Autonvuokraukset Santa Ana J. Wayne/Orange Cnty lentokenttä

1 sijainti kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

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Alamo arvostelua

Autonvuokrauksen sijainnit

Alamo

Liikkeet kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

19051 Airport Way North

+1 888 826 6893

maanantaina	05:30 - 23:00
tiistaina	05:30 - 23:00
keskiviikkona	05:30 - 23:00
torstaina	05:30 - 23:00
perjantaina	05:30 - 23:00
lauantaina	05:30 - 23:00
sunnuntaina	05:30 - 23:00

Kaikki Alamo arvostelut

Alamo arvostelut: Santa Ana J. Wayne/Orange Cnty lentokenttä

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

10,0

Plussat: service was great

Arvosteltu toukok. 2017

arvostelut:
6,4

Miinukset: No accommadation for drive up customer only for airport customer. I will not use this location again.

Arvosteltu toukok. 2017

arvostelut:
8,0

car was great but they didn't honour the price at which the car was bo

Plussat: nice car

Miinukset: i booked it for $46 and some cents(I pre payed for the car)...but when I returned it they charged be $47 and some cent.....although not a big difference in the amount...but still they should honour what they agreed for...its the most basic principle of any business transaction

Arvosteltu toukok. 2017

arvostelut:
10,0

Fantastic

Plussat: They were great to deal with easy and quick processing collection and drop off

Miinukset: Nothing

Arvosteltu huhtik. 2017

arvostelut:
10,0

Nice and easy

Plussat: No problem rental, unlimited millage, flexibility in pick up and drop off locations, excellent employees, great all the way around

Arvosteltu huhtik. 2017

arvostelut:
10,0

Plussat: new clean car that performed well

Miinukset: taxes

Arvosteltu huhtik. 2017

arvostelut:
7,2

Plussat: The easy way to rent, pick up and drop the car

Arvosteltu huhtik. 2017

arvostelut:
4,0

Car with broken radio and overcharged for GPS unit

Miinukset: Ford Fusion had a non working entertainment system that they should have known about since nothing was working. return counter was closed at 11pm at airport and car had to be left with no confirmation and next day had to call to get final receipt which showed we had been charged for GPS unit that we did not rent..

Arvosteltu huhtik. 2017

arvostelut:
10,0

Plussat: Keys stayed in my pocket lights went off when locked

Miinukset: Need better windshield wipers

Arvosteltu huhtik. 2017

arvostelut:
5,6

Not clean

Plussat: Good price, nice new car.

Miinukset: Baby food in the cup holders got inside my phone charging port, dirty tissues stuffed in between the seats, crisps and gummy bears all over the place.

Arvosteltu huhtik. 2017

arvostelut:
8,0

Alamo made good

Plussat: We returned our car early, five days rather than a week, and were charge extra (quite a bit). I called their 800 number and they refunded the extra charge. I'm still a fan of Alamo.

Arvosteltu huhtik. 2017

arvostelut:
10,0

Nice Car, Great Price

Plussat: The selection was great, and the price was extremely affordable.

Arvosteltu huhtik. 2017

arvostelut:

10,0

Plussat: service was great

Arvosteltu toukok. 2017

arvostelut:
10,0

Fantastic

Plussat: They were great to deal with easy and quick processing collection and drop off

Miinukset: Nothing

Arvosteltu huhtik. 2017

arvostelut:
10,0

Nice and easy

Plussat: No problem rental, unlimited millage, flexibility in pick up and drop off locations, excellent employees, great all the way around

Arvosteltu huhtik. 2017

arvostelut:
10,0

Plussat: new clean car that performed well

Miinukset: taxes

Arvosteltu huhtik. 2017

arvostelut:
10,0

Plussat: Keys stayed in my pocket lights went off when locked

Miinukset: Need better windshield wipers

Arvosteltu huhtik. 2017

arvostelut:
10,0

Nice Car, Great Price

Plussat: The selection was great, and the price was extremely affordable.

Arvosteltu huhtik. 2017

arvostelut:

8,0

car was great but they didn't honour the price at which the car was bo

Plussat: nice car

Miinukset: i booked it for $46 and some cents(I pre payed for the car)...but when I returned it they charged be $47 and some cent.....although not a big difference in the amount...but still they should honour what they agreed for...its the most basic principle of any business transaction

Arvosteltu toukok. 2017

arvostelut:
7,2

Plussat: The easy way to rent, pick up and drop the car

Arvosteltu huhtik. 2017

arvostelut:
8,0

Alamo made good

Plussat: We returned our car early, five days rather than a week, and were charge extra (quite a bit). I called their 800 number and they refunded the extra charge. I'm still a fan of Alamo.

Arvosteltu huhtik. 2017

arvostelut:

6,4

Miinukset: No accommadation for drive up customer only for airport customer. I will not use this location again.

Arvosteltu toukok. 2017

arvostelut:
4,0

Car with broken radio and overcharged for GPS unit

Miinukset: Ford Fusion had a non working entertainment system that they should have known about since nothing was working. return counter was closed at 11pm at airport and car had to be left with no confirmation and next day had to call to get final receipt which showed we had been charged for GPS unit that we did not rent..

Arvosteltu huhtik. 2017

arvostelut:
5,6

Not clean

Plussat: Good price, nice new car.

Miinukset: Baby food in the cup holders got inside my phone charging port, dirty tissues stuffed in between the seats, crisps and gummy bears all over the place.

Arvosteltu huhtik. 2017

arvostelut:

Rankattu nro 2

Enterprise

9,0 Erinomainen (125 arvostelua)

1 sijainti kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

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Enterprise arvostelua

Autonvuokrauksen sijainnit

Enterprise

Liikkeet kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

18601 Airport Way

+1 949 253 9155

maanantaina	05:30 - 23:00
tiistaina	05:30 - 23:00
keskiviikkona	05:30 - 23:00
torstaina	05:30 - 23:00
perjantaina	05:30 - 23:00
lauantaina	05:30 - 23:00
sunnuntaina	05:30 - 23:00

Kaikki Enterprise arvostelut

Enterprise arvostelut: Santa Ana J. Wayne/Orange Cnty lentokenttä

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

2,0

Plussat: I did not rent the car. I kept requesting Ontario Airport and you kept giving me John Wayne Airport which was to far away. Even called and they said they couldn't change it so cancelled

Arvosteltu syysk. 2019

arvostelut:
9,6

Plussat: Great rate and no drama.

Miinukset: Only one counter person so I had to wait 10 minutes to do the paperwork. You need more counter people. But she was very nice and fast.

Arvosteltu heinäk. 2019

arvostelut:
10,0

Plussat: WE found one issue with our rental car and they went above and beyond to enhance our trip.

Arvosteltu toukok. 2019

arvostelut:
10,0

Plussat: My flight was late and the staff stayed open to wait for me!

Arvosteltu maalisk. 2019

arvostelut:
10,0

Plussat: Easy pickup with ability to select between several different vehicles. Easy drop off. Brand new Cadillac with only 300 miles made for a great trip

Arvosteltu helmik. 2019

arvostelut:
10,0

Plussat: Drop off was super easy

Miinukset: N/A

Arvosteltu tammik. 2019

arvostelut:
10,0

Plussat: The staff at pickup were very friendly. Michelle, the shuttle bus driver from Enterprise to LAX was fantastic. She very clearly made sure that everyone knew which terminal they were going to and she interacted with each guest with humor, kindness, and respect. Give her a raise!

Miinukset: I can't think of anything, it was a good experience.

Arvosteltu tammik. 2019

arvostelut:
8,4

Very good value, helpful

Plussat: Easy transaction and nice new car.

Miinukset: Nothing

Arvosteltu lokak. 2018

arvostelut:
10,0

Miinukset: The pushing of their insurance...

Arvosteltu lokak. 2018

arvostelut:
6,0

Plussat: n/c cancellation policy; helpful agent on phone

Miinukset: Had a flight change to an airport 35 miles away & unable to have dropoff at same place as pickup without a new reservation at double the cost

Arvosteltu syysk. 2018

arvostelut:
10,0

Amazing customer service!! Friendly, helpful

Plussat: Every employee was very friendly and helpful! I pre-booked online, and once I arrived at the Santa Ana location, everything was taken care of for me within about 10 minutes. They were able to upgrade me to a larger vehicle seeing as I was going to have a tall passenger in the back. Also the Nissan Altima was SO nice to drive.

Miinukset: At the John Wayne Airport, it was pretty difficult to find the location. I think more instructions should be available either online or on the automated voice message. Currently, all it gives is the address of the entire airport.

Arvosteltu syysk. 2018

arvostelut:
9,2

Plussat: Car was clean and in good condition.

Miinukset: The actual pick-up area was in the parking garage which was not indicated on the reservation nor the counter where all other car rental companies were located. We waited for 15 minutes before another car company informed us that there was another area to go to.

Arvosteltu syysk. 2018

arvostelut:

9,6

Plussat: Great rate and no drama.

Miinukset: Only one counter person so I had to wait 10 minutes to do the paperwork. You need more counter people. But she was very nice and fast.

Arvosteltu heinäk. 2019

arvostelut:
10,0

Plussat: WE found one issue with our rental car and they went above and beyond to enhance our trip.

Arvosteltu toukok. 2019

arvostelut:
10,0

Plussat: My flight was late and the staff stayed open to wait for me!

Arvosteltu maalisk. 2019

arvostelut:
10,0

Plussat: Easy pickup with ability to select between several different vehicles. Easy drop off. Brand new Cadillac with only 300 miles made for a great trip

Arvosteltu helmik. 2019

arvostelut:
10,0

Plussat: Drop off was super easy

Miinukset: N/A

Arvosteltu tammik. 2019

arvostelut:
10,0

Plussat: The staff at pickup were very friendly. Michelle, the shuttle bus driver from Enterprise to LAX was fantastic. She very clearly made sure that everyone knew which terminal they were going to and she interacted with each guest with humor, kindness, and respect. Give her a raise!

