Düsseldorf hotellit lähellä Museum Kunstpalast

Plussat: The total experience of hotel cleanliness, Staff behavior, location, Breakfast was really Awesome

Miinukset: There can be more options in Breakfast

Plussat: Good location, very clean an excellent breakfast for Germany

Plussat: Hyvä, runsas ja monipuolinen aamiainen. Siisteys ok

Miinukset: Muista huoneista kuuluva huonekalujen siirtely ärsytti välillä. Heikohko yleisvalaistus huoneessa. Kylpyhuoneen lasiovi antoi yöllä liikaa valoa huoneeseen.

Plussat: Erinomainen hinta-laatusuhde, ystävällinen henkilökunta ja loistava monipuolinen aamiainen. 2 hengen perushuonekin sopivan tilava, siisteys sekä sänky hyvä. Huone kadulle päin, josta ei meluhaittaa. Kävellenkin lyhyet etäisyydet HBF:lle, altstadtiin ja Rheinin rantaan.

Plussat: Location

Miinukset: Size of room and facility of hotel compare woth price

Plussat: I-Pad controller in the room is

Plussat: Good location: close to the trainstation, main shopping street, Altstadt and what was most important for me, to Japanese area of Düsseldorf. Very clean and “fresh” facilities (probably recently renovated), surprisingly quick internet. In the same building is huge Edeka, which is very useful in case you forgot some of the necessities or prefer to travel light (e.g. toothbrush, other toiletries, etc.) or if you are in a mood for a light snack before going to bed (the shop is open till 22 even on Saturday). Easy check-out, no need to go to reception, just drop the card in a box on your floor.

Miinukset: Overall everything was fine. Maybe some people breakfast was not very broad in choice, but it’s of a good quality and you can always ask to fry eggs for you the way you want which is definitely a plus. Also for those who prefer sweet breaks, there are pastries, choice of honeys and jams ( about dairy cannot judge or comment, I find overall such food non-appealing). I think the only thing I was disappointed about is that there was no small fridge in the room, but the proximity of Edeka made it more bearable: you cannot store spoiling snacks in a room (e.g. berries), but the shop works as a “storage” and a source, you just need to make sure you buy the right quantity for the day.

Plussat: Welcome was brilliant, we had a laugh because I thought the main door was locked and used the intercom. We couldn't make breakfast but they made me coffee while we waited for the taxi. This they booked for us and it arrived with plenty of time in the early hours. Hotel is spotlessly clean, bed was humongous, and its only a 10 minute walk to the waterside pond walks, cobbled streets and another 10 to the river Killer question, would I go back? Absolutely, so you can book this hotel with confidence and know that you'll have a great stay.

Miinukset: This is only my opinion and are minor points. You should still book this hotel! We had a "suite", it was a large room (505) but was quite stark and echoed. It needed heavier curtains or a rug to absorb the sound. The seating area was poorly executed and unappealing because it was a windowless space. Also, the furniture didn't fit the space well i.e. not enough of it, but not designed properly to be minimalist. The artwork looked like vomitting clouds. Certainly unusual and not as unpleasant as you might be thinking.

Plussat: Aamiainen ja aamiaistila olivat erinomaiset. Olin useamman yön, mutta en vielä kyllästynyt tarjoamaan.

Miinukset: Huoneet ovat siistit, mutta välisiivousta ei neljän päivän aikana ollut.

Plussat: A clean, nice and close to the city centre hotel.

Plussat: Its location, the comfortable room

Miinukset: The breakfast is ok but for german (high) standards could be better

Plussat: Hyvä sijainti. Viihtyisä hotelli ja ystävällinen henkilökunta. Loistava aamupala.

Plussat: Stylish, friendly, well located. Very important: quiet!

Miinukset: Room are over decorated, so you have very little space to place your own items. In my experience, this is a frequent occurrence in the bathroom area of many hotels offering good & small rooms. In this hotel, you will find yourself struggling for space for luggage and other items.

Plussat: The decorations

Miinukset: The Balcony could be better / the plants are not in good shape . Still was nice

Plussat: Nice design, good windowview, restaurant, personal, almost everything

Miinukset: There are no free parking for hotel’s guest

Plussat: Aivan upea hotelli, jossa on hienot ja erilaiset huoneet, ravintola 15. kerroksessa ja sauna 14. kerroksessa. Ehdottomasti uudestaan, mahtava paikka.

Miinukset: Sänky oli aika kova, muuten kaikki todella hyvin.

Plussat: very beautiful place

Plussat: Sijainti todella hyvä. Lentokenttäjunalla S11 pääsee ihan viereen. Loistava aamiainen. Sauna ja yläkerram baari myös oikein kivat.

Plussat: Näköala, aamiainen

Miinukset: Parvekkeen kalustus huono.

