Manila hotellit Malate

Plussat: I liked the pool view I liked the dinning facilities and breakfast Like the lounge and casino I like the security staff was king and helpful and understanding

Miinukset: The children running the streets and dirty begging

Plussat: Everything was fine and everything was very clean. No issues with anything except for the proposed UPGRADE. I was asked to sign a form saying I agreed with the upgrade which I did. When I arrived at my room reception called and said I did not sign the upgrade form for use of Lounge on 10th floor which has an additional charge. I said I did not need the lounge and I was then told "You are banned from using the lounge". Not a problem as far as I was concerned for lounge access

Miinukset: The description of room was City Bay View King Room. There was absolutely no view of the bay and only a view from 10th floor looking over a concrete slab and the swimming pool off to the side. That was disappointing as I thought Bay view meant exactly that. "A view of the Bay!" There was a major hiccup when checking out regarding my vehicle. When I checked in I left my vehicle with valet and asked if they had car parking available, "yes but there is a valet charge, not a problem", I said. I was given a ticket by the valet stating "complementary car parking". Which had vehicle information and description on it. That was all fine. When I checked out I asked for my vehicle, gave the attendant the "complementary car parking ticket" which had license plate number and vehicle description on it and went to reception to check out and pay the charges. An attendant then came to me and asked for my "Valet Ticket". I said I gave that to reception but the attendant said no "That is not the valet ticket, we need ticket presented to you upon arrival". I never received anything other than "complementary car park" and luggage ticket given me by attendant when they removed by luggage from the vehicle to delivered to room. I was then told I need to pay for a "Lost ticket" charge which was P 300 plus the P200 Valet fee. I was then asked to present "proof of ownership of the vehicle" because I did not have the valet ticket, however I did have the complementary car park ticket, which I stated before had all information regarding vehicle. What a headache! My vehicle arrived and I left. Other than that incident by valet staff, who in my opinion where looking for "extra money" all was fine!

Plussat: The bathroom so spacious and great

Miinukset: Not really dont like but they need to improved their breakfast.

Plussat: Hotel is very old, but still well maintained. Rooms are very spacious. The shower area in the bathroom is also very spacious and very different from other hotels. Service in general is good. I had one issue at the beginning of my stay, but it was dealt with very professionally by the hotel team! Location wise, it is just a few minutes walk from Robinson's shopping mall. Also for our work we had to be in several offices that were walking distance from the hotel. For the rest not much to do there, for us it was perfect.

Miinukset: In general everything in the hotel is very highly priced. Beverages are 2.5 times the price of the same beverage in a upscale restaurant close to the hotel. I had a treatment in the spa. Besides the fact that the treatment rooms are really huge with a fully separate bathroom and separate toilet attached to it, it is in desperate need of refurbishment. Also the treatment was very basic. For a one hour treatment I paid 2.5 times the price of what you pay in a reputable massage salon walking distance from the hotel for a 2 hour treatment, so 5 times the price!

Plussat: Courteous staff who are always ready to attend to your needs with a big smile. Great location to reach different points in Metro Manila if you hate traffic. It's a great deal for the money. You can't beat the variety of excellent Chinese food offerings at Li Li. The Market Place Restaurant has the most extensive menu for brunch from Pilipino, Chinese, Korean, Japanese, European or continental fare.

Miinukset: Non that I could think off.

Plussat: Everything

Miinukset: Everything was as expected and advertised.

Plussat: location-view

Miinukset: front desk staff need more traning

Plussat: place had good ambience .

Miinukset: some of the staff were not as helpful as other similar hotels in area

Plussat: about the nicest rooms and facilities you're going to find in Manila

Miinukset: The swimming pool area was noisy due to nearby air conditioning motors. It was a significant distration

Plussat: Room is clean, Gym is decent., food good.

Miinukset: In spite of booking and being given a "non-smoking room", the room still smelled smoked in. I think it is their ventilation system. If you are a smoker, the hotel is fine. If the smell of smoke bothers you then I would not recommend it.

Plussat: location and room

Miinukset: staff - they always wanted to charge guests

Plussat: nice hotel but very expensive .......

Miinukset: to expensive and bad location....

