New Orleans hotellit lähellä Basin St. Station

Plussat: Felt like I was in Paris!

Plussat: Great location and staff. The valet parking crew was very professional and courteous. Olga at the bar was a pleasure to talk too. I liked the modern decor as well. I would recommend this hotel most of the time.

Miinukset: Walls are thin--I could hear people talking on both sides of my room. I imagine it has something to do with being an old building. Fortunately it didn't last long, however, if you are there for any kind of festival where there will be a lot of late night partying (it's near Bourbon street so this may happen quite a bit), I'd recommend being one of them instead and not assuming a good night sleep.

Miinukset: It was a rough start from check-in: - The designated room on our paperwork (King) was not available at check-in, leaving us a couple in two beds - Upon getting to the room, there was toilet paper and urine in the toilet. - There was makeup all over the collar of the bathrobe (being billed as "take it home for $120") - They were able to move us the next night to a king room, which we found out during the middle of the night did not have a working heater (35 degrees outside at this point). So we moved to our third room of the trip that second night. I'll echo the same concerns with customer service that I see in other reviews here. It's a pity because the property itself is well situated and in good company with the likes of the Ritz and Roosevelt. But it failed to meet any standards for cleanliness and overall guest experience.

Plussat: Everything went smooth and rooms where very clean. Staff was very friendly.

Plussat: I found everything to be nicely done. It's right where you want to be to get out and see NOLA. I'd recommend to friends.

Miinukset: No bathtub is the only thing I can think of that I can complain about. Shower was excellent though.

Plussat: I liked the location.

Miinukset: I didn't like the alarm coming from next door that went off at 8 am every morning. Wasn't able to have a good nights sleep

Plussat: The hotel is so nice & artsy... The staff was extremely helpful & engaging I felt right at home. I will book there again.

Plussat: Location was 2 blocks from Bourbon St, rooms were big with very comfortable beds best place I have stayed in NOLA.

Plussat: Located just a couple blocks off bourbon street

Miinukset: Shower heads and pressure could be better

Plussat: I normally stay at the well known 4 & 5 star hotels so I really stepped out of the box for this trip. The hotel was great we had a corner room facing Canal St. The beds were comfy and we had restful nights. We enjoyed the amenities and the staff couldn't have been nicer. Kotrell set us up with two amazing and very different tours. He also remembered us and always greeted us with a large smile and interest in our day. The rest of the staff was just as nice. From the front desk to the room service staff and housekeeping. I would definitely stay again if I have the chance to travel to New Orleans again.

Plussat: We stayed here because of the price and location. It seemed to be the best of both worlds and it definitely was! Easy walk to all French Quarter locations. The lobby is gorgeous, as were the rooms. Fun bar in the lobby, too, with live music in the evenings. We were a group of 4 couples and we all loved it. The staff were so friendly and helpful.

Miinukset: Location on Canal St is not my favorite (busy, a bit dirty), but you only have to walk 3 blocks to be in the heart of the French quarter.

Plussat: Everything.

Plussat: Gorgeous suite, everything worked perfectly, outstanding staff

Plussat: Nice suite style room, good staff, location

Miinukset: They were performing some work to the facade of the hotel. At 9:00 am they were literally right outside our room pounding with hammers. I looked out the window and a worker on scaffolding was right outside of our window. Had my girlfriend been in a state of disrobe, he would have been able to tell were all of her freckles are. 9:00am....on a Saturday....in New Orleans....in the Quarter. I had been out late drinking the night before, so you can imagine a 9:00 wake up call with a hammer was most unexpected....and un-welcome. No mention of the construction was made during our check in.

Plussat: Great staff and location

Plussat: Great rooms that are well designed for accommodating multiple family members

Plussat: I loved the location and the staff !! They were very polite and helpful.

Miinukset: I am not very wealthy and decided to spend my money on kayak.com and New Orleans rather than fly to another city. There was a rather high fee on the site and then the hotel charged 130$ (incredibly high amount ) to park at there facilty ... other lots were just as expensive and not guaranteed safe. It was just disappointing bc I saved up and felt like those costs were hidden and should have been included in the cost of the hotel.

Plussat: We were there for Mardi Gras 2017, the hotel is within walking distance to many of the attractions. But far enough away that you can have some quiet time. Staff was very friendly and helpful. Lobby was always clean and smelled great as soon as you walked in. Room was spacious and clean with all the amenities. Also was nice that the tv in the room can connect with Netflix and Hulu.

Miinukset: Nothing

Plussat: Hotel was very nice and clean. Staff was friendly and helpful. Everything in French Quarter was a short walk including Jackson Square. Would stay here again.

Plussat: My friends and I ended up here last minute when our original plans to stay somewhere else didn't pan out. We were a little stressed when we got there given that we were far from home in California and had to find this place last minute in an unknown city. But from the valet to the front desk, the staff was super friendly and helpful and made it so easy for us. Our room was clean and well decorated. In fact, the whole hotel is very nice and a great value for your money. On top of that, it's in the perfect location in the French quarter. if I ever find myself in New Orleans again, I'll definitely be staying here.