Plussat: Mainio huone ja hyvät sängyt . Saimme myös toisen huoneistamme heti klo.10.00 aamulla.

Plussat: Design and homey feel of the public areas was welcoming and beautiful. The room was fun and relaxing as expected from 25hours. Staff were upbeat and funny, I felt seen and appreciated. The business of paying nad registering was unfussy.

Miinukset: It would begreat if there were a coffee maker in the room, I needed to leave at 6am and couldn't even have a coffee in the morning. Free water in the room would also be appreciated, most people don't drink enough and that would have been excellent.

Plussat: Well after reclamation we change the room, the second room was nice and cosy, The rooftop was great unfortunately not open for breakfast

Miinukset: First room was not acceptable, and The Breakfast room was to noisy and full

Plussat: The view was amazing , restaurant in walking distance , overall facilities at the hotel 5 star

Miinukset: Level of service could be approved , room service not to 5 star rating . This needs to improve staff need more training in service . We had problem solved but I do believe this shouldn’t happen in the beginning should be 5 star all the way . We paid a lot for our room above average price I have paid in other hotels , expected better service

Plussat: I love this hotel, location is perfect the room is so nice decorated. Nice bar and excellent drinks. Breakfast is top.

Miinukset: nothing

Plussat: it was a honeymoon stay,the travel agent told the hotel and they surprised us with champagne and rose petals on the bed! Amazing!

Plussat: everythin, the room, spa, breakfast

Miinukset: Waited 2x more them an Hour for drinks from the roomservice. In the restaurant we couldn’t sit as it was full and the mini bars were not filled because of corona.

Plussat: they didn't clean the room

Miinukset: they did make the room daily and one day we have to wait until 10 pm until the finish the room.

Plussat: The hotel is the best in Düsseldorf, so with the Hyatt its premier in terms of luxury.

Miinukset: It was remote from the main city anf not near to markets at christmas so factor that into your cost

Plussat: great location, calm and relaxing atmosphere

Miinukset: uncomfortable pillows, big but too soft

Plussat: Complete disappointment

Miinukset: It feels like the hotel opened without any regards to guests and instead of thinking and being of service they blame Covid : no daily cleaning , no change of towels, no facilities open, no toiletries, no gym - it’s all allowed by local regulations but the hotel must take appropriate measures and instead of finding solutions how to clean they removed all services and all items from the room, even no simple plastic cup or shower cap, no dry cleaning... and no slightest effort to find solutions, but price is the same as before ... for what??? And then the receptionist mislead me trying to assure that they are allowed to write down credit card details on paper and keep those forms in the open when I know it’s forbidden and then can only collect credit card info via secure machine authorization... Shame on Melia for just being sloppy and blaming Covid. This is how companies will differentiate from now on: some will learn and figure things out , it’s not like there will be many guests, so each guest should be valued, and others will just get sloppy and lose their chance to recover.

Plussat: The staff are excellent - very friendly, professional and helpful.

Miinukset: Only slight complaint was that it would have been nice to have more coffee in the room. The second day we didn't have any cups but were supplied with them when we asked.

Plussat: Todella maukas ja monipuolinen aamiainen

Plussat: Nice room, facilities and staff.

Miinukset: The keys keep deprogramming themselves and we had trouble every day to enter the room.

Plussat: Location was great, 5 minutes walk from Center

Miinukset: NA

Plussat: Hyvä aamupala.

Miinukset: Todella kallis messujen aikaan. Sillä hinnalla ei ammeen reuna saisi olla puhkiruostunut. Huono asiakaspalvelu.

Plussat: Erinomainen aamiainen!

Miinukset: Check in kesti tunnin! Ei jonoa, mutta kamalaa sekoilua vastaanotossa. Saman koki kaikki seurueemme jäsenet eri päivinä saapuessaan.

Plussat: One charming dark haired lady on the desk, who did her best to help. 15minutes walk to the centre.

Miinukset: Nobody helped with our luggage.only one pillow for two people..,one small towel..,no tea or coffee maker, or towellingv robe. Our room, 825, though large, was on the very noisy Kaiser Strasse.insufficient double glazing, even up on the 8th floor.the tram run just below on noisy rails. The curtains did not shut out the light. Breakfast was very limited. I know it is a Covid adjustment time, but this is supposed to be a good hotel, and it is not up to scratch.

Plussat: nice design,helpful(but not very professional) staff,decent location

Miinukset: Lack of the staff.It is always a line of the guests at the reception,so you have to wait to ask a quick question.

Plussat: Perfect hotel fresh & modern - everything as I like.

Plussat: The location.