Miinukset: I can't think of anything, it was a good experience.

Arvosteltu tammik. 2019

arvostelut:
10,0

Miinukset: The pushing of their insurance...

Arvosteltu lokak. 2018

arvostelut:
10,0

Amazing customer service!! Friendly, helpful

Plussat: Every employee was very friendly and helpful! I pre-booked online, and once I arrived at the Santa Ana location, everything was taken care of for me within about 10 minutes. They were able to upgrade me to a larger vehicle seeing as I was going to have a tall passenger in the back. Also the Nissan Altima was SO nice to drive.

Miinukset: At the John Wayne Airport, it was pretty difficult to find the location. I think more instructions should be available either online or on the automated voice message. Currently, all it gives is the address of the entire airport.

Arvosteltu syysk. 2018

arvostelut:
9,2

Plussat: Car was clean and in good condition.

Miinukset: The actual pick-up area was in the parking garage which was not indicated on the reservation nor the counter where all other car rental companies were located. We waited for 15 minutes before another car company informed us that there was another area to go to.

Arvosteltu syysk. 2018

arvostelut:

8,4

Very good value, helpful

Plussat: Easy transaction and nice new car.

Miinukset: Nothing

Arvosteltu lokak. 2018

arvostelut:

2,0

Plussat: I did not rent the car. I kept requesting Ontario Airport and you kept giving me John Wayne Airport which was to far away. Even called and they said they couldn't change it so cancelled

Arvosteltu syysk. 2019

arvostelut:
6,0

Plussat: n/c cancellation policy; helpful agent on phone

Miinukset: Had a flight change to an airport 35 miles away & unable to have dropoff at same place as pickup without a new reservation at double the cost

Arvosteltu syysk. 2018

arvostelut:

Rankattu nro 3

National

8,7 Erinomainen (3 arvostelua)

1 sijainti kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

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National arvostelua

Autonvuokrauksen sijainnit

National

Liikkeet kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

19051 Airport Way North

+1 888 826 6890

maanantaina	05:30 - 23:00
tiistaina	05:30 - 23:00
keskiviikkona	05:30 - 23:00
torstaina	05:30 - 23:00
perjantaina	05:30 - 23:00
lauantaina	05:30 - 23:00
sunnuntaina	05:30 - 23:00

Kaikki National arvostelut

National arvostelut: Santa Ana J. Wayne/Orange Cnty lentokenttä

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

8,0

Pick your car is great

Plussat: Love the Pick your car and the no paper work.

Arvosteltu marrask. 2015

arvostelut:

8,0

Pick your car is great

Plussat: Love the Pick your car and the no paper work.

Arvosteltu marrask. 2015

arvostelut:

Rankattu nro 4

Dollar

8,1 Erinomainen (258 arvostelua)

1 sijainti kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

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Dollar arvostelua

Autonvuokrauksen sijainnit

Dollar

Liikkeet kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

18601 Airport Way

+1 866 434 2226

maanantaina	06:00 - 23:00
tiistaina	06:00 - 23:00
keskiviikkona	06:00 - 23:00
torstaina	06:00 - 23:00
perjantaina	06:00 - 23:00
lauantaina	06:00 - 23:00
sunnuntaina	06:00 - 23:00

Kaikki Dollar arvostelut

Dollar arvostelut: Santa Ana J. Wayne/Orange Cnty lentokenttä

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

10,0

Plussat: Relatively quick and easy pick up and drop-off.

Arvosteltu marrask. 2019

arvostelut:
10,0

Plussat: Price and customer service at airport

Arvosteltu lokak. 2019

arvostelut:
10,0

Plussat: The staff was courteous and efficient. My car was clean - no residual smoke in it! And drop off was very easy.

Arvosteltu lokak. 2019

arvostelut:
10,0

Plussat: How easy it was to rent a car. Location is perfect. Car was great and clean. Have an easy rental just made the trip easy.

Arvosteltu lokak. 2019

arvostelut:
9,2

Plussat: Friendly staff, easy in easy out, easy drop off.

Miinukset: The car smelled funny, not sure if it was an air freshener or not. There was some trash and rental agreement paperwork left over in the car from a previous customer.

Arvosteltu lokak. 2019

arvostelut:
7,6

Plussat: The price is the car was great.

Miinukset: Location for us coming from terminal a made this rental a far walk. Then the car was spritzed with some sort of perfume to mask some smell.

Arvosteltu syysk. 2019

arvostelut:
4,8

Plussat: The teller at the airport was professional but unfortunately they said I didn’t rent a car because I didn’t book a car from last night on that day.

Miinukset: To rent people using a debit card the day of.

Arvosteltu elok. 2019

arvostelut:
10,0

Plussat: Staff was great at terminal and in garage

Arvosteltu heinäk. 2019

arvostelut:
4,0

Plussat: One staff person too busy flirting with a customer, thus the other person overwhelmed with the growing line of customers. Picking up car from downstairs was efficient.

Miinukset: Above. Overcharged for car so have to deal with getting a refund.

Arvosteltu kesäk. 2019

arvostelut:
10,0

Plussat: Staff.was happy and helpful

Arvosteltu kesäk. 2019

arvostelut:
2,0

Plussat: Staff was clear on what they could do and what they could not do

Miinukset: If they had rented me a car as the "mystery car" instead of offering me a truck which I refused

Arvosteltu kesäk. 2019

arvostelut:
10,0

Plussat: Remy was super helpful and got us the best car!

Arvosteltu huhtik. 2019

arvostelut:

10,0

Plussat: Relatively quick and easy pick up and drop-off.

Arvosteltu marrask. 2019

arvostelut:
10,0

Plussat: Price and customer service at airport

Arvosteltu lokak. 2019

arvostelut:
10,0

Plussat: The staff was courteous and efficient. My car was clean - no residual smoke in it! And drop off was very easy.

Arvosteltu lokak. 2019

arvostelut:
10,0

Plussat: How easy it was to rent a car. Location is perfect. Car was great and clean. Have an easy rental just made the trip easy.

Arvosteltu lokak. 2019

arvostelut:
9,2

Plussat: Friendly staff, easy in easy out, easy drop off.

Miinukset: The car smelled funny, not sure if it was an air freshener or not. There was some trash and rental agreement paperwork left over in the car from a previous customer.

Arvosteltu lokak. 2019

arvostelut:
10,0

Plussat: Staff was great at terminal and in garage

Arvosteltu heinäk. 2019

arvostelut:
10,0

Plussat: Staff.was happy and helpful

Arvosteltu kesäk. 2019

arvostelut:
10,0

Plussat: Remy was super helpful and got us the best car!

Arvosteltu huhtik. 2019

arvostelut:

7,6

Plussat: The price is the car was great.

Miinukset: Location for us coming from terminal a made this rental a far walk. Then the car was spritzed with some sort of perfume to mask some smell.

Arvosteltu syysk. 2019

arvostelut:

4,8

Plussat: The teller at the airport was professional but unfortunately they said I didn’t rent a car because I didn’t book a car from last night on that day.

Miinukset: To rent people using a debit card the day of.

Arvosteltu elok. 2019

arvostelut:
4,0

Plussat: One staff person too busy flirting with a customer, thus the other person overwhelmed with the growing line of customers. Picking up car from downstairs was efficient.

Miinukset: Above. Overcharged for car so have to deal with getting a refund.

Arvosteltu kesäk. 2019

arvostelut:
2,0

Plussat: Staff was clear on what they could do and what they could not do

Miinukset: If they had rented me a car as the "mystery car" instead of offering me a truck which I refused

Arvosteltu kesäk. 2019

arvostelut:

Rankattu nro 5

Avis

8,0 Erinomainen (60 arvostelua)

1 sijainti kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

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Avis arvostelua

Autonvuokrauksen sijainnit

Avis

Liikkeet kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

18601 Airport Way

+1 949 660 5200

maanantaina	06:00 - 23:30
tiistaina	06:00 - 23:30
keskiviikkona	06:00 - 23:30
torstaina	06:00 - 23:30
perjantaina	06:00 - 23:30
lauantaina	06:00 - 23:30
sunnuntaina	06:00 - 23:30

Kaikki Avis arvostelut

Avis arvostelut: Santa Ana J. Wayne/Orange Cnty lentokenttä

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

4,0

Miinukset: The way Inwas treated at drop off. Also the extra charges that they tried to charge - filled up gas tank with receipt across st and they tried to charge me 20 extra then a drop off fee, and extra taxes after drop off. Dont think I will rent from them again. Bad experience dont honor what employees say

Arvosteltu tammik. 2019

arvostelut:
10,0

Plussat: great price, and great service.

Arvosteltu tammik. 2018

arvostelut:
10,0

Plussat: How fast the rental and return processing was. Price. Avis very easy to work with, better than Enterprise; they are very uptight. Your people are friendly.

Arvosteltu jouluk. 2017

arvostelut:
4,0

Plussat: the size of car was what I requested

Miinukset: staff was rude. finding car rented not easy. Car was filthy and smelled terrible.

Arvosteltu elok. 2017

arvostelut:
10,0

Avis Made the Difference - First Class

Plussat: Avis made the difference between a lost trip an a fun trip. I had travel complications due to some airline issues, and Avis went above and beyond to make my trip great! I landed at a totally different airport than expected, and Avis rolled with the changes, and took care of me. No extra fees for the unused car, and they honored my Kayak.com price at the counter. First class service!

Miinukset: No complaints.

