Arvostelut
Yleinen arvosteluluokitus
8,8 Erinomainen
Perustuu 11 arvosteluun
Kokonaisarvosana
8,9
Puhtaus
9,3
Mukavuus
9,3
Nouto/palautus
8,2
Hinta-laatusuhde
8,4
Siirry pääsisältöön
Vuokra-autohakemisto- ja arvostelut kohteessa White Plains
Alamo
Alamo arvostelua
Autonvuokrauksen sijainnit
╳
Alamo
Sijainnit kohteessa White Plains
240 Airport Rd Ste 103
+1 844 370 9814
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
8,8
Plussat: The counter person was excellent. She had a great attitude and was very helpful. I booked in advance and it was a very easy and quick process to get the car.
arvostelut:
-
10,0
The best rental experience
Plussat: The person at the desk was extremely helpful and kind. Then, when I went outside to get the car, someone had pulled it out of its spot and was waiting for me. They also offered to help with my bags, phone pairing, and navigation.
Miinukset: They didn't adjust my drop-off time when I picked up the car later than planned.
arvostelut:
-
10,0
Plussat: Upgraded to a Camry In and out service, no line no wait price was less than half of competitors.
arvostelut:
-
10,0
Quick and easy
Plussat: The entire process was quick and easy...the staff inside the airport and in the lot were friendly and courteous. The car was zippy and cute. Wouldn't hesitate to rent from there again.
arvostelut:
-
10,0
Great Customer Care!
Plussat: I was respected, and valued by the Alamo reps.
Miinukset: Nothing I can think of at this time.
arvostelut:
-
6,4
Quoted price extremely innaccurate
Miinukset: Price ended up twice what I was quoted
arvostelut:
-
10,0
Plussat: Everyone and everything was perfect!!
arvostelut:
-
10,0
Friendly Rental Agent!
Plussat: Our rental agent at the White Plains Airport was very friendly and helpful. She upgraded our car just to be nice which was great! Returning the car was easy and the agents were fun and had a good sense of humor which always puts a smile on your face. Great deal for the money!
arvostelut:
-
8,8
Plussat: The counter person was excellent. She had a great attitude and was very helpful. I booked in advance and it was a very easy and quick process to get the car.
arvostelut:
-
10,0
The best rental experience
Plussat: The person at the desk was extremely helpful and kind. Then, when I went outside to get the car, someone had pulled it out of its spot and was waiting for me. They also offered to help with my bags, phone pairing, and navigation.
Miinukset: They didn't adjust my drop-off time when I picked up the car later than planned.
arvostelut:
-
10,0
Plussat: Upgraded to a Camry In and out service, no line no wait price was less than half of competitors.
arvostelut:
-
10,0
Quick and easy
Plussat: The entire process was quick and easy...the staff inside the airport and in the lot were friendly and courteous. The car was zippy and cute. Wouldn't hesitate to rent from there again.
arvostelut:
-
10,0
Great Customer Care!
Plussat: I was respected, and valued by the Alamo reps.
Miinukset: Nothing I can think of at this time.
arvostelut:
-
10,0
Plussat: Everyone and everything was perfect!!
arvostelut:
-
10,0
Friendly Rental Agent!
Plussat: Our rental agent at the White Plains Airport was very friendly and helpful. She upgraded our car just to be nice which was great! Returning the car was easy and the agents were fun and had a good sense of humor which always puts a smile on your face. Great deal for the money!
arvostelut:
Avis
Avis arvostelua
Autonvuokrauksen sijainnit
╳
Avis
Sijainnit kohteessa White Plains
116 Westchester Avenue
+1 914 948 0277
240 Airport Road, Suite 105
+1 914 997 2300
Arvostelut
Yleinen arvosteluluokitus
8,8 Erinomainen
Perustuu 9 arvosteluun
Kokonaisarvosana
8,7
Puhtaus
9,1
Mukavuus
9,3
Nouto/palautus
7,8
Hinta-laatusuhde
9,1
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
10,0
Plussat: Easy convenient and pick up tight outside terminal doors in parking lot
arvostelut:
-
8,4
Interesting
Plussat: White plains airport is an interesting one. The rental lot is quite far from the check in counter. After the first car reserved was a large SUV and I requested a small sedan, I had to walk back and forth between the lot and counter a few more times than wanted. The agent at the counter more than compensated my trouble and upgraded my car to a Mustang, and kept the same rate! Made it all worth it!
arvostelut:
-
10,0
Fast and convenient!
