New Orleans hotellit lähellä The National WWII Museum

Plussat: Loved the suites. Loved the brick. Loved the staff. Loved the location

Miinukset: AC seems not to be able to keep up with very hot NOLA summer. AC needs a really good cleaning. Outside of building (windows) Redd a good cleaning. There’s a few lower level rooms with no view.

Miinukset: Double beds are hard on tall folk.

Plussat: The location is excellent

Miinukset: I thought the hotel looked a bit run down,not a 5 star hotel.. I did not like the fact that there was no complimentary coffee or news papers The coffee was available in the gift shop for $3.00+ / cup. Not acceptable for a supposed top flight hotel, Forget trying to get a seat at the famous Carousel bar, but it was the first weekend of Jazz Fest.

Plussat: Friendly doormen, bellman, front desk. Love the gracious old hotel. Criollo's Restaurant had excellent food and service. One could not ask for a better location as a base of operations for leisurely tour of French Quarter.

Miinukset: While I don't think most rooms fit this category, we happened to get a very small room with window looking across a dark alley. Room could not have been more than 12' square, with king and furniture closet, one could not help but feel a bit claustrophobic. Be sure to ask for room with street facing widows. Housekeeping kept forgetting essentials - like TP. Had to call to request and then wait 15 min for delivery. Otherwise, excellent experience.

Plussat: Hotel Monteleone is beautiful and the perfect location, but even during Mardi Gras season it was a very quite hotel. Not the perfect place to stay if you're more looking for fun, but a great place for a romantic getaway or for business. Fantastic staff.

Plussat: Gorgeous hotel with tons of history. Fairly priced and it's in the perfect location- close to everything, bourbon street, jackson square, casino, etc. Will be staying again!

Plussat: Great location within the French Quarter. Very beautiful hotel and nice staff.

Miinukset: When we checked in they told us our room had no windows and offered us 2 drink vouchers and the opportunity to "upgrade" for $100 a night. We did upgrade and got windows looking straight into parking garage. Crazy bar scene off the lobby.

Plussat: The hotel and staff are beautiful and amazing. But when we got to our room it was fairly warm. We called down to the concierge and asked that someone come look into the issue. We left for the afternoon and when we returned there was a note sarying someone had come to fix the problem. Two additional requests later and it was still around 80 in our room. Staff didn't even call to see if we were satisfied (after 3 requests). Difficult to sleep and not enjoyable.

Miinukset: See above.

Plussat: The location is right in the heart of the French Quarter just a block off Bourbon Street and on the classier Royal Street. The décor is beautiful. The rooms are small but nicely decorated. The drapes were incredible. The cafe are the hotel was very good for breakfast with beignets as good, if not better than Cafe du Monde without the crowds.

Miinukset: The walls were fairly thin so you could hear your neighbors. Also, nearly got high from the marijuana fumes seeing through the air system.

Plussat: Location was great, room was nice and hotel was beautiful.

Miinukset: They didn't tell us in advance we wouldn't have a window in our room. Also the bathroom was pretty small. There is just not much room to set anything down.

Plussat: Love the location and the Carousel bar. Love the history and the feel of the hotel.

Miinukset: Our room air was very loud and the shower sprayed water up into the ceiling light which could have caused harm to us.

Plussat: Pool was awesome, Carousel Bar was amazing, staff was top notch. Criollo was a very tasty restaurant. Location!

Miinukset: Limited channels on TV cable, wifi was a little slow, other than that, very nice

Miinukset: room # 944 is a bit too small

Plussat: I liked its atmosphere of a first class european hotel, the very good taste shown in the decoration of the room as well as the elegance of the reception area.

Miinukset: During our stay the used soap and shampoo were not replaced when the roorm was made,

Plussat: This hotel has the perfect location for a tourist travel in New Orleans, one street away from Bourbon street and a few blocks from Jackson square. The Hotel has also the best house keeping I ever had in the USA. They really think of everything.

Miinukset: Unfortunately breakfast was not included in the price although this could easily be foreseen.

Plussat: The hotel location was fantastic walk out the door to all the restaurants, night life etc., Bathroom very clean. Great Bar down stairs. The Old world charm of this Hotel is really nice.

Plussat: Top notch hotel and facilities. The front desk clerk could have been nicer, but overall it was a great stay.

Plussat: Location.

Miinukset: We had a bad problem with people smoking on our floor and it was a non-smoking hotel. I complained several times but the staff did nothing except spray air freshener. I came home with a sinus infection from all the second-hand smoke.

