Gatlinburg hotellia

Plussat: Atmosphere

Miinukset: Took forever to get breakfast

Plussat: Perfect location and the rooms were very nice.

Plussat: The shower was AMAZING!

Miinukset: You can hear the opening and closing of doors to neighboring rooms. Not the end of the world, but may be disruptive during busier times.

Plussat: The resort was very clean and enviting.

Plussat: Loved the fruit water in the lobby everyday

Miinukset: Nothing!

Plussat: An amazing location so close to downtown we walked every where.

Miinukset: The property was so great the restaurant/bar was the best part after a long day of walking it was nice to come back and relax without being in the room the whole time. Everything was super clean and the staff went above and beyond

Miinukset: Clean

Plussat: Everything was perfect and the staff was all so wonderful and friendly

Plussat: Proximity to trolley and all activities

Miinukset: Needs to be cleaner

Plussat: One of the best FREE breakfasts we have had.

Miinukset: Having to leave and being able to stay longer. Not the hotel's fault, just life happens.

Plussat: Very nice lodge!

Miinukset: Nothing

Plussat: Location,amenities and the full breakfast including late breakfast up to 10 am.......thank you👍

Miinukset: One thing not a safe in the room.

Plussat: The whole place

Miinukset: The lady in charge off the breakfast was not very nice ! Heard her talking about the guests there !

Plussat: The staff was very nice and made check in/out quick. The decor and Appalachian trail theme worked well with the Gatlinburg area. The location was convenient.

Miinukset: The room was clean overall, but there were some cobwebs near the ceiling in the bathroom and around the light fixtures.

Plussat: Location was good and most of the staff was friendly

Miinukset: They did not have a business center so I could not print out my boarding passes and they did not have an atm. On the last morning the elevator was not working and we were on the 3rd floor and the clerk was not acting on getting it fixed in a timely fashio

Plussat: Very beautiful, super clean, easy to navigate, great location !

Miinukset: Couldn't find anything we didn't like !

Plussat: Very nice place. Breakfast good

Miinukset: Cleaning of the rooms

Plussat: Convient to parking.

Miinukset: Was outstanding in every way. Very quite and relaxing.

Plussat: My grandson thoroughly enjoyed his very first vacation while staying at the Fairfield Inn/Marriott in Gatlinburg, TN. The staff members were courteous and helpful. My grandson enjoyed talking with hotel employee. She was very knowledgeable about where to

Miinukset: Grandson was unhappy that he didn't get to make his waffles for breakfast. We both thought that breakfast lasted until 11:00 am.

Plussat: Outstanding and friendly staff. Breakfast best of any hotel l have stayed at( Shirley in breakfast area was fantastic) would definitely stay there again and recommend to friends.

Plussat: Overall great hotel.

Plussat: We really enjoyed the breakfast and the hotel staff was very friendly.

Miinukset: The indoor pool water was very cold. It was supposed to be a heated pool.

Plussat: Very nice rooms. Breakfast was excellent and location is very close to the main strip (about 2 blocks).

Miinukset: The carpet was very dirty and needs a deep cleaning

Plussat: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.

Plussat: Staff was friendly and spoke to you as you came in and left. The overall appearance was really nice and the beds were very comfortable. The breakfast was also great.

Miinukset: I have a pending charge on my credit card of $100 but I don''t know why. I hope this disappears soon.

Plussat: All the ammenits was wonderful the pool ️ the game room

Miinukset: Everything was great

Plussat: This is our 2nd year staying in Gatlinburg over the New Years Holiday and we absolutely love the location. We will be returning again next year. We just need more room so might be staying next door in two bedroom

Miinukset: Need bigger room for our two teenage boys. Would love to see a ping pong table and more games in game room

Plussat: Very clean and friendly. Great location to see the whole strip in Gatlinburg

Miinukset: The inside pool water was way to cold

Plussat: Very convenient to downtown. Room was spacious and clean. Breakfast was good and had plenty of variety available. Everything was hot and fresh . I am handicapped and there was parking right by front door. The whole facility seemed clean and secure.

Miinukset: There pool seemed small but would have been great for family with kids.

