukset: Cost of car parking was simply too much !

Plussat: I would like to have room service charged to your room and pay on check out

Miinukset: Room service was poor- you have to come downstairs to the reception to pay for your food and drinks to be delivered to your room.

Plussat: The beds were really comfy, good black out blinds, glass water bottles provided which are more eco friendly than single use plastic, option to opt out of every day maid service to help the environment, large variety of choice at breakfast including freshly squeezed orange juice, waffles, cooked and continental. Staff spoke perfect English and were polite and cheerful. Location was 5 minute walk to nearest tram stop and quick 2-3 stops into the inner city centre.

Miinukset: Room was a little hot even with the air con on

Plussat: Friendly staff

Miinukset: Nothing

Plussat: Everthing

Miinukset: No kettle in room for hot water for tea or coffee

Plussat: Great central location, close to main streets and walking areas. The hotel is up to it standards (room, breakfast, other amenities)

Miinukset: I had several inconveniences with staff: - At arrival there was no parking place in front of the hotel (generally speaking, there are just few parking lots next to the hotel - you have to park at the one of the parking mall 28 EUR). The valet was not able to recommend one but instead asked to leave the area so that the taxies could pass through. - Service at the reception is super pushy on upselling stuff - My breakfast was double counted (my bad I haven’t checked)

Plussat: Location

Miinukset: Everything was fine

Plussat: Excellent hotel the staff were so polite and helpful, the hotel has a fine taste in their hospitality, near to shopping, food, nice walk and of course the U Bahn is on its corner. I surely recommend it to others.

Plussat: I liked the welcoming and excellent attitude of all the staff and the quietness of the hotel and the fact that I could just step out into the best shopping and Christmas markets

Miinukset: nothing

Plussat: The location is awesome.....

Plussat: This hotel is a business luxury hotel in the best location in Dusseldorf.There is some good lounge specially for business meetings.It is near to shopping area and just in front of downtown.We have stayed in a suite which is really good. Staffs are so helpful and all fluent in English.Breakfast is good although can be better if some warm items add.

Miinukset: There is no free wifi internet in the rooms.

Plussat: Location; excellent room service and cleaning service and very good varied breakfast.

Miinukset: Tipping becomes very tiring. No access for handicapped people or buggies. Doorman only helps if previously tipped. Small elevators. Very small spa and saunas do not start working till late in the morning. Spacious rooms but poor decoration (holes in cortains and very rough towels and bathrobes -unacceptable for a five star hotel-)

Plussat: Hotelli oli keskeisellä paikalla. Lähellä Kaufhofia ja kävelykatua, jossa vilskettä riitti. Paljon hyviä ruokapaikkoja lähettyvillä.

Plussat: Erittäin hyvä sijainti

Miinukset: ei

Plussat: Ystävällinen ja asiansa osaava henkilökunta, palvelut toimivat. Aamiainen oli hyvä.

Miinukset: Huone oli nuhruisen oloinen, patja ei ollut mukava. Eniten ärsytti yöpöydällä ollut mineraalivesipullo, josta veloitettiin viisi euroa. Tämän tasoin hotellissa yleensä on ilmainen vesipullo tai hedelmiä tms.

Plussat: Erinomaisen osaava ja ystävällinen henkilökunta, kestää vertailun myös kansainvälisesti. Saksalaisen jämptiä kaikessa, mutta kuitenkin joustavaa ja palveluhaluista. Erinomainen aamiainen. Sijainti loistava.

Miinukset: Ruuhkainen parkkialue!

Plussat: Ilmapiiri,ystävällinen palvelu, kunhan henkilökunta ymmärsi, että majoittaudumme todellakin hotelliin, jonka päasiallinen asiakaskunta koostui liikemiehistä ja arabiperheistä (olimme automatkalla pienellä vuokra-autolla ja ryytyneitä päivien matkarupeamasta).

Miinukset: ei oikeastaan, edustalla käynnissä olevasta kanavan rakennustyömaasta oli tietoa nettisivuilla, joten se ei tullut yllätyksenä.

Plussat: Large room, nice restaurant, helpful, polite and friendly staff, excelent location.

Miinukset: No

Plussat: Room was very well equipted

Miinukset: Ethernet poor spead, durring my stay there was constraction work done in room next to my and was very noise, staff send me some fruits and small bothel of champain whic was nice but not satisfactory, I could not relax in my room

Plussat: Great staff and NH quality

Miinukset: I asked for a QUIET room. Airline stewardess with high heels upstairs woke me up at 06:00 am...

Plussat: Large room, comfortable bed, soft linens, the hangers in closet

Miinukset: Towels are grey not white. Neet to be washed with clorox or just renewed. Bathroom was small. Plastic cups not worthy of a 4* hotel.

Plussat: It’s clean and the rooms are quite big and it’s good for family

Miinukset: I’ve booked the superior room and i got it without a barthrobe, slliper and a kettle or coffee machine, so it was no difference from the normal room, i just paid more for nothing!

Plussat: Great location Large comfortable rooms Parking lot for the car

Miinukset: The windows were still open when we entered the room, so with an outside temperature around 2 degrees, the room was really freezing at first.

Plussat: 1. Excellent breakfast. 2. Clean rooms 3. Friendly and helpful staff 4. All taxi drivers know this hotel.