Plussat: essence festival

Miinukset: n/a

Miinukset: Wished we could have checked into room right away when we arrived. Still, hotel did make a real effort to have the room available within a couple of hours.

Plussat: hotel was really nice . valet parking was not so good it took 30 minutes to retrieve my car.

Miinukset: valet parking

Plussat: The staff was very pleasant and accommodating. The location is excellent; within easy walking distance of dozens of restaurants, Bourbon Street, art galleries, grocery stores, even a drug store 1/2 block away.

Miinukset: No.

Plussat: the location

Miinukset: the staff should learn how to smile and be friendly with their customers.

Plussat: The Location

Plussat: Royal, old-fashioned feel consistent with New Orleans old city.

Miinukset: Room was a bit smaller than expected, but sufficient for a couple.

Plussat: Elegance Central for visiting French Quarter Customer-Friendly Historic

Miinukset: Small room for Big Price

Plussat: * Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night

Miinukset: * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected

Plussat: Location

Miinukset: The room was too small especially the rest room. The hotel is nice but needs an update. The mattress was old and lumpy. I would not recommend this hotel to a friend.

Plussat: Staff was great! Location is excellent.

Miinukset: Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.

Plussat: The staff was great! Everyone is so friendly The hotel is perfectly located for all the touristy things but you don't hear any of the noise. Super nice stay!

Miinukset: Nothing!

Plussat: Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.

Plussat: In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.

Plussat: The beds were the best I had a hard time trying to get my girls to leave

Miinukset: The sandwich we got from room service

Plussat: Comfortable room, great AC, beautiful lobby, outstanding Sunday brunch.

Miinukset: Ac in the bathroom!

Plussat: This hotel has a classic feel with updated amenities and a fantastic roof top pool.

Miinukset: Our room was very small and had very little storage space and the bathroom had no counter space for toiletries.

Plussat: Great stay! Clean and comfortable hotel. Business center is not free, which is a negative. Carla at the front desk is wonderful!!!

Plussat: Nice building

Miinukset: Almost everything

Plussat: I attended a conference there so the facilities were nice and clean. I enjoyed the amount of restaurants and the affordability of them. The location is also stellar.

Miinukset: At least 2 lamps in my room didn't work. That was a major issue. Also, one of my rings that I didn't wear ended up on the floor after the housekeeper came by.

Plussat: Work out room, Starbucks, location, staff, room, everything....

Miinukset: a little better explanation at check about elevators.

Plussat: Everything

Miinukset: Had trouble with my keycard several times but no biggie

Plussat: The room was very comfortable to be in. The bed was comfy and lighting was calming. Very little hallway noise and never heard the neighboring rooms. All the staff I encountered was friendly and courteous.

Miinukset: The bathroom was a little dirty, some mold growing in the crevice of the shower door. A soap wrapper was left in the bathroom from the last guest. Nothing too major though. Only other complaint would be how confusing it is to get from the main lobby to the room elevators and the parking garage. The signage isnt all that handy as in some areas the main lobby isn't mentioned at all, either is the parking garage. It's especially frustrating with the arbitrarily named conference halls displayed all over.

Miinukset: Parking was too expensive!!! Limited unloading space But wonderful cleaning staff, bell service and front desk TOP NOTCH!

Plussat: Very nice! We came for our anniversary and it was amazing. The staff made our night special.

Miinukset: Layout can be a little confusing from the parking garage to the rooms, but once you get use of it it's a little easier.

Plussat: Nice modern hotel

Miinukset: Put hand soap in guest rooms prior to check in

Plussat: Was nice hotel - not much really close to the hotel but the french quarter is in walking distance.

Miinukset: our AC broke one night so it was 80+ degrees in the room and we had to wait up for an hour at 2am to get someone from the hotel staff to reset the thermostat. There was also quite a bit of road noise, even up at the 10th floor - was woken up by a garbage truck in the middle of the night.

Plussat: NA

Miinukset: I called 15 minutes after checking out because I left an item in my fridge and I was told my room hadn’t been cleaned yet so it should have been found. I later went to pick up my item at around 11:30 and since housekeeping wasn’t there no one had access to the lost and found. I had no update on my item and housekeeping never checked it in even though no one else had access to my room.

Plussat: We stayed here for the Rock n Roll Marathon. It was located right near the starting line, which was very convenient. They allowed us to have a late check out time so we did not have I rush after the race. The staff was friendly and the hotel was extremely nice.

