New Orleans hotellit lähellä Basin St. Station

Plussat: Wonderful boutique hotel just far enough away from Bourbon street to avoid the noise and crowd but close enough to walk to anything in the French Quarter.

Plussat: Everything ,great value and breakfast included

Miinukset: Our stay ended too quickly

Plussat: The staff was the best from start to finish!! I have to give props to house keeping for the amazing job they do, Ms Julie moves through the hotel like greased lightning!! Ms Janet, our concierges, made it possible for us to see as much as possible during our stay and is very knowledgeable about the area and the best tours. Our doormen, King Saloman, Sir Larry and Sir Lawrance , as my husband liked to call them, were friendly, fun and very helpful. From front to back, the staff was amazing. Rooms are clean, comfortable and beautiful. The breakfast in the morning was wonderful, so many choices. Can you tell we loved our stay!!??

Miinukset: It was a rough start from check-in: - The designated room on our paperwork (King) was not available at check-in, leaving us a couple in two beds - Upon getting to the room, there was toilet paper and urine in the toilet. - There was makeup all over the collar of the bathrobe (being billed as "take it home for $120") - They were able to move us the next night to a king room, which we found out during the middle of the night did not have a working heater (35 degrees outside at this point). So we moved to our third room of the trip that second night. I'll echo the same concerns with customer service that I see in other reviews here. It's a pity because the property itself is well situated and in good company with the likes of the Ritz and Roosevelt. But it failed to meet any standards for cleanliness and overall guest experience.

Plussat: Everything went smooth and rooms where very clean. Staff was very friendly.

Plussat: I found everything to be nicely done. It's right where you want to be to get out and see NOLA. I'd recommend to friends.

Miinukset: No bathtub is the only thing I can think of that I can complain about. Shower was excellent though.

Plussat: I liked the location.

Miinukset: I didn't like the alarm coming from next door that went off at 8 am every morning. Wasn't able to have a good nights sleep

Plussat: Staff was efficient and courteous, all smiles everywhere. The overall theme of the hotel is seen throughout the lobby and common areas, ‘Saint’ white angelic areas and red/black ‘Sinner or Naughty’ areas! Rom was nice and bed was comfortable. Bathroom was super cute and modern and spotless. AC was COLD. Didn’t need the mini-fridge or mini-bar, we were in NOLA ! Everything is close by!

Miinukset: If you need to keep something cold, the fridge is full of purchasable items, so either feet them to bring something up or bring ice chest /cooler with you. (This did not effect my stay)

Plussat: The hotel is so nice & artsy... The staff was extremely helpful & engaging I felt right at home. I will book there again.

Plussat: Location was 2 blocks from Bourbon St, rooms were big with very comfortable beds best place I have stayed in NOLA.

Plussat: Located just a couple blocks off bourbon street

Miinukset: Shower heads and pressure could be better

Plussat: I normally stay at the well known 4 & 5 star hotels so I really stepped out of the box for this trip. The hotel was great we had a corner room facing Canal St. The beds were comfy and we had restful nights. We enjoyed the amenities and the staff couldn't have been nicer. Kotrell set us up with two amazing and very different tours. He also remembered us and always greeted us with a large smile and interest in our day. The rest of the staff was just as nice. From the front desk to the room service staff and housekeeping. I would definitely stay again if I have the chance to travel to New Orleans again.

Plussat: We stayed here because of the price and location. It seemed to be the best of both worlds and it definitely was! Easy walk to all French Quarter locations. The lobby is gorgeous, as were the rooms. Fun bar in the lobby, too, with live music in the evenings. We were a group of 4 couples and we all loved it. The staff were so friendly and helpful.

Miinukset: Location on Canal St is not my favorite (busy, a bit dirty), but you only have to walk 3 blocks to be in the heart of the French quarter.

Plussat: Everything.

