Indianapolis hotellit Pike Township

Plussat: Breakfast was good with different offerings each day

Miinukset: Still confused about the checkout process!

Plussat: The full kitchen

Plussat: Was impressed that there was a kitchen for the price we paid.

Plussat: The room itself was perfect! I booked an additional night & didn’t want to leave. I loved how nice the staff were how clean the place was I really felt comfortable staying here.

Plussat: The staff was the most accommodating of almost any hotel I have ever stayed at. And I have stayed at alot

Plussat: The room was really great and clean!

Miinukset: The stuff at the check in told me that I can pay in the morning of the next day instead of paying when I got there, so I decided to do so, but they kept trying to take the money from my card that I have provided on booking.com and they were doing it for about 5 times during the night until they got my card into a negative balance, because they took the same payment 2 times, so I had to call the bank to get my money back

Plussat: Everything was very good to excellent.

Plussat: I enjoy it there.

Miinukset: It was empty. The price should have been lower.

Plussat: Easy access and price was fair for the room.

Miinukset: I was disappointed in the breakfast. While there were many choices for breakfast, the hot food was mostly cold to warmish.

Plussat: Been there before.

Miinukset: Under construction.

Plussat: i like to stay at suites because of the kitchenette and extra room. the facility was clean, although they were late in making up our room one day. also, its location is very good as far as restaurants and activities are available.

Miinukset: i bought a two bedroom king suite for my daughter's family of four in june and when we arrived someone else was in the suite. your management put them in a one bedroom two queen bed suite. i was not notified as to any resolution concerning price differential or an apology. your management offered two one bedroom suites but these were children traveling with a parent -- unacceptable. i am still waiting for some credit on my charge card or communication from management. i may not book with homewood again.

Plussat: Good size room wonderful pool and hot tub. Breakfast was decent.

Miinukset: Water was freezing in the morning took about 10 minutes to warm up. Air conditioning unit was not working by the thermostat like stated but it let my adjust on the wall unit.

Plussat: The breakfast options were plentiful if one arrived within the first half of the 6 -10am time frame.

Miinukset: Breakfast options were reduced if you came in the last half of the time period.

Plussat: Not much after the money fiasco!

Miinukset: My card was charged 3 times totaling over $600 for one night. When I brought this to the attention of the staff I was basically told there was nothing they could do about it. Then the front desk worker, Travis, said I paid in cash which I did not! I had to go to the lobby and show him my banking app on my phone. At my insistence he relented and called the manager, Tara. She wasn’t helpful at all! She said she would not come in to try to figure out what happened and she would not be in the next day either. I asked her why she was taking this situation so lightly. She responded she wasn’t to which I said the hotel had taken $650 out of my account with no possible resolution being offered!! She spoke to Travis again and somehow he credited $215 back into my bank account but I’m still waiting on the other $430 to reappear again. I will NEVER stay at another Hampton Inn. The customer does NOT come first there and is not valued at all. Oh and she condescendingly told me she wouldn’t lay all the hotel lingo on me because I wouldn’t understand it and that it would be over my head! Definitely not a good place to stay!

Plussat: Nice clean and comfortable rooms.

Miinukset: Location was a little hard to get used to as we came and went several times.

Plussat: The staff was very friendly & helpful! The breakfast was nice too!

Miinukset: No.

Plussat: Rooms was clean staff was great

Plussat: clean rooms, quiet halls

Miinukset: all was good

Plussat: the hotel was clean and the food service was excellent

Miinukset: when i spoke to the manager about booking another visit they quoted double what I had paid and would not consider any of my member points or AAA

Plussat: Great breakfast. Friendly, helpful staff. Convenient location, close to Butler University.

Plussat: Nice big, clean room! The pool area was nice and seemed updated. Great breakfast! Amazing value for the ptice!

Miinukset: Getting to our hotel at 8pm on Saturday evening after being downtown we didn't expect to have a hard time finding anywhere to eat, especially being right off of 69. Certainly not the hotel's fault, just something of note for the area.

