George Town hotellit lähellä 1st Avenue

Plussat: Beautiful Peranakan house, great staff, excellent breakfast

Miinukset: Busy street on edge of old town

Plussat: Beautiful house with lovely decor. Friendly staff.

Miinukset: Tea and coffee station was outside the room and was extremely limited. For example it was impossible to have black tea, black coffee or white coffee without sugar. Also the beds were very hard and uncomfortable.

Plussat: A very beautiful boutique hotel, it was almost like being a house guest.

Plussat: Loved the villa- quaint, clean and interesting. Upstairs bedroom had beautiful furniture and a very comfortable bed. Upstairs and downstairs toilet was handy. Breakfast was very good and we enjoyed the communal table set up. Pool was good and helped to cool things down after a hard day of site seeing. Staff were extremely helpful, polite and friendly. Nothing was too much trouble. Pradeep and his staff run a wonderful establishment.

Miinukset: The stairs to the bedroom were a little narrow but that was simply the design from the original building.

Plussat: Excellent location. Delicious breakfast. Lovely facilities. Fantastic staff and service!

Miinukset: Nothing. Everything was fantastic.

Plussat: The staff was incredible nice!! The Mansion is located just 10 min by walk from the city center area and in the neighborhood there are delicious place to eat. For breakfast they have few things but all super good! The swimming pool is so beautiful, it is very cathartic after a walk in the city! Really suggested

Plussat: Very well restored property, friendly & helpful staffs. Wish we could stay longer

Miinukset: Very minor issues, like AC in the toilet area & Restroom not “sound & smell proof”... need to be really cautious when doing the your “business” in there

Plussat: Beautiful, carefully restored property. Wonderful staff!!

Plussat: Excellent location, very informative staff, nothing was too much trouble. Very clean and whole place had a very relaxing vibe. Very colonial

Miinukset: We had a standard room and a more expensive Vila. In our opinion the standard room was nicer and more spacious. Breakfast could vary if you are staying more than 2 nights as it’s same everyday

Plussat: The location

Miinukset: Can have more options on breakfast and not roti canai everyday

Plussat: Location is really good.

Plussat: The hotel is in the city centrum with all attractions close. The hotel is very clean and luxurious, so perfect when you need a relaxing stay. The breakfast is delicious and the rooftop tops everything. You get two drinks every night which you can enjoy in the jacuzzi, so amazing.the staff is super friendly and the rooms are perfect for a few days in Georgetown. Would recommend this hotel to everyone.

Miinukset: Nothing.

Plussat: Friendly staff and complimentary hi-tea. Located near food outlets esp durian.

Plussat: The staff were very friendly and helpful, and went out of their way to make our stay better. They recommended places to eat and see, the rooftop bar (and free ice cream and cookies) were great. The room was cosy, but the bathroom was well equipped with a relaxing shower. The hotel had a great buffet breakfast, and generally felt very safe.

Miinukset: If we had to find one thing to improve the property, it could have used a little maintenance. A little paint on walls, plus the towel rack and bathroom shelving were loose. But overall the positives very much outweighed the negatives. Highly recommended accommodation.

Plussat: Location: you are in the centre of the night life and yet hidden in a quiet side street so you do not experience the noisy drunks... You see both sides of the real life of Malaysia... The hotel itself is superb and the staff very polite and helpful. One of the best choices you can make...

Miinukset: If you intend to visit the beaches you may got stuck in the heavy traffic jams

Plussat: Good location. Good Aircon. Bar staff at the top were friendly

Miinukset: Very hard bed. Loud staff in the corridors

Plussat: Nice hotel, room was however small. Excellent breakfast and kind staff

Plussat: Close to everything.

Miinukset: Nothing.

Plussat: Very good Breakfast.. Clean..nice rooms

Miinukset: Nothing

Plussat: We were welcomed in with a free tea and pastries/cheese/muffins; staff was superfriendly and recommended us the best things to visit before loving the town (also provided info on directions/tips). Room was great, very clean and comfy. Facilities are very good, including a little but useful gym. Breakfast was quite varied, with typical dishes and continental offering too. In short, EXCELLENT! Would definitely recommend it!

Miinukset: We stayed there only 1 night.

Plussat: room was clean

Miinukset: We arrived hotel around 3pm but still didnt prepare our rooms. How come check-in took more than 40 min and not so many ppl there around 3pm and staff just said to me "wait cause room hasnt prepared yet" Also, after 40min, I approached to staff first to ask my room status and they didnt explain to me when we can have breakfast and time and even no basic explanation for the hotel facilities. Moreover, right after booking my room, ur staff was calling me and promised with me to arrange the room with better view but my room was at level 5 and view was blocked by some weird round shaped structure. Anyway, check-in was the worst experience for me.

