Düsseldorf hotellit Bilk

Plussat: The hotel was situated close to public transportation. The rooms were spacious, clean and quite comfortable. The staff was friendly and helpful. Our room overlooked a beautiful court yard. We enjoyed our stay immensely,

Miinukset: We really do not have anything to say was a disadvantage. We have only positive things to say about our stay.

Plussat: Amazing breakfast choice!

Plussat: Mahtava aamiainen, luultavasti monipuolisin, mitä olen tavannut. Huoneessa iso plussa, ettei ollut kokolattiamattoa. Erittäin rauhallinen sijainti lähellä Duddeldorfin keskustaa. Oikein ystävällinen ja avulias henkilökunta.

Miinukset: ???

Plussat: Professional, kind, customer minded hotel.

Miinukset: Nothing

Plussat: Breakfast was so good

Plussat: Everything Very good

Miinukset: - Parking for extra costs.

Plussat: Hyvä sijainti, yhteydet hyvät. Hieno siisti huone.

Miinukset: Aamiainen ei kuuluut hintaan.

Plussat: Wonderful staff and clean rooms

Miinukset: Nothing

Plussat: I didn’t expect a luxury two-floor room! That was a surprise!! :-) There was a teapot, coffemachine, stereo, minibar in the room. It’s close to the station.

Miinukset: Teapot and coffee machine were unplugged, had to find where to plug them. I am not used to go downstairs at night to visit the toilet:-)

Plussat: Initially the AC in my room was not working. When I called the reception, they immediately changed my room.

Plussat: Variety

Miinukset: Nothing

Plussat: Super friendly and accommodating staff.

Miinukset: Even though we booked the room as twin beds, they didn't inform us they only have king bed. We couldn't stay two men in the same bed. And one of us had to move to another hotel.

Miinukset: Too cold

Plussat: The hotel has private parking free of charge. Only the parking is free.

Miinukset: 1-The location is a far from the city centre . 2-It is very old building and the room so small.... can't fit for more than three persons even though your baby can't provide extra bed. 3- All the rooms are same size but the name of them different also the bed single or twin beds there is no king size bed. 4- most of the guest from the university hospital of dusseldorf patients 4- There is Refrigerator in the room . 5- there is no safety box. 6- the hotel not provide water to make your own coffee. 7- the bed sheets are not clean properly. 8- there is no enough to put your luggage.

Plussat: Everything apart from no air conditioning

Miinukset: No air conditioning

Plussat: Good location

Miinukset: No WiFi services Very bacik breakfast Old room

Plussat: Staff were very friendly and helpful.

Plussat: Wonderful family hotel.

Miinukset: NO FREE INTERNET ?!?!?!?!?!?!????!????

Plussat: Very polite and helpful people. Room was clean, warm. Bed was comfy, hardness just right for me. WC and Shower clean, very warm water, towels and shower gel were provided. For a bit extra euros parking space in the back.

Miinukset: No elevator, but nothing to be done about that. Stairs could be easily climbed anyway.

Plussat: The rooms are clean and the whole place is well taken care of. Owners are very nice, polite and helpful.

Plussat: The staff (owners?) were very friendly and attentive. It had the feel of a family run operation where the family cares very much about the level of service they provide. Very warm and welcoming.

Miinukset: It’s a small operation and has an antique feel - both good and bad - mostly good.

Plussat: The staff were all extremely helpful. There was a very relaxed atmosphere r The hotel is close to there public transport system

Miinukset: The beds were only accessible on one side the other being up against the wall. It was a hot weekend and Aircon would have been nice but it wasn't too uncomfortable as you could open the windows

Plussat: Aamiainen oli hyvä ja yllättävän laaja, näin pienelle hotellille. Hotelli on noin kilometrin päässä Bilkin rautatieasemalta, hiukan sivussa. Alue vaikutti värikkäältä ja boheemilta. Hotellin hinta / laatu suhde oli erinomainen. Huoneisto yllätti positiivisesti.

Miinukset: Tilasin hotellilta vastaanotosta pizzan joka esiteltiin ikään kuin pizzerian pizzana, mutta lopulta vaikutti kuitenkin uunissa lämmitettävältä pakaste pizzalta.

Plussat: Spacious big room. Friendly staff. Good location.

Miinukset: no complaints

Plussat: Good location, very helpful staff!

Plussat: Hyvä helppo

Miinukset: Lattia oli likainen kun ei kertakäyttö tossuja ollut

Miinukset: Hotelli on laskuttanut luottokortlta yhdestä yöstä kahteen kertaan (2X65 €), 27.2. ja 28.2.-18. Kuka on vastuussa?

Plussat: The location was good as it was near S-bahn, and also there was a shopping mall nearby. The lady at the reception was nice and friendly, but her English was not the best. The elevator is good and working fine. It is cheap.

Miinukset: The room had no fan or AC, even though it was really hot. The room was pretty small. The furniture was very basic. The shower curtain was not good at all, and it was difficult to have a comfortable shower without having to worry that the water will spill out. Lastly, to visit the hotel outside the reception times is really uncomfortable as you have to walk all the way at the back entrance to get inside.

Plussat: quiet rooms and hotel is in the city center

Miinukset: after 22:00's check-in procedures

Plussat: It was cheap and staff were well mannered.

Miinukset: Rooms had marks all over the walls, water didn't work on my room so had to be moved to another. Doors being slammed all night long, people knocking really hard on the doors, very late at night waking up baby's and let guests.

Plussat: The staff was good and it was very cheap.

Miinukset: It wasn't possible to collect a key after 10pm so we had to detour for over an hour to get it before going to our event. Such a pain and I've never ever had this problem (and have arrived late many times). It was very, very shabby. Had read this in other reviews but it was confirmed unfortunately. The bathroom and so many things were so so old and shabby looking. Many things could be fixed so easily, it's hard to understand why no one cares. The shower temperature was so difficult to regulate and when I accidentally touched the tap with my back it was burning hot. Not nice... Only good thing, it was cheap and available and we only needed to crash for a few hours. So we accepted it and it was ok.

Plussat: Localisation

Miinukset: Room not cleaned between client (3 rooms not cleaned) Beans empty No cleaned towel Bed sheet not changed for last client Not acceptable !!!

Plussat: Behaviour is good.

Miinukset: Booked double bed room. But after reaching there no double bed room available in the hotel. They told that it can arranged in another hotel. But it is little far away. And another choice they given two single bed room. I don't know why the booked double bed room is not available after reached the hotel. Please make sure to give the exact booked room to the customers.

Plussat: Good option for people looking for a short stay.

Miinukset: Bathroom was dirty - hair in the shower plug and the balcony was filthy and full of cigarette butts.

Miinukset: Everything

Miinukset: Entrance to the hotel is closed not from 22:00 to 06:00, as indicated on booking.com, but from 20:00 to 08:15. A professionally unsuitable lady at the reception does not inform about this, does not give an access code to open the front door, does not answer on the phone number indicated on the door and does not apologize. I lost a lot of time and money on phone calls to get to the hotel at 20:30. Moreover, a check for payment of accommodation is not immediately issued, but they try to take payment the next day again...

Plussat: The location

Miinukset: The Bathroom was not very clean and it was very loud and noisy early in the morning thus I couldn't sleep very well.