Arvosteltu heinäk. 2017

arvostelut:
4,0

Waited Over an Hour for a Car

Miinukset: The vehicle I reserved was not available when I arrived (at exactly my scheduled time). I waited an hour while they looked for a car for me and even checked with Budget to see if they had anything. Once I was finally given a badly damaged small SUV, the car seat I requested was the issue. I was given a small infant seat, with no base, for a 3.5 year old! It didn't fit properly- totally unsafe.

Arvosteltu toukok. 2017

arvostelut:
7,2

Miinukset: Price

Arvosteltu toukok. 2017

arvostelut:
2,0

Horrible Experience

Miinukset: First they didn't have a car that could fit 7 as I reserved. Then it took over an hour to find an option. Then they put us in a passenger van in which we had to wait almost two hours for because the driver didn't see us so someone just parked the van. No one called us or anything so I had to go back into the rental office to ask where it was. That took some more time as they couldn't figure it out. Not the most convenient wait with a two year old. Then on the return they told us to park out back. Only to unload and reload our baggage as that person said we needed to go back to the airport in the van and not a shuttle. And to cap it off I was overcharged $200.

Arvosteltu huhtik. 2017

arvostelut:
8,8

Happy return

Plussat: Happy return and. Courteous staff

Arvosteltu helmik. 2017

arvostelut:
4,0

Poor rental

Plussat: The price of the rental

Miinukset: How dirty the vehicle was, no remote for the car so had to unlock the car to open the trunk. The amount of outside dance to the vehicle.

Arvosteltu helmik. 2017

arvostelut:
8,4

Miinukset: At pickup, the agent claimed they only had a VW Beetle in my requested class. I did not even see on Beetle on the lot and requested what I ordered. They did not provide such and charged me $5 per day for upgrade to a mid size. Not happy about this but it was late and we closed the deal.

Arvosteltu tammik. 2017

arvostelut:
10,0

We happily were able to return the car in Palm Des

Plussat: The capability of returning the car near our home

Miinukset: Nothing

Arvosteltu jouluk. 2016

arvostelut:

10,0

Plussat: great price, and great service.

Arvosteltu tammik. 2018

arvostelut:
10,0

Plussat: How fast the rental and return processing was. Price. Avis very easy to work with, better than Enterprise; they are very uptight. Your people are friendly.

Arvosteltu jouluk. 2017

arvostelut:
10,0

Avis Made the Difference - First Class

Plussat: Avis made the difference between a lost trip an a fun trip. I had travel complications due to some airline issues, and Avis went above and beyond to make my trip great! I landed at a totally different airport than expected, and Avis rolled with the changes, and took care of me. No extra fees for the unused car, and they honored my Kayak.com price at the counter. First class service!

Miinukset: No complaints.

Arvosteltu heinäk. 2017

arvostelut:
8,8

Happy return

Plussat: Happy return and. Courteous staff

Arvosteltu helmik. 2017

arvostelut:
10,0

We happily were able to return the car in Palm Des

Plussat: The capability of returning the car near our home

Miinukset: Nothing

Arvosteltu jouluk. 2016

arvostelut:

7,2

Miinukset: Price

Arvosteltu toukok. 2017

arvostelut:
8,4

Miinukset: At pickup, the agent claimed they only had a VW Beetle in my requested class. I did not even see on Beetle on the lot and requested what I ordered. They did not provide such and charged me $5 per day for upgrade to a mid size. Not happy about this but it was late and we closed the deal.

Arvosteltu tammik. 2017

arvostelut:

4,0

Miinukset: The way Inwas treated at drop off. Also the extra charges that they tried to charge - filled up gas tank with receipt across st and they tried to charge me 20 extra then a drop off fee, and extra taxes after drop off. Dont think I will rent from them again. Bad experience dont honor what employees say

Arvosteltu tammik. 2019

arvostelut:
4,0

Plussat: the size of car was what I requested

Miinukset: staff was rude. finding car rented not easy. Car was filthy and smelled terrible.

Arvosteltu elok. 2017

arvostelut:
4,0

Waited Over an Hour for a Car

Miinukset: The vehicle I reserved was not available when I arrived (at exactly my scheduled time). I waited an hour while they looked for a car for me and even checked with Budget to see if they had anything. Once I was finally given a badly damaged small SUV, the car seat I requested was the issue. I was given a small infant seat, with no base, for a 3.5 year old! It didn't fit properly- totally unsafe.

Arvosteltu toukok. 2017

arvostelut:
2,0

Horrible Experience

Miinukset: First they didn't have a car that could fit 7 as I reserved. Then it took over an hour to find an option. Then they put us in a passenger van in which we had to wait almost two hours for because the driver didn't see us so someone just parked the van. No one called us or anything so I had to go back into the rental office to ask where it was. That took some more time as they couldn't figure it out. Not the most convenient wait with a two year old. Then on the return they told us to park out back. Only to unload and reload our baggage as that person said we needed to go back to the airport in the van and not a shuttle. And to cap it off I was overcharged $200.

Arvosteltu huhtik. 2017

arvostelut:
4,0

Poor rental

Plussat: The price of the rental

Miinukset: How dirty the vehicle was, no remote for the car so had to unlock the car to open the trunk. The amount of outside dance to the vehicle.

Arvosteltu helmik. 2017

arvostelut:

Rankattu nro 6

Hertz

7,7 Hyvä (149 arvostelua)

1 sijainti kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

╳

Hertz arvostelua

Autonvuokrauksen sijainnit

Hertz

Liikkeet kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

18601 Airport W. North

+1 949 224 6700

maanantaina	05:00 - 23:30
tiistaina	05:00 - 23:30
keskiviikkona	05:00 - 23:30
torstaina	05:00 - 23:30
perjantaina	05:00 - 23:30
lauantaina	05:00 - 23:30
sunnuntaina	05:00 - 23:30

Kaikki Hertz arvostelut

Hertz arvostelut: Santa Ana J. Wayne/Orange Cnty lentokenttä

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

2,0

Plussat: none

Miinukset: reserved car, car was not on site, had to take shuttle to get car. shuttle took over 30minutes to pickup. had one way Santa Ana Airport - drop off LAX (40miles) decided to change and drop back at original location Santa Ana Airport. They charged me $120 for that. reason, paperwork.

Arvosteltu elok. 2019

arvostelut:
2,0

Miinukset: I paid you guys for a mid size car and you placed a reservation for a compact car at hertz.

Arvosteltu toukok. 2019

arvostelut:
10,0

Plussat: The customer service was incredible. At the end of the check in, our rep mentioned it was her first day, but we would have never guessed. She was so friendly and helpful.

Arvosteltu toukok. 2019

arvostelut:
5,2

Plussat: Pick up n drop off location

Miinukset: Range of luxury and upgrades options

Arvosteltu maalisk. 2019

arvostelut:
4,0

Plussat: we were told that the invoice was different. we paid in full the car rental which was $cdn 497.97 -confirmation number - H9131686512 and then given a different total from Hertz of $139.33 . I AM NOT HAPPY WITH THIS ADDED CHARGE AND DO NOT WANT TO PAY IT.

Miinukset: being told the truth in fees - I do not like any surprises when I travel - we were told that the invoice was different. we paid in full the car rental which was $cdn 497.97 -confirmation number - H9131686512 and then given a different total from Hertz of $139.33 I AM NOT HAPPY WITH THIS ADDED CHARGE

Arvosteltu helmik. 2019

arvostelut:
5,2

Plussat: Pick up and drop off we’re good but shouldn't of ya been dragged into this.

Miinukset: Stop messing about.

Arvosteltu helmik. 2019

arvostelut:
5,6

Gas. Charge

Miinukset: Dropped off van fully fueled, confirmed by attendant. Fuel charge on visa, called and they said we have to prove we fueled it. I said verify with attendant and they said we had to email fuel receipts.

Arvosteltu jouluk. 2018

arvostelut:
5,6

Plussat: Good , new car.

Miinukset: The Hertz facility people were horrible. Many employees doing nothing and knew even little.

Arvosteltu syysk. 2018

arvostelut:
10,0

Plussat: Very nice car. Courteous service.

Miinukset: N/A

Arvosteltu heinäk. 2018

arvostelut:
2,0

Consistently terrible service at Hertz SNA

Plussat: NONE

Miinukset: Check-in: F Staff: F Speed: F Quality of the pre-reserved vehicle: F overall experience: F Chance of renting from Hertz again: ZERO

Arvosteltu heinäk. 2018

arvostelut:
2,0

Hertz scams you on nicks

Plussat: Be careful when you checkout a Hertz rental car. Mark each and every nick on all sides, windshields and windows however tiny a mark is. I rented a car from Hertz. There was a speck less than a mm on the windshield. It turned to be a glass speck. They wrote a report and fighting with me now. Total waste of time.

Arvosteltu heinäk. 2018

arvostelut:
5,6

Plussat: The car was clean and the lady who helped us at pick up was friendly fast and accommodating.

Miinukset: The car wouldn't start 15 minutes after picking it up after we stopped for food. We called road side assistance and before they got there the car started again. Then while filling up the tank on our return a mile from the airport the car again wouldn't start. We had to catch our flight so we contacted Hertz after sitting stuck for 20 minutes and they called us a lyft but we had to transfer all of our luggage and wait on a curb with it for the lyfta and leave the car at the pump at the gas station woth the keys in the glove compartment, per their instrucrions. We let the desk at the airport know about the troubles and asked for our bill to be adjusted. They said they couldn't do that but gave us a voucher for money off next time. A bit frustrating given the trouble and stress and time given to both times the car wouln't start. I wouldn't expect this with a car with only 3200 miles on it. Or would have expected them to offer to adjust the bill. I doubt there will be a next time with Hertz so the voucher is pointless.

Arvosteltu kesäk. 2018

arvostelut:

10,0

Plussat: The customer service was incredible. At the end of the check in, our rep mentioned it was her first day, but we would have never guessed. She was so friendly and helpful.

Arvosteltu toukok. 2019

arvostelut:
10,0

Plussat: Very nice car. Courteous service.

