Gatlinburg hotellit lähellä Guinness World Records Museum

Plussat: location was great, room was clean and had great amenities such as Keurig and supplied pods daily, microwave and fridge. The shower was fabulous with 3 shower heads and an endless supply of hot water. Bed was comfortable with good pillows. Three different places to eat on property along with room service. Lobby bar was great and if out by pool area they have servers with drink and food menus to take your order.

Miinukset: Drink prices a bit high even for tourist area, some food orders to go took a bit longer than usual.

Plussat: We absolutely loved how the staff was walking around with the parrot. Our son thought it’s was really cool and the staff was very courteous.

Miinukset: We thought the hotel was a little expensive compared to other hotels in the area but we were pleased with the cleanliness and attitude of the hotel and it’s staff.

Plussat: they started room service , our breakfast was good

Miinukset: the pizza we ordered was cold and it should be up to me if i decide to tip when its delivered , as it is already on the bill

Plussat: Super comfy bed! Very clean. Staff was very pleasant.

Miinukset: The price was a little high as it was the same nightly price for a gulf front condo on the same weekend.

Plussat: Atmosphere

Miinukset: Took forever to get breakfast

Plussat: The facilities were impeccable, the staff was super friendly & helpful, everything was very clean & beautiful! It felt like a tropical paradise in the heart of the mountains!! Will definitely stay again, just wish the price was a little more affordable so i could spend a week there

Plussat: The bed was so comfortable! Best sleep!

Plussat: We stay here alot, love it! Only draw back is Price. It's really expensive for us.

Miinukset: Expensive price

Plussat: It was gorgeous

Miinukset: It was a little too expensive

Plussat: Atmosphere and service.

Miinukset: Children playing in Hall at night.

Plussat: Great location. Rooms are very clean and staff is excellent. Pool is great

Miinukset: The room that was described as pool view was actually a view of the parking lot. Some rooms, including mine, have the ac unit on the balcony behind a locked door. The unit was very loud we could not sit on balcony due to noise and it was hard to sleep due to the loud noise coming from the unit which was located adjacent to the bed

Plussat: Very clean, excellent pool area and breakfast!

Plussat: facilities; location; pool was excellent

Miinukset: I called the front desk twice to have my checkout extended. I let the phone ring and ring ... no one answered. After breakfast, I went to the front desk and the lady said that the extensions had all been given out. She claimed that she had been there the entire time and implied that I hadn't called. Then she blamed it on the phone in the room. Even if it was a faulty phone line to the front desk, she didn't offer to help ... having stayed at dozens of HIE, her rudeness was disappointing.

Plussat: Clean rooms, excellent breakfast, swimming area was fabulous, and walking distance to all of Gatlinburg. Definitely returning here next time.

Plussat: I like that the facility had on site laundry and the breakfast was great along with the indoor pool for the kids. The only think I didn't like was the fact that the pool closed down in the afternoon and didn't reopen until 9 pm.

Miinukset: See comment above

Plussat: Thanks breakfast was great

Miinukset: I really like everything.

Plussat: The breakfast was well worth the price of the hotel. The pool area was fun for both kids, large enough for everyone to play. The rooms were clean and the location to our favorite attractions is great. If you take into account the free parking at the hotel, the pool, and the breakfast it saved us so much.

Miinukset: The beds were a little firm for my liking but my husband didn't mind them.

Plussat: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.

Plussat: Great location. Nice room furnishings. Great continental breakfast.

Miinukset: Room fridge didn’t seem to work right. I assume it was an energy conserving measure but i could not figure out how to keep it cooling.

Plussat: Really like the fact you have to use your room key to enter the doors......great safety feature. The splash zone was wonderful, our grandbabies (5 and 1) loved it! The beds were very comfortable as were the pillows and bedding. Breakfast was great. Mrs. Shirley was so very sweet, our grandbabies just had to hug her. We will certainly be staying here in the future.

Plussat: Good breakfast all good

Plussat: It was clean and close to the strip but far enough way so it was still quiet. Amenities were good, free breakfast and nice pool for the kids.

