Gatlinburg hotellit lähellä Ripley's Believe It Or Not Museum

Plussat: It was close enough to walk to downtown Gatlinburg. The facility and room was very clean.

Miinukset: The pool was closed.

Miinukset: Front desk clerk VERY RUDE (bigger white guy) no southern hospitality that's for sure, very disappointing. No extra blankets for pullout couch had to call front desk got hung up on before I could even finish saying what I needed gesh hire better help or fire that that guy not good for business.

Miinukset: I didn’t like there was no sugar or half and half available late at night for those who use coffee as a comfort when they are away from home.

Plussat: Very nice rooms. Breakfast was excellent and location is very close to the main strip (about 2 blocks).

Miinukset: The carpet was very dirty and needs a deep cleaning

Plussat: Location

Miinukset: Price and bathroom, size of room too small

Plussat: Close to everything.

Miinukset: Nothing.

Plussat: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.

Plussat: Staff was friendly and spoke to you as you came in and left. The overall appearance was really nice and the beds were very comfortable. The breakfast was also great.

Miinukset: I have a pending charge on my credit card of $100 but I don''t know why. I hope this disappears soon.

Plussat: All the ammenits was wonderful the pool ️ the game room

Miinukset: Everything was great

Plussat: The rooms were great. Kids loved the splash pool.

Plussat: The ease of parking and the friendly staff.

Plussat: I liked the blackout blinds and the fact that light leaks around the door were also covered up. This made sleeping 100% better than in motels that have bright lights coming in the windows around the curtains or from under the door.

Plussat: Nice clean, updated room! Staff was great!!

Plussat: This hotel and staff exceeded our expectations. We felt at home in the lobby sitting by the fire having appetizers and playing games. Very clean and just off the main road. Will stay here again and tell our friends and family.

Miinukset: Nope, everything was great!

Plussat: Staff was friendly and willing to help!

Miinukset: Kept losing internet connection in our room. I work while I travel and I need a stable internet connection. Also, sidewalks only on the opposite side of the street having to cross with small children and stroller with heavy traffic.

Plussat: Location is awesome

Plussat: very nice location, walking distance to attractions/restaurants.

Miinukset: room needs updated.

Miinukset: Most rooms didn't have balcony

Plussat: Location was great. Room was great. Staff was great

Miinukset: I spent over 300.00 dollars a night and there's no balcony. Coffee maker not working. How much does it cost to get a balcony? Way to much money for what you get in return.

Plussat: They could’nt clean the room cuz of the rona. That was sad. Things get dirty after five days. Location and staff were very nice.

Miinukset: Nothing they had control over.

Plussat: Cozy beds, nice shower, clean room

Miinukset: Check in staff not so friendly, no morning room service, not as big as other Hilton’s we have stayed at

Plussat: Nice Location, fireplace in the lobby, outdoor fireplace and hot tub, excellent room!

Miinukset: Should have had complimentary coffee!

Plussat: clean, great location,

Plussat: Didn't eat.

Miinukset: Beds were awful. Had to lay in the middle with pillows on each side to keep from rolling out.

Plussat: The breakfast was lacking. That was the only thing I didn't like.

Miinukset: There could have been more to choose from.

Plussat: Everything. From the minute I made the reservation and called to ask staff a question to check out, everyone was nice and helpful.

Miinukset: Didn’t have a full breakfast bit what was available was very good.

Plussat: Location is amazing!!!

Miinukset: It was a touch outdated.

Plussat: Randelle at the front desk was amazing! Made sure we were totally satisfied with our stay.

Plussat: Breakfast Leaves a lot to be desired. I understand that the pandemic had an effect on the situation but the rates were the same. The lady serving breakfast was very pleasant with a sweet spirit. She was a bright spot.

Miinukset: The room has a stale musty smell.

Plussat: Location, free breakfast. Creekview balcony.

Miinukset: Bedding was subpar for what I've come to expect for Hampton Inn. The bed was sunken in in the middle and worn out and the bedding wasn't nearly as nice and soft as usual. Pillows were low quality as well, again less than I usually have at Hampton Inn.

Plussat: Location

Miinukset: No

Plussat: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.

Miinukset: Selected for an in-room jacuzzi, it was disappointing that it was accessible in the bathroom with sliding partitions between main room but these partitions were previously broken, screwed in place and secured with electrical taped. : (

Plussat: Didn’t have breakfast just coffee. It was good.