Miinukset: N/A

Arvosteltu heinäk. 2018

arvostelut:

2,0

Plussat: none

Miinukset: reserved car, car was not on site, had to take shuttle to get car. shuttle took over 30minutes to pickup. had one way Santa Ana Airport - drop off LAX (40miles) decided to change and drop back at original location Santa Ana Airport. They charged me $120 for that. reason, paperwork.

Arvosteltu elok. 2019

arvostelut:
2,0

Miinukset: I paid you guys for a mid size car and you placed a reservation for a compact car at hertz.

Arvosteltu toukok. 2019

arvostelut:
5,2

Plussat: Pick up n drop off location

Miinukset: Range of luxury and upgrades options

Arvosteltu maalisk. 2019

arvostelut:
4,0

Plussat: we were told that the invoice was different. we paid in full the car rental which was $cdn 497.97 -confirmation number - H9131686512 and then given a different total from Hertz of $139.33 . I AM NOT HAPPY WITH THIS ADDED CHARGE AND DO NOT WANT TO PAY IT.

Miinukset: being told the truth in fees - I do not like any surprises when I travel - we were told that the invoice was different. we paid in full the car rental which was $cdn 497.97 -confirmation number - H9131686512 and then given a different total from Hertz of $139.33 I AM NOT HAPPY WITH THIS ADDED CHARGE

Arvosteltu helmik. 2019

arvostelut:
5,2

Plussat: Pick up and drop off we’re good but shouldn't of ya been dragged into this.

Miinukset: Stop messing about.

Arvosteltu helmik. 2019

arvostelut:
5,6

Gas. Charge

Miinukset: Dropped off van fully fueled, confirmed by attendant. Fuel charge on visa, called and they said we have to prove we fueled it. I said verify with attendant and they said we had to email fuel receipts.

Arvosteltu jouluk. 2018

arvostelut:
5,6

Plussat: Good , new car.

Miinukset: The Hertz facility people were horrible. Many employees doing nothing and knew even little.

Arvosteltu syysk. 2018

arvostelut:
2,0

Consistently terrible service at Hertz SNA

Plussat: NONE

Miinukset: Check-in: F Staff: F Speed: F Quality of the pre-reserved vehicle: F overall experience: F Chance of renting from Hertz again: ZERO

Arvosteltu heinäk. 2018

arvostelut:
2,0

Hertz scams you on nicks

Plussat: Be careful when you checkout a Hertz rental car. Mark each and every nick on all sides, windshields and windows however tiny a mark is. I rented a car from Hertz. There was a speck less than a mm on the windshield. It turned to be a glass speck. They wrote a report and fighting with me now. Total waste of time.

Arvosteltu heinäk. 2018

arvostelut:
5,6

Plussat: The car was clean and the lady who helped us at pick up was friendly fast and accommodating.

Miinukset: The car wouldn't start 15 minutes after picking it up after we stopped for food. We called road side assistance and before they got there the car started again. Then while filling up the tank on our return a mile from the airport the car again wouldn't start. We had to catch our flight so we contacted Hertz after sitting stuck for 20 minutes and they called us a lyft but we had to transfer all of our luggage and wait on a curb with it for the lyfta and leave the car at the pump at the gas station woth the keys in the glove compartment, per their instrucrions. We let the desk at the airport know about the troubles and asked for our bill to be adjusted. They said they couldn't do that but gave us a voucher for money off next time. A bit frustrating given the trouble and stress and time given to both times the car wouln't start. I wouldn't expect this with a car with only 3200 miles on it. Or would have expected them to offer to adjust the bill. I doubt there will be a next time with Hertz so the voucher is pointless.

Arvosteltu kesäk. 2018

arvostelut:

Rankattu nro 7

Thrifty

7,7 Hyvä (112 arvostelua)

1 sijainti kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

╳

Thrifty arvostelua

Autonvuokrauksen sijainnit

Thrifty

Liikkeet kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

4043 Birch Street

+1 877 283 0898

maanantaina	05:30 - 23:00
tiistaina	05:30 - 23:00
keskiviikkona	05:30 - 23:00
torstaina	05:30 - 23:00
perjantaina	05:30 - 23:00
lauantaina	05:30 - 23:00
sunnuntaina	05:30 - 23:00

Kaikki Thrifty arvostelut

Thrifty arvostelut: Santa Ana J. Wayne/Orange Cnty lentokenttä

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

7,2

Plussat: drop off was easy

Miinukset: employee at the pickup desk was slow, lacked customer service skills, and not professional

Arvosteltu elok. 2019

arvostelut:
10,0

Miinukset: Have a number directly to the office for those people who do not shuttle from the airport. Customer service did not know it was offsite and I was coming from my home a few miles away.

Arvosteltu elok. 2019

arvostelut:
10,0

Plussat: Very easy and fast. Drop off was even easier

Arvosteltu kesäk. 2019

arvostelut:
8,8

Plussat: offsite. no signs and no directions to find the shuttle. had to call the toll free #. pickup was smooth. Did try to upsell me pretty hard for a better ride, but was more than double my rate. seemed pretty disgusted when I declined. Drop off was smooth also. no real issues with that.

Miinukset: I lost my phone. called Thrifty. would not give local #. finally got Lyft & $10 later got to the office. Staff sitting down chatting with nothing to do at 9pm. Wouldn't go look or let me look at the car. Wouldnt contact driver to ck van. I left van there and found it. $10 Lyft back. wont use again!

Arvosteltu tammik. 2019

arvostelut:
8,8

Plussat: Friendly staff. Easy service. Clean and reliable car.

Miinukset: On expensive side

Arvosteltu lokak. 2018

arvostelut:
10,0

Expedition is a great car from Thrifty!

Plussat: No wait at the counter, car was what I wanted and I was in and out in 15 minutes.

Miinukset: Nothing - great service at a great price.

Arvosteltu elok. 2018

arvostelut:
10,0

Excellent staff, reasonable price for upgrade

Plussat: Even though “offsite”, the friendliness and speed of staff made up for it. Upgraded to a phenomenal new Jaguar, Drove the coast on 101, made all the difference... Thanks.

Arvosteltu toukok. 2018

arvostelut:
10,0

Great service

Plussat: At the drop-off, there was a driver going to SNA airport and she waited while I checked the car in and took me straight to the terminal. I was running late and I easily made my flight, it was extraordinary service.

Arvosteltu toukok. 2018

arvostelut:
10,0

Quick and easy!

Plussat: The guys that worked there were great. We got an upgrade and thought it was a great deal for a last minute rental. Would definitely use again.

Arvosteltu huhtik. 2018

arvostelut:
9,6

Nice rental place-

Plussat: Easy to get to - great people...I appreciated the service.

Arvosteltu helmik. 2018

arvostelut:
6,0

Plussat: The good rate it seemed like everyone was passing the buck when I picked up the car. It was just ok nothing more

Miinukset: Many things but it’s not worth getting into it

Arvosteltu marrask. 2017

arvostelut:
8,0

Orange County Airport

Plussat: Even though there were no cars available when we arrived at the facility with our reservation, the staff was very apologetic and caring. Robert at the facility was so accommodating and did what he could to keep our confidence in coming back to Thrifty.

Miinukset: They didn't have cars available when we arrived

Arvosteltu lokak. 2017

arvostelut:

10,0

Miinukset: Have a number directly to the office for those people who do not shuttle from the airport. Customer service did not know it was offsite and I was coming from my home a few miles away.

Arvosteltu elok. 2019

arvostelut:
10,0

Plussat: Very easy and fast. Drop off was even easier

Arvosteltu kesäk. 2019

arvostelut:
8,8

Plussat: offsite. no signs and no directions to find the shuttle. had to call the toll free #. pickup was smooth. Did try to upsell me pretty hard for a better ride, but was more than double my rate. seemed pretty disgusted when I declined. Drop off was smooth also. no real issues with that.

Miinukset: I lost my phone. called Thrifty. would not give local #. finally got Lyft & $10 later got to the office. Staff sitting down chatting with nothing to do at 9pm. Wouldn't go look or let me look at the car. Wouldnt contact driver to ck van. I left van there and found it. $10 Lyft back. wont use again!

Arvosteltu tammik. 2019

arvostelut:
8,8

Plussat: Friendly staff. Easy service. Clean and reliable car.

Miinukset: On expensive side

Arvosteltu lokak. 2018

arvostelut:
10,0

Expedition is a great car from Thrifty!

Plussat: No wait at the counter, car was what I wanted and I was in and out in 15 minutes.

Miinukset: Nothing - great service at a great price.

Arvosteltu elok. 2018

arvostelut:
10,0

Excellent staff, reasonable price for upgrade

Plussat: Even though “offsite”, the friendliness and speed of staff made up for it. Upgraded to a phenomenal new Jaguar, Drove the coast on 101, made all the difference... Thanks.

Arvosteltu toukok. 2018

arvostelut:
10,0

Great service

Plussat: At the drop-off, there was a driver going to SNA airport and she waited while I checked the car in and took me straight to the terminal. I was running late and I easily made my flight, it was extraordinary service.

Arvosteltu toukok. 2018

arvostelut:
10,0

Quick and easy!

Plussat: The guys that worked there were great. We got an upgrade and thought it was a great deal for a last minute rental. Would definitely use again.

Arvosteltu huhtik. 2018

arvostelut:
9,6

Nice rental place-

Plussat: Easy to get to - great people...I appreciated the service.

Arvosteltu helmik. 2018

arvostelut:

7,2

Plussat: drop off was easy

Miinukset: employee at the pickup desk was slow, lacked customer service skills, and not professional

Arvosteltu elok. 2019

arvostelut:
8,0

Orange County Airport

Plussat: Even though there were no cars available when we arrived at the facility with our reservation, the staff was very apologetic and caring. Robert at the facility was so accommodating and did what he could to keep our confidence in coming back to Thrifty.