Plussat: No, I don't like it.

Miinukset: It was a little bit old and looks a bit dirty for vacation.

Plussat: Staff at check-in and at the Market cafe not highly professional, making mistake in billing on breakfast.

Plussat: the location and casino are what makes this hotel interesting to me.

Miinukset: booking took ages to come through. Prices are exaggerated during peaks.

Plussat: spacious room, breakfast was so so

Miinukset: breakfast could have been better

Plussat: Aircon was so cold.......The TV had problems and we wonder y we had to call staff Everytime for it and for some things.we didn't enjoy watching tuloy

Miinukset: Lack of floor rags, wine was limited for clients, I wish every door where given complimentary wine

Plussat: The hotel transport from the airport to the hotel was waiting for us

Miinukset: No clock in the front desk.

Miinukset: annex room with stairs. felt dangerous especially for older people. hand soup in the toilet is useless. doesn't bubble. change your soap supplier

Plussat: Very comfy place & tidy

Miinukset: Nil

Plussat: Bargain price

Miinukset: I booked online and chose the wrong date...I immediately contacted the hotel but the wouldn't allow me to change to the correct date..I wasn't asking for anything free but I only wanted to change to the correct date and they wouldn't allow it..I was forced to lose that nights stay and pay for the correct day.

Plussat: sijainti hyvä, palveluita ympärillä,

Plussat: Location is close to Robinson and Rizal park.Travelers can take MRT to everywhere in Metro Manila.Staffs are friendly.

Miinukset: Some of the socket is useless.

Plussat: I like location

Miinukset: Value for money

Plussat: I like the color of the hotel. I like red color...

Miinukset: I don’t like the bathroom because no soap for bathing

Plussat: it's clean, staffs are friendly and location is good

Miinukset: Just need some laundry, iron service, fridge and slipper

Plussat: The room was fine. No complaints and met my needs as I was only staying for one night.

Miinukset: I was advised Malate can be a little dangerous in the evening and when I was there I had that feeling. Something to bear in mind depending on individual requirements.

Plussat: Clean, safe and very comfortable.

Miinukset: No water refills - you must buy plastic bottles

Plussat: 7/11 ja 24h Dimsung ravintola alakerrassa.

Miinukset: Wi-Fi voisi olla parempi.

Plussat: Siisti ja erittäin ystävällinen henkilökunta

Plussat: The staff were courteous and attentive. The food selections for breakfast was varied.

Miinukset: Other toiletries not provided during the 1st night of our stay like cotton buds set. No shower cap was provided too.

Plussat: Best breakfast anywhere in Asia.

Miinukset: Nothing

Plussat: Close to the airport

Miinukset: Hotel needs upgrade

Plussat: Break fast cold selection was very basic for a five star venue.

Miinukset: They require an International Chef to bring the venue to a Five Star standard,there were plenty of staff,just lacking in professionalism,training would rectify this issue.Also we had to cut our stay short by 3 nights due to an ilness of a family member.When we informed the receptionist and asked what the cancellation policy was,she could not tell us,she recommended that we contact booking .com regarding the matter.Perhaps now we have just returned to Australia you could inform us of the cancellation policy.

Plussat: This hotel is great. It is well positioned in the city. The staff is well trained, kind and helpful and always smiling. The room was spacious and clean, with a very comfortable bed. Breakfast was delicious, the quality of dishes is high. The jewel of the hotel is its impressive and elegant lobby, with great outlets and services. We liked very much as well a booth offering local dishes.

Miinukset: Nothing.

Plussat: Bed extra comfty

Miinukset: The Jim is not in good condition

Plussat: The employees is the greatest strength of this hotel. People are very friendly and accommodating. I felt at home right away when I checked in. Convenient location and close proximity to Shoe Mart and Harrison Plaza. What I really appreciate was when I told the restaurant that I have a flight in 2 and a half hour, they put priority on my order and the food was prepared expeditedly. When I was on my way to the airport, the security went outside the hotel facility to flag down taxi outside the facility. I really appreciate the employees Class A service. I want to go back to this hotel again next year. I highly recommend this hotel for somebody who is looking for value for their money good service, nice and clean place to stay.