Plussat: Located next to Hofgarten, within one station's metro ride to major shopping malls, well-designed hotel, very friendly staff, free sauna

Miinukset: It's kind of scary to come back at night through the Hofgarten, or from the metro since it's still about 5 minutes' walk and the town gets quite dark and quiet. The air-conditioning in my room didn't seem to work...

Plussat: Windows to the park, spa center

Miinukset: ventilation in the bathroom could be better

Plussat: Room was nicely decorated with good beds and the spa area was a good perk.

Miinukset: See above.

Plussat: Hieno ja moderni hotelli, hyvällä sijainnilla puiston vieressä ja lyhyen kävelymatkan päässä vanhasta kaupungista.

Plussat: aamiainen oli hyvä

Miinukset: kahdenhengen huoneesta puuttui toinen juomalasi, toiset tossut, toinen kylpytakki. Hintaan kuului kahvinkeittomahdollisuus mutta toiselle päivälle ei kahvipatruunoita täydennetty.

Plussat: Beautiful new hotel, great rooms. The spa area is perfect. The staff is very friendly and helpful

Miinukset: The beds are too hard. There's no alarmclock in the bedroom, so you don't know the time.

Plussat: Good hotel. Very good place.

Miinukset: Not worked Internet. Expencive breakfast.

Plussat: The hotel location is excellent facing Hof garden and close to old city ans shopping areas.

Miinukset: Hotel was not fully ready to accomodate guests. Room cleaning was quite delayed and not well organized

Miinukset: Service staff is not up to standards

Plussat: Great staff and NH quality

Miinukset: I asked for a QUIET room. Airline stewardess with high heels upstairs woke me up at 06:00 am...

Plussat: Large room, comfortable bed, soft linens, the hangers in closet

Miinukset: Towels are grey not white. Neet to be washed with clorox or just renewed. Bathroom was small. Plastic cups not worthy of a 4* hotel.

Plussat: It’s clean and the rooms are quite big and it’s good for family

Miinukset: I’ve booked the superior room and i got it without a barthrobe, slliper and a kettle or coffee machine, so it was no difference from the normal room, i just paid more for nothing!

Plussat: Great location Large comfortable rooms Parking lot for the car

Miinukset: The windows were still open when we entered the room, so with an outside temperature around 2 degrees, the room was really freezing at first.

Plussat: 1. Excellent breakfast. 2. Clean rooms 3. Friendly and helpful staff 4. All taxi drivers know this hotel.

Miinukset: Nothing worth mentioning. Everything was fine.

Plussat: Location, food.

Miinukset: Price is 4-7 times higher during Medica Fair, compared to normal days. Surcharge for breakfast, surcharge for internet, no place to hang clothing during shower, long dark corridors, poor room light. Waiting fare too long for a buffet lunch.

Plussat: The friendly and helpful staff. The location to both the airport and the exhibition center was superb. Nice restaurant and bar.

Miinukset: The fact that I had to pay for an extra night even though I gave notice more than 24 hours ahead of time that I had to push my stay by one day. I ended up staying for three nights as originally planned but different dates, yet I had to pay for four nights.

Plussat: Great location 100meters away from the derendorf s station which made it very easy to move wherever I wanted to go. Wired internet was excellent.

Miinukset: There were stingy about shampoo even after the little bottle was finished. Price was very high during the K-Show but everything is high priced during the K-Show. The internet should have been included in the price. I do not understand why hotels charge extra for internet in 2010

Plussat: Good comfort and very nice staff

Plussat: Erittäin hyvä sänky, korkealaatuiset untuvatäkit ja tyynyt. Minibaarin veloitukseton käyttö seuraavaan täyttöön asti, meidän tapauksessamme koko matkan ajan (pe-ma). Sauna osasto siisti ja moderni. Saunaostatolle tilattavissa hieroja. Henkilökunta laittoi saunan päälle pyynnöstämme jo sunnuntaiaamuna, jolloin saimme olla siellä omassa rauhassa. Henkilökunta oli muutenkin erittäin ystävällistä ja avuliasta. Huoneet siivottiin nopeasti monesti jo aamiaisen aikana. Aamiainen oli riittävän monipuolinen ja hyvin esillepantu. Hyvä yhteys keskustaan n 10min

Miinukset: Hotellikäytävien matto vanhanaikainen ja tunkkainen, ei ole suhteessa huoneiden ilmeeseen. Hotellissa pieni kuntosali, jossa kaksi laitetta viidestä eivät toimineet. Lisäämällä varustuksiin vapaapainot esim 2-10kg monipuolistuisi sali huomattavasti

Plussat: Siisteys yllätti positiivisesti.

Miinukset: Ei

Plussat: The hotel bar and food were excellent

Miinukset: N/A

Plussat: the comfort and the excellent breakfast!!!!!!

Miinukset: when people travel with a lot of luggage/ need something to transport them.