Miinukset: They didn't have cars available when we arrived

Arvosteltu lokak. 2017

arvostelut:

6,0

Plussat: The good rate it seemed like everyone was passing the buck when I picked up the car. It was just ok nothing more

Miinukset: Many things but it’s not worth getting into it

Arvosteltu marrask. 2017

arvostelut:

Rankattu nro 8

Budget

7,6 Hyvä (128 arvostelua)

1 sijainti kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

╳

Budget arvostelua

Autonvuokrauksen sijainnit

Budget

Liikkeet kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

18601 Airport Way, Suite 73

+1 949 252 6240

maanantaina	06:00 - 23:30
tiistaina	06:00 - 23:30
keskiviikkona	06:00 - 23:30
torstaina	06:00 - 23:30
perjantaina	06:00 - 23:30
lauantaina	06:00 - 23:30
sunnuntaina	06:00 - 23:30

Kaikki Budget arvostelut

Budget arvostelut: Santa Ana J. Wayne/Orange Cnty lentokenttä

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

10,0

Miinukset: If the pick up location was closer.

Arvosteltu syysk. 2019

arvostelut:
2,0

Plussat: No. Car was disgusting. Wasn’t cleaned. Ant infestation in back seats and trunk. Couldn’t get customer service to answer to resolve for 2 days.

Miinukset: Everything. I will never use budget again.

Arvosteltu heinäk. 2019

arvostelut:
8,0

Miinukset: Location in garage is a little unorganized as far as checkout. No receipt given at checkout, now have to wait and see if I get an email with a receipt.

Arvosteltu toukok. 2019

arvostelut:
2,0

Miinukset: Drop off was ridiculous. Drop off time was 2:00pm but the drop off location closed at 2 PM. Nobody bothered to tell me that beforehand. When i arrived at the drop off location, it was already closed. When i called budget, they insisted that i had to pay to extend the rental for another day. Really??

Arvosteltu maalisk. 2019

arvostelut:
7,6

Santa Ana

Plussat: Upgrade to large SUV

Miinukset: Didn’t have minivan available that we had requested. One came in but needed oil change. Rather than wait they upgraded us to SUV that would hold 6 people. Long checkin process and car was not real clean inside. Served the purpose however.

Arvosteltu tammik. 2019

arvostelut:
8,0

Plussat: Convenient and no shuttle necessary to airport.

Miinukset: Everything was great!

Arvosteltu jouluk. 2018

arvostelut:
10,0

Plussat: Fast friendly service

Arvosteltu marrask. 2018

arvostelut:
5,6

Miinukset: Price was higher than 3 agencies I found after I rented, very disappointing

Arvosteltu marrask. 2018

arvostelut:
6,4

Miinukset: terminal counter closed. walked to where cars were to check in. stood in line 45 minutes. 2 agents. told understaffed.

Arvosteltu lokak. 2018

arvostelut:
10,0

Plussat: Professional employees

Arvosteltu syysk. 2018

arvostelut:
10,0

Plussat: It was nice to get such a great deal on a good car and the process was completely no hassle.

Arvosteltu elok. 2018

arvostelut:
5,6

Dirty and beat up car

Plussat: Gas mileage

Miinukset: Had to request another car when the one that showed up was full of other people’s garbage. Upgrade really was not an upgrade.

Arvosteltu elok. 2018

arvostelut:

10,0

Miinukset: If the pick up location was closer.

Arvosteltu syysk. 2019

arvostelut:
10,0

Plussat: Fast friendly service

Arvosteltu marrask. 2018

arvostelut:
10,0

Plussat: Professional employees

Arvosteltu syysk. 2018

arvostelut:
10,0

Plussat: It was nice to get such a great deal on a good car and the process was completely no hassle.

Arvosteltu elok. 2018

arvostelut:

8,0

Miinukset: Location in garage is a little unorganized as far as checkout. No receipt given at checkout, now have to wait and see if I get an email with a receipt.

Arvosteltu toukok. 2019

arvostelut:
7,6

Santa Ana

Plussat: Upgrade to large SUV

Miinukset: Didn’t have minivan available that we had requested. One came in but needed oil change. Rather than wait they upgraded us to SUV that would hold 6 people. Long checkin process and car was not real clean inside. Served the purpose however.

Arvosteltu tammik. 2019

arvostelut:
8,0

Plussat: Convenient and no shuttle necessary to airport.

Miinukset: Everything was great!

Arvosteltu jouluk. 2018

arvostelut:

2,0

Plussat: No. Car was disgusting. Wasn’t cleaned. Ant infestation in back seats and trunk. Couldn’t get customer service to answer to resolve for 2 days.

Miinukset: Everything. I will never use budget again.

Arvosteltu heinäk. 2019

arvostelut:
2,0

Miinukset: Drop off was ridiculous. Drop off time was 2:00pm but the drop off location closed at 2 PM. Nobody bothered to tell me that beforehand. When i arrived at the drop off location, it was already closed. When i called budget, they insisted that i had to pay to extend the rental for another day. Really??

Arvosteltu maalisk. 2019

arvostelut:
5,6

Miinukset: Price was higher than 3 agencies I found after I rented, very disappointing

Arvosteltu marrask. 2018

arvostelut:
6,4

Miinukset: terminal counter closed. walked to where cars were to check in. stood in line 45 minutes. 2 agents. told understaffed.

Arvosteltu lokak. 2018

arvostelut:
5,6

Dirty and beat up car

Plussat: Gas mileage

Miinukset: Had to request another car when the one that showed up was full of other people’s garbage. Upgrade really was not an upgrade.

Arvosteltu elok. 2018

arvostelut:

Rankattu nro 9

Advantage

6,8 Hyvä (126 arvostelua)

1 sijainti kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

╳

Advantage arvostelua

Autonvuokrauksen sijainnit

Advantage

Liikkeet kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

18601 Airport Way

+1 949 752 7832

maanantaina	05:00 - 23:00
tiistaina	05:00 - 23:00
keskiviikkona	05:00 - 23:00
torstaina	05:00 - 23:00
perjantaina	05:00 - 23:00
lauantaina	05:00 - 23:00
sunnuntaina	05:00 - 23:00

Kaikki Advantage arvostelut

Advantage arvostelut: Santa Ana J. Wayne/Orange Cnty lentokenttä

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

8,8

Brighten it up

Plussat: Cordial employee esp when my compact was no longer available so he got me an upgrade

Miinukset: Location hard to find and quite a walk from baggage claim. Late arrival and they were just about to close so felt rushed. Dark in garage hard to see condition of car for dents. Attendant didn't take time to explain car functions.

Arvosteltu maalisk. 2018

arvostelut:
2,0

Advantage car rental is a fraud

Plussat: Absolutely nothing

Miinukset: 1) Took my reservation and told me they had sold out when I went to pick up the car. 2) They lied and said all of the mid-sized cars were sold out as well! 3) They lied again and told me that they couldn't rent a car to a local renter?? they told me I had to have a return flight ticket? 4) Why wouldn't they disclose this information before accepting my rental? Basically stranded at the airport and had to take a taxi to my office! I don't understand how priceline, kayak or any other booking sights mislead customers to this disgraceful company (Advantage)!!

Arvosteltu maalisk. 2018

arvostelut:
2,0

Ran out of cars

Plussat: Nothing

Miinukset: They ran out of cars and had SUVs and minivans available but for a significant upcharge. So had to rent elsewhere

Arvosteltu maalisk. 2018

arvostelut:
7,2

Pickup slow drop off smooth and fast.

Miinukset: Double set of keys on one ring.

Arvosteltu maalisk. 2018

arvostelut:
10,0

Easy in/out

Plussat: Easy and quick service

Miinukset: Nothing- even price was very reasonable

Arvosteltu helmik. 2018

arvostelut:
8,4

Bit confusing 2 find rental counter airport is under construction see

Plussat: Service & price

Miinukset: Hard 2 find rental counter

Arvosteltu tammik. 2018

arvostelut:
3,6

Miinukset: When I made reservation on KAYAK, the price differential between an economy car and a Toyota RAV4 SUV was about $10 so I reserved the RAV4 because I'm looking at this vehicle to potentially purchase and thought this would be a good way to experience driving it. Was told at pickup no 2017 RAV4 was available and I would have to pay $50 more for a 2018 RAV4 rental. I objected and they gave me a KIA Sportage. I was also told the auto insurance coverage I purchased through the KAYAK site would not provide the coverage and my own personal insurance would have to cover damage/loss (not true). They said that next time I should rent directly through Advantage Rental and not KAYAK. Upset, I took the keys to the KIA Sportage and was checking the vehicle for damage prior to the rental when another Advantage worker said he would give me the 2017 RAV4 I thought I had reserved. He did so, although if a 2017 RAV4 was available, why didn't I get this in the first place instead of the shoddy "up-sell?" When I returned the vehicle, the Advantage attendant said they would email me the final receipt which has not occurred. Therefore, I am unhappy with KAYAK and unhappy with Advantage. Please get me my receipt by email as promised. After 30+ years of business travel, renting vehicles throughout the U.S., this was the worst experience I've had with a reservation site (KAYAK) and a vehicle rental company (Advantage).

Arvosteltu tammik. 2018

arvostelut:
2,4

Do NOT rent from Advantage at SNA

Plussat: Low price (but wish I'd spent $5 more to rent from competitor)

Miinukset: Car reeked of cigarette smoke. Discourteous desk staff. Very long wait at pickup. Tank not full at pickup; tried to charge me for full tank on return. Wobbly steering (alignment / flat tires?) - felt unsafe on freeway. Loud rattle in dashboard.