Plussat: The ease of parking and the friendly staff.

Plussat: There was nothing to like about this hotel.

Miinukset: There was old food in the fridge that had not been removed from last guest, breakfast was horrible or non-existent and staff didn't seem to care. Ended up leaving 2 days early because of the conditions of this stay. Not happy to have lost the money paid.

Plussat: I love that we had access to just about everything. This location is within walking distance to Main Street Gatlinburg.

Miinukset: The walls are super thin. We could hear the family that was beside us just about all night. Our room had trash from previous guest under the chair. We wouldn’t have known until we dropped something and it rolled under the chair.

Plussat: Great stay! Walking distance to Downtowns main attractions. Very clean and up to date.

Miinukset: Bathrooms could use more amenities. Otherwise, everything was great.

Plussat: Location. Great. The hotel is a couple blocks from downtown Gatlinburg with all dining, attractions ,etc a couple miles away. Car Not needed to go down. Quiet place, trolley in front the hotel entrance , great place to stay

Miinukset: Nothing

Plussat: Very clean. Excellent service. Quiet location. Plenty of on site parking.

Miinukset: The pillows need improvement. The hotel is close, .75 to 1 mile from downtown Gatlinburg but the return walk to the hotel is all uphill.

Plussat: Very clean. Great staff. Good location. New modern design.

Miinukset: The only drawback was that the mattress was too firm.

Plussat: Clean, newer, quiet

Miinukset: No

Plussat: We liked everything about this hotel. The staff was exceptional. We stayed in a King Sweet facing the Sky Bridge. The room was very comfortable and clean.

Miinukset: Nothing we didn’t like.

Plussat: Clean and new

Miinukset: Softer bed ...

Plussat: Really great breakfast, location, and friendly staff. It’s a newer hotel so everything is very clean and well maintained. The pool and grounds are very nice.

Miinukset: It was perfect.

Plussat: Close to middle of town.

Miinukset: Very rude staff and not accommodating at all!! Terrible customer service. Will never stay again.

Plussat: The hotel has a very modern design and was very clean. Staff was very friendly.

Plussat: Great stay. Great place. Friendly staff. Clean.

Miinukset: No

Plussat: Location location location really good staff affordable

Plussat: Love the look of an old lodge, and you can walk to everything.

Miinukset: There was a resent remodel and not everything was complete

Plussat: The location it was close to all amenities

Miinukset: Rooms had not closet

Plussat: Location and character

Miinukset: No

Plussat: Location was fantastic and the cookies was a nice treat for my kids

Plussat: Room was very clean and tastefully decorated. I loved it didn’t have carpet.

Plussat: Centrally located, wonderful staff, spacious rooms. Overall a great stay.

Plussat: Location close to Great Smokey Mountains National Park Room very nice, good size decent breakfast

Plussat: Ystävällinen henkilökunta. Hyvä sijainti kylän rauhallisella reunalla, lähellä kansallispuiston "porttia". Takka ja muutenkin hauskasti sisustetut huoneet./ Friendly staff. Good location and nicely decorated rooms.

Miinukset: -

Plussat: Location

Miinukset: Nope

Plussat: Breakfast was great, with plenty of grab and go options. We would have loved to have seen an option other than pork on the biscuits though.

Miinukset: Our only complaint was our neighbors. They seemed to sleep during the day and stay up till the early morning hours. These were not adults, but small children that ran constantly and bounced a ball.

Plussat: Proximity of the lodge to the National Park and the downtown area of Gatlinburg.

Plussat: The staff was very personable and inviting. We would stop by in the evening just to chat before going up to our room. The rooms and bed were very relaxing and comfortable after a long day of site seeing. We will definitely be returning!!

Plussat: Good size room, balcony and easy access to downtown.

Plussat: Room location awesome staff

Miinukset: Loved it all

Plussat: Location was walking distance from many attractions.

Plussat: The fireplace was a great addition to the room. We also loved the creek view from our balcony. Great location and very convenient for downtown visiting.

Plussat: Location

Miinukset: No complaints, great location, clean room.had everything we needed.

Plussat: Great location with the creek view from balcony. Very clean room with comfortable king bed.