Plussat: Easy check in. I was at the counter less than five minutes and in a car!
Miinukset: Nothing.
arvostelut:
-
6,4
Disorganized!
Plussat: Got to counter at 11:15 for 12 noon rental, 45 minutes early for pickup. Yet as I was signing for car,?i realized my rate had gone up. She told me it was because she was charging me an extra hour for pickup. She didn't mention that I was early, nor ask if I wanted to drop off at same time or if I'd be returning at 11:15 on Sunday. Just tacked on extra. when I asked about it, she and the other agent at the counter both had a huge attitude attack and became incredibly snippy. They were very slow and disorganized and seemed confused about where my car was. I finally got out to parking lot and was pulling out, when the parking lot agent ran after me waving frantically. I stopped and he said "They want you to come back into counter". I told him I was late and asked what the problem was. He said "Theh gave you the wrong car and they need you to bring the keys back to them." The parking lot guy apologized...I told him they needed to get their butts up (sorry), and bring the keys out to ME quickly so that I might be on my way! 10 minutes later, the counter agent strolled out and gave my car to another customer and then made me unload and carry my own bags to another car (essentially the SAME car/diff color)! Seriously rude. Not sure I ever want to rent from you guys at HPN again!
Miinukset: Disorganization and ATTITUDE Next to zero customer service.
arvostelut:
Budget
Budget arvostelua
Autonvuokrauksen sijainnit
╳
Budget
Sijainnit kohteessa White Plains
116 Westchester Avenue
+1 914 682 5129
240 Airport Rd, Departure Bldg
+1 914 681 0664
Arvostelut
Yleinen arvosteluluokitus
8,5 Erinomainen
Perustuu 24 arvosteluun
Kokonaisarvosana
8,4
Puhtaus
8,3
Mukavuus
8,5
Nouto/palautus
8,8
Hinta-laatusuhde
8,3
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
4,8
Miinukset: Car had almost 40,000 miles. Interior and exterior of vehicle was dirty. "Change oil light" warning would come on every time car was started and would stay on. Vehicle rode rough and was noisy.
arvostelut:
-
10,0
Plussat: Accessibility to late hour return. The car was great-enjoyable experience from Budget at the last moment.
arvostelut:
-
10,0
White Plains
Plussat: Vehicle and customer service was excellent
Miinukset: N/A
arvostelut:
-
10,0
Plussat: Unfortunately, I don't know his name, the man at the counter for Budget at Westchester County Airport is excellent. He's friendly, knowledgeable, and accommodating! Sometimes he's at the Avis counter also! Great employee, don't lose him!
arvostelut:
-
8,0
Plussat: Easy to pick up and drop off. It was all fine.
Miinukset: It was all fine.
arvostelut:
-
10,0
Reliable
Plussat: The car was clean and the customer service was great. No issues when driving.
arvostelut:
-
4,0
Plussat: The car itself, a Kia Optima, was fine, clean, comfortable.
Miinukset: It took too long at the counter. When I got to the parking lot to claim the car from the assigned space, a different car was there, so I had to wait another 15 minutes for my car; they wouldn't give me the Camaro sports car sitting in my space.
arvostelut:
-
2,0
car not available
Miinukset: When we got to the terminal they told us they only had a 12 passenger van, not the economy size car we reserved. So we ended up ubering around all weekend.
arvostelut:
-
10,0
Plussat: Dropping off the car at Westchester Airport was also quick & easy.
arvostelut:
-
10,0
Fast service great value for your money
Plussat: Gr8 value for your money
Miinukset: Everything was good
arvostelut:
-
4,8
Car not well kept or clean.
