Gatlinburg hotellit lähellä Star Cars Museum

Plussat: Location, cleanliness, price, parking

Miinukset: Everything is great about this hotel!

Plussat: Clean, close to area trails.

Miinukset: Rude staff, incredibly inconsiderate when small issue arose concerning breakfast.

Plussat: Great location and convince to most atrractions

Miinukset: Nothing

Plussat: If you plan to spend a lot time in the park this is the perfect hotel for you. You avoid all of the Gatlinburg traffic. Maybe five minutes and you’re on the main roads to all the trails you want to hike. Hotel was very clean.

Miinukset: We weren't provided a free breakfast. You had to pay for it.

Plussat: Food

Plussat: Great breakfast... made to order omelette was fresh and hot!! Extremely clean... we will definitely be back!!! Staff extremely friendly and helpful!!!

Plussat: Staff was great. Room was perfect.

Plussat: EVERYTHING!!

Miinukset: Lack of parking

Miinukset: It was a little expensive.

Plussat: Cozy beds, nice shower, clean room

Miinukset: Check in staff not so friendly, no morning room service, not as big as other Hilton’s we have stayed at

Plussat: clean, great location,

Plussat: Hotel was very nice, clean and room was nice. Breakfast was good.

Miinukset: The housekeeping forgot to freshen up our room the first day no new towels , coffee supplies or trash collected. The second day they didnt clean our room until after 4 pm. Then they forgot to leave us coffee and supplies. When we went to get it from front desk they were out of creamer Water vending machine was broke and they ran out at the store in lobby.

Plussat: That it was off the main road Pool & outside area looked lovely Breakfast was nice

Plussat: Love having a clean spacious room. Staff very personable and helpful. The sausage at the free breakfast was not at all acceptable. Food choices were good. But we chose to eat at a pancake restaurant down the street with better food.

Miinukset: The topography is a large steep hill. Technically, yes if a mountain climber Convention Center is within walking distance. If handicapped in some way, it is not. Change description to reflect actual location. The Courtyard by Marriott is better choice

Plussat: Breakfast

Miinukset: They actually booked me for two rooms when I only booked one I had to show them that I cancelled it by email they proceeded to explain that booking.com doesn’t communicate with them it annoyed me because I felt like they didn’t know what they where doing and on top of the charges for the room they charged me 50 dollars more I won’t stay there again

Miinukset: A few more towles would have been nice

Plussat: Wonderful room. Accomodating staff and very good breakfast.

Plussat: Bedroom and bathroom were spacious and clean. The bed was so comfortable! We stayed for 5 nights and every morning the breakfast was hot and delicious. Great variety as well! The pool and hot tub were fabulous but we especially enjoyed the outdoor fire pit areas on the river. Breathtaking! We will definitely return!

Miinukset: The only complaint I have is that after the second day we weren’t given anymore washcloths. When I called down to ask for more I was told they had gone through 2 boxes in a week and that guests must be taking them home. If I wanted more I would need to walk down to the front desk to get them. Very odd. So every morning I had to walk down for washcloths. The bath and hand towels were always replaced...

Plussat: The location was decent. But walking up the hill after a long day wasn’t fun. The hotel was very nice. Nice pool. Great HOT breakfast. Very clean. Bed was super comfortable.

Miinukset: Walking up the hill to the hotel wasn’t fun after being tired already. Also, one day we left that morning, came back 14 hours later and our room door was open, the cleaning staff didn’t make sure to shut it.

Plussat: The breakfast every morning was better than average. The location of the hotel was very good.

Miinukset: The price of the bottled soft drinks (20 oz.) were a little high @ $3 a bottle.

Plussat: Staff was very friendly

Plussat: Nice layout, hot tub, outdoor fire pits, creek side

Plussat: Breakfast included was nice.

Miinukset: The price of room. Was locked out of my room and reason was not because of the key. Maintenance had to come and had never seen that before glad I could be the first! . Did not replace coffee or toilet paper during maid service? Had to call and as

Plussat: Location is perfect. You’re right on the Parkway if that’s your thing and you’re super close to the National Park entrance. Real close to great breakfast places. Ample parking including covered garage.

Miinukset: Quite dated interior. Dark cramped rooms. The shower handle is hard to turn if you have it on max. Gas fireplace has a pilot light on. Not a bad thing but in case you’re wondering. There are CO and CO2 detectors inside though.

Plussat: Great location

Plussat: We didn't participate in the Breakfast. The location was fine for the activities we were doing

Plussat: Comfy beds, clean and great location

Plussat: good variety to please anyone

Miinukset: when I booked the room I had a creek side room when we checked in and went to room it wasn't.going to argue.we stayed there numerous time it was a great stay close to everything

Plussat: Location, free breakfast. Creekview balcony.

Miinukset: Bedding was subpar for what I've come to expect for Hampton Inn. The bed was sunken in in the middle and worn out and the bedding wasn't nearly as nice and soft as usual. Pillows were low quality as well, again less than I usually have at Hampton Inn.

Plussat: The pool ,convenience to the area ,parking

Miinukset: No view, was put in a room when on balcony everyone was walking by so no privacy ,no smoking poles in parking lot where we had to smoke ,went to the pool and there was no towels,

Plussat: Location

Miinukset: No

Plussat: The spacious shower!