Miinukset: Bathroom could be a little bigger, but it was up to date with nice tile.

Plussat: Space for the price

Miinukset: A bit far from Pigeon Forge

Plussat: It was quite and clean. Well groomed.

Miinukset: I didn’t see any thing that I didn’t like about it.

Plussat: The staff was very nice and the room was amazing. Absolutely no complaints

Plussat: It was very clean and had a lovely location

Miinukset: Yes- I got harassed by the concierge to join a timeshare presentation. I said "no,thank you" about 4 times before I walked away. I was only staying one night, alone with my 11 year old daughter. Entirely inappropriate and too aggressive.

Plussat: Nice, updated rooms. Very clean. We liked the pool and playground.

Miinukset: The condition of the golf course is not great.

Plussat: Beautiful area. It is a few mins out of town and a lot less congested.

Miinukset: This is a timeshare property and they will ask you to visit other properties but they were not rude or pushy about it.

Plussat: Size of rooms and cleanliness

Miinukset: Check in staff seemed a bit rude when they noticed we were only staying one night

Plussat: The location was beautiful, however it is not in Gatlinburg.

Miinukset: The pushy timeshare salespeople disguised as hotel staff “concierge”. Honestly the bait and switch guised as hospitality was very off putting and completely ruined the experience. I paid for a finer experience, what I received was a pushy

Plussat: Playground the sites location

Miinukset: Loved it

Miinukset: Very outdated and and disappointing. I would have a hard time giving this a two star rating, certainly not a three star. No King beds and TV was not HD only analog. It left a lot to be desired.

Plussat: beautiful property

Miinukset: the bath tub had a big rsut stain

Plussat: Very clean and owners are nice

Miinukset: Winding roads with very little railings for safety. Made me nervous to come and go

Plussat: The breakfast was amazing and very filling. It was very formal and involved three courses. Saying grace before eating was a nice surprise.

Miinukset: Did not like the European shower and the lack of blinds/curtains in the bathroom. Felt like someone with a drone could see me bathing.

Plussat: Fantastic views and breakfast was best I have ever had.

Plussat: The owners were amazing, the food was out of this world and the view was spectacular! I can’t say enough good things about this place!

Plussat: The breakfasts were wonderful, we enjoyed them very much!

Miinukset: It took us a couple days to get familiar with the mountain roads.

Plussat: The breakfast’s we’re phenomenal

Plussat: Place was clean and cozy. Bob and Shirley were perfect hosts, very courteous and breakfast was awesome.

Plussat: Excellent accommodations and food. Definitely will be telling friends and family.

Miinukset: Stay was to short

Plussat: King bed and linens were comfortable

Miinukset: Outside areas were in need of sprucing up. Very small common space inside. Owner was not very welcoming. We had wasps in our bathroom (which they did try to address but after pest service came still had multiple wasps in the bathroom)

Plussat: The lobby is beautiful. The area is very clean. Room was very very nice and the more importantly, clean, which made us comfortable. The town did get hit with high winds and caused the electricity go out over the entire town, so the hotel gave us free coffee and ensured us everything would be ok. That was nice of them.

Plussat: From the time we arrived until we left, the experience overall was excellent. I was super happy with all the amenities!

Miinukset: I wish there had been complimentary breakfast.

Plussat: Clean and up to date

Plussat: The modern look at amenities.

Miinukset: Our room seemed to be next to plumbing and could continuously hear water running very loudly all hours of the day/night. Otherwise, the hotel overall was very nice.

Plussat: We enjoyed the fireplace in the lobby every evening. Would have really been nice to have hot chocolate while setting by the fire.

Plussat: Modern room with a great shower. Nice lobby area. Close to everything in downtown. Made it a very walkable trip.

Miinukset: Bed was a bit uncomfortable. The price for the room seemed to be on point with other places in the area, which is a bit high, but the food and drinks were overpriced and that made me walk to other places to buy them. They are too close to other options for food and drink to have such a high price point.

Plussat: We had a little problem with our mini frog and Clay was right there within 5 minutes to take of the problem. The staff was great!!

Miinukset: The bar didn't stay open long enough and the service there was extremely slow.

