Manila hotellit lähellä U.S. Embassy

Plussat: I liked the pool view I liked the dinning facilities and breakfast Like the lounge and casino I like the security staff was king and helpful and understanding

Miinukset: The children running the streets and dirty begging

Plussat: Everything was fine and everything was very clean. No issues with anything except for the proposed UPGRADE. I was asked to sign a form saying I agreed with the upgrade which I did. When I arrived at my room reception called and said I did not sign the upgrade form for use of Lounge on 10th floor which has an additional charge. I said I did not need the lounge and I was then told "You are banned from using the lounge". Not a problem as far as I was concerned for lounge access

Miinukset: The description of room was City Bay View King Room. There was absolutely no view of the bay and only a view from 10th floor looking over a concrete slab and the swimming pool off to the side. That was disappointing as I thought Bay view meant exactly that. "A view of the Bay!" There was a major hiccup when checking out regarding my vehicle. When I checked in I left my vehicle with valet and asked if they had car parking available, "yes but there is a valet charge, not a problem", I said. I was given a ticket by the valet stating "complementary car parking". Which had vehicle information and description on it. That was all fine. When I checked out I asked for my vehicle, gave the attendant the "complementary car parking ticket" which had license plate number and vehicle description on it and went to reception to check out and pay the charges. An attendant then came to me and asked for my "Valet Ticket". I said I gave that to reception but the attendant said no "That is not the valet ticket, we need ticket presented to you upon arrival". I never received anything other than "complementary car park" and luggage ticket given me by attendant when they removed by luggage from the vehicle to delivered to room. I was then told I need to pay for a "Lost ticket" charge which was P 300 plus the P200 Valet fee. I was then asked to present "proof of ownership of the vehicle" because I did not have the valet ticket, however I did have the complementary car park ticket, which I stated before had all information regarding vehicle. What a headache! My vehicle arrived and I left. Other than that incident by valet staff, who in my opinion where looking for "extra money" all was fine!

Plussat: The bathroom so spacious and great

Miinukset: Not really dont like but they need to improved their breakfast.

Plussat: Hotel is very old, but still well maintained. Rooms are very spacious. The shower area in the bathroom is also very spacious and very different from other hotels. Service in general is good. I had one issue at the beginning of my stay, but it was dealt with very professionally by the hotel team! Location wise, it is just a few minutes walk from Robinson's shopping mall. Also for our work we had to be in several offices that were walking distance from the hotel. For the rest not much to do there, for us it was perfect.

Miinukset: In general everything in the hotel is very highly priced. Beverages are 2.5 times the price of the same beverage in a upscale restaurant close to the hotel. I had a treatment in the spa. Besides the fact that the treatment rooms are really huge with a fully separate bathroom and separate toilet attached to it, it is in desperate need of refurbishment. Also the treatment was very basic. For a one hour treatment I paid 2.5 times the price of what you pay in a reputable massage salon walking distance from the hotel for a 2 hour treatment, so 5 times the price!

Plussat: Courteous staff who are always ready to attend to your needs with a big smile. Great location to reach different points in Metro Manila if you hate traffic. It's a great deal for the money. You can't beat the variety of excellent Chinese food offerings at Li Li. The Market Place Restaurant has the most extensive menu for brunch from Pilipino, Chinese, Korean, Japanese, European or continental fare.

Miinukset: Non that I could think off.

Plussat: Everything

Miinukset: Everything was as expected and advertised.

Plussat: location-view

Miinukset: front desk staff need more traning

Plussat: place had good ambience .

Miinukset: some of the staff were not as helpful as other similar hotels in area

Plussat: about the nicest rooms and facilities you're going to find in Manila

Miinukset: The swimming pool area was noisy due to nearby air conditioning motors. It was a significant distration

Plussat: Room is clean, Gym is decent., food good.

Miinukset: In spite of booking and being given a "non-smoking room", the room still smelled smoked in. I think it is their ventilation system. If you are a smoker, the hotel is fine. If the smell of smoke bothers you then I would not recommend it.

Plussat: location and room

Miinukset: staff - they always wanted to charge guests

Plussat: nice hotel but very expensive .......

Miinukset: to expensive and bad location....

Plussat: No, I don't like it.

Miinukset: It was a little bit old and looks a bit dirty for vacation.