Plussat: The ease of parking and the friendly staff.

Plussat: Nice clean room.

Plussat: This place was amazing. We plan to come back next year and this will be our choice for accommodations. We were impressed with all of the staff(Kyle and Kamal were amazing). This will be the place I recommend to all of our traveling friends because the location is EVERYTHING. NO DRIVING REQUIRED. This location is a minute walk to all of the attractions. We love this place.

Plussat: My family loved the location. We were in walking distance to the Tram and area shopping/restaurants.

Miinukset: With the exception of the housekeeping staff, the customer service was not as good as we have experienced at other hotels.

Plussat: Close enough to walk everywhere. The. Front desk staff was extremely helpful and friendly.

Miinukset: The pillows were to soft it was like you didnt even have a pillow to lay on stacked 3 together and still no good. My husband is 5'11 and his feet hung off the bed that is why i booked a king we have a king bed at home and this king is alot smaller than our king bed.

Plussat: It was more than i expected...just seconds away from downtown

Miinukset: N/a

Plussat: Location. Bathroom was nice

Miinukset: Room 304 was not a good experience. As soon as we walked in it had a trench of dog and vomit. The carpet was damp. I’m assuming from the party in the room with the last guest. I woke up at 3:15 am to use the restroom and to figure out why it was so hot in the room. I turned on the light to find a black bug crawling on top of our bed. I ran and got a tissue and squished it and nothing but blood came out of it. I’m assuming it was a bed bug but I have never experienced this nor do I know what to look for. Totally disgusted with the situation my husband requested another room after discovering the air unit wasn’t working properly. They moved us to the room across from 304. Less smell, no bugs and the carpet wasn’t wet. This place is NOT worth the price charged. I spoke with front desk privately and NOTHING was said besides we are looking into the rooms issues. No offer was giving to refund our charges. No discount for next stay. NOTHING! This is a $79 dollar hotel not $189. Requesting refund

Plussat: The place was very clean. Beds were extremely comfortable. Love the walk in shower.

Miinukset: That the pool was cold and the hot tub was out of order.

Plussat: We had a little problem with our mini frog and Clay was right there within 5 minutes to take of the problem. The staff was great!!

Miinukset: The bar didn't stay open long enough and the service there was extremely slow.

Miinukset: The bathroom floor was dirty. I believe that it was only swept and never mopped. Our bare feet turned black when we would walk on the floor.

Plussat: It was close to the downtown area and attractions . Easy to find from google maps .

Miinukset: Old jacuzzi smelled horrible the air condition was loud and they allowed pets. Was definitely not worth $339 maybe more like $79. Very over priced

Plussat: the room was OK at best.

Miinukset: We checked in with a quoted nightly rate of $130. At check out, four days later we found that the rate charged was higher, and different for the remaining three nights. The manager said that the daily rate was based on room availability and was higher if the hotel was full. The last night we were charged over $180.

Plussat: Nice Hotel

Miinukset: They charge you nightly for amenities of $20. And I still haven't gotten it back yet. I recommend staying at Fairfield next door. They don't do this.

Plussat: It is in a great area, private. Yet it's walking distance to everything. The staff is Great! We Love sitting and resting in the rocking chairs, getting to know the other guests and what they think of the Smoky Mountains.

Miinukset: The one thing I looked forward to was breakfast. It was all good, but no eggs were served. So I guess they spoiled me the first time we stayed a few months earlier.

Plussat: Motelli on hyvällä paikalla, lähellä pääkatua mutta sopivasti hiljaisella kadulla. Iso, mukava sänky. Ei mitään moitittavaa, yöpyisin uudelleen.

Plussat: We have stayed here for years and live the location, cleanliness and friendliness of the staff!

Miinukset: Nothing it’s great

Plussat: Great location. Room was clean. Beds were comfortable

Plussat: Close to everything nothing

Miinukset: Nothing very relaxing

Plussat: Clean and neat and walking distance from the strip

Miinukset: The breakfast. It could've been better

Plussat: It was within walking distance from everything we wanted to see and it was nice not driving at all. The lady working when we checked in was really nice.