Plussat: Angel or devil. Your choice. It's the theme of the hotel. Besides impeccable service the theme carries throughout the hotel. You'll see it as soon as you enter the lobby. Enter an elevator and with a big screen TV the adventure continues. We had a standard room the first two nights but their standard is far above that in decor. Our next 3 nights were in one of their Angel Suites. If you think the standard room was great wait till you see an angel suite. Their named after arch angels. Its indescribable in luxury and the style and theme continues. They do have the devils suite named after Lucifer. It's the only one decorated in black and red. I dont want to give away more. See and experience it for yourself.

Miinukset: We couldn't stay and enjoy it longer. But we'll be back to NOLA (New Orleans LouisiAna and surely stay there again.

Plussat: Gorgeous suite, everything worked perfectly, outstanding staff

Plussat: Nice suite style room, good staff, location

Miinukset: They were performing some work to the facade of the hotel. At 9:00 am they were literally right outside our room pounding with hammers. I looked out the window and a worker on scaffolding was right outside of our window. Had my girlfriend been in a state of disrobe, he would have been able to tell were all of her freckles are. 9:00am....on a Saturday....in New Orleans....in the Quarter. I had been out late drinking the night before, so you can imagine a 9:00 wake up call with a hammer was most unexpected....and un-welcome. No mention of the construction was made during our check in.

Plussat: Great staff and location

Plussat: Great rooms that are well designed for accommodating multiple family members

Plussat: I loved the location and the staff !! They were very polite and helpful.

Miinukset: I am not very wealthy and decided to spend my money on kayak.com and New Orleans rather than fly to another city. There was a rather high fee on the site and then the hotel charged 130$ (incredibly high amount ) to park at there facilty ... other lots were just as expensive and not guaranteed safe. It was just disappointing bc I saved up and felt like those costs were hidden and should have been included in the cost of the hotel.

Plussat: We were there for Mardi Gras 2017, the hotel is within walking distance to many of the attractions. But far enough away that you can have some quiet time. Staff was very friendly and helpful. Lobby was always clean and smelled great as soon as you walked in. Room was spacious and clean with all the amenities. Also was nice that the tv in the room can connect with Netflix and Hulu.

Miinukset: Nothing

Plussat: Hotel was very nice and clean. Staff was friendly and helpful. Everything in French Quarter was a short walk including Jackson Square. Would stay here again.

Plussat: My friends and I ended up here last minute when our original plans to stay somewhere else didn't pan out. We were a little stressed when we got there given that we were far from home in California and had to find this place last minute in an unknown city. But from the valet to the front desk, the staff was super friendly and helpful and made it so easy for us. Our room was clean and well decorated. In fact, the whole hotel is very nice and a great value for your money. On top of that, it's in the perfect location in the French quarter. if I ever find myself in New Orleans again, I'll definitely be staying here.

Miinukset: There was only one thing and very minor. Being that it is the French quarter and so close to bourbon street, my friends and I had a late night. We knew we were going to want to sleep in and take our time getting ready in the morning, so I called the front desk to see about a late check-out. They said It was perfectly fine we just had to put the do not disturb sign on the door and be out by 1. At 10:45, housekeeping came knocking on the door. We yelled no thank you and then we could hear her talking to another employee about how we weren't supposed to be there. Then at 12:30, they came back again as we were preparing to leave. It wasn't a huge deal, but I think maybe the late check-out policy should be better communicated with the cleaning staff.

Plussat: The staff was awesome, every person we encountered at the front desk and valet was in a great mood and extremely helpful.

Plussat: We were right in the middle of everything. All we had to do was walk out of the hotel and we were right there. The rooms were awesome. Way more than I was expecting. The staff was great. We will definitely have them on the top of our list when we return.