Miinukset: The room was a little small.

Plussat: Everything

Miinukset: Leaving

Plussat: The staff was very friendly. The rooms were very nice and welcoming. I honestly don't know why people said it was dirty. But the lobby is elegant, the rooms well furnished and comfortable.

Plussat: It was beautiful!!! The room was spacious, the staff was amazing, the food was delicious

Plussat: Rooftop pool and complimentary PBJ s with hot chocolate make this a special place.

Miinukset: Love it.

Plussat: Staff was absolutely amazing. Accommodated every request efficiently.

Miinukset: Location was a bit off the beating path but nothing a stroller and long legs couldn't fix.

Plussat: Hotel had lots of staff and very polite and clean. Historical significance.

Miinukset: Kayak over booked telling us we had a room but the hotel was not advised. Hotel had no knowledge of us coming.

Plussat: I loved the uniqueness of the facility! It was beautiful and obviously very well taken care of!

Miinukset: I couldn’t find a microwave anywhere in the facility! This was frustrating when bringing back delicious leftovers and there was no way of heating them up!

Plussat: We attended an event at the Smoothie King Center and was able to walk. This beautiful hotel is centrally located to many of NOLA's attractions and restaurants. The staff was friendly and attentive,while the tradition of pb&j at 10:00 pm was a charming touch. The rooms are gorgeous as is the rest of the hotel.

Miinukset: This is not a complaint, but really a praise for kayak.com. Originally, I went through the the hotel's website to book my room. I saved $40 per night by using AMOMA through this website!

Plussat: Our room was luxurious! The linens were crisp and clean and the beds were so comfortable!!! The staff was friendly and helpful.

Miinukset: We were sitting at the bar for a drink and wanted a quick bite to eat. After a few minutes one of the bartenders made an announcement that there was a private event in an hour and a half and that we would all have to leave in an hour. At that time they started pouring our drinks in plastic and did not want to let us order food. Fortunately, he changed his mind and let us order a bowl of gumbo and the Thai ribs. It only took 15 min to get our order and we were out of there in plenty of time. The transition to a private event at the bar could have been a little less rude.

Plussat: The staff was very friendly and accommodating. The hotel is beautiful and the rooms are comfortable and spacious.

Miinukset: The elevator took forever and many people ended up using the stairs. The parking fee is way too high.

Miinukset: It was a great experience! Very kind staff!

Plussat: Decor and location

Plussat: I liked the historic quality of the rooms, and the quiet of the rooms as well. I also appreciated the coffee-maker for the room.

Plussat: The entire experience was delightful. From pulling up to a beautifully lit, opulent exterior, to the comfortable, old world feel of the room. A historical hotel with modern touches and great, friendly service.

Miinukset: A drink at the bar was $20.

Plussat: Hotel has a very good central dining room. Staff are courteous and professional. The choice of food although limited, quality is good. The 10-11 pm snacks stuff is very nice. The lounge are very clean, well maintained and give a very good ambiance. Cleanliness of the property is good and that is very nice.

Miinukset: The hotel is quite overpriced. The room (415) has very dim lights, window curtains are difficult to open which gives a feeling of evening all the time. Natural light coming in the room is less. The TV is kept in a cupboard/almera in such a way that you can watch it only from one bed as the doors of cupboard block your view from anywhere else in the room. They should use a simple nice tv stand rather and move the minibar to a corner.

Plussat: They lost our reservation and in response put us in the Presidential Suite, that was amazing. Service and staff were just wonderful. Also liked the tradition of peanut butter and jelly sandwiches every evening at 10 PM.

Miinukset: Well they did lose our reservation. Parking prices were too high.

Plussat: we spent a great anniversary at this very romantic luxury hotel and paid a reasonable price for it.

Plussat: Very friendly staff. Very helpful conciere/front desk. Nice pool area. Good location for St. Charles trolly/warehouse/near F. Q. would definitly return except for the one complaint lodged below. Thank you for helping us to have a great first visit to nola

Miinukset: The maid service every morning entailed many doors being open and shut in the am. Although they were not slamming them, it was quit loud and not conducive to sleeping in, especially when waking the nearby infant. Maybe a later start time or easing the doors shut.

Plussat: Sijainti, hotellin siisteys, kuntosali ja uima-allas

Plussat: The hotel lobby was very elaborately decorated and the rooms were clean and attractive. It was only about four blocks from the area where we spent most of our time and we were able to walk there easily.