Arvosteltu tammik. 2018

arvostelut:
2,0

Plussat: Need my money back

Miinukset: Need my money back

Arvosteltu jouluk. 2017

arvostelut:
9,6

Plussat: You can't beat this price for it being in the terminal and not having to wait for a shuttle.

Miinukset: There were 4 people in line but only 1 agent at the desk which was inconvenient.

Arvosteltu jouluk. 2017

arvostelut:
6,4

Plussat: Aggressive upsell

Arvosteltu marrask. 2017

arvostelut:
7,2

Plussat: Love that we were able to get a car for $21/day, as long as we didn't care which make/model it was. We got a van, which was a sweet deal, just a bit harder to back out of parking spaces. ;)

Miinukset: We didn't like having to check the car for scratches ourselves before being able to get the car. It was so time consuming. It would be much better if this process was sped up or automated. If Advantage could already have a pre-marked form with the car's existing scratches that we can just double-check instead of having to point out the scratches ourselves, that would be better.

Arvosteltu marrask. 2017

arvostelut:

8,8

Brighten it up

Plussat: Cordial employee esp when my compact was no longer available so he got me an upgrade

Miinukset: Location hard to find and quite a walk from baggage claim. Late arrival and they were just about to close so felt rushed. Dark in garage hard to see condition of car for dents. Attendant didn't take time to explain car functions.

Arvosteltu maalisk. 2018

arvostelut:
10,0

Easy in/out

Plussat: Easy and quick service

Miinukset: Nothing- even price was very reasonable

Arvosteltu helmik. 2018

arvostelut:
9,6

Plussat: You can't beat this price for it being in the terminal and not having to wait for a shuttle.

Miinukset: There were 4 people in line but only 1 agent at the desk which was inconvenient.

Arvosteltu jouluk. 2017

arvostelut:

7,2

Pickup slow drop off smooth and fast.

Miinukset: Double set of keys on one ring.

Arvosteltu maalisk. 2018

arvostelut:
8,4

Bit confusing 2 find rental counter airport is under construction see

Plussat: Service & price

Miinukset: Hard 2 find rental counter

Arvosteltu tammik. 2018

arvostelut:
7,2

Plussat: Love that we were able to get a car for $21/day, as long as we didn't care which make/model it was. We got a van, which was a sweet deal, just a bit harder to back out of parking spaces. ;)

Miinukset: We didn't like having to check the car for scratches ourselves before being able to get the car. It was so time consuming. It would be much better if this process was sped up or automated. If Advantage could already have a pre-marked form with the car's existing scratches that we can just double-check instead of having to point out the scratches ourselves, that would be better.

Arvosteltu marrask. 2017

arvostelut:

2,0

Advantage car rental is a fraud

Plussat: Absolutely nothing

Miinukset: 1) Took my reservation and told me they had sold out when I went to pick up the car. 2) They lied and said all of the mid-sized cars were sold out as well! 3) They lied again and told me that they couldn't rent a car to a local renter?? they told me I had to have a return flight ticket? 4) Why wouldn't they disclose this information before accepting my rental? Basically stranded at the airport and had to take a taxi to my office! I don't understand how priceline, kayak or any other booking sights mislead customers to this disgraceful company (Advantage)!!

Arvosteltu maalisk. 2018

arvostelut:
2,0

Ran out of cars

Plussat: Nothing

Miinukset: They ran out of cars and had SUVs and minivans available but for a significant upcharge. So had to rent elsewhere

Arvosteltu maalisk. 2018

arvostelut:
3,6

Miinukset: When I made reservation on KAYAK, the price differential between an economy car and a Toyota RAV4 SUV was about $10 so I reserved the RAV4 because I'm looking at this vehicle to potentially purchase and thought this would be a good way to experience driving it. Was told at pickup no 2017 RAV4 was available and I would have to pay $50 more for a 2018 RAV4 rental. I objected and they gave me a KIA Sportage. I was also told the auto insurance coverage I purchased through the KAYAK site would not provide the coverage and my own personal insurance would have to cover damage/loss (not true). They said that next time I should rent directly through Advantage Rental and not KAYAK. Upset, I took the keys to the KIA Sportage and was checking the vehicle for damage prior to the rental when another Advantage worker said he would give me the 2017 RAV4 I thought I had reserved. He did so, although if a 2017 RAV4 was available, why didn't I get this in the first place instead of the shoddy "up-sell?" When I returned the vehicle, the Advantage attendant said they would email me the final receipt which has not occurred. Therefore, I am unhappy with KAYAK and unhappy with Advantage. Please get me my receipt by email as promised. After 30+ years of business travel, renting vehicles throughout the U.S., this was the worst experience I've had with a reservation site (KAYAK) and a vehicle rental company (Advantage).

Arvosteltu tammik. 2018

arvostelut:
2,4

Do NOT rent from Advantage at SNA

Plussat: Low price (but wish I'd spent $5 more to rent from competitor)

Miinukset: Car reeked of cigarette smoke. Discourteous desk staff. Very long wait at pickup. Tank not full at pickup; tried to charge me for full tank on return. Wobbly steering (alignment / flat tires?) - felt unsafe on freeway. Loud rattle in dashboard.

Arvosteltu tammik. 2018

arvostelut:
2,0

Plussat: Need my money back

Miinukset: Need my money back

Arvosteltu jouluk. 2017

arvostelut:
6,4

Plussat: Aggressive upsell

Arvosteltu marrask. 2017

arvostelut:

Rankattu nro 10

Fox

6,7 Hyvä (164 arvostelua)

1 sijainti kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

╳

Fox arvostelua

Autonvuokrauksen sijainnit

Fox

Liikkeet kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

325 E Baker Street

+1 714 874 5322

maanantaina	05:00 - 23:30
tiistaina	05:00 - 23:30
keskiviikkona	05:00 - 23:30
torstaina	05:00 - 23:30
perjantaina	05:00 - 23:30
lauantaina	05:00 - 23:30
sunnuntaina	05:00 - 23:30

Kaikki Fox arvostelut

Fox arvostelut: Santa Ana J. Wayne/Orange Cnty lentokenttä

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

2,4

Miinukset: this company has very poor service. when we got there they gave our car away..Even when we reserved our car. all companies do not do this They are pretty sclebby and slobby. A poor run business. We immediately had to go to thrifty and thffey took care of is right away Thrifty was very reliable and friendly. Do not use this company

Arvosteltu marrask. 2019

arvostelut:
8,4

Miinukset: Their telephone customer service was miserable. Avoid it at all costs. The rental staff more than made up for the hard feelings that the phone service had brought about.

Arvosteltu marrask. 2019

arvostelut:
2,8

Miinukset: Car was too old, very dirty and feel waste of money spent

Arvosteltu marrask. 2019

arvostelut:
3,2

Plussat: Nothing specific to like

Miinukset: The service at the pick up location could have been much better. There were just 3 customers including me and they took 30 mins to get to me. Really slow

Arvosteltu marrask. 2019

arvostelut:
6,8

Plussat: Super easy drop off

Miinukset: Car smelled of smoke. Took a while for the service rep to check out the car at the outset.

Arvosteltu marrask. 2019

arvostelut:
9,2

Plussat: No line

Miinukset: More workers

Arvosteltu marrask. 2019

arvostelut:
10,0

Plussat: Easy to pick up, car was very clean and extremely fuel efficient. The drop off was extremely easy! I couldn’t believe it, less than 3 minutes.

Miinukset: Everything was perfect! Low price/ cost Easy pick up Quick drop off

Arvosteltu lokak. 2019

arvostelut:
2,0

Plussat: Nothing. The worst rental car company ever.

Miinukset: No hope.

Arvosteltu lokak. 2019

arvostelut:
8,8

Miinukset: We couldn’t find the shuttle pick up area and when you call the number provided it has a message and hangs up on you. Not helpful. But otherwise everything went smoothly

Arvosteltu lokak. 2019

arvostelut:
2,0

Plussat: Arrived at the offsite location office ahead of my pick-up time and waited in line for 1.5 HOURS for a prepaid reservation with a specific time!!! There were only two (2) agents and they could not have cared any less that people were waiting or moved any slower. Every person in line was talking with one another and swearing never to use Fox again. Finally got the keys and the car was not ready! The car was pulled up in front of me and the clerk washed the windows and threw me the keys. The car not washed and was filthy; it was now 2 hours after my reservation time!

Miinukset: Suggestions for other travelers - USE ANY OTHER COMPANY THAN FOX!! I WILL NEVER USE FOX AGAIN, EVER.

Arvosteltu lokak. 2019

arvostelut:
4,0

Plussat: There was very little that went well. The car was clean is about it.

Miinukset: This rental car lot is insanely unorganized and small for being near the airport. It took us an hour to get our car, and no one seemed to care at all. My two kids were starting to lose it, and my baby had time to have two bowel movements. Which had to be changed in the parking lot because they don’t have a changing table in the bathroom. They also weren’t very busy for it to be that slow! Once we were at the counter the attendant left for a long period of time and came back to say they didn’t have our car and were going to put us in a van. Which was fine. Then they marked the gas as full even though there was barely 1/4 tank. This was then challenged at the return, even though we barely drove and there was still a half a tank. Everything about dealing with this place was a hassle.

Arvosteltu lokak. 2019

arvostelut:
4,4

Plussat: I like nothing. First also last time

Arvosteltu lokak. 2019

arvostelut:

9,2

Plussat: No line

Miinukset: More workers

Arvosteltu marrask. 2019

arvostelut:
10,0

Plussat: Easy to pick up, car was very clean and extremely fuel efficient. The drop off was extremely easy! I couldn’t believe it, less than 3 minutes.

