Düsseldorf hotellit lähellä Tonhalle Düsseldorf

Miinukset: They are asking the same price as always even though almost all the hotel cavities are closed. Spa and fitness supposedly open, but only if you reserve and only for one person at a time. Of course when I wanted to go to relax there in the evening but it was already fully booked. I understand the situation, but what I don’t get at all is if you ask kindly for an upgrade because of that they simply refuse, even though the hotel is almost empty. That’s the LEAST thing they could’ve done. On top of that they were complaining that my car was standing too long in front of the hotel which was empty anyways and said if I don’t move it I would have to pay. Never seen a hotel charge you for standing at the main entrance. This is NOT five star treatment of a guest. Won’t come back that’s for sure. And on top of that, this whole mask thing, I dropped my mask a little so I could speak when I checked in and immediately the receptionist ordered me to put it back up and then asked me later to repeat what I said because she couldn’t understand me. Ridiculous, even more so that she wore a mask and we were separated by a plastic glass wall. This impolite behaviour reminds me of when I went to east Germany just after the wall dropped. This crisis is no excuse to treat clients that way. Sad.

Plussat: The bar is great and they have pastry luke pizza was very tasty Location 10

Miinukset: Shower a bit small

Miinukset: Cost. Too expensive

Miinukset: The spa was terrible and they did not even have the sauna or steam room on. Very bad.

Plussat: This hotels is just fantastic. We stayed in this superb hotel in the end of November and cannot wait to come back. We loved its classic luxurious style, the most modern technology in the room, the very cosy living room where you can just sit down, relax, play chess. The bed is very comfortable and the TV built in the mirror in the bathroom is quite impressive. If you want to experience a really enjoyable weekend, book a room here! Ramon and Mirka

Plussat: The staff are very friendly and helpful. The location is convenient. The room is very elegant and modern. Nothing more to ask for! We would definitely like to stay at this hotel, if we have a chance to visit Dusseldorf again.

Plussat: Modern set-up of the hotel rooms, a guest-only VIP lounge, which is similar to a airports business lounge

Miinukset: The stuff maid be more welcoming and service oriented. I missed a bit the very special feeling, you can get staying at luxury hotels.

Plussat: the hotel is very good pleced,very central in the hard of the city

Miinukset: the decoration is very kitsch.

Plussat: The best service you can imagine, excellent breakfast and dinner at Brasserie, we travel al lot but for sure this one of the best hotels in the World !

Plussat: huoneen kalustus ja tekniikka hyvä

Miinukset: buffetaamiainen kallis

Plussat: exellent

Plussat: Perfect comfort. Perfect finition. Perfect electronic. Perfect value for money.

Plussat: size and comfort of room, perfect location in the center

Miinukset: high price of breakfast

Plussat: Absolutely excellent personal service, very courteous and couldn't be more helpful

Miinukset: The only thing that was disappointing was that the TV/Sky Channels were totally focused, besides German of course, on Russia and Arabic (I think). The only English channels were Sky News/CNN. In the room information folder it had over 84 channels listed including bbc/itv/ etc but they were not set up as they could only take 48 channels. Also no Movies available.

Plussat: modern and easy going

Plussat: Reception was excellent - very friendly staff. Breakfast was also superb. And the room was very spacious and clean.

Miinukset: Can't think of anything really!

Plussat: location the room size and balcony

Miinukset: the food quality was not as expected (breakfast) there was a contentious issue with the room keys

Plussat: Olivia at reception was amazing. We asked about where to go for our first night in Dusseldorf and her recommendations definitely assisted in making out evening and weekend the absolute best. Thank you. Room was amazing. Staff fantastic. Facilities the absolute best. Loved the look of the hotel inside. Great parking and an excellent price.

Miinukset: I had written the hotel x3 times before arriving and didn't receive one reply. This was also using the booking.com 'contact the hotel's & 'message the hotel - email's facilities. This was very dissapointing as I really wanted to understand what the parking situation was, and also how do we use the fitness facilities and swimming pool. In addition to this was also keen to get a room with a view. This should be looked at in a big way, especially as the hotel sent me a CV-19 letter using these facilities, which I replied to, and received no reply or response over a two week period. Even on my check in day wrote them and again received nothing. Breakfast weekend timing's could be later also, especially for the weekend. We ended up checking out at mid day and having a lovely amazing brunch in the 'Alex' restaurant around the corner. However we would love to have had breakfast in the hotel. The timings were not late enough for me, and for such amazing facilities could provide more for their guests in this way. Put a brunch on, or similar. Use of the swimming pool, in the hotel would be very good as we had no idea how to do this. Do you carry all your sports kit in a bag, can you walk there with a robe on, something simple to understand would be useful as it's not in the actual same building as the hotel. This is also further complicated by CV-19 and not being able to use the changing room facilities. We did order an evening meal, and it was amazing.