Plussat: Very nice hotel - location , staff , speed , helpful information , breakfast , ! Wonderful downtown location with lots of happenings nearby ( hawker food , restaurants , bars , super markets , bus terminals ) Friendly staff from doorman , reception , club floor manager , restaurant serving staff ... all are very well trained in hospitality as we can feel the pride in their work . Speed is very important and it is not only the service or check-in / check/out , the elevators too ( nice , big and 4 of them ). Everyone in this hotel is trying to help you with anything you may need when you are staying here - lots of helpful information for tourist like us ! Breakfast - do not miss this as it turned out to be very balance with local , western and good quality !

Miinukset: Not sure why the night light blinks even we switched them off .

Plussat: The hotel is situated in a very central location, surrounded by malls, convenient stores, and restaurants. The room was spacious and modern, the bathroom was pretty functional, and the wifi worked fine. The bedding was comfortable enough, although we just couldn't find a comfortable pillow to suit our preferences). There was also a rather limited option on the TV. The gym is really well-equipped (we didn't see the pool). Lots of indoor parking space. The staff seemed friendly and eager to help. We were pleasantly touched to find a birthday cake waiting for us in our room on my birthday, that was a really nice touch. If the hotel can address the cleanliness issue, we will probably return again in the future.

Miinukset: Upon arrival, we were shown to a very dirty room, where there was a lot of dust everywhere (on the surfaces, tissue box, bedside tables, bathroom counter, etc). There was also hair in various places, including on the fridge counter, the bathroom counter, on the floor (both in the room and bathroom), even one stuck on the armchair! (It should be noted that the hotel did send someone to clean our room as soon as the issue was reported.) But the most disgusting thing of all was the grime just underneath the shower door, as bits of dirt would fall out every time the door is moved - gross! We had to try to spray it clean - MULTIPLE TIMES - and it still wouldn't all come off because what it needs is a good and thorough scrubbing! For a 4-5* hotel, this must have been the most disappointing level of cleanliness that we've ever experienced anywhere in the world! We hope that you'll be paying closer attention to hygiene side of things from now on.

Plussat: Excellent location right next to a shopping mall, stylish hotel, friendly staff, clean and spacious room.

Miinukset: Check-in and check-out time takes quite long

Plussat: Erinomainen clublounge, missä hyvää ruokaa. Tilava ja viihtyisä huone. Hotellin vieressä Komtarin bussiasema, missä ilmaisen kaupunkibussin CAT- pysäkki.

Miinukset: Hotellin remontti, mikä alkaa olla jo loppusuoralla. Uusi turistivero, mikä tuli voimaan varauksen jälkeen. Tästä kylläkin hotelli ilmoitti etukäteen.

Plussat: The facilities are well maintained.

Miinukset: No issue

Plussat: Location

Miinukset: The bed linens are filthy. There were even nasty sweat marks on pillow cases. Housekeeping came and appeared aware that sheets have not been changed. I will never stay in this hotel again.

Plussat: Executive suit, supportive staff, breakfast and the serving staff

Miinukset: Lifts - non operative and took long time.

Plussat: Everything...

Miinukset: Nothing else.

Plussat: The location

Miinukset: The breakfast arrangement and choice is lesser . For family room , should not arrange the extra bed heading to main door

Plussat: Cozy room. Comfortable bed. Professional staff, responsive to any queries. Hotel is located near malls, supermarket & local eateries. Worth to recommend for a great stay in Penang!

Miinukset: 1.) TV display picture is shadowing and blurry. Quiet bothering for my long stay (10N) in the hotel. Were informed by service center, due to the weather. Why simply said due to the weather, which perfectly fine for Penang in Jul-Aug? Later-on the technician came, said something wrong with the TV, need to be fixed. He then arranged to move us into a new room. 2.) Complaints to housekeeping about my room that was not well-cleaned, esp. floor & carpet was dirty. Request to change the bed-sheet were also not addressed. Was informed that the cleaning staff they assigned that day was still newly-employed. Aren't you supposed to make sure that the staff was well-trained beforehand?

Plussat: Was welcomed by friendly and efficient staff. Housekeeping was excellent. Location was perfect, famous food place just within walking range. I had a wonderful stay.

Plussat: We had three nights in a king room with balcony overlooking a garden area arriving at 7pm after spending 4 nights in Kuala Lumpur. We liked the sustainability ethos and friendly staff - the gentleman who serviced our room was very accommodating.

Miinukset: Our room was on the 2nd floor. We were frequently disturbed by the wooden floors from room above us (sounded like gymnastics at times). While the staff were friendly, they had very poor knowledge about standard local attractions - we received incorrect advice on two consecutive days and when we asked about a recommendation for a seafood restaurant, the young lady simply Googled ‘seafood restaurants’.

Plussat: Was okay but not what I was expecting. Facilities and staff less than expected, and location a few blocks further from main attractions. Room was an odd mix of very nice and very tacky furnishings and bathroom could use an update. I suspect the high reviews are falsified by the staff or owners.