Miinukset: There was only one thing and very minor. Being that it is the French quarter and so close to bourbon street, my friends and I had a late night. We knew we were going to want to sleep in and take our time getting ready in the morning, so I called the front desk to see about a late check-out. They said It was perfectly fine we just had to put the do not disturb sign on the door and be out by 1. At 10:45, housekeeping came knocking on the door. We yelled no thank you and then we could hear her talking to another employee about how we weren't supposed to be there. Then at 12:30, they came back again as we were preparing to leave. It wasn't a huge deal, but I think maybe the late check-out policy should be better communicated with the cleaning staff.

Plussat: The staff was awesome, every person we encountered at the front desk and valet was in a great mood and extremely helpful.

Plussat: We were right in the middle of everything. All we had to do was walk out of the hotel and we were right there. The rooms were awesome. Way more than I was expecting. The staff was great. We will definitely have them on the top of our list when we return.

Miinukset: Nothing

Miinukset: We found a roach in our room the first day. When we told the woman at the front desk, she was nice and apologetic, but said it happens when there's rain. I understand, having dealt with roach in my apartment, but asked her to have the room sprayed, and wondered why that wasn't the default answer. The water stank. It smelled like putrid pond water, like it came from the river or Lake Ponchartrain. It was hard water too, so rinsing in the sink or shower is a long chore that never seems possible to finish. I believe this is what made the tub slimy and slippery. It didn't appear dirty, but it was impossible to stand in the shower without a wash cloth underfoot. The hotel is located on the 2nd-6th floors in the Ritz Carlton. The Ritz locks their doors in the evening, but the key readers don't allow Courtyard guests in, so you need to go around the block to get inside. Either way, it's a maze of elevators, since you always need to take at least 2 elevators to get to your room. The Ritz spa smells like an over-chlorinated YMCA pool, and permeates the entire lower floor. Coupled with the arctic air conditioning, coming in from the outside is a violent jolt with a mild burning sensation in the nose. And it's $25/person/day for the privilege of immersing yourself in the water.

Plussat: Rooms were really spacious and clean. Great location on the outskirts of the French quarter.. staff were friendly.

Miinukset: Toilet didn't work, but husbands a plumber so wasn't an issue for us. We did report it on checkout.

Plussat: The lobby was very inviting. I loved the courtyard. The location was great.

Miinukset: We arrived at 1030 and had to wait until 1600 for a room to be open. When we were able to go to the room, we noticed it was not very clean. There was trash from the previous occupants laying around the bed. We stayed two nights and on the second day after housekeeping made our beds, they did not leave any new soap or towels and left their cleaning supplies in our bathroom. The first night was quiet, but the second night there were guests yelling and running down our hall at all hours of the night. Id prefer they would have gone back to Bourbon street to do that.

Plussat: Staff was great. Location was excellent. I didn't use the pool myself but Courtyard and pool looked relaxing. Families were enjoying the area.

Plussat: Most of the staff were friendly and responsible. Food in restaurant was decent--coffee better than Cafe du Monde! The room was not in tip-top shape ..It could use some freshening.

Plussat: Location and service

Miinukset: No pool lighting to keep it open later.. It would be nice to use it later

Plussat: The rooms was charming . Location excellent , large king bed very comfortable, room spacious .

Miinukset: Really nothing, ice on first floor but fine

Plussat: The staff was very attentive. The front desk clerk, Jenn, was very helpful and went that extra mile to ensure we had a plan for our first night in NOLA and found us good bargains for the rest of our time here. The room was large and clean, which should be no surprise. The bed was nice and soft, a perfect way to end a long day of sightseeing. The restaurant was also fun and cuisine and wait staff were fantastic, especially the purple haired server whose name escapes me; she was super helpful and cheery.

Miinukset: The bathroom looked like something you find in a Motel 6. It wasn't terrible, just very basic. But, it did the job. The walls are a little thin, so it seemed like we were part of the party that was happening a few doors down. Parking is very expensive; about $25 a day.

Plussat: Great location to Bourbon street. Staff was friendly and helpful. Loved the courtyard with the pool. Loved having a restaurant and bar in the hotel.

Miinukset: Nothing

Plussat: Felt safe and welcomed- solo traveler

Miinukset: All was well...nothing is perfect. Rate 9 on scale of 1to10 with 10 being the highest

Miinukset: Little over priced

Plussat: The location was awesome, we were able to walk to anywhere in the French Quarter with no problem. The security staff were very nice.

Miinukset: I did not like was how the bathroom in our room did not have a proper door. The door was a closet-stlye door with slats. Also, during our stay there was a heavy rainstorm that crippled the hotel staff with flooding in the lobby area and restaurant. We wanted breakfast, but the staff seemed quite flustered and did not want to seat us in the restaurant, even though the rain had ended.

Plussat: Attentiveness of Hotel Staff & Manager. Dealt with bug problem very quickly & professionally. Made remainder of stay very enjoyable.

Miinukset: Finding a roach in bathroom.

Plussat: We came to town to celebrate for my birthday and upon check in we were told we were receiving a free upgrade to a mini suite. The room was nice, the staff was helpful. I'd stay here again.

Miinukset: It seemed a theme throughout New Orleans that the entire city is getting a face lift, our hotel included. Didn't ruin my stay or really bug me all that much, but there were people painting right outside our window early in the morning

Plussat: It was quiet and room was huge!

Miinukset: Poor area could be cleaner

Plussat: The front desk staff was amazing and so very helpful!!