Miinukset: Everything was perfect! Low price/ cost Easy pick up Quick drop off

Arvosteltu lokak. 2019

arvostelut:
8,8

Miinukset: We couldn’t find the shuttle pick up area and when you call the number provided it has a message and hangs up on you. Not helpful. But otherwise everything went smoothly

Arvosteltu lokak. 2019

arvostelut:

8,4

Miinukset: Their telephone customer service was miserable. Avoid it at all costs. The rental staff more than made up for the hard feelings that the phone service had brought about.

Arvosteltu marrask. 2019

arvostelut:
6,8

Plussat: Super easy drop off

Miinukset: Car smelled of smoke. Took a while for the service rep to check out the car at the outset.

Arvosteltu marrask. 2019

arvostelut:

2,4

Miinukset: this company has very poor service. when we got there they gave our car away..Even when we reserved our car. all companies do not do this They are pretty sclebby and slobby. A poor run business. We immediately had to go to thrifty and thffey took care of is right away Thrifty was very reliable and friendly. Do not use this company

Arvosteltu marrask. 2019

arvostelut:
2,8

Miinukset: Car was too old, very dirty and feel waste of money spent

Arvosteltu marrask. 2019

arvostelut:
3,2

Plussat: Nothing specific to like

Miinukset: The service at the pick up location could have been much better. There were just 3 customers including me and they took 30 mins to get to me. Really slow

Arvosteltu marrask. 2019

arvostelut:
2,0

Plussat: Nothing. The worst rental car company ever.

Miinukset: No hope.

Arvosteltu lokak. 2019

arvostelut:
2,0

Plussat: Arrived at the offsite location office ahead of my pick-up time and waited in line for 1.5 HOURS for a prepaid reservation with a specific time!!! There were only two (2) agents and they could not have cared any less that people were waiting or moved any slower. Every person in line was talking with one another and swearing never to use Fox again. Finally got the keys and the car was not ready! The car was pulled up in front of me and the clerk washed the windows and threw me the keys. The car not washed and was filthy; it was now 2 hours after my reservation time!

Miinukset: Suggestions for other travelers - USE ANY OTHER COMPANY THAN FOX!! I WILL NEVER USE FOX AGAIN, EVER.

Arvosteltu lokak. 2019

arvostelut:
4,0

Plussat: There was very little that went well. The car was clean is about it.

Miinukset: This rental car lot is insanely unorganized and small for being near the airport. It took us an hour to get our car, and no one seemed to care at all. My two kids were starting to lose it, and my baby had time to have two bowel movements. Which had to be changed in the parking lot because they don’t have a changing table in the bathroom. They also weren’t very busy for it to be that slow! Once we were at the counter the attendant left for a long period of time and came back to say they didn’t have our car and were going to put us in a van. Which was fine. Then they marked the gas as full even though there was barely 1/4 tank. This was then challenged at the return, even though we barely drove and there was still a half a tank. Everything about dealing with this place was a hassle.

Arvosteltu lokak. 2019

arvostelut:
4,4

Plussat: I like nothing. First also last time

Arvosteltu lokak. 2019

arvostelut:

Rankattu nro 11

Payless

6,6 Hyvä (15 arvostelua)

1 sijainti kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

╳

Payless arvostelua

Autonvuokrauksen sijainnit

Payless

Liikkeet kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

325 East Baker Street

+1 310 645 2100

maanantaina	05:00 - 22:30
tiistaina	05:00 - 22:30
keskiviikkona	05:00 - 22:30
torstaina	05:00 - 22:30
perjantaina	05:00 - 22:30
lauantaina	05:00 - 22:30
sunnuntaina	05:00 - 22:30

Kaikki Payless arvostelut

Payless arvostelut: Santa Ana J. Wayne/Orange Cnty lentokenttä

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

2,0

Miinukset: Never got the car. In fact, was swindled and lied to when picking up the vehicle, was told they had no more cars to rent out because they were tired and didn't want to help anymore people since they were closing. Instead they lied to us and then put us on a shuttle to go find a car at Avis in the airport and said they would refund the difference. Well now I am disputing the charge because they lied to me and said they don't honor reimbursing the difference because they are not affiliated with Avis when the representative at Payless said they were. STOP offering deals to pick up rentals from Payless in Costa Mesa.

Arvosteltu toukok. 2017

arvostelut:
7,6

INEXPENSIVE RENTAL!

Plussat: It was cheap, easy to rent, no line, not busy. Away from the airport

Miinukset: The Kia I had rented smelled like smoke and the car had multiple stains on the interior on all seats.

Arvosteltu huhtik. 2017

arvostelut:
10,0

Plussat: Angel, our rep was really helpful

Miinukset: slow service recommend later in the day when not busy

Arvosteltu huhtik. 2017

arvostelut:
6,0

Condition of vehicles below standard

Plussat: Excellent price

Miinukset: First vehicle offered had severely damaged bumper and dented passenger door (through paint to bare metal) which I refused. Took 2nd vehicle, which I then discovered after leaving on trip to AZ had two tires with slow leaks that I had to inflate daily; left front & right rear.

Arvosteltu huhtik. 2017

arvostelut:
2,0

Surprised

Miinukset: Got to the counter and was told a debit card was no good. Payless agent made a call and a third party offered me a rate twice as much as the contract price and a $200 deposit whe I refused they offered another $20 discount. I was insulted and walked away.

Arvosteltu huhtik. 2017

arvostelut:
8,0

Good value

Plussat: Good price

Miinukset: Not the most polished experience, car was a bit dirty but acceptable.

Arvosteltu maalisk. 2017

arvostelut:
3,6

Beater car rentals -- change their name!

Plussat: Not much. Slow slow check in. Marginal customer service. Best part? I turned car on early and they gave me money back (2days) That was unexpected but appreciated.

Arvosteltu tammik. 2017

arvostelut:
6,0

You get what you pay for

Plussat: Price was far less than the majors

Miinukset: Didn't have the car I reserved, so had to switch to a black mini van. Gave me paperwork though for a red economy car, so had to go back and get correct papers. Upon returning can, printer was not working so it took 10 minutes to get a receipt.

Arvosteltu marrask. 2016

arvostelut:
8,0

Nice experience

Plussat: Good rental rates

Miinukset: It was hard to find phone to call for shuttle pickup

Arvosteltu syysk. 2016

arvostelut:
6,0

Payless

Plussat: Cheap price and friendly shuttle drivers.

Miinukset: Car was sort of a beater - lots of scratches, loose trim on the outside, transmission was not smooth.

Arvosteltu jouluk. 2015

arvostelut:
4,0

Not ready for reservation.

Miinukset: We reserved s convertible. There were none available when we arrived. We had to come back to switch out.

Arvosteltu marrask. 2015

arvostelut:

10,0

Plussat: Angel, our rep was really helpful

Miinukset: slow service recommend later in the day when not busy

Arvosteltu huhtik. 2017

arvostelut:

7,6

INEXPENSIVE RENTAL!

Plussat: It was cheap, easy to rent, no line, not busy. Away from the airport

Miinukset: The Kia I had rented smelled like smoke and the car had multiple stains on the interior on all seats.

Arvosteltu huhtik. 2017

arvostelut:
8,0

Good value

Plussat: Good price

Miinukset: Not the most polished experience, car was a bit dirty but acceptable.

Arvosteltu maalisk. 2017

arvostelut:
8,0

Nice experience

Plussat: Good rental rates

Miinukset: It was hard to find phone to call for shuttle pickup

Arvosteltu syysk. 2016

arvostelut:

2,0

Miinukset: Never got the car. In fact, was swindled and lied to when picking up the vehicle, was told they had no more cars to rent out because they were tired and didn't want to help anymore people since they were closing. Instead they lied to us and then put us on a shuttle to go find a car at Avis in the airport and said they would refund the difference. Well now I am disputing the charge because they lied to me and said they don't honor reimbursing the difference because they are not affiliated with Avis when the representative at Payless said they were. STOP offering deals to pick up rentals from Payless in Costa Mesa.

Arvosteltu toukok. 2017

arvostelut:
6,0

Condition of vehicles below standard

Plussat: Excellent price

Miinukset: First vehicle offered had severely damaged bumper and dented passenger door (through paint to bare metal) which I refused. Took 2nd vehicle, which I then discovered after leaving on trip to AZ had two tires with slow leaks that I had to inflate daily; left front & right rear.

Arvosteltu huhtik. 2017

arvostelut:
2,0

Surprised

Miinukset: Got to the counter and was told a debit card was no good. Payless agent made a call and a third party offered me a rate twice as much as the contract price and a $200 deposit whe I refused they offered another $20 discount. I was insulted and walked away.

Arvosteltu huhtik. 2017

arvostelut:
3,6

Beater car rentals -- change their name!

Plussat: Not much. Slow slow check in. Marginal customer service. Best part? I turned car on early and they gave me money back (2days) That was unexpected but appreciated.

Arvosteltu tammik. 2017

arvostelut:
6,0

You get what you pay for

Plussat: Price was far less than the majors

Miinukset: Didn't have the car I reserved, so had to switch to a black mini van. Gave me paperwork though for a red economy car, so had to go back and get correct papers. Upon returning can, printer was not working so it took 10 minutes to get a receipt.

Arvosteltu marrask. 2016

arvostelut:
6,0

Payless

Plussat: Cheap price and friendly shuttle drivers.

Miinukset: Car was sort of a beater - lots of scratches, loose trim on the outside, transmission was not smooth.

Arvosteltu jouluk. 2015

arvostelut:
4,0

Not ready for reservation.

Miinukset: We reserved s convertible. There were none available when we arrived. We had to come back to switch out.