Plussat: Always a pleasure to return to this hotel.

Miinukset: Nothing

Plussat: Super hospitality

Miinukset: Not much all is ok

Plussat: The location was very good. Staff were very friendly and helpful.

Miinukset: Not as plush as I expected for 5 star superior - foyer area was a bit like walking into the office of a business.

Plussat: Rooms very well appointed and comfortable. An excellent hotel

Plussat: We liked the location. We were not too impressed with the room facilities. No writing paper, no pencil/ballpoints, no enveloppes. I did not like the bed pillows. Too soft and no way to get another one.

Miinukset: Obviously the hotel is very popular by the Mid Eastern travellers. Without any disrespect, it seems to make the hotel a bit messy. Other than that we will come back for the location.

Plussat: The location of the hotel is very strategic

Plussat: I will return--very good--

Plussat: Katso kohta 2.

Miinukset: Aamiainen ei vastaa hintaa (31€/henkilö). Minibaari.

Plussat: A 5 star hotel all the way...excellent breakfast buffe. Perfect location.

Plussat: clean and comfort

Miinukset: no

Plussat: location, breakfast, concierge

Miinukset: staff were slow in solving problems

Plussat: Close to airport and downtown. Service was great.

Miinukset: Thought price was a little high.

Plussat: everything

Plussat: The location is nice, the personnel is nice also

Miinukset: Breakfast can be better -it is not like in 5 star hotel must be The SPA lounge and sauna were closed for repair during all our staying in the hotel No Hotel , no booking.com informed us about that ahead.We got to know that when we enter SPA center. My wife was very upset about that.

Plussat: Perfect hotel, very friendly staff and rooms were great.

Miinukset: N/A

Plussat: The collections of statuary,paintings,militaria,and beautiful ceilings. The staff were very pleasant.Not a lot for them to do as very few guests due to circumstances of the Corona Virus.

Miinukset: Having recommended a restaurant, they said we could use the courtesy bus,when we asked for this they said it would be 20euros each way,we opted for a taxi for which we paid half that price.However,the restaurant "Agatas" was fantastic.

Plussat: Beautifully decorated and excellent modern facilities surrounded by art. The bed linen was high quality and immaculately laundered. Great breakfast buffet. Extremely friendly staff.

Plussat: Mahtavat huoneet

Plussat: This hotel offers everything that you want from a decent hotel. Great location in the heart of the old town. Staff is very friendly and they have a car valet service. I did not know where the friendly man took my car to, but when I checked out he returned it as if nothing had happened! Amazing. This hotel is very romantic and a great stay for couples. Breakfast is also good.

Miinukset: The checkin time (3pm) is quite late while the checkout time (11am) is quite early. Especially if you stay for just one night. Luckily our room was ready when we arrived early, but for the late checkout we had to pay extra, which we did.

Plussat: Hyvä aamiainen. Rauhallinen hotelli.

Miinukset: Kaikki toimi oikein hyvin.

Plussat: Unique up market hotel in downtown Düsseldorf. A truly excellent brasserie.

Miinukset: Hotel is a bit pricey but the high quality brasserie was priced correctly.

Plussat: Great hotel in city centre. Real art inside hotel.

Miinukset: price-quality perhaps is right but still somewhat expensive per night

Plussat: The amazing historic building with its sculptures and paintings

Miinukset: wish the receptionist to be more helpful in explaining about the touristic spots in Dusseldorf and supply a city centre map as the one provided was very small in fine print Be more generous with coffee as they supply each room with 2 sachets per day only !

Plussat: Really great hotel in center! Friendly stuff. Perfect rooms, good cosmetics, excellent breakfasts.

Miinukset: May be pillows

Plussat: The view was amazing , restaurant in walking distance , overall facilities at the hotel 5 star

Miinukset: Level of service could be approved , room service not to 5 star rating . This needs to improve staff need more training in service . We had problem solved but I do believe this shouldn’t happen in the beginning should be 5 star all the way . We paid a lot for our room above average price I have paid in other hotels , expected better service

Plussat: I love this hotel, location is perfect the room is so nice decorated. Nice bar and excellent drinks. Breakfast is top.

