Manchester hotellit lähellä National Football Museum

Plussat: The cleansers were super nice people Dear Madame. Because of your totally unacceptable behaviour, to our Guests and Staff, we will no longer be accepting any further bookings from you, and indeed you are not welcome at all in this Hotel . No further correspondence from yourself, will be responded to from Edwardian Hotels. Stephen Miles FIH MI General Manager T: +44 (0) 161 835 8957 M: +44 (0) 797 3128852 E: miless@edwardian.com W: edwardian.com

Miinukset: We booked a suit got there realized it was small, stayed 2 nights and took an extra room.Day 3 we booked a two bedroom suit which really isn't it's just them bringing two rooms together.We were shown a suit with a balcony & since my artist is super claustrophobic and has a lot of luggage we agreed to that.Upon going to pay they claimed someone booked that particular room for 2 nights and we booked it right with them less than an hr ago for 3 nights.These super racist hotel people just because the person was black almost even lied they never showed us the room.We left the hotel and booked a huge 3 bedroom penthouse suit somewhere else.Mind u we had no issues we these people we just decided to leave after realizing it was more of a racist thing, I forgot to mention their services suck, they barely help with anything like umbrellas and opening doors smh we never even had a conversation with any one except the manager the day we left but go this email today claiming we were rude to their guests.

Plussat: Great service, stylish, interesting history

Plussat: Loved the location in Central Manchester. Made it very easy to get around. Opus bar was fabulous and the staff was incredibly accommodating. Room was lovely and made for a great experience.

Plussat: Nice setting and location, good breakfast and friendly staff.

Miinukset: Needs investment certain things looking old now, my first stay years ago was very impressive it seems more like a 4 star now and the little touches aren't there like before.

Plussat: Excellent location for shopping, easy to get to

Miinukset: Have had larger rooms

Plussat: The double tree is a nice hotel at first glance. I found the staff at the front desk were not the most welcoming but that wasn't the biggest problem. The room was comfortable for the most part and me and my companion were looking foward to a nice stay.

Miinukset: The shower had two choices, freeze or burn. It was nearly impossible to get the shower at a normal temperature which was a huge issue. But we were only there for 2 nights so decided it would be better to give it another try than moving rooms. On our second night which was a Saturday we were awoken at 4 am by a group of drunk girls that were screaming down the hallway. I felt like I was transported to the worst spring break all inclusive. I called the reception 3 times and in all fairness they came up every time to get those stupid girls to shut up. Then their guy friends came from the party minutes later and started retaliating to help their skanky girlfriends. They were standing outside of our door yelling obscenities. I called again and eventually the noise stopped but at that point I had one more hour before having to get on a train to the airport so my entire night was ruined. While they were definitely responsive to the times I called they should have kicked these people out. What kind of reputation do you want to have? I know that on my next visit to Manchester staying at the double tree and staying at the hatters is pretty much the same. If you want to maintain an upscale reputation then be more selective about who you let stay in you hotel or at the very least have your front staff make the rules clear when these drunken idiots tumble in through the door of your hotel.

Plussat: Close to the trains. Clean. Excellent staff.

Miinukset: Rooms are tiny. Bathroom is like a cruise ship's.

Plussat: Lots of character with the building.

Miinukset: A bit expensive. No courtesy bottled water.

Plussat: Very central, nice hotel

Miinukset: Too loud

Plussat: Excellent location, close to the attractions I was there to see, the staff were very friendly and helpful in providing directions and recommendations. The kitchen closed at 9 but I was recommended to local establishments that proved to be excellent.