Miinukset: It was pretty dated.

Plussat: Location. Very close to the town center

Miinukset: A little bit noisy at night for sleep.

Plussat: The rooms were extremely clean and so was the pool area. The location is great! We will be back!

Miinukset: The only thing that could have been better was at the pool area there were no umbrellas or forms of shade so the heat was unbearable if you were not in the pool.

Plussat: Location and price

Miinukset: Wireless did not work. Would connect for 1 or 2 minutes then disconnected. Told desk, they were no help. Wireless did not even work in their office area. Only worked outside by the pool. If you plan to use your phone or tablet skip this hotel.

Plussat: It was great the breakfast was wonderful and the hospitality was fantastic. The room was clean and comfortable. The attractions around the area were fantastic also. I would come back and stay again on a later date

Miinukset: Everything was fantastic.

Plussat: Good location walking distance to everything downtown it was nice

Plussat: Everything

Miinukset: The tv went out and stayed out

Plussat: Convenient

Miinukset: Nothing

Plussat: nice pool area for kids, breakfast had a choice for different days, good location.

Miinukset: maybe add some bacon, sausage or some type of meat to go with breakfast.

Plussat: evrtthing was great

Miinukset: breakfast

Plussat: Close to all the attractions

Miinukset: The room was clean and the area around hotel was clean BUT the noise from other guests could be heard throughout the walls and ceiling. Very bad and between the diesel trucks and motorcycles cruising the street you could feel like you were next to them

Plussat: Very close to everything, incredibly nice staff!

Miinukset: Room was cleaned even when we had a do not disturb sign up on the door.

Plussat: The room was very nice and comfortable. The restaurant next to the motel was good. Ask for hotel employee she will take good care of you and recommend good food.

Plussat: Location is good.

Miinukset: Breakfast food is not good. Limited items. Breakfast area was shown as big area online pictures. However breakfast area is small area.

Plussat: Room was decent size

Miinukset: The breakfast

Plussat: Close to downtown and aquarium.

Miinukset: Small bathroom

Plussat: The bed was Comfortable and friendly staff. And a good location.

Miinukset: Carpet need to be updated. And the bed sheets would not stay on the bed. The elastic in the fitted sheet was bad. The breakfast had no Bacon or sausage.And no fruit at all.

Plussat: Everything was great! Only complaint was the volume on our tv wouldn't go up so we could just barely hear it. The kids enjoyed the pool and snack machine most!

Miinukset: Tv volume issue

Plussat: Off main road Beds comfortable

Miinukset: No complaint

Plussat: You can’t beat the price and location of this hotel!

Plussat: Love the location and the size of the rooms where nice and spacious. The pool area was very clean.

Miinukset: There was only one elevator to use. Wish the continental breakfast menu would change

Plussat: Comfort. Restful.

Miinukset: Nice room, good layout and comfortable. Great location away from the noises and crowds. Friendly staff. And there are Bears.

Plussat: Clean and comfortable

Miinukset: Location. Hard to get in and out and parking limited.

Plussat: Friendly staff, great location

Miinukset: Breakfast was fair at best

Plussat: It was clean and I could see the pool from my bacon.

Miinukset: The room had a slight odor at first. The pool towels were small. The breakfast was just ok.

Plussat: the view and the location

Miinukset: need to update the bathrooms

Plussat: Within a walking mile of downtown Gatlinburg.

Miinukset: Can easily hear people in the next room.

Plussat: Hotel was exactly like we thought it was going to be! Clean room, nice staff ( anything we needed staff was happy to help), nice/clean pool, within walking distance to downtown Gatlinburg. We will stay here the next time we visit Gatlinburg!

Plussat: Roomy, clean, great location and the staff were friendly. And i loved the price!!

Miinukset: A bigger bathroom!!!

Plussat: Breakfast was ok.

Miinukset: Room could have been just a little nice the room had an odor to it until we were able to get aired out.