Miinukset: Everything was good. I however requested a balcony over the river and got a view of the parking lot other than that everything was good.

Plussat: Location Balcony on the room Staff

Miinukset: Paid almost 200 a night and expected Room to be bigger. Bed was super uncomfortable!

Plussat: great location

Miinukset: not a thing

Plussat: Great location near the entrance to the Smokey Mountains National Park. The pool was perfectly oriented to kids of all ages.

Miinukset: The room was old and dingy. Matress was worn and sunken and room smelled musty. Furniture was also worn.

Plussat: Location and view

Miinukset: Room was dirty. Ac unit was covered in dust. Balcony had piles of leaves and debris and balcony door and windows hadn’t seen windex in years! Room smelled bad!

Plussat: Terrible property

Miinukset: Virtually everything.

Plussat: I loved that it had 2 King sized beds!!!! The kids would say the pool!

Miinukset: We liked everything!

Miinukset: We weren’t aware that we would have to get towels and sheets at the front , due to the virus no room service at all

Plussat: It was clean, the view, and the trolley service!

Miinukset: Expensive breakfast!

Plussat: I have stayed at this hotel for years and it’s always great!

Plussat: Breakfast was not available to us. Nothing was available to us except the pool. No food service, no maid service, no internet WiFi

Miinukset: All services where shut down and not available to us. But we were charged full price to stay. Would recommend for the views but way to expensive to not even get maid services.

Plussat: The beautiful view! We enjoyed your patio and pavilion area!

Miinukset: Breakfast was way over priced! Parking lot needs to be larger! Finding a parking place was difficult.

Miinukset: The hotel was not clean and the room is out dated. I paid for a mountain view and could not step out on the balcony because the air conditioner leaked all over it. There were also cigarettes all over the balcony. It was gross.

Plussat: The location of the property, as well as the views that comes with it are spectacular.

Miinukset: Hotel is getting ready for a renovation and that was not mentioned before booking. Also, our shower was not clean, the bathroom in general was not on par with our standard. Dust and cobwebs, mildew/mold in the shower grout, broken or cracked caulk.

Plussat: The dual king beds were really nice. The beds were very comfortable.

Miinukset: If there was a free breakfast then this hotel would be a lot better.

Plussat: The location of the Hotel was great. It was very scenic up on the hill. The food was good. The stay was very pleasant

Miinukset: We enjoyed everything

Plussat: i felt like i was in a beautiful resort set in the mountains...i would defininetly stay there again.

Miinukset: the service at the resturant...it took way to long to get our food and at the buffet the food was cold but that was the only thing wrong there....the rest was wonderful..

Plussat: Very convienient for the Smokey Mountains and Gatlinburg. A short drive also takes you to the start of the trail that leads to the Rainbow Falls.

Miinukset: The restaurant was shambolic. The place is set up to assume you want to eat at the buffet. Any request from the menu seems to upset the staff. My wife had the worst steak she's ever been offered. Also don't be fooled by the scenic views presented in the advertisement. This is a round hotel, if you're at the back of the circle (room numbers 05 to 12) on one of the lower floors the view extends over the roof of the swimming pool as far as the otherside of the pool and nothing else. The reception also made it clear at check in that they could not swap the room as the hotel was full. I have to say the place didn't seem very full and the impression given was that you'd got a cheap room via Booking.com so you get the rubbish at the back.

Plussat: The location can’t be beat. It is in a beautiful setting.

Miinukset: The hotel is dated. That wouldn’t be a problem except It does have maintenance issues. The shower head leaked while I tried to bathe. I mentioned to staff in text with no response. I had to endure a sales pitch upon check-in. Pet fee is too high. $

Plussat: Location!!!! We walked to the Gatlinburg strip!

Plussat: The location is great to get to downtown for the price.

Miinukset: Some people would be bothered by the hills to get to the back buildings.

Plussat: I liked how close this hotel was to town and being on the river.

Miinukset: The hotel ended up seeming like a motel. It was not very nice and pretty outdated.

Plussat: The best customer service I have ever had at a hotel! Definitely will be booking here on my next visit!

Plussat: Great location, clean room.

Plussat: The location was great for walking into town.

Miinukset: the hills were a pain to walk up and down

Plussat: the location of the hotel & the balcony overlooking the river was awesome.