Plussat: Staff at check-in and at the Market cafe not highly professional, making mistake in billing on breakfast.

Plussat: the location and casino are what makes this hotel interesting to me.

Miinukset: booking took ages to come through. Prices are exaggerated during peaks.

Plussat: Good

Miinukset: Good

Plussat: Bathroom counter is granite or marble but soap or water stains were so visible that it looks like it wasn't cleaned at all. It just doesn't look sanitary. Pool area was totally closed for renovation but we were not informed before and during check in.

Plussat: Outdoor Pool, Jacuzzi, Room, the Japanese Restaurant

Miinukset: I should have reserved a table for the dinner, because of many walk-in guests. As house-guests we waited for about 30 minutes, but there was still no table, then we decided to eat outside - very poor.

Plussat: The staff is really nice. The pool is pretty.

Miinukset: Checkout out Makati Diamond Residence instead. Clean, new, safe area. The location is terrible. Think it’s awesome being a block away from the beach? NOPE. Manila bay is dirty, stinky and gross. The streets are dirty and neighbor streets smell of raw sewage. There are many homeless people living on the streets right outside the hotel. The decor is old and drab looking. My room had a feel of it being outdated and worn out.

Plussat: Generally okey. Serviceship professional, things were generally fine

Miinukset: room cleaness was cheatty- table was dirty, looks never wiped. one used drinkingbottle water was still there

Plussat: Good view

Miinukset: Break fast is disappointed

Plussat: I had a great overall experience.

Miinukset: The only thing I didnt like was hidden cost,they ask me to pay way to much for breakfast buffet which was suppose to be include with the room. Since I didnt go directly through the free breakfast buffet didnt count I had to pay

Plussat: the location is very good and place its very secure which I do like very much and all the exchange and wonderful thing is at the hotel we have ATM its very good place to spend all my free time … security very good

Miinukset: if they just but some kind of good fragment at the hotel so it will give good feeling when you enter the hotel something like fresh …. and they should have a welcome drink something from Philippines !!

Miinukset: For locals the property requires Philippine Government issued ID upon checkin, not just a valid ID. Some guests only carry/ have company ID so its a hassle during checkin. Guests should be informed of this requirement upon reservation.

Plussat: The staff was very accommodating and friendly.

Miinukset: The breakfast had very limited choices.

Plussat: I loved the amenities, the buffet, the pool, and the extremely courteous staff.

Plussat: I liked the location, clean facilities and friendliness of staff.

Miinukset: I had to request a cleaning cloth to wipe down fitness equipment in gym, two days in a row. Staff did not provide wipes or cloth. They did not seem to understand this as a necessary step to prevent spread of any virus.

Plussat: Everything about this new hotel is great especially the cleanliness and old style classic architecture and history!! It's the former Philippine Army Navy Club; and it still has its charm and grandeur from the past!!

Miinukset: 1. The in-room safe was not working; need to get this repaired ASAP!! 2. They need to have a bar lounge for nightly drinking, conversation, and music!

Plussat: Some staff members really went out of their way to help and be nice. Pool was reasonably nice. Location was fab

Miinukset: Booked this hotel due to the shuttle bus service but it didn't exist. I was conned £50 to be taken to the hotel. Sent various emails to the hotel but they didn't respond. And when they finally did (after i had arrived) they didn't understand my question. Unfortunately due to the government lockdown there was mayhem and not many food options. Than to add insult to injury some staff members (not all) tried to con me of money. I am still waiting for the deposit i paid to be refunded (even though i had to quit the hotel 2 nights earlier).

Plussat: The hotel is so great, i love the food, i love the interior, i like everything. The staffs were so nice and everything is so great. The view is so wonderful, i see the sunset which is so nice too. Everything is just perfect. Definitely worth the money. I will definitely recommend it to everyone and i will want to go back there again for sure. I love it! Great job, kudoz for the staffs, keep going!

Miinukset: I can't think of anything that i didn't like of the hotel, everything is just perfect.

Plussat: room, view of the sea, but into the property fence where is located parking slot there are lot of debries.

