Manila hotellit Malate

Plussat: The location. The non managerial staff were very courteous and helpful.

Plussat: Hotel staff were very courteous, responsive and helpful, no hidden fees all upfront, amenities are excellent and location is very convenient. Breakfast was always sumptuous and lounge has breathtaking views. Simply a welcome retreat after office hours with really beautiful views of the city. Beds were always well prepared. Hotel offered free parking for one car (not valet). Room came with free papers daily.

Plussat: Staff was very friendly. Rooms are nice and clean. My stay was very comfortable.

Plussat: Friendly, courteous and helpful staff. Rooms were clean and very comfortable. If you're lucky, you get a room with a nice view of the bay like we did. Also, nice pool area and gym. The breakfast was wonderful! Diverse international food to satisfy all cravings. The view from the dining room was great. There's even a garden area should you prefer to dine al fresco. Convenient location. Relatively close to the airport and to many tourist sites. Only a block away from Robinsons mall.

Plussat: Awesome customer service!

Plussat: I liked the pool view I liked the dinning facilities and breakfast Like the lounge and casino I like the security staff was king and helpful and understanding

Plussat: Courteous staff who are always ready to attend to your needs with a big smile. Great location to reach different points in Metro Manila if you hate traffic. It's a great deal for the money. You can't beat the variety of excellent Chinese food offerings at Li Li. The Market Place Restaurant has the most extensive menu for brunch from Pilipino, Chinese, Korean, Japanese, European or continental fare.

Plussat: location-view

Plussat: place had good ambience .

Plussat: about the nicest rooms and facilities you're going to find in Manila

Plussat: Room is clean, Gym is decent., food good.

Plussat: nice hotel but very expensive .......

Plussat: Close to the airport

Plussat: The employees is the greatest strength of this hotel. People are very friendly and accommodating. I felt at home right away when I checked in. Convenient location and close proximity to Shoe Mart and Harrison Plaza. What I really appreciate was when I told the restaurant that I have a flight in 2 and a half hour, they put priority on my order and the food was prepared expeditedly. When I was on my way to the airport, the security went outside the hotel facility to flag down taxi outside the facility. I really appreciate the employees Class A service. I want to go back to this hotel again next year. I highly recommend this hotel for somebody who is looking for value for their money good service, nice and clean place to stay.

Plussat: Staff were friendly Beds were clean Showers were hot

Plussat: staff was very nice and dint a good job, good armed staff inside and outside and they are wonderful guys you can bring your kids and feel safe.pool is very nice and had only 3-5 people at a time, wonderful view Roberson malls front door is 50 yards away-star bucks at the front door! and taxi's lined up at the mall' front door-mall has everything supermarket ,movies, air-cond and great place to walk in comfort and eat , rooms are very clean staff a#1 towels for pool them will make you feel at home off street parking! AL BOHEM-

Plussat: it was great nice place to stay Roberson mall front door is 50 yards away armed hotel staff outside and you are safe starbuck 's at the front door too Mall has supermarket too-nice place to wall in air-cond in the mall-nice pool 3-5 people at a time--went there 8.30 and my girl was the only one there 3 night s in a row the place is clean and the staff is there to make you stay the best ! the rooms have full glass wall it was so nice I pulled the shale back and you has a wonderful view of the city money changer is at the mall safe-- nice cafe down stairs too!

Plussat: Nice, small rooms but wifi worked well.

Plussat: Horrible Hotel! Water all over the bathroom after taking shower. Ask for just hand towel and they will demand P100 extra for it. Restaurant food expensive, you can't touch the in house massage service and you are not allowed to hire one from outside. If you ordered food from outside the delivery person is not allowed to come to your room for delivery - If this is for the sake of security, why can't they escort the delivery person to the room.You will not be able to transact your business smoothly if you depend on the hotel WiFi. WiFi is mostly down and if it does work, it is extremely slow. Call the front desk staff for anything, all you will hear them say is "Yes Sir" it will take several calls to get anything you want done. The gym's threadmill will stop abruptly in the middle of your exercise. TWO THUMBS DOWN FOR THIS HOTEL! I will not recommend it to my enemies!!

Plussat: Horrible Hotel! Water all over the bathroom after taking shower. Ask for just hand towel and they will demand P100 extra for it. Restaurant food expensive, you can't touch the in house massage service and you are not allowed to hire one from outside. If you ordered food from outside the delivery person is not allowed to come to your room for delivery - If this is for the sake of security, why can't they escort the delivery person to the room.You will not be able to transact your business smoothly if you depend on the hotel WiFi. WiFi is mostly down and if it does work, it is extremely slow. Call the front desk staff for anything, all you will hear them say is "Yes Sir" it will take several calls to get anything you want done. The gym's threadmill will stop abruptly in the middle of your exercise. TWO THUMBS DOWN FOR THIS HOTEL! I will not recommend it to my enemies!!

Plussat: I booked a king size bed room,but when I arrived at the hotel,there was no that kind room left,the staff did not apologize just just ask if i want to change.I was so disappointed.

Plussat: I will be launching a complaint to my credit card company about this hotel

Plussat: I like the staff especially the front desk representative on night shift (Divina). She is so accomodating and very patient. I like the guards too. Very helpful.

Plussat: Cleanliness..staff is hospitable..respectful.and friendly too..

Plussat: The front desk wasnt clear about the breakfast not being included. The restaurant where the breakfast was is full of cockroach.The waiter did not i formed me prior that the breakfast was not included in the room until after the fact and was intetested more on getting tips than providing good a good service...I was in a hurry to get to the airport and advice them early on so the whole mess from the cockroach infested restaurant to no information to tip hungry waiter to taking a very long time to get the change was just over the top....I would not come back there nor would i recommend it to anyone.

Plussat: Cleanliness and well kept rooms.

Plussat: The service was great

Plussat: I liked nothing here