Arvosteltu marrask. 2015

arvostelut:

Rankattu nro 12

Economy Rent a Car

5,6 OK (22 arvostelua)

1 sijainti kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

╳

Economy Rent a Car arvostelua

Autonvuokrauksen sijainnit

Economy Rent a Car

Liikkeet kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

18800 Mac Arthur Blvd

+1 800 201 8088

Kaikki Economy Rent a Car arvostelut

Economy Rent a Car arvostelut: Santa Ana J. Wayne/Orange Cnty lentokenttä

Uusimmat arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

4,0

Miinukset: Misleading information about the unlimited milage. There was hidden fees for that

Arvosteltu huhtik. 2019

arvostelut:
2,0

Plussat: Nothing good to report

Miinukset: Customer service was almost the bright spot, but the gentleman who picked me up was griping about how his coworker was late, which I totally understand, but it's not really my business. When she arrived, he reprimanded her within earshot of me, which was a bit uncomfortable. I am out of space

Arvosteltu helmik. 2019

arvostelut:
2,0

They charge me $68 for mileage but when I booked it says unlimited mil

Miinukset: When I booked on the carrental.com it said unlimited mileage but when I received my final bill they changed me $68 for extra miles.

Arvosteltu tammik. 2019

arvostelut:
4,0

Plussat: That's a good question!

Miinukset: Poor customer service from start to finish; Car had numerous dings and dents; Tank was not full when received.

Arvosteltu toukok. 2018

arvostelut:
3,6

Unorganized drop-off

Miinukset: When we dropped off our car, there was a paper sign on the door saying they had 'stepped out' and to leave the keys at the front hotel lobby desk. We relied on them for a shuttle to the airport. and they were no where to be found so we had to quickly uber, pushing our flight. They then later charged us for the entire tank at $5/gallon plus a $15 fee, even after we requested to have the option where they filled it for us, so we returned it empty. Customer service was terrible on the phone, saying the 'agent didnt remember you saying you needed that option' and that was their grounds for the charge. Total scam.

Arvosteltu marrask. 2017

arvostelut:
10,0

great experiencde

Plussat: affordable

Arvosteltu lokak. 2017

arvostelut:
5,2

Plussat: Car was comfortable.

Miinukset: Hidden fees and charges.

Arvosteltu syysk. 2017

arvostelut:
10,0

Good deal good service

Plussat: Easy to get car. Service was great

Miinukset: Car was a bit scratched but ran well.

Arvosteltu heinäk. 2017

arvostelut:
2,0

Be Ready for Ups and Extras

Plussat: There wasn't anything that I liked

Miinukset: Small stuffy room in a hotel was hard to find. Staff was not customer friendly and were used to people having the same reaction I did of being a palled when they became aware of the fine print that was not advertised and was not well it was contracted for. Extra fees for this and that did not result in making this any kind of economy kind of transaction. Stay away would be my suggestion. Use a first rate, name, company.

Arvosteltu maalisk. 2017

arvostelut:
8,0

Plussat: SNA really nice car - it must have been nearly new friendly staff reasonable price

Miinukset: you have to take a shuttle off-site so it takes some time depending on your viewpoint - they are over zealous checkiing the car for every nick and scratch before and after

Arvosteltu maalisk. 2017

arvostelut:
4,4

First time...will also be my last time.

Plussat: The price, eventually, was good. It fortunately ended up being the same price in my reservation.

Miinukset: When I arrived, it was not clear where to go, or that the company was even there. No employee was in the office, but there was another customer. When the employee did arrive 10 minutes later, she took another customer who arrived with her, but supposedly was there first. She helped him, and then assisted the man ahead of me. When he declined insurance, the employee stated that he needed to provide his insurance policy number. That made me leery, and i asked if that was only because he was using a debit card. She said I would have to provide the name of my insurance company. In the 10 years I've rented cars, dozens of times, that has never happened to me. I finally was assisted, and walked to my vehicle after I had been there (at Irvine, California) for 40 minutes. On the walk-around, I noticed several scrapes and paint drips. Why? The car had been in an accident and repainted. The car drove poorly, shuddering occasionally and locking up/having trouble with traction when going from a stop. The whole reason of renting a car was to have a functional vehicle while mine was in the shop. It didn't feel very safe, and I drove it very little, putting off a trip to LA to visit family. On the return, I was told by the same enployee that it would have to wait while she drove the previous customer back to the airport. I told her I didn't have time for that, and she said she could email me my receipt. It was a bit disconcerting waiting the two hours for the email, but it was correct, fortunately.

Arvosteltu jouluk. 2016

arvostelut:

10,0

great experiencde

Plussat: affordable

Arvosteltu lokak. 2017

arvostelut:
10,0

Good deal good service

Plussat: Easy to get car. Service was great

Miinukset: Car was a bit scratched but ran well.

Arvosteltu heinäk. 2017

arvostelut:

8,0

Plussat: SNA really nice car - it must have been nearly new friendly staff reasonable price

Miinukset: you have to take a shuttle off-site so it takes some time depending on your viewpoint - they are over zealous checkiing the car for every nick and scratch before and after

Arvosteltu maalisk. 2017

arvostelut:

4,0

Miinukset: Misleading information about the unlimited milage. There was hidden fees for that

Arvosteltu huhtik. 2019

arvostelut:
2,0

Plussat: Nothing good to report

Miinukset: Customer service was almost the bright spot, but the gentleman who picked me up was griping about how his coworker was late, which I totally understand, but it's not really my business. When she arrived, he reprimanded her within earshot of me, which was a bit uncomfortable. I am out of space

Arvosteltu helmik. 2019

arvostelut:
2,0

They charge me $68 for mileage but when I booked it says unlimited mil

Miinukset: When I booked on the carrental.com it said unlimited mileage but when I received my final bill they changed me $68 for extra miles.

Arvosteltu tammik. 2019

arvostelut:
4,0

Plussat: That's a good question!

Miinukset: Poor customer service from start to finish; Car had numerous dings and dents; Tank was not full when received.

Arvosteltu toukok. 2018

arvostelut:
3,6

Unorganized drop-off

Miinukset: When we dropped off our car, there was a paper sign on the door saying they had 'stepped out' and to leave the keys at the front hotel lobby desk. We relied on them for a shuttle to the airport. and they were no where to be found so we had to quickly uber, pushing our flight. They then later charged us for the entire tank at $5/gallon plus a $15 fee, even after we requested to have the option where they filled it for us, so we returned it empty. Customer service was terrible on the phone, saying the 'agent didnt remember you saying you needed that option' and that was their grounds for the charge. Total scam.

Arvosteltu marrask. 2017

arvostelut:
5,2

Plussat: Car was comfortable.

Miinukset: Hidden fees and charges.

Arvosteltu syysk. 2017

arvostelut:
2,0

Be Ready for Ups and Extras

Plussat: There wasn't anything that I liked

Miinukset: Small stuffy room in a hotel was hard to find. Staff was not customer friendly and were used to people having the same reaction I did of being a palled when they became aware of the fine print that was not advertised and was not well it was contracted for. Extra fees for this and that did not result in making this any kind of economy kind of transaction. Stay away would be my suggestion. Use a first rate, name, company.

Arvosteltu maalisk. 2017

arvostelut:
4,4

First time...will also be my last time.

Plussat: The price, eventually, was good. It fortunately ended up being the same price in my reservation.

Miinukset: When I arrived, it was not clear where to go, or that the company was even there. No employee was in the office, but there was another customer. When the employee did arrive 10 minutes later, she took another customer who arrived with her, but supposedly was there first. She helped him, and then assisted the man ahead of me. When he declined insurance, the employee stated that he needed to provide his insurance policy number. That made me leery, and i asked if that was only because he was using a debit card. She said I would have to provide the name of my insurance company. In the 10 years I've rented cars, dozens of times, that has never happened to me. I finally was assisted, and walked to my vehicle after I had been there (at Irvine, California) for 40 minutes. On the walk-around, I noticed several scrapes and paint drips. Why? The car had been in an accident and repainted. The car drove poorly, shuddering occasionally and locking up/having trouble with traction when going from a stop. The whole reason of renting a car was to have a functional vehicle while mine was in the shop. It didn't feel very safe, and I drove it very little, putting off a trip to LA to visit family. On the return, I was told by the same enployee that it would have to wait while she drove the previous customer back to the airport. I told her I didn't have time for that, and she said she could email me my receipt. It was a bit disconcerting waiting the two hours for the email, but it was correct, fortunately.

Arvosteltu jouluk. 2016

arvostelut:

Sunnycars

2 sijaintia kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

╳

Autonvuokrauksen sijainnit

Sunnycars

Liikkeet kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

18601 Airport Way

19051 Airport Way North

United Auto Rental

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United Auto Rental

Liikkeet kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

18601 Airport W. North

+1 949 222 0222

3931 Birch Street

+1 949 222 0222

ADDCAR RENTAL

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ADDCAR RENTAL

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3931 Birch Street Newport Beach

Advance Car And Truck Rental

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Advance Car And Truck Rental

Liikkeet kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

18601 Airport Way, Thomas F. Riley Terminal, Santa Ana, California

+1 949 752 7832

Airport Van

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Airport Van

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2073 Harbor Blvd

+1 949 485 4747

Allied

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Allied

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18800 MacArthur Blvd

+1 800 201 8088

American Eagle

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American Eagle

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Lobby Of Travelodge Hotel

(714) 432-1313

Avr

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Avr

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Santa Ana Airport

Easirent

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Easirent

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John Wayne Airport-Orange County

maanantaina	00:01 - 23:59
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keskiviikkona	00:01 - 23:59
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Europcar

1 sijainti kentällä Santa Ana J. Wayne/Orange Cnty lentokenttä

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Europcar

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Go To Advantage Counter Situated In

+1 949 752 7832

keddy by Europcar

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keddy by Europcar

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Go To Advantage Counter Situated In- Baggage Claim Area Apt Way

Los Angeles Van Rentals

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Los Angeles Van Rentals

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20042 SW. Cypress St.

+1 714 549 2618

MAGGIORE

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MAGGIORE

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John Wayne airport

+1 310 645 2100

Midway

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Midway

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Santa Ana Airport

NU Car

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