Miinukset: Wifi too much slow! 0.2Mbps and the hotel was empty!. Receptionist not well trained, they ask me to sign credit card receipt even if i digit pin to pay, then i order 2 bottle of water but i didnt used they want me to pay anyway, i refused and at end i didnt paid. Restaurant service was TOO slow! terrible slow! The swimming pool closes 6pm for disifection of covid. why dont they wait till 9pm when guests dont use it anymore? or 10pm? why 6pm? ridiculous!

Plussat: Historic palace feel. Great roof top pool area. Awesome breakfast. Friendly staff.

Miinukset: The faucet in the bathroom was loose, not securely fastened to the sink.

Miinukset: Frontline personnel, specifically, on checking-out was discourteous.

Miinukset: The buffet was not worth it’s price.

Plussat: The pool is awesome. The location is very near the us embassy for my interview. Great staff

Miinukset: We dined by the pool and one of the food that we ordered had a worm on it. Wasn’t able to complain since no one was around the pool area

Plussat: The staff were courteous and attentive. The food selections for breakfast was varied.

Miinukset: Other toiletries not provided during the 1st night of our stay like cotton buds set. No shower cap was provided too.

Plussat: Best breakfast anywhere in Asia.

Miinukset: Nothing

Plussat: Close to the airport

Miinukset: Hotel needs upgrade

Plussat: Break fast cold selection was very basic for a five star venue.

Miinukset: They require an International Chef to bring the venue to a Five Star standard,there were plenty of staff,just lacking in professionalism,training would rectify this issue.Also we had to cut our stay short by 3 nights due to an ilness of a family member.When we informed the receptionist and asked what the cancellation policy was,she could not tell us,she recommended that we contact booking .com regarding the matter.Perhaps now we have just returned to Australia you could inform us of the cancellation policy.

Plussat: This hotel is great. It is well positioned in the city. The staff is well trained, kind and helpful and always smiling. The room was spacious and clean, with a very comfortable bed. Breakfast was delicious, the quality of dishes is high. The jewel of the hotel is its impressive and elegant lobby, with great outlets and services. We liked very much as well a booth offering local dishes.

Miinukset: Nothing.

Plussat: Bed extra comfty

Miinukset: The Jim is not in good condition

Plussat: The employees is the greatest strength of this hotel. People are very friendly and accommodating. I felt at home right away when I checked in. Convenient location and close proximity to Shoe Mart and Harrison Plaza. What I really appreciate was when I told the restaurant that I have a flight in 2 and a half hour, they put priority on my order and the food was prepared expeditedly. When I was on my way to the airport, the security went outside the hotel facility to flag down taxi outside the facility. I really appreciate the employees Class A service. I want to go back to this hotel again next year. I highly recommend this hotel for somebody who is looking for value for their money good service, nice and clean place to stay.

Plussat: Friendly Staff, great Pool, great Lobby

Plussat: The room was really clean and tthe staff was kind

Miinukset: The room was equipped just with bed aircon, tv and 1 chair. No wardrobe or drawers where you could put your clothes, boiling kettle could be rented upon request for 3 hours only.

Plussat: You will not regret choosing this hotel price is cheap but overall is good!!!! You want to pay more....

Plussat: Staff were very friendly, clean and very cozy.

Plussat: The staff are superb. From the Security ,front desk. Ample parking lot as well. The hotel is close to almost everything

Miinukset: The wifi is a bit weak at the 8th floor. All the staff from security,front desk are superb..

Plussat: Rooms are clean and staff helpfull

Plussat: Everything

Plussat: No frills, very clean, comfortable mattress and bedding, good security.

Miinukset: Location is sketchy.

Miinukset: I feel safe, the outsider cannot easily enter the hotel because of the elavator.

Plussat: Sijainti hyvä. Kävelyetäisyydellä hyvä keskitason ostoskeskus Robinsons Place, muuten kaikki liikkuminen taksilla ja liikenneruuhkat ovat hirveät.

Miinukset: Hotellissa tai seinän takana menossa remontti jonka äänet päiväsaikaan selvästi kuuluvia. Ikkunoissa ei äänieristystä, joten tarvitset korvatulpat. Pinnat hotellissa vanhoja ja kuluneita.

Plussat: Staff very friendly and accommodating.

Plussat: The staff service exceeds over expectations. Very helpful & effective.

Miinukset: Our suite was facing the street and we could hear the traffic all night long.