Plussat: Good breakfast

Plussat: Near the train station

Plussat: The breakfast is just mervellous! Good location and connections.

Miinukset: The property does not have managed and is run by two junior staff. When I arrived there was only one staff at the property and took him long to open the door. Then I got locked in their parking as no one would open the door. Latter my floor was pitch black due to electricity cut to save money. No able to order food or even a beer as there are no staff to serve. The staff were playing around with piano instead of dealing with the customer. It won’t end there, close down before the five people COVID 19.

Plussat: The location is great - next to the harbor and close to the city center. The staff are very friendly and always willing to help. The hotel takes good care of the safety regulations regarding Covid19.

Miinukset: Work were in progress next to the hotel but quiet rooms are available on the other side of the building. The beds in the hotel can have a convex shape.

Plussat: Every thing was nice thanx.

Miinukset: Clean and nice

Plussat: I was lucky to have a wonderful receptionist who was very cheerful and eager to help. Breakfast was nothing fancy but sufficient and nice to wake up to in the morning.

Miinukset: The walls are a bit thin.

Plussat: It was definitely calm and quite.

Miinukset: The hotel has one side of the rooms with industrial pollution, not pleasant for any one.

Plussat: Views

Miinukset: Internet access costs extremely high. Easy way to make money at the guests expense

Plussat: Very modern, short cab to shopping, great area, excellent excellent staff. Daniel, Stephan at the bar. Nicole,Maryam,Sabrina

Plussat: Proffessional and friendly staff, clean, quiet area but near trendy nightlife area. Hotel is clean, modern and well kept.

Miinukset: The minibar is empty

Plussat: I liked our room which had view to the river.Romantic and lovely.I needed 20 minutes to reach downtown.The rooms were comfortable and the breakfast was good.

Plussat: Hotelli oli mukava, henkilökunta erittäin kohteliasta ja aamiainen oli sopivan kattava. Sijainti oli hieman etäällä keskustasta, mutta välimatka tarjosi toisaalta mukavaa ulkoilua kävelyyn tottuneelle. Alue on vielä osittain rakenteilla, mutta siitä ei ollut mitään haittaa.

Miinukset: Illallisravintolan ruokalista näytti hieman lyhyehköltä. Hotellihuoneet vaikuttivat melko steriileiltä, mutta huone ja hotelli oli hyvin siisti.

Plussat: Friendly, helpful staff

Miinukset: Location was not what I expected. Lots of construction around and view was not really what it seemend online

Plussat: Good breakfast, friendly staff

Plussat: Todella miellyttävä ravintola ja baari tulotasanteella, sopii hyvin ruokailuun ja aamiainenkin oli erittäin monipuolinen ja runsas. Huoneen siisteys oli myös selvästi havaittavissa.

Miinukset: Ei ollut.

Miinukset: Breakfast was very expensive, the restaurant was not open during the week i stayed and it was a good 30min walk to town.

Plussat: breakfast, restaurant

Miinukset: no swimming pool.

Plussat: A comfortable restaurant, good menu and friendly service

Miinukset: No tea/coffee making facility in the room

Plussat: Extremely unhelpful.

Miinukset: I can not recommend this hotel.

Plussat: Garage under the hotel

Miinukset: My 'city' booking was canceled and rebooked by NH hotels to 'dusseldorf konigsallee', without a call or asking to me, just a message on booking.com. They let me make my servervation, even when the hotel was closed, so in front of my check they messaged me, you're rebooked tot another hotel. No airco mentioned at 'konigsallee' on booking.com, but at 'city' it was specified on booking.com. Called myself, and they booked 'nord', sadly even further from the centre, so more travelling expence, but because this should has airco we told then okay... It was about minimum 24° C in the room, didnt slept, sweating in the room, after showering, while sleeping. While complaining at the reception at night that it was really hot at the roon, the reception lady told me I couldnt expect 16degrees, how rude could you be to your customer. Me and my girlfriend were not feeling well, nauseous, headache and dizzy, it was that warm in the room. Breakfast, no service, no capabele people, 2 times 5min searching for someone, they were sking after 45 min waiting what room we are, breakfast was cold breakfast area was dirty, no cleaning dishes, breakfast was not what we ordered, no service, rude and not capabele personal, no management and quality lead. I think they have to mention and investigate the difference about airconditioning and cool air handling systems. Also quality management would have a great and important job at this hotel. Its all about quality not quantity.

Plussat: Sijainti.

Miinukset: Henkilökunnan tylyys.

Plussat: Couldn't have asked for anything more, hotel was fab

Miinukset: Nothing

Plussat: Location

Miinukset: I've stayed at this hotel for over 10 years. Every year the cleaning staff is getting worse and worse.