Miinukset: nothing

Plussat: it was a honeymoon stay,the travel agent told the hotel and they surprised us with champagne and rose petals on the bed! Amazing!

Plussat: everythin, the room, spa, breakfast

Miinukset: Waited 2x more them an Hour for drinks from the roomservice. In the restaurant we couldn’t sit as it was full and the mini bars were not filled because of corona.

Plussat: they didn't clean the room

Miinukset: they did make the room daily and one day we have to wait until 10 pm until the finish the room.

Plussat: The hotel is the best in Düsseldorf, so with the Hyatt its premier in terms of luxury.

Miinukset: It was remote from the main city anf not near to markets at christmas so factor that into your cost

Plussat: Absolutely perfect for everything at here .. So not be to scared to lose money for expensive hotel ... u get what u pay ...

Plussat: Maukas aamiainen. Hyvien kulkuyhteyksien lähellä. Siisti rauhallinen hotelli.

Plussat: Location

Miinukset: 1st room offered had a smell of heavy smoking, unhabitable. Room was changed without issues, just want to point out for them to improve.

Plussat: The room was modern and clean. Good breakfast. We were lucky and got a parking place for free. The old city is reachible by a 25 minutes walk

Plussat: Good Location & helpful staff. Quick check-in and check-out. Comfortable bed. Clean bath & toilet.

Miinukset: Parking is not free of charge.

Plussat: Walking distance from main train station which is very convenient. Room with space enough and comfortable bed.

Miinukset: One staff in the canteen (breakfast) was not friendly, I think she was the responsible person for the breakfast. The hotel is a little old from my point of view.

Plussat: Sijainti lähellä päärautatieasemaa. Hyvät leveät vuoteet. Aamupala oli ok.

Miinukset: Ei vakavia puutteita, mutta hotelli on vähän kulahtaneen oloinen.

Plussat: Aamiainen ja sijainti

Miinukset: 151 cm leveä vuode on kahdelle ahdas ja vain yksi peitto

Plussat: Paikka oli perusominaisuuksiltaan ok. Vuoteet olivat erinomaiset samoin aamiainen.

Miinukset: Hotelliin autolla saapuminen oli aika ahdasta. Kellari autohallin ajoramppi oli liian jyrkkä . Matala auto jää nenästään kiinni.

Plussat: Paikka oli hyvä ja rauhallinen ja kuitenkin asema oli lähellä joten kulkuyhteydet olivat hyvät. Kiva lobby.

Miinukset: Jos olisi kaivannut kauppaa tai ravintolaa lähellä niin sitä ei ollut, paitsi hotellin ravintola.

Plussat: Lostava kokonaisuus

Plussat: Very pleasant and friendly-hotel&staff,both. Wonderful location.

Plussat: good location, friendly staff,good value unless you happen to book during the week of a trade fair or conference.....not impressed when buisness capitalise on events which bring people to their country...

Plussat: Great location, 2 minutes walk from Hauptbanhof (main station) gives easy access to train services and, links to exhibition centre.

Plussat: Excellent breakfast

Miinukset: Could do with a facelift, everything was dated and tired looking, the superior room, wasn't!

Plussat: Hyvä sijainti aivan rautatieaseman vieressä; siitä hyvät kulkuyhteydet keskustaan metrolla sekä ratikalla. Kuitenkin erittäin rauhallisella paikalla, melua ei kuulunut. Ystävällinen henkilökunta ja erittäin hyvä aamiainen.

Plussat: Well I am happy because my decision was right to stayed in Holidays Inn.

Plussat: Hyvä aamupala.

Miinukset: Minibaari oli tyhjä, ei ollut shampoota, hoitoainetta, suihkumyssyä eikä muitakaan neljäntähden hotelliin kuuluvia tuotteita.

Plussat: Hotellin sijainti on loistava samoin hotellin tilat. Kylpyläsosastolla oli kiva käydä.

Miinukset: Kylpyläosastolle ei ollut tarjoilua

Plussat: everything was perfect

Miinukset: the price of the breakfast

Miinukset: Extremely high price for the room

Plussat: Location. Comfort.

Plussat: its location near the Train station is a plus also for the car there is plenty of parking options so you dont need to pay the hotel for parking.

Miinukset: their airconditionin not working in both my rooms( they are on but too hot) I asked for extra pillow as the provided once are too bad they simply answered they are fully booked, and I slept without them for 2 nights

Plussat: Great staff and NH quality

Miinukset: I asked for a QUIET room. Airline stewardess with high heels upstairs woke me up at 06:00 am...