Plussat: Welcome drink Luggage storage Good breakfast Comfortable bed Friendly staff

Miinukset: The rooms need updating. You can hear the street noises and light comes in through the window.

Plussat: Staff is good and friendly

Miinukset: No do not disturb, clean/do not clean room so they would show up whenever even if you didnt want it done.

Plussat: Staff very friendly

Miinukset: Neighbor hood

Plussat: Complete amenities and very accomodating staff...

Miinukset: Because my room is near in the road..

Plussat: Helpful staff. Convenient place to stay.

Miinukset: Same Breakfast Everyday. It could be great if there's different set of breakfast everyday.

Plussat: The hotel was accessible to convenient stores and places to eat. Communicating with the hotel prior to check-in was easy. Responses were quick. Staff members were courteous. Breakfast served at the hotel was delicious.

Miinukset: Nothing. The hotel met our expectations, maybe even exceeded it. :)

Plussat: Breakfast was amazing and the staff was superb. Will book again.

Miinukset: When they clean my room the shower could have been cleaned as well.

Plussat: Saimme normihuoneen tilalle sviitin poreammeella joka oli todella mieluisa yllätys. Ilmeisesti ylibuukkaus.

Miinukset: Aamulla ennen varsinaista aamupalaa oli kentälle lähtö ja aamupala tilattu huoneeseen. Kun sitä ei kuulunut huomautimme asiasta ja saimme matkaevääksi todella vaatimattoman eväsboxin. Hotelli parhaat päivänsä jo nähnyt mutta siisti.

Plussat: The staff was the greatest. Very friendly and made up for the hotels shortcoming. The food was great and reasonably priced. The staff made the trip enjoyable and they should be commended for such a great job.

Miinukset: The room I was in had 2 twin beds put together as one which kept separating in the night. The rest of the room met expectations. Water pressure could have been better but understandable.

Plussat: Showers are great! Best next to the Yokohama bay Sheraton.

Miinukset: a 2nd pillow..

Plussat: THe staff could not do more for you,always polite,and very friendly,I would reconmend La corona top stay.

Miinukset: Nothing everything was good.

Plussat: Nice small hotl with friendly staff.

Plussat: My booking was correct and the service good. When I had a situation where the Aircon stopped working I was moved to another room with no problems or upset. In dealing with the problem they were quick and decisive.

Miinukset: When I asked the Concierge if it was possible to get another pillow the young man replied that it was and he would bring it in a few minutes. No additional pillow was delivered.

Plussat: Food was good and the hotel was very clean.. Staff was almost too polite, but very helpful

Miinukset: Some of the hotel's drivers had unclear prices and were reluctant to tell me until I had arrived at my destination.. They were also far too expensive, charging me as more than triple the rate of a regular taxi. My stay would have been perfect had the drivers been more honest. To be fair this was not typical of every driver at your hotel. The drivers Ruel and Gerry were very good.. Also on another occasion I asked the driver to bring me to a regular bar but he brought me to a whore/prostitute bar instead. This was hilarious for me but I can imagine other guests becoming offended at this.

Plussat: Location

Miinukset: The pool has no bar

Plussat: The staff working on the gates and the restaurant are kind and helpful.

Miinukset: I requested an iron and the staff said that they will check its availability and come back to me, they never called. The air-conditioning unit was really loud and their was constant noise when it was raining (drips falling on the air-conditioning body), I requested help from the front desk and they said they will send someone to solve the problem but again, I didn't receive any help.

Miinukset: The kitchenware were not complete. They don’t have a rice cooker. And the front door don’t have a double lock for added security

Plussat: Breakfast was great and the staff were very helpful. The room was spacious and clean and very comfortable. Great value for the price.

Plussat: Quite location near shopping mall

Miinukset: Surrounding area. But this ermita.

Plussat: The accommodation

Miinukset: Nil so far

Plussat: Been my go to hotel in the Philippines for 4 years now. All around its an amazing stay and place.

Miinukset: I have nothing negative to say about this place. Been there at least 10 times now.

Plussat: Since they cheat me.. there is nothing good to say.

Miinukset: the room they gave me is not the one I have selected in booking .com. the room rate is tooo high compared to other rooms on other hotel.. Hotel managment are cheating clients.

Plussat: Full facility with bedroom and kitchen.

Miinukset: Coffee table. Old unsteady.