Plussat: very clean hotel. beds were comfortable. great free breakfast.

Plussat: It’s a HAMPTON! Walk In Shower no shampoo to be found

Miinukset: Check i. Guy wasn’t the friendliest someone was moving furniture around at 4 am slamming doors

Plussat: Most of the staff was very helpful and accommodating.

Miinukset: Floors could have been swept or vacuumed better.

Miinukset: The staff was horrible very rude and unprofessional.

Plussat: The accommodations were nice and the facility was clean. Breakfast was generally ready as promised. If it was late it was only a few minutes after 6:30am. Other items were available, just hot foods that would sometimes be out late.

Miinukset: 10% of the staff members we met during our week were lazy or bothered when you had a question about the amenities. Especially when the amenities were not working properly.

Plussat: Fantastic room and quiet hotel. Totally happy with that. Very good breakfast and better than usually found.

Miinukset: Fitness room small and 2 of the 3 machines did not work. treadmill would not allow an incline and bike would not increase resistance. Elliptical was fine. There was no weight machine of any kind and room too small for it. No hand weights under 10 lbs.

Plussat: Very nice hotel! Loved the room layout and that it had a full kitchen

Plussat: All the staff were very friendly and helpful. The room was clean and efficient. The Furnishings were comfortable and the breakfast was good

Miinukset: The location could have been better. There wasn't a whole lot of area to walk around if you wanted to explore on foot

Plussat: The staff was friendly.

Miinukset: Our room was right next to the outside patio and people was outside drinking and being loud till 3 AM. Pool needed cleaned. Film was visible on top of water. Hot tub hardly had pressure. Breakfast was somewhat eatable.

Plussat: The room was spacious. They provide everything you need and they even have a smart tv for you to log into your Hulu and Netflix accounts.

Miinukset: THE BED!!!! I didn't get any sleep. The mattress was lumpy feeling. The pillows were too soft so your head would hit the bed. I really needed sleep due to a four-hour drive the next day. This was not the place to stay.

Miinukset: Was double charged for my room and have not been refunded yet. Staff keeps blowing me off and I do not want to make the 2 hr drive, but I will to get my money back

Plussat: It was brand new, clean, friendly staff

Miinukset: No

Plussat: Location and size of room

Miinukset: No

Plussat: The breakfast and staff was amazing. The room was in pristine condition. This would be a great spot if you were on business or staying for a lengthy stay.

Miinukset: The bed was too hard and not comfy.

Plussat: Nice, spacious rooms.

Miinukset: Family holiday outing and could not enjoy it. My Mom fell in the hotel atrium about 30 min. after our arrival and several hotel staff stood around and watched us struggle to get the floor dry and get her to her feet. Staff was NOT helpful! Trip was ruined

Plussat: -Staff was polite -rooms were nice and spacious -beds were comfortable

Miinukset: - elevators were slow - alot of kids running around ( said that was a normal weekend thing) - funny smell in the bathroom, like throw up - breakfast was OKAY

Plussat: Happy hour was hassle free.

Miinukset: Hotel website claims it has a hot tub. Which is doesn't have. Some review are over 2 years old, why does there website still say they have a hot tub.

Miinukset: Reserved a room weeks in advance with / queen beds . Was given a room with one king bed and told I was lucky to get a room.

Plussat: Beds were so comfy, room was exquisite, hotel had happy hour with complimentary cocktails and nibbles, overall 12/10 stay.

Miinukset: literally nothing. everything was great

Plussat: Love the rooms and the customer service !

Miinukset: The air

Plussat: Remove spa off brochure so you want miss lead people

Miinukset: I stayed there because the brochure said pool/spa expecting to see a Hot Tub no Hot Tub very disappointed needed to use Hot Tub for my legs and knees

Plussat: The concept is great but it could be a cleaner facility.

Miinukset: They only had 3 cribs for the entire hotel. My 7 month old didn't have a crib because they didn't have one for us. The hotel could have been a bit cleaner.

