New Orleans hotellit lähellä Cigar Factory New Orleans

Plussat: Nothing

Miinukset: Needs a major renovation

Plussat: location and service

Miinukset: The lights in the bathroom and dresser didn't work had to call

Plussat: Location

Miinukset: Dining room very loud

Plussat: EVERYTHING

Miinukset: Nope... EVERYTHING WAS FANTASTIC JUST AMAZING

Plussat: Great location. Friendly helpful staff. And the Historic Carousel Bar is awesome.

Miinukset: The tub had no non slip in it. So the shower was a be careful or you will slip and fall experience.

Plussat: The hotel is very cleaned, the restaurant is nice and has lot of options. The staffs are friendly, the bedding and towers were cleaned. The lobby is loud but lively

Miinukset: I didn't like the fact that the hotel doesn't have wheel chair or stroller ramp. I had to lift my daughter stroller each time I was going out and coming into the building. The stairways in the lobby needs to be modified if there is no ramp anywhere else.

Plussat: lobby

Miinukset: rooms are old and need to be updated

Plussat: I loved the charm and location of the hotel. I especially enjoyed sitting at the Carousel Bar for a cocktail. Pimms Cup is my new favorite!

Miinukset: I did NOT like the soft pillows on the bed. My head and neck did not feel supported during sleep with these pillows.

Plussat: Great location. Fun and unique atmosphere with great staff.

Miinukset: The room had very outdated furniture and decor. Carpet was stained and worn.

Plussat: Friendly staff

Miinukset: Small room and bathroom

Plussat: Bed very comfortable. Hotel location wonderful and personal extremely nice and accommodating.

Miinukset: When we came to check in our room was not ready until 2 hours after regular check in time. We didn’t get to our room until 5pm.

Plussat: The location of this hotel is excellent. It is around great restaurants and close to all things in French Quarter. The hotel itself is beautiful and well furnished with antiques.

Miinukset: I could not get the WiFi to work properly and the television went dead without a signal during my program. Minor frustration at the time but does not take away from an overall great experience.

Plussat: I loved being in the French Quarter. The room had plenty of space and great water pressure. For those who want to party, it’s close to bars but far away enough from the noise. We were there for a relaxed weekend and were able to easily walk to restaurants, shop, take tours and the area is super safe. Also the staff was excellent.

Miinukset: Nothing

Plussat: The old style character was wonderful!! Rooms were spacious!! The staff was amazing when we checked in she went out of her way to help me!! Wonderful customer service.

Miinukset: The hot water want very hot

Plussat: The location is perfect. Hotel is pretty.

Miinukset: No hot tub. Otherwise, all was great!

Plussat: I felt unsafe on the bottom floor without the ability to lock the door.

Miinukset: Security

Plussat: Location, size, food was awesome, staff amazing.

Plussat: Location, comfort and charm of old town updated hotel. Loved the brick walls. Bed and pillows super comfortable. Slept soundly! Appreciated being able to control the room temperature. Easy to walk to all areas of French Quarter. Staff attentive.

Miinukset: We were in the annex building and the doors would close loudly with a bang, but thankfully we were so comfortable and sleeping so soundly in our beds that our sleep was not disturbed.

Plussat: Great location. Friendly staff.

Plussat: I've stayed at this hotel many times over the years and it is still my favorite. Location is great just off Bourbon street and its an easy walk to everything within the French Quarter. The facilities are excellent with luxurious amenities and well maintained rooms. I highly recommend this hotel to anyone looking to stay in New Orleans.

Miinukset: Evening staff provided some information about the parking policy that wasn't accurate causing some confusion and last minute changes we weren't expecting. The morning staff explained the issue but all staff needs to be on the same page to prevent confusion and problems.

Plussat: Everything was exciting, and friendly. The staff was very friendly. The restaurant served good food. The patio was very inviting and cozy. The room was nice. We got an upgrade that was a pleasant surprise. The whole experience was wonderful.

Miinukset: Went out and came back at 2pm and the room wasn't cleaned, but the house keeping staff did come by later on in the day to ask if we wanted it cleaned, and we said no because we had already settled in.

Plussat: Amazing staff, awesome location

Plussat: Convenient to everything in the Quarter. Clean and quaintly elegant.

Miinukset: Bathroom was a little small for three ladies but it was very clean.

Plussat: Staff was accommodating.

Miinukset: Would have preferred heavier blanket. One of the sheets was stained.

Plussat: The location was perfect - in the middle of all the action and in walking distance to the riverfront.

Plussat: How quickly the hotel was able to upgrade our room (for a small fee) to escape the noise of Bourbon Street.

Miinukset: Outermost rooms do not block out the sounds of Bourbon Street - very noisy. Also, obnoxiously loud drunk people yelling inside the hotel halls after midnight; this happened every night at least once.

Plussat: Location can't be beat. Nice but not fantastic pool. Food on sight very good. Rooms good size and clean. Service outstanding.

Miinukset: Only complaint would be $48/d parking

Plussat: People were nice, breakfast was great and the scenery . There were an abundance of restaurants near by. This hotel is in the heart of the French quarter. I would definitely stay here again!