Plussat: Westchester Airport is an easy pick-up and drop-off location.
Miinukset: Car had an interior odor, wiper blades were not adequate, interior windows not well cleaned and streaked, upholstery stained. Damage to outside of the car had not been noted.
arvostelut:
-
10,0
Plussat: Customer service at the Westchester Ave. Budget in White Plains, NY was fantastic.
arvostelut:
-
10,0
Plussat: Accessibility to late hour return. The car was great-enjoyable experience from Budget at the last moment.
arvostelut:
-
10,0
White Plains
Plussat: Vehicle and customer service was excellent
Miinukset: N/A
arvostelut:
-
10,0
Plussat: Unfortunately, I don't know his name, the man at the counter for Budget at Westchester County Airport is excellent. He's friendly, knowledgeable, and accommodating! Sometimes he's at the Avis counter also! Great employee, don't lose him!
arvostelut:
-
10,0
Reliable
Plussat: The car was clean and the customer service was great. No issues when driving.
arvostelut:
-
10,0
Plussat: Dropping off the car at Westchester Airport was also quick & easy.
arvostelut:
-
10,0
Fast service great value for your money
Plussat: Gr8 value for your money
Miinukset: Everything was good
arvostelut:
-
10,0
Plussat: Customer service at the Westchester Ave. Budget in White Plains, NY was fantastic.
arvostelut:
-
4,8
Miinukset: Car had almost 40,000 miles. Interior and exterior of vehicle was dirty. "Change oil light" warning would come on every time car was started and would stay on. Vehicle rode rough and was noisy.
arvostelut:
-
4,0
Plussat: The car itself, a Kia Optima, was fine, clean, comfortable.
Miinukset: It took too long at the counter. When I got to the parking lot to claim the car from the assigned space, a different car was there, so I had to wait another 15 minutes for my car; they wouldn't give me the Camaro sports car sitting in my space.
arvostelut:
-
2,0
car not available
Miinukset: When we got to the terminal they told us they only had a 12 passenger van, not the economy size car we reserved. So we ended up ubering around all weekend.
arvostelut:
-
4,8
Car not well kept or clean.
Plussat: Westchester Airport is an easy pick-up and drop-off location.
Miinukset: Car had an interior odor, wiper blades were not adequate, interior windows not well cleaned and streaked, upholstery stained. Damage to outside of the car had not been noted.
arvostelut:
Autonvuokrauksen sijainnit
╳
Dollar
Sijainnit kohteessa White Plains
240 Airport Road
+1 866 434 2226
Enterprise
Enterprise arvostelua
Autonvuokrauksen sijainnit
╳
Enterprise
Sijainnit kohteessa White Plains
15 Tarrytown Road
+1 914 948 6868
240 Airport Rd
+1 914 946 9696
44 Westchester Ave
+1 914 997 9484
Arvostelut
Yleinen arvosteluluokitus
8,8 Erinomainen
Perustuu 27 arvosteluun
Kokonaisarvosana
8,7
Puhtaus
8,7
Mukavuus
9,2
Nouto/palautus
8,7
Hinta-laatusuhde
8,7
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
2,0
Miinukset: THE FACT THAT I CHANGED AND THEN CANCELED THE RESERVATION AND YOU GUYS ARE STILL BUGGING ME FOR A RESPONSE TO THIS SURVEY!!!! IF I HAD THE NEED, I WOULD'VE USED THEM--I DID NOT, HOWEVER.
arvostelut:
-
10,0
The best car rental experience
Plussat: This was by far the best car rental experience we have ever had. They bent over backwards to accommodate us. They gave us a great deal and a free ride to the train station. Beyond expectations!
arvostelut:
-
10,0
Awesome
Plussat: I love everything about this company but most importantly I absolutely LOVE the fact that you can keep your original rate if you may need to extend your rental. Emergencies and changes of plan happen and keeping my rate at its original price really helped a lot. I think there are a lot of things that set this company apart from other rental companies, but that was by far the most brilliant idea they could have come up with and it definitely sets them apart. They're willingness to help and not take all of your money was refreshing as well. Every one was completely helpful at 15 tarrytown rd in White Plains. Thank you Enterprise!
arvostelut:
-
10,0
Excellent service!