Miinukset: Was okay but not what I was expecting. Facilities and staff less than expected, and location a few blocks further from main attractions. Room was an odd mix of very nice and very tacky furnishings and bathroom could use an update. I suspect the high reviews are falsified by the staff or owners.

Miinukset: Extra charges on services we did not purchase. Hotel staff acknowledged the mistake, but still no refund after nearly a week

Plussat: Persoonallinen hotelli, erittäin siisti, palvelualtis henkilökunta, hyvä aamiainen, oheispalveluita esim. hieronta.

Miinukset: Kadun äänet kuuluivat huoneeseen ja korvatulpille voi olla tarvetta.

Plussat: Very interesting hotel - quirky and comfortable. LOVED the whirlpool bathtub! Aircon worked great - nice to come back to after a hot day of sightseeing. Very roomy accommodations!

Miinukset: The coffee machine was broken in the room.

Plussat: The room was beautiful! Very spatious, nicely decorated, nice art on the walls. The bubblebath on the patio was great. Two Floors, two bathrooms. A great place to relax in a busy city

Miinukset: The terrace next to the swimming pool smelled like sewer. Was unpleasant. The staff didn’t seem well informed and could often not really help with Information about tourist things or the facilities of the hotel. Also empty coffee cups next to the pool were not noticed. There were many interns. In a hotel like this I would expect better staff.

Plussat: we had a suite, hotel lots of character and good location

Miinukset: rooms were a bit dirty, daily clean was fairly perfuntionary, front office staff (not all) not particular friendly or helpful

Plussat: Superb location, walking distance to everything. Garden facing rooms peaceful.

Miinukset: Breakfast very basic, the complimentary afternoon tea even more so. Staff were apathetic. Garden facing room is a must because of unbearable noise from the street facing rooms; I contemplated early check out after a sleepless night (even with ear plugs) but ended up paying for a room change because of the noise, staff seemed unconcerned by this. New room peaceful but bathroom flooded. House keeping quite slow (rooms still being cleaned at 5pm) Disappointing given the price point and the quality of hotels in the area, would not stay again.

Plussat: The double storey was huge! Good location.

Miinukset: None

Plussat: Location is excellent. We liked the room and its decor. The stain glass windows were nice. Bathroom was great as was the water mains pressure for a great shower. Breakfast was alright but not as good as local food given how awesome the local food is and its abundance.

Miinukset: Staff were kind but a little too brief with directions and tips. It wasnt a busy time.

Plussat: Near from the town. But the town is not very attractive. The hill is much better. Free massage. Breakfast was good.

Miinukset: Payment was not confirmed although messages. No response before coming.

Plussat: Comfy beds, nice pool

Miinukset: Breakfast crowded and not clean

Plussat: location

Miinukset: heavy traffic

Plussat: Nice location, easily accessible to other amenities like shopping mall and local food. Great Breakfast

Miinukset: N.A.

Plussat: Quite close to central george town

Miinukset: Didn’t have hair conditioner and shaver because the hotel is 4 stars, right?

Plussat: Good location and helpful staff

Miinukset: Pricing could be a little lower

Plussat: Room is modern and clean.

Miinukset: Woken up at 5am by mosque call. Should have better window sound insulation as I was on 16th floor. Western breakfast options are poor - no natural yoghurt, no granola, terrible coffee.

Plussat: I liked the staff. They were friendly and helpful.

Miinukset: I did not like the room. It felt bare, empty. There is much room for improvement. We got a corner lot but we did not feel that the room fulfilled our expectation. The furnishing was the bare minimum. And it was also very dark even with the lights on. I had no option to brighten the room further.

Plussat: Very accommodating front desk. Quick and efficient check in. Quiet rooms and brightly lit corridors. Rooms are clean and well maintained. Being a city hotel, rooms might be a bit on the small side. Great location with malls and small eateries around.

Plussat: The front desk people are nice and warm. The concierge people are so helpful.

Miinukset: The fridge is above the area where I left my luggage. I almost got hurt several times bumping my head. During the stay, one of the fridge cabinet hinges came loose. This makes the situation worse and I felt more vulnerable. I wish I was put in the higher upper floor. Mine is 1916 and the view could have been better like my friends who stayed on the 29th floor.

Plussat: Room was spacious, comfortable and clean. Good location.

Miinukset: The auto parking system was unique and good. Unfortunately, it didn' work well with the access cards not working 3 out of 4 times when we had to access it. More improvements need to be made.

Plussat: Comfortable beds, nice well equipped gym, central location in the middle of Penang city center and next to the Prangin and First Avenue malls

Miinukset: The pool doesn't get much sunlight

Plussat: Very clean sheets.. comfy bed and pillows

Miinukset: No kettle in my room