Plussat: Breakfast was good.

Miinukset: Hotel room smelled like weed.

Plussat: staff very friendly, breakfast excellent, pool temp perfect , location good

Miinukset: elevator floor was not cleaned the 2 full days we were there. pool area was a mess with dirty towel bin full and chex mix all over from Christmas afternoon till afternoon of 26th. one elevator out of svc whole time we were there until morning of check out and as soon as it opened, svc man lvs my wife and i were stuck in it for 5 + mins and she has EXTREME clastaphobia. she was a mess for several hours.

Plussat: Free cocktail reception and the breakfast in the morning was wonderful.

Miinukset: Big room nice views and great location!!

Plussat: Housekeeping staff very friendly and helpful.

Miinukset: Charging for breakfast

Plussat: AC unit very load. Bathroom shower in poor repair.

Miinukset: The mattress was horrible. It was like sleeping on a ping pong table covered in cardboard.

Plussat: This is our family's third multi- day stay at this Hilton. The staff practices superb customer service. We always feel welcome and appreciated. The breakfast is excellent, the hotel's amenities exceed our needs, and the entire facility is well maintained.

Miinukset: No dislikes whatsoever.

Plussat: Nothing

Miinukset: Request a bathroom with a tub got a shower so we moved to a room with a tub then my son went to take a bath no plug for the tub. Went to front fest to request a stopper the front desk said they’d get back to me no phone call no stopper to nothing

Plussat: Room was clean and the staff was friendly. No complaints whatsoever

Miinukset: Continental breakfast wasn't included and not a whole lot close to the hotel for decent food. Other than that it only took 20 mins to get to and from downtown Indy.

Plussat: Convenient for reasons of using for our stay

Miinukset: Short order cook for breakfast seemed to have a bad attitude both days, beds were very uncomfortable, time for upgrading.

Plussat: Location

Miinukset: Food

Plussat: All of the staff was wonderful. Very friendly.

Miinukset: The beds were very hard. And the pillows were flat.

Plussat: Plenty of space in the room did not feel closed in or claustrophobic.

Miinukset: The meeting room was very cold.

Plussat: Perfect stay, friendly staff.

Plussat: It was clean and convenient.

Miinukset: Chose this hotel with its higher price over other comparable and lower prices hotel because Clarion listed items had a spa with the indoor pool. I wanted to sit in the spa and relax while watching my daughter swim. Spa was closed. Spent $50+ more for a hotel that was no better than the $87 per night rooms elsewhere.

Plussat: Wonderful hotel clerk she made me feel very safe & welcomed!! Bed was really comfortable Felt safe & well lite parking lot, close to restaurants, gas station & even a dollar store

Plussat: Everything

Miinukset: No

Plussat: The breakfast and the beds were good!

Miinukset: Location, price, no safe for personal items and inside looks outdated with an odd smell.

Plussat: Cleanliness and breakfast

Miinukset: No

Plussat: Great all around

Miinukset: Did not have a chance to use pool

Plussat: The staff... A+

Miinukset: It would have been nice to have a refrigerator or at least a microwave in the room.

Plussat: Good breakfast roomy and clean rooms

Plussat: The front desk clerk was amazing! She works many hours in that she was only front desk employee working during my entire stay. She was always friendly and was extra helpful! Good job clarion on awesome staffing! She made our experience!

Plussat: The front desk person, Tony was very friendly. The hotel stay includes a hot breakfast.

Miinukset: The hallways smelled horrible like the carpet has never been cleaned. The trash cans outside the hotel were over filled with so much trash, it had spilled all over the ground at both entrances.

Plussat: Good breakfast, nice fitness area.

Miinukset: For the most part it was very clean. There were a few bugs by the pool. My daughter forgot her swimsuit and wore a shirt. Even though it was no posted, the staff said something to her not being allowed.

Miinukset: It was horrible. Everything was broken doors locked at 1 am and no one told us where the other door was so we could not get in hotel after being out in the city.