Plussat: Mark, the manager who assisted me, was so friendly and accommodating. He was professional and made my first car rental experience as smooth and flawless as possible. Even when I found out I made a mistake and rented a car that was smaller than what was needed, he kindly upgraded us to a larger vehical at no extra cost. We were so grateful for the kindness everyone that morning showed us and for aiding us in our travels.
Miinukset: Nothing. Everything was perfect. Will be renting here in the future and would highly recommend to anyone.
arvostelut:
-
10,0
Plussat: Staff awesome
arvostelut:
-
5,6
Miinukset: garbage left under seats cost was significantly higher than quoted on website
arvostelut:
-
10,0
Enterprise is great
Plussat: The order from kayak said compact SUV, enterprise upgraded to premium. We really liked it.
Miinukset: The orde we reserved was SUV in kayak. However, enterprise showed as compact SUV. This is not great.
arvostelut:
-
10,0
Great experience
Plussat: Everything was great
Miinukset: Nothing
arvostelut:
-
10,0
Easy return (I hope)
Plussat: Enterprise not open when I returned car at 6am. But it was very easy to return key inside terminal at White Plains airport.
arvostelut:
-
5,2
Wrong facility
Plussat: Car was clean
Miinukset: Somehow had wrong facility, not airport even though I used the airport code. Had to pay almost triple for a minivan that had HORRIBLE gas mileage by 1/3 compared to my expected rental.
arvostelut:
-
8,8
Pickup was the only problem
Miinukset: Car was not available at the reserved location; had to take a taxi to go to another branch to get my car there. No advance notice to me, although the problem was apparently known to the staff. All the rest was ok, though; once I sat in the car, it was a good experience.
arvostelut:
-
10,0
Great, speedy service!
Plussat: Was a quick in and out at pick up and drop off--very friendly too.
arvostelut:
-
10,0
The best car rental experience
Plussat: This was by far the best car rental experience we have ever had. They bent over backwards to accommodate us. They gave us a great deal and a free ride to the train station. Beyond expectations!
arvostelut:
-
10,0
Awesome
Plussat: I love everything about this company but most importantly I absolutely LOVE the fact that you can keep your original rate if you may need to extend your rental. Emergencies and changes of plan happen and keeping my rate at its original price really helped a lot. I think there are a lot of things that set this company apart from other rental companies, but that was by far the most brilliant idea they could have come up with and it definitely sets them apart. They're willingness to help and not take all of your money was refreshing as well. Every one was completely helpful at 15 tarrytown rd in White Plains. Thank you Enterprise!
arvostelut:
-
10,0
Excellent service!
Plussat: Mark, the manager who assisted me, was so friendly and accommodating. He was professional and made my first car rental experience as smooth and flawless as possible. Even when I found out I made a mistake and rented a car that was smaller than what was needed, he kindly upgraded us to a larger vehical at no extra cost. We were so grateful for the kindness everyone that morning showed us and for aiding us in our travels.
Miinukset: Nothing. Everything was perfect. Will be renting here in the future and would highly recommend to anyone.
arvostelut:
-
10,0
Plussat: Staff awesome
arvostelut:
-
10,0
Enterprise is great
Plussat: The order from kayak said compact SUV, enterprise upgraded to premium. We really liked it.
Miinukset: The orde we reserved was SUV in kayak. However, enterprise showed as compact SUV. This is not great.
arvostelut:
-
10,0
Great experience
Plussat: Everything was great
Miinukset: Nothing
arvostelut:
-
10,0
Easy return (I hope)
Plussat: Enterprise not open when I returned car at 6am. But it was very easy to return key inside terminal at White Plains airport.
arvostelut:
-
8,8
Pickup was the only problem
Miinukset: Car was not available at the reserved location; had to take a taxi to go to another branch to get my car there. No advance notice to me, although the problem was apparently known to the staff. All the rest was ok, though; once I sat in the car, it was a good experience.
arvostelut:
-
10,0
Great, speedy service!