Plussat: Very nice beds

Miinukset: Hostmanship of the staff was terrible. You didn’t feel welcome. One exception, the barman during weekdays.

Plussat: Good breakfast with the option of warm food. Indoor parking (this has to be paid extra, 19 euros per day). I had the option to do a late checkout. The staff was very nice. The location is good, there is a gas station just in front and a supermarket very near.

Miinukset: We asked for 2 single beds while doing the booking but they gave us a room with one big bed instead. I missed not having room service for food, so after the breakfast the only option to have food was to get it outside, it will be good if they could have some options to get food in the room during the day/night and some drinks, like water.

Plussat: Large room, comfortable bed, soft linens, the hangers in closet

Miinukset: Towels are grey not white. Neet to be washed with clorox or just renewed. Bathroom was small. Plastic cups not worthy of a 4* hotel.

Plussat: Great location Large comfortable rooms Parking lot for the car

Miinukset: The windows were still open when we entered the room, so with an outside temperature around 2 degrees, the room was really freezing at first.

Plussat: 1. Excellent breakfast. 2. Clean rooms 3. Friendly and helpful staff 4. All taxi drivers know this hotel.

Miinukset: Nothing worth mentioning. Everything was fine.

Plussat: Location, food.

Miinukset: Price is 4-7 times higher during Medica Fair, compared to normal days. Surcharge for breakfast, surcharge for internet, no place to hang clothing during shower, long dark corridors, poor room light. Waiting fare too long for a buffet lunch.

Plussat: The friendly and helpful staff. The location to both the airport and the exhibition center was superb. Nice restaurant and bar.

Miinukset: The fact that I had to pay for an extra night even though I gave notice more than 24 hours ahead of time that I had to push my stay by one day. I ended up staying for three nights as originally planned but different dates, yet I had to pay for four nights.

Plussat: Great location 100meters away from the derendorf s station which made it very easy to move wherever I wanted to go. Wired internet was excellent.

Miinukset: There were stingy about shampoo even after the little bottle was finished. Price was very high during the K-Show but everything is high priced during the K-Show. The internet should have been included in the price. I do not understand why hotels charge extra for internet in 2010

Plussat: Good comfort and very nice staff

Plussat: Erittäin hyvä sänky, korkealaatuiset untuvatäkit ja tyynyt. Minibaarin veloitukseton käyttö seuraavaan täyttöön asti, meidän tapauksessamme koko matkan ajan (pe-ma). Sauna osasto siisti ja moderni. Saunaostatolle tilattavissa hieroja. Henkilökunta laittoi saunan päälle pyynnöstämme jo sunnuntaiaamuna, jolloin saimme olla siellä omassa rauhassa. Henkilökunta oli muutenkin erittäin ystävällistä ja avuliasta. Huoneet siivottiin nopeasti monesti jo aamiaisen aikana. Aamiainen oli riittävän monipuolinen ja hyvin esillepantu. Hyvä yhteys keskustaan n 10min

Miinukset: Hotellikäytävien matto vanhanaikainen ja tunkkainen, ei ole suhteessa huoneiden ilmeeseen. Hotellissa pieni kuntosali, jossa kaksi laitetta viidestä eivät toimineet. Lisäämällä varustuksiin vapaapainot esim 2-10kg monipuolistuisi sali huomattavasti

Plussat: Siisteys yllätti positiivisesti.

Miinukset: Ei

Plussat: The hotel bar and food were excellent

Miinukset: N/A

Plussat: the comfort and the excellent breakfast!!!!!!

Miinukset: when people travel with a lot of luggage/ need something to transport them.

Plussat: Good breakfast

Plussat: Near the train station

Plussat: The breakfast is just mervellous! Good location and connections.

Plussat: Very comfortable rooms, not a luxury hotel but pretty perfect for a reasonably priced 3 star. Slight misunderstanding with the type booked vs. available but very quickly sorted out. In fact all the staff were excellent.

Plussat: Aamupala tarjolla pitkään

Miinukset: Mielestäni aika kallis

Plussat: Is new

Miinukset: Is placed in a industrial area, only McDonalds is near

Plussat: Not used

Miinukset: Parking for free!

Plussat: Siisti uudehko hotelli. Helppo olla koiran kanssa. Ystävällinen henkilökunta.

Miinukset: Huone kolmelle vähän ahdas. Aamiaisella melkoinen ruuhka ja joutui vähän odottamaan astioita ja ruokaa.