Plussat: rooms are nice and clean

Miinukset: don't includes breakfast

Plussat: The staff was so inviting,professional and friendly.A+

Miinukset: Holiday rates were a bit pricey.

Plussat: Staff was excellent, extremely pleasant and helpful and the room was very nice!!!

Plussat: Nice Hotel

Miinukset: They charge you nightly for amenities of $20. And I still haven't gotten it back yet. I recommend staying at Fairfield next door. They don't do this.

Plussat: Staff was really great...friendly and knowledgeable

Miinukset: We had a room that was right behind the elevators. Between the noise from the elevators running and the noise from flushing toilets above us, we did not get a lot of sleep.

Plussat: Very closed to attractions. Within walking distance.

Plussat: Liked location which is within walking distance of the Village with shops, upstairs restaurant at The Cupboard, and other delights. Rooms were very clean and comfortable.

Miinukset: Would be good if they had hair dryers in the rooms

Plussat: Location and value

Miinukset: No breakfast

Plussat: The staff were friendly and very nice. This is an older property but we found it to be clean and well maintained. It is within walking distance to downtown and restaurants.

Miinukset: There wasn't really anything we didn't like. The property is older and has a certain nostalgic charm to it which some may not like.

Plussat: Cute and cozy!

Plussat: Very homey, parking, location, owners were amazingly friendly.

Miinukset: Beds were very squeaky and loud. Bathroom had no heat source and was very cold.

Plussat: Everything you expect and a little more. Rooms are cozy.

Miinukset: Breakfast wasn't bad but more hearty variety would have been nice

Plussat: It's a very nice older motel with character. The staff was friendly and helpful and the nice size room was clean. The location may be the best feature if you like being downtown with many shops and food establishments within walking distance.

Plussat: breakfast was very good, and the staff was very friendly and helpful. The room was very clean and comfortable.

Miinukset: In the bathroom, toilet could have been higher. Also the door lock for our room # 263 needs work, very hard to open .

Plussat: breakfast was just an average nothing special

Miinukset: WE didn't like the room we were in because for what the room cost we shouldn't have to be looking out onto a tar and gravel roof growing with nasty green moss and whatever birds might want to leave Unhealthy

Plussat: Very quaint hotel with a lot of history. I like that it is an old hotel with a lot more character than more modern places. The rocking chairs out front by the fire place are a great place to meet a good number of other guests. The breakfast is nice.

Miinukset: I don't care for the fluorescent light fixtures above the beds with only one switch. A small lamp on either side would be preferable, allowing one person to have a little light for late night reading if so desired.

Plussat: Excellent location, older historic building. Clean room, well equipped, friendly staff. Great experience.

Plussat: Location was ideal and the mountain feel was warm and good.

Miinukset: You could hear the people in the next room.

Plussat: The location is fantastic . This is the oldest motel in Gatlinburg and has lots of history. Its next to the chair lift and across the street from the space needle. The entire town is an easy walk from your room. The breakfast is great ,coffee and hot coco always available. In the evening fresh cookies and donuts are are there for the taking. Theres a small pantry with essentials like drinks, snacks, toiletries . Lots of room to set around with family and friends. Christmas in Gatlinburg is worth every penny and a must do.

Miinukset: There's is nothing not to like at the Gatlinburg Inn. You go to this place for what it is. Its not a Marriot so don't expect it. You can stay at a new, modern place for the same price.

Plussat: Location

Plussat: Location and staff is so friendly

Miinukset: No refrigerator in room

Plussat: The breakfast was delicious and the staff was outstanding. Location was perfect.

Miinukset: Personal likes, I prefer to have lamps in the rooms so you don’t have to have the overhead lights on all the time.

Plussat: The hominess of the hotel is wonderful. My wife loves their breakfast too. We enjoy playing Sorry in the lobby in front of the fireplace.

Miinukset: We won't be getting a room with just a full size bed again. But that was our mistake.

Plussat: The charm, the staff, the cleanliness of the whole hotel. The breakfast was amazing. We have found our home away from home. We will never stay anywhere else besides the Gatlinburg Inn.

Miinukset: Everything was perfect.