Plussat: Was a quick in and out at pick up and drop off--very friendly too.
arvostelut:
-
2,0
Miinukset: THE FACT THAT I CHANGED AND THEN CANCELED THE RESERVATION AND YOU GUYS ARE STILL BUGGING ME FOR A RESPONSE TO THIS SURVEY!!!! IF I HAD THE NEED, I WOULD'VE USED THEM--I DID NOT, HOWEVER.
arvostelut:
-
5,6
Miinukset: garbage left under seats cost was significantly higher than quoted on website
arvostelut:
-
5,2
Wrong facility
Plussat: Car was clean
Miinukset: Somehow had wrong facility, not airport even though I used the airport code. Had to pay almost triple for a minivan that had HORRIBLE gas mileage by 1/3 compared to my expected rental.
arvostelut:
Hertz
Hertz arvostelua
Autonvuokrauksen sijainnit
╳
Hertz
Sijainnit kohteessa White Plains
240 Airport Rd St 104
+1 914 948 1016
66 Haarlem Avenue
+1 914 948 3024
Arvostelut
Yleinen arvosteluluokitus
9,1 Erinomainen
Perustuu 39 arvosteluun
Kokonaisarvosana
8,9
Puhtaus
9,3
Mukavuus
9,0
Nouto/palautus
9,1
Hinta-laatusuhde
9,0
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
2,0
DECEPTION VIA KAYAK BEWARE
Miinukset: The Hertz White Plains is not "off-airport." There is no shuttle to the off-airport location like JFK or LGA or ORD or SFO. It is downtown White Plains, NY. A very long and unpleasant cab ride. Kayak should not indicate that this car rental was associated with HPN - Westchester County Airport. When we approached the Hertz counter at the airport, they just shook their heads and said since we prepaid the car, there was nothing they could help with. Hertz at the airport showed us how to get a taxi at HPN that would take us to Haarlem Street in White Plains. Hertz at the airport clearly had seen this happen many times before and apologized for the deception.
arvostelut:
-
10,0
Fast, Speedy, Friendly Service, Great Rates
Plussat: No waiting. Fast, speedy, friendly service. Convenient location close to North White Plains train station, Great rates.
arvostelut:
-
8,8
Plussat: Good value, good service - excellent rental -INDICATED 5 STARS but did not show.....
Miinukset: Nothing
arvostelut:
-
6,0
Poor credit card security & customer service
Miinukset: The agent in North White Plains, Xavier, did a credit authorization without telling me what he was doing. He proceeded to call a phone number without my knowledge and read off my credit card information to the person over the phone. Aside from the fact that he was reading my CC info to a stranger over the phone without my prior knowledge, I was very concerned because there was a lot of people waiting in line, while Xavier read all of my CC info aloud, for all to hear. I tried to interrupt him, to stop him from revealing my CC info to everyone, and he was annoyed and snapped at me. Xavier didn't give me any instructions or info other than my contract, which he didn't even tell me was my contract. He didn't tell me how to drop off the car upon return either. He just handed me the keys and told me to find my car. Very poor customer service.
arvostelut:
-
7,6
Hertz rent a car experience
Plussat: Ease of access (right in front of a Metro North station). Very convenient.
Miinukset: I asked for the option to buy gas at particular rate upfront (instead of filling the tank myself before I return). It was not on the record according to the agent who helped me return the car. The car return entrance is not clearly marked.
arvostelut:
-
9,6
Plussat: Really great employees, helpful, professional, friendly. Close to station . Dropoff was easy.
Miinukset: Car was 1/2 hour late.
arvostelut:
-
7,6
Miinukset: $200 holding charge was not communicated verbally to us in the office. Not a nice surprise. Also the car they initially gave us didn't have working motor functions to move the seats back/forward. The cars need to be inspected. What else could have not been working? Disappointing rental with Hertz- not sure if I would use again.
arvostelut:
-
2,0
NEVER AGAIN!!