Miinukset: Not enough parking for all of the guest. Wish there had been a sink outside the bathroom.

Plussat: Room was clean

Miinukset: No exhaust fan in bathroom. Unbelievable!!!

Plussat: The breakfast!

Miinukset: The mattress

Plussat: great location

Miinukset: not a thing

Plussat: The location was excellent. It was just outside of Gatlinburg city up on the mountain, so you had excellent views and felt like you were really in the mountains. The location was perfect- close to all the attractions in Gatlinburg should you want to do them, and also right next to the Smoky Mountain nat'l park with lots of hiking and sightseeing points of interest to visit within minutes of the hotel. There is a trolley that runs every 30 mins from hotel to Gatlinburg which was very convenient since parking is crowded and pricey in the town. the trolley was a quick ride and went right to all of the stops we wanted to visit. the breakfast was excellent as well.

Miinukset: The hotel is nice and clean, but definitely needs a cosmetic update - quite dated. Also did not like the A/C unit on the balcony. all rooms do have balconies but nothing to sit on and the noise and condensation from AC make them fairly unusable. You can, however, open the full sliding glass doors to it and enjoy the sights and sounds from your room. The inside pool was nice, but it will shut down if there is lightning in the area - so it did not really help for an entertainment option during inclement weather - however it was handy for evening swims when the mountain air is a bit too chilly . outside. the road up to the hotel is VERY steep so just beware .

Plussat: Everything was perfect! Staff, people were all very nice!

Miinukset: Nothing

Miinukset: The maintenance man walked in on me in our room and I had just stepped out of the shower

Plussat: The restaurant was great. The pillows were excellent. The Hotel was older but was very clean.

Miinukset: The bathroom was small. There were no chairs on the patio. There was no microwave in the room.

Plussat: The bed was just right, the view was great, and the atmosphere was great as well.

Miinukset: The breakfast food was overpriced.

Plussat: Location, views, outdoor area, lobby, restaurant and beds were nice.

Miinukset: At checkin our senior discount was a hassle to get. We had dried toothpaste in our sink and reported it but no one ever came to clean it. I cleaned it that evening before use. Parents are allowed to let their litl ones who are under 48” go down the slide in the big pool unattended.

Plussat: The hotel is beautiful and up away from the hustle and bustle of gatlinburg. However- I don’t feel like you will walk down and enjoy the strip from there. Be prepared to drive. Kids absolutely loved the pool and the slide- it was amazing.

Plussat: That it was in the mountains but the room didnt have a view of them just a side building below

Miinukset: The room "view" and balcony with no seats on it was a disappointment. The bathroom was filthy. Hard beds. No breakfast included like al.ost all other hotels around the area. Way overrated and at an expensive cost. Very disappointing because it looks much better in the pictures.

Plussat: My husband and I really enjoyed the water slide, and the view. Wish we could of stayed longer, and enjoy more of the hotel and the town.

Plussat: Love the location, atmosphere and amazing views

Plussat: The stay was excellent. The only complaint we had was the food could have been better.

Miinukset: The food

Plussat: This is a 300 room hotel with all of the amenities and unique architecture and views.

Miinukset: With such a large hotel, parking can be an issue. Parking can be better marked and lighted. The long steep private entrance was difficult to negotiate in daylight and worse at night.

Plussat: The rooms are very big and the beds are very comfortable.

Miinukset: The parking was awlful. Especially when you have been driving all day and arrive to your hotel no parking spots.

Plussat: Did not try the breakfast.

Miinukset: I liked the whole experience.

Plussat: Everything was great! Room/staff/location/breakfast.

Plussat: It exceeded my expectations

Miinukset: Not a thing

Plussat: Superb location. Close to everything we wanted to see and do.

Plussat: Nice - very clean- great breakfast -close to downtown Gatlinburg

Miinukset: Parking was horrible - they need to buy the grass lot across the street, pave it for their additional parking

Plussat: This hotel was great. Great service and the location was AMAZING. Will return here in the future.

Miinukset: Flooring needs to be replaced. Dingy and worn.

Miinukset: The pool water was a perfect temperature. However, the pool room was absolutely freezing! So, it was too cold to enjoy. Also, there were foot prints on the wall beside the bed in our room, and the commode was loose from the floor and rocked when you sat down.

Miinukset: Not enough parking

Plussat: The staff was friendly and helpful. The rooms tidy and comfortable and a nice breakfast,

Plussat: The room and breakfast was good

Miinukset: At check-in my wife got here before me and the kids I called and told the front desk they said that's fine and I let booking know it would be 7 or 8 before we get here they said hotel said that's fine so my wife get here to check us in they tell her your room has been cancel they have been trying to call your card was declined this was at 7pm at night well they changed my card at 2pm so my wife called me mad I called the hotel and I told them I just talked to you about 3 and told you my wife would check us in you said that was fine and you already charged my card and she said the room has been canceled. Then he tell me I'm sorry the computer told us wrong we tried to call her back. And they did not. Call I had to call them and he said tell her to come back every thing is good and only thing he said was sorry. Me sorry my wife had to pay to park and wait for two hours and the only thing you can say is sorry and they tried the same thing with my nice. but I will say after all that every thing was good after. But how many other people have this happened to and was charged and then not get a room or there money back