Miinukset: When checking in there was an issue with the room we requested. The room was no longer available. The cost of the room viewing Bourbon Street was priced differently than the inside view. The person that checked us in offered us a $50 credit (he was not clear for what). I later inquired (respectfully) why I was being still charged the same rate. After receiving confirmation we were later offered $100 per night (seems more accurately priced). I inquired if I still had the $50 credit and was told yes, it could be used any where within the establishment) I asked if my account would be properly noted I was told yes. Upon checkout I had to remind them of the adjustment and there was no note related to the credit. I was told that I needed to speak with a manager. The manager was not there. Once I made it back home, I contacted the manager and they adjusted my price. I also found out (though a credit card transitions) that we were charged $14 for water that was supposed to be in the room, but was never there. Though we had this minor experience. I would definitely stay here again and the issues that I encountered were taken care of properly when I spoke with a manager (he was friendly as well).

Plussat: Everything was excellent except a tiny bit pricey

Miinukset: the mattress needs to be turned (top to bottom). the top went downhill as opposed to raised a little

Plussat: The location on Bourbon street gave us the ability to walk the street and not be too far when we wanted to rest

Miinukset: Very pricey for what you get. The rate for daily valet parking for hotel guests is outrageous. Staff was pleasant but not overly friendly. Our bathroom still hope soap drippings in the tub and something that had dripped in the front of the sink that wasn’t wiped off

Plussat: Loved being in the middle of the French Quarters where all the action is

Miinukset: NothingI enjoyef

Plussat: Location was great.

Miinukset: They over charge us $1100.00 on my card and couldn’t explain why.

Plussat: Everything was great and loved that you walk right out the door to Bourbon Street and entertainment.

Miinukset: Nothing not to like.

Plussat: We had never been to New Orleans and this hotel was in the perfect location and it was beyond beautiful! We were so pleased that we picked it.

Miinukset: Everything was perfect

Plussat: Love the Royal Sonesta!

Plussat: Main lobby and front desk staff.

Miinukset: Hotel wasn't family friendly. We couldn't bring our son into any of the bars in the hotel. And the pool was filled with drunk kids all weekend.

Plussat: HATE TO SAY IT, BUT THE PRICE WAS GREAT. OTHERWISE IT WAS PRETTY ORDINARY.

Miinukset: IT IS LOCATED IN THE SAME BUILDING AS THE RITZ, WHICH WAS SOMEWHAT CONFUSING. COMING IN LATE YOU HAVE TO BE CAREFUL WITH ELEVATOR USAGE. AS I SAID "CONFUSING".

Plussat: The stuff here is so friendly and nice! Super helpful ! We had breakfast a few time and it is very good. The room was so comfortable and we had lots of space.

Plussat: Great location, place looked nice, modern and clean.

Miinukset: The beds were awful. The mattress was old, lumpy and springy. The whole bed creaked and groaned with every little movement. The boxes looked like they were sagging. We didn't sleep well at all.

Plussat: The front Desk service was amazing and we appreciate the great people who you have behind there taking care of things.

Miinukset: Elevator stopped working while we we’re on our visit.

Plussat: Great location, friendly staff, large clean room. Easy walk to everything French Quarter. Off Bourbon St so we could bypass the craziness when we wanted, but an easy stumble home after partaking in said craziness.

Miinukset: Wish there was a pool

Plussat: Valet park toimi hienosti.Sijainti loistava FREnsh quartier ihan alueella.

Plussat: location off Bourbon street-great walking distance from most of what we wanted to see and easy access to street cars

Miinukset: The microwave was a communal one-it was in the area of the ice machine instead of in room. There was no safe in the room.

Plussat: Very nice and clean

Miinukset: If u have to say something I guess didn’t like having to take 2 different elevators but it was not really a big deal

Plussat: Location to French quarter is great. Room was large. The bed was comfortable.

Miinukset: The front lobby was echoey and not appealing. The large room had only one window looking into air shaft.

Plussat: location was excellent,staff very friendly and heipful

Plussat: Just the location, and the staff

Miinukset: Very expensive, bit noisy

Plussat: You could actually throw a rock and hit Bourbon street. We arrived and the valet parked the car and we didn't touch it until we departed. Everything is in walking distance.

Miinukset: My only complaint is I wasn't a bonvoy member and didn't get a chance to take advantage of the bonuses. So far as the property. We didn't have a great view from the window but still an A+.

Plussat: Great room; fine and cheerful attendants at front desk and housekeeping; clean and quiet room; great location

Plussat: Very nice, very small (18 rooms), and lobby next to a very noisy bar. Bar scene was not family friendly, but in my case we were all adults, so the noise was not a huge problem. I was on the 4th floor and noise was no issue once in the room.

Miinukset: Room was very spacious and the design was stark modern (frankly a relief and rare in New Orleans). The guys and gals at the front desk were very helpful. Valet parking worked well, all but one day. Unfortunately it made me late for my departure to the airport.

Plussat: The staff moved me to another hotel around the corner which was nicer.

Miinukset: cold concrete floors, cold atmosphere, poor lighting, loud noises. Even the sofa was uncomfortable. I wanted to run out screaming after a lousy night's sleep. One of the least impressive hotels I've ever stayed at.

Plussat: The room the staff the location. I liked everything about it.

Miinukset: No flooring not comfortable amenities stated in description belong to a mother hotel in walking distance

Plussat: Spacious, modern, comfortable.

Miinukset: When we arrived they gave us a standerd room, not the king suite as booked. It was fixed when it was brought to their attention. I just wonder if we would have gotten the correct room if it was not a monday?