Plussat: Nothing
Miinukset: Everything
arvostelut:
-
10,0
Plussat: Car was clean. the pick up and drop-off was easy.
Miinukset: I did not find the JPS in the car save, because people can break it.
arvostelut:
-
10,0
Plussat: Great service
arvostelut:
-
10,0
Plussat: new car with only 168 miles. Handled well!
arvostelut:
-
10,0
Plussat: Pickup and drop off was fast and easy. Beauty was warm, friendly and efficient. A perfect trifecta of customer service. I will be back
arvostelut:
-
10,0
Fast, Speedy, Friendly Service, Great Rates
Plussat: No waiting. Fast, speedy, friendly service. Convenient location close to North White Plains train station, Great rates.
arvostelut:
-
8,8
Plussat: Good value, good service - excellent rental -INDICATED 5 STARS but did not show.....
Miinukset: Nothing
arvostelut:
-
9,6
Plussat: Really great employees, helpful, professional, friendly. Close to station . Dropoff was easy.
Miinukset: Car was 1/2 hour late.
arvostelut:
-
10,0
Plussat: Car was clean. the pick up and drop-off was easy.
Miinukset: I did not find the JPS in the car save, because people can break it.
arvostelut:
-
10,0
Plussat: Great service
arvostelut:
-
10,0
Plussat: new car with only 168 miles. Handled well!
arvostelut:
-
10,0
Plussat: Pickup and drop off was fast and easy. Beauty was warm, friendly and efficient. A perfect trifecta of customer service. I will be back
arvostelut:
-
7,6
Hertz rent a car experience
Plussat: Ease of access (right in front of a Metro North station). Very convenient.
Miinukset: I asked for the option to buy gas at particular rate upfront (instead of filling the tank myself before I return). It was not on the record according to the agent who helped me return the car. The car return entrance is not clearly marked.
arvostelut:
-
7,6
Miinukset: $200 holding charge was not communicated verbally to us in the office. Not a nice surprise. Also the car they initially gave us didn't have working motor functions to move the seats back/forward. The cars need to be inspected. What else could have not been working? Disappointing rental with Hertz- not sure if I would use again.
arvostelut:
-
2,0
DECEPTION VIA KAYAK BEWARE
Miinukset: The Hertz White Plains is not "off-airport." There is no shuttle to the off-airport location like JFK or LGA or ORD or SFO. It is downtown White Plains, NY. A very long and unpleasant cab ride. Kayak should not indicate that this car rental was associated with HPN - Westchester County Airport. When we approached the Hertz counter at the airport, they just shook their heads and said since we prepaid the car, there was nothing they could help with. Hertz at the airport showed us how to get a taxi at HPN that would take us to Haarlem Street in White Plains. Hertz at the airport clearly had seen this happen many times before and apologized for the deception.
arvostelut:
-
6,0
Poor credit card security & customer service
Miinukset: The agent in North White Plains, Xavier, did a credit authorization without telling me what he was doing. He proceeded to call a phone number without my knowledge and read off my credit card information to the person over the phone. Aside from the fact that he was reading my CC info to a stranger over the phone without my prior knowledge, I was very concerned because there was a lot of people waiting in line, while Xavier read all of my CC info aloud, for all to hear. I tried to interrupt him, to stop him from revealing my CC info to everyone, and he was annoyed and snapped at me. Xavier didn't give me any instructions or info other than my contract, which he didn't even tell me was my contract. He didn't tell me how to drop off the car upon return either. He just handed me the keys and told me to find my car. Very poor customer service.
arvostelut:
-
2,0
NEVER AGAIN!!
Plussat: Nothing
Miinukset: Everything
arvostelut:
Autonvuokrauksen sijainnit
╳
National
Sijainnit kohteessa White Plains
240 Airport Rd Ste 103
+1 844 370 9813
250 Main St
+1 914 328 3093
Autonvuokrauksen sijainnit
╳
Sunnycars
Sijainnit kohteessa White Plains
240 Airport Road
250 Main Street