Miinukset: Nothing worth mentioning. Everything was fine.

Plussat: Location, food.

Miinukset: Price is 4-7 times higher during Medica Fair, compared to normal days. Surcharge for breakfast, surcharge for internet, no place to hang clothing during shower, long dark corridors, poor room light. Waiting fare too long for a buffet lunch.

Plussat: The friendly and helpful staff. The location to both the airport and the exhibition center was superb. Nice restaurant and bar.

Miinukset: The fact that I had to pay for an extra night even though I gave notice more than 24 hours ahead of time that I had to push my stay by one day. I ended up staying for three nights as originally planned but different dates, yet I had to pay for four nights.

Plussat: Great location 100meters away from the derendorf s station which made it very easy to move wherever I wanted to go. Wired internet was excellent.

Miinukset: There were stingy about shampoo even after the little bottle was finished. Price was very high during the K-Show but everything is high priced during the K-Show. The internet should have been included in the price. I do not understand why hotels charge extra for internet in 2010

Plussat: Good comfort and very nice staff

Plussat: Erittäin hyvä sänky, korkealaatuiset untuvatäkit ja tyynyt. Minibaarin veloitukseton käyttö seuraavaan täyttöön asti, meidän tapauksessamme koko matkan ajan (pe-ma). Sauna osasto siisti ja moderni. Saunaostatolle tilattavissa hieroja. Henkilökunta laittoi saunan päälle pyynnöstämme jo sunnuntaiaamuna, jolloin saimme olla siellä omassa rauhassa. Henkilökunta oli muutenkin erittäin ystävällistä ja avuliasta. Huoneet siivottiin nopeasti monesti jo aamiaisen aikana. Aamiainen oli riittävän monipuolinen ja hyvin esillepantu. Hyvä yhteys keskustaan n 10min

Miinukset: Hotellikäytävien matto vanhanaikainen ja tunkkainen, ei ole suhteessa huoneiden ilmeeseen. Hotellissa pieni kuntosali, jossa kaksi laitetta viidestä eivät toimineet. Lisäämällä varustuksiin vapaapainot esim 2-10kg monipuolistuisi sali huomattavasti

Plussat: Siisteys yllätti positiivisesti.

Miinukset: Ei

Plussat: The hotel bar and food were excellent

Miinukset: N/A

Plussat: the comfort and the excellent breakfast!!!!!!

Miinukset: when people travel with a lot of luggage/ need something to transport them.

Plussat: Good breakfast

Plussat: Near the train station

Plussat: The breakfast is just mervellous! Good location and connections.

Miinukset: The property does not have managed and is run by two junior staff. When I arrived there was only one staff at the property and took him long to open the door. Then I got locked in their parking as no one would open the door. Latter my floor was pitch black due to electricity cut to save money. No able to order food or even a beer as there are no staff to serve. The staff were playing around with piano instead of dealing with the customer. It won’t end there, close down before the five people COVID 19.

Plussat: The location is great - next to the harbor and close to the city center. The staff are very friendly and always willing to help. The hotel takes good care of the safety regulations regarding Covid19.

Miinukset: Work were in progress next to the hotel but quiet rooms are available on the other side of the building. The beds in the hotel can have a convex shape.

Plussat: Every thing was nice thanx.

Miinukset: Clean and nice

Plussat: I was lucky to have a wonderful receptionist who was very cheerful and eager to help. Breakfast was nothing fancy but sufficient and nice to wake up to in the morning.

Miinukset: The walls are a bit thin.

Plussat: It was definitely calm and quite.

Miinukset: The hotel has one side of the rooms with industrial pollution, not pleasant for any one.

Plussat: Views

Miinukset: Internet access costs extremely high. Easy way to make money at the guests expense

Plussat: Very modern, short cab to shopping, great area, excellent excellent staff. Daniel, Stephan at the bar. Nicole,Maryam,Sabrina

Plussat: Proffessional and friendly staff, clean, quiet area but near trendy nightlife area. Hotel is clean, modern and well kept.

Miinukset: The minibar is empty

Plussat: I liked our room which had view to the river.Romantic and lovely.I needed 20 minutes to reach downtown.The rooms were comfortable and the breakfast was good.

Plussat: Hotelli oli mukava, henkilökunta erittäin kohteliasta ja aamiainen oli sopivan kattava. Sijainti oli hieman etäällä keskustasta, mutta välimatka tarjosi toisaalta mukavaa ulkoilua kävelyyn tottuneelle. Alue on vielä osittain rakenteilla, mutta siitä ei ollut mitään haittaa.

Miinukset: Illallisravintolan ruokalista näytti hieman lyhyehköltä. Hotellihuoneet vaikuttivat melko steriileiltä, mutta huone ja hotelli oli hyvin siisti.

Plussat: Friendly, helpful staff

Miinukset: Location was not what I expected. Lots of construction around and view was not really what it seemend online

Plussat: Good breakfast, friendly staff

Plussat: Todella miellyttävä ravintola ja baari tulotasanteella, sopii hyvin ruokailuun ja aamiainenkin oli erittäin monipuolinen ja runsas. Huoneen siisteys oli myös selvästi havaittavissa.

Miinukset: Ei ollut.