Miinukset: the rooms need a makeover. The bathroom sink was peeling up in the corner which ended up cutting me when I got caught on it. the flooring did not meet up to the molding which was not a good look. for the money I was a bit shocked at how outdated everything was. The plastic table on the deck was broken & you couldn't set a drink down on it. on a good note, the furniture inside the room was awesome.

Plussat: Hospitality, helpful, beautiful!

Miinukset: Nothing

Plussat: Location

Miinukset: VERY UNKEPT property. Needs some major maintenance and updating.

Miinukset: Front desk was friendly. Good location. Will definitely stay again.

Plussat: We love staying here! Great location, sit on the balcony and watch the ducks and people fish. Here the live music from Denver Evan's playing across the street at night at Tom and Earl's restaurant. We stay here every time we come to Gatlinburg! Best resort in town!

Plussat: Honestly the only thing I did like was the lounge area, and Lyold was great. With the problems we had during our stay the staff was excellent in taking care of them.

Miinukset: I was very dissapointed in the fact that the lobby was so beautiful then getting to our room was disgusting! We switched rooms 2 times. The first room had ants all over in the bathroom, the second room wasn't cleaned by housekeeping and the toilet had some issues working.

Plussat: My family & I have stayed there many times & have never had any problems

Plussat: It was relatively quite in our room. The view was great. The closeness to the main strip was great.

Miinukset: The hills you had to walk down and up to get to downtown

Plussat: Being off the main street, able to park and walk to shops.

Plussat: It was within walking distance of shopping & other activities.

Plussat: It was within walking distance to restaurants and easy access to the Smokies.

Miinukset: The room we had did not overlook the river. It would have been nice to have been given a room with a better view.

Plussat: I love the decor and the river that ram beside the hotel. I enjoyed sitting on the balcony and listening to the water.

Plussat: Location was next to the entrance to the park and you could walk to everything

Miinukset: Cleaning should be better. There were goldfish crackers next to the bed when we checked in. I don’t know how you could miss them.

Plussat: Not to like: no shower curtain in the shower.

Miinukset: Overpriced by about 50%. "River View" room: overlooking a stream about 25-30 feet wide. Very near the next building which had a large sign advertising another hotel. Also had a clear view of the interior of the adjacent hotel's parking garage.

Plussat: Staff and pool was great

Miinukset: No guest laundry not even coin Machines for guest to use

Plussat: location is too far from town

Miinukset: rooms need upgrades

Plussat: I enjoyed the pool and the proximity to the attractions.

Miinukset: The mattress was extremely uncomfortable.

Plussat: Everything in the room was very clean

Miinukset: The indoor pool could have been cleaner and the bed was SUPER hard. We are still recovering from the bed.

Plussat: Room was okay ,we didnt have housekeeping i guess because of Covid 19 , i ask for private balcony almost $200.00 its not worth it , but our stay was more to be in the city not the hotel , my daughter didnt go to the pool till the last day we were there .

Miinukset: our sink and tub were slow draining , i ask the front desk to send someone can fix the problem , i guess no one came for 4 days while we were there

Plussat: Great price. Great pool. Great location

Miinukset: Elevators were extremely dirty.

Plussat: It was close to the park, so I liked the location.

Miinukset: We paid $--- for what should have been a $---room.

Plussat: Location, room cleanliness, and pools

Miinukset: A/C didn’t work the greatest in our room. It was cool but never got cold enough for my liking. Poor water pressure. Drink machines ate me money.

Plussat: The pool

Miinukset: We did not have our room cleaned or straightenin g up

Plussat: Pool, location, rooms

Miinukset: Parking

Plussat: We loved the nice cool, clean rooms. We loved that the indoor pool was heated and the outdoor pool was cool. We loved the friendly staff. The free ice was a great bonus. The lobby is beautiful for waiting in for the trolley. The indoor pool was so beautiful with the waterfall and the hot tub was a really nice added bonus as well. We will definitely be back to stay again. We even got to see a bear eating out of the dumpster in the back of the hotel. The refrigerator and the microwave were very nice to have. The wifi worked great and we stayed connected the whole time we were there and it didn't kick you off of it all the time like others do.

Miinukset: We do not stay up late. When we requested a pool view we thought outside pool. We were booked on first floor looking into indoor pool which is open until 11pm. So loud waterfall and screaming kids put a damper on our ability to relax. Maybe you should let guests know this prior to, so there are no surprises.