Plussat: Friendly Staff, great Pool, great Lobby

Plussat: Location

Miinukset: The pool has no bar

Plussat: The staff working on the gates and the restaurant are kind and helpful.

Miinukset: I requested an iron and the staff said that they will check its availability and come back to me, they never called. The air-conditioning unit was really loud and their was constant noise when it was raining (drips falling on the air-conditioning body), I requested help from the front desk and they said they will send someone to solve the problem but again, I didn't receive any help.

Miinukset: The kitchenware were not complete. They don’t have a rice cooker. And the front door don’t have a double lock for added security

Plussat: Breakfast was great and the staff were very helpful. The room was spacious and clean and very comfortable. Great value for the price.

Plussat: The accommodation

Miinukset: Nil so far

Plussat: Been my go to hotel in the Philippines for 4 years now. All around its an amazing stay and place.

Miinukset: I have nothing negative to say about this place. Been there at least 10 times now.

Plussat: Since they cheat me.. there is nothing good to say.

Miinukset: the room they gave me is not the one I have selected in booking .com. the room rate is tooo high compared to other rooms on other hotel.. Hotel managment are cheating clients.

Plussat: Full facility with bedroom and kitchen.

Miinukset: Coffee table. Old unsteady.

Plussat: Location

Miinukset: The location is excellent

Plussat: the cleanliness of the hotel and the security of the client is 100%

Miinukset: the water is on & off

Plussat: Staff were friendly Beds were clean Showers were hot

Miinukset: Didn't feel safe in Manila in general and hostel didn't have much to offer in line of inside activities Breakfast was very poor

Plussat: That's a great location.

Miinukset: Nice place great location

Plussat: The bathroom is big, cable and Wi-Fi are awesome. The receptionists are very accommodating and respectful. Specially Rose. She assisted me in checking in early and assisted me in upgrading my solo room from sharing the bathroom to having my own bathroom.

Miinukset: My room was kinda untidy. There were live and dead roaches almost everywhere in the room. The trash bin in the bathroom is full. The house keeper must have forgotten to collect it after the last guest before me. There's a very strong foul smell whenever the air conditioning is off.

Plussat: It was relatively quite in the room

Miinukset: I had s single room. There were cockroaches and something lived in the drywall/ceiling. The smell in the ground floor, none of the rooms have natural ventilation, was at times sickening. There was a tray with dirty loundry parked outside the room for the whole stay. They would not refund my so I had to stay the 3 nights. Never again!!!

Plussat: All their staff was very nice and was very helpful. The bathroom is always clean. Each and every capsule bed has blinds for privacy.

Miinukset: Water interruptions. The 1k additional that is not written on their description part. (You will get it back after checking out though but it's still good to know it prior to booking especially for those with strict budget) you need to bring your own padlock for their locker which i think should be written on the description too.

Plussat: Location .. value of money .. Staffs

Miinukset: spring bed

Plussat: the rooms are clean,tidy.the staffs are friendly and courteous.

Miinukset: smell of smoke(cigarettere) eventhough it's a non smoking room.i guess because the hall way nearby the elevator is a smoking area.

Plussat: Courteous staff.

Miinukset: My window looked out onto a brick wall.

Plussat: Staff from top to bottom was so friendly. Early check in was a A+.

Miinukset: Small kine stinch of B.O. around the lobby area.

Plussat: Hotel is clean

Miinukset: No breakfast why?

Plussat: Facilities were good and house keeping generally good.... Though failed to clean carpet. Staff were very good and obliging. HOTEL close to Robinson Mall which we found to be very beneficial, overall for low price of room was very good

Miinukset: The room had musty smell. The bathroom had several faults, one wash basin had problem with the plug, and other problem was two fold, very hard to get into bath with short legs and bottom of bath very slippery(wife) slipped while showering. Having a Tv guide would have helped (most hotels have them) for cable TV. Pictures of room not true likeness on phone!

Plussat: Location

Miinukset: Beds could use new mattresses /restaurant was just ok

Plussat: Perfect place for travellers on a budget or those who are only in need of a place to sleep when you return from seeing the city at night. Staff is incredibly accommodating and helpful.