Düsseldorf hotellit Derendorf

Plussat: Fantastic breakfast

Miinukset: Pillow too soft

Plussat: clean new convenient and staff can speak english

Miinukset: none

Plussat: Nice hotel, size of room, good parking

Miinukset: On Friday 17 January 2020 at 18:50, within 10 minutes, all guest and hotel staff had to leave the Innside Melia Derendorf Dusseldorf ! The emergency message in the room announced: Please leave your room immediately, a bomb has been found! The hotel didn't communicated anything more, We had to leave ...... within 10 minutes There were no Taxi's, the only solution, leave by foot, but where should I go? I had to walk 3 km in the cold weather of January to join a dinner in the old city of Dusseldorf At midnight, I wanted to return to my room and phoned to the hotel...... guess what no answer I took a Taxi, the driver could not drop me back at the hotel - everything was closed Fully alone, I had to find a place to stay for the night! Finally after a few phone calls, a friend invited me at his hotel Due to all this stress,, I lost a very expensive hat in the taxi and today I know.... I will never find it back When leaving the hotel on Sunday morning, the reception could not offer anything in compensation as the boss was out of the country I understand something exceptional could happen, I can't understand that a 4 star hotel invoicing 202 Euro/night for one person, isn't able to communicate well in an emergency situation The personnel wasn't trained for emergency situations Especially when this happens 2 to 3 times a year at the same location Conclusion: I do not recommend this hotel

Plussat: The location, the room and the bar downstairs

Miinukset: Nothing

Plussat: Modern, clean and quiet rooms with a free minibar (non-alcoholic beverages)

Miinukset: Breakfast had limited hot selections, but overall great fresh produce and a nice space to eat and enjoy

Plussat: Has been a problem with bomb The staff do not has nothing to put us in condition to change the hotel We have spend a lot of money of taxi and other expenses to wait without news

Plussat: The hotel gym was nice and to also have a steam sauna great. The staff were very friendly and helpful. The room did not have an electric kettle, but the front desk was happy to provide me with one to use.

Miinukset: While the hotel came highly recommended, the location was not ideal for our needs.

Plussat: The room was fantastic and the staff so helpful

Plussat: Very good value for money

Miinukset: Almost everything on TV is in German, would be nice to have something in English.

Miinukset: They claim to have free parking but there was no parking

Plussat: Very kind staff, clean room and super location.

Plussat: Well located, great value for money

Miinukset: All great

Miinukset: My room was in the first floor. Enterence was near by hotel main entrence. 5 m from windows is tram stop, so there is very loudy.

Plussat: LOCATION

Miinukset: Mattresses and pillows uncomfortble

Plussat: Gildors hotel was extremely comfortable, sparkling clean. After a long day, we would return and were able to comfortably relax and get a great nights sleep. It was also very well located and easy to get places. You will be glad you stayed here and I am sure we will be back. Breakfast is exceptional, thank you. We were at the second floor facing the street, however the street is very quiet.