Miinukset: Nothing

Miinukset: We found a roach in our room the first day. When we told the woman at the front desk, she was nice and apologetic, but said it happens when there's rain. I understand, having dealt with roach in my apartment, but asked her to have the room sprayed, and wondered why that wasn't the default answer. The water stank. It smelled like putrid pond water, like it came from the river or Lake Ponchartrain. It was hard water too, so rinsing in the sink or shower is a long chore that never seems possible to finish. I believe this is what made the tub slimy and slippery. It didn't appear dirty, but it was impossible to stand in the shower without a wash cloth underfoot. The hotel is located on the 2nd-6th floors in the Ritz Carlton. The Ritz locks their doors in the evening, but the key readers don't allow Courtyard guests in, so you need to go around the block to get inside. Either way, it's a maze of elevators, since you always need to take at least 2 elevators to get to your room. The Ritz spa smells like an over-chlorinated YMCA pool, and permeates the entire lower floor. Coupled with the arctic air conditioning, coming in from the outside is a violent jolt with a mild burning sensation in the nose. And it's $25/person/day for the privilege of immersing yourself in the water.

Plussat: Rooms were really spacious and clean. Great location on the outskirts of the French quarter.. staff were friendly.

Miinukset: Toilet didn't work, but husbands a plumber so wasn't an issue for us. We did report it on checkout.

Miinukset: Ja

Miinukset:

Plussat: The hotel was nice and the staff was friendly. Everyone I spoke with wanted to make sure we were taken care of and it felt like they were willing to go the extra mile to make sure we were happy. I had a small reception for my wedding at The Redfish Grill that's attached to the hotel and it was a great experience. I believe our waitress was Anne or Anna and she was very kind, personable, and provided the best service possible. I would definitely recommend this Hyatt to someone looking to stay in NOLA.

Miinukset: The only con I have for the hotel is the Powdered Sugar cafe attached to the hotel. My husband and I didn't get our orders on time (in a busy setting, I would understand. There were only two or three other tables seated) and what we did get was continually incorrect with no apology or explanation. At some point my plate was taken from me without saying anything with my fork still on it where I had dropped it. Overpriced for what it is.

Plussat: Location

Miinukset: High parking fees

Plussat: Nice remodeled old hotel within the French quarter. Modern decor with spacious rooms. Close to streetcar stop on Canal. Early check in through kayak

Miinukset: Employee at cash register in hotel breakfast restaurant was very rood. Carpets in hallways need replacing or at least cleaning. They were very dirty

Plussat: The customer service was amazing!

Plussat: Normally i do not do reviews however this hotel was exceptional. Great friendly helpful staff. Unpon arrival was given an upgraded room. Extremely convenient location to everything. Spacious room. Thank you for an enjoyable stay,will be back

Miinukset: The bathroom was the only downfall. Could of had a larger vanity sink countertop area and a ceiling exhaust fan. Otherwise ideal room

Miinukset: I made a reservation on a busy weekend. When I arrived at the front desk told me they were overbooked and I did not have a room. There were no other hotels available so I went back to the airport, slept they're all night and purchased a ticket for a flight home.

Plussat: Great location, clean and lovely

Plussat: It was perfectly located and thr workers were all very helpful and friendly.

Plussat: We stayed for 3 nights. We were able to walk out the door and be right in the French Quarter. We were traveling with a small child and everyone was very accommodating. they were able to put us in an area removed from most of the rooms, so we didn't have to worry about the baby disturbing other patrons. Restaurant on sight was perfect for a quick breakfast and facility was very clean. Rooms are good size and we had a great view of Canal St.

Miinukset: Canal St. side of hotel is very noisy at night.

Plussat: Could walk anywhere

Plussat: In the French Quarter, but far enough away from Bourbon Street so that you could get some sleep Beautiful courtyards Bed was very comfortable Bathroom was recently renovated and was a good size. Staff was very helpful

Miinukset: Nothing really.

Plussat: In the Quarter. 3 blocks away from the party over at Bourbon. Comfortable beds.

Miinukset: No windows in rooms, so very dark. and the sink was clogged everyday. no hotel life. no bar.

Plussat: It is close to everything in French Quarter. It was very clean and the beds were very comfortable.

Miinukset: Parking was nonexistent. Had to park blocks away for $20 per day. Loading and unloading was hassle since no parking and street was narrow.