Miinukset: After about 10:00 at night, the walk to the hotel room was rather desolate and we were a little uncertain about our safety.

Plussat: a very opulent setting with beautiful appointments and decor. the atmosphere was calming and luxurious

Miinukset: Bathroom was a little cramped

Plussat: the hotel was first class, very friendly staff and the rooms are excellent - very spacious and immaculate

Miinukset: bar prices are on the high side

Plussat: Cozy and comfortable, the cookie is great

Miinukset: Location is not next to Franch Court as Web posted, it has a distance of few blocks away.

Plussat: Nice hotel and location

Plussat: Getting upgraded to Max club access

Miinukset: Having information where the elevators were on every floor

Plussat: The Bed was very comfortable, liked the linens too.

Miinukset: A/c was intense when on, room got muggy when off. Specifically called to say we were arriving late, special occasion, could we be not near the elevator. We were put right next to the bank of elevators and had to listen to them all night.

Plussat: Location was great facilities well-maintained kid-friendly has a pool and it has a gym

Miinukset: The restaurant food was underwhelming was overpriced drinks were very expensive. Hotel elevators took a very long time for you to be able to get one and get to your floor and hotel staff seems confused or unable to do anything when asked. Phone was very difficult to get ahold of someone from your hotel room when you're calling the direct line operator or valet

Plussat: Central location right near Bourbon St and friendly staff

Miinukset: Hotel would not allow later check out and maids were knocking on our door at 930 am. Be sure to put privacy sign on door if you want to sleep in.

Plussat: Staff is incredible. View from room was great

Miinukset: Bathroom was disgusting...hair from previous guest, bathtub filled up with water. Elevator is a joke...takes forever

Plussat: I like that we upgraded to the corner room on the 35th floor.

Miinukset: We stay from Saturday til Monday. This was during the time of the potential threat of Hurricane Nate. Luckily the hurricane did not hit New Orleans. Sunday our room was never clean, nor did we receive any new towels. I called down to the desk (3) and no answer. This was disappointing.

Miinukset: Room was musty smelling

Plussat: Location

Miinukset: To many drunks

Plussat: Good price, really liked the option to earn rewards for not having room cleaned by staff for duration of stay, location, and bag storage

Miinukset: No kitchen appliances in room, expensive breakfast

Plussat: Our room had an amazing view. This hotel is perfectly situated on the edge & within walking distance of the French Quarter, street car, etc. Beds were really comfy. Liked the efficiency of the elevators (pressing what floor you want to go to on the outside rather than up & down) as floors were grouped together

Miinukset: Honestly for a hotel of this price & quality I would expect a larger bathroom. It was barely big enough for 1 person. The ceiling was also very low in the bathroom causing me to bump into it several times while doing average tasks.

Plussat: Great service, attentive, comfortable bed with fantastic views of the city from huge windows in the room. The room itself was nice and large and came equipped with a coffee maker and small fridge. Bathroom could use some updating (tub/shower) but was certainly adequate with decent amount of counter space. We didn't eat in the onsite restaurant, but did have cocktails and snacks at the bar. Great time there with drinks made to order and delicious small plates to share. The bar staff were friendly, served impeccable drinks and couldn't have been more accommodating. Hotel also has a Starbucks inside with full service and selection as you would find in an offsite Starbucks store. Loved our stay at the Marriott on Canal Street and can't wait to return!!

Miinukset: Bathroom tub could use updating

Plussat: The lobby area was nice and the bellman were very helpful and friendly.

Miinukset: The room was lacking basic items like bath towels, coffee cups. We were “upgraded” to a suite which had a queen spring with a twin mattress with the springs sticking out so we were unable to use this for our kids but still had to pay the upgrade price. Therefore the “upgrade” did not provide us with any additional sleeping space. The room door key did not work because they had to charge the lock. The concierge desk was impossible to reach to get towels, sheets, ect. It would just ring and go to voicemail. We tried to order food from the in house restaurant and they directed us to their in room menu which did not exist. Our room was two levels with an exit door on each level. I asked if they could deliver our sheets to the second level because we may not hear the knock on the first level and they said they were unable to go to the second level, even though this is a normal hotel floor with a normal hallway door entry so I was confused by this. Many of these issues are likely because they are short staffed with COVID-19 and hopefully will be improved.

Plussat: We have been using the Sonesta for many years. Location, Location, Location and an excellent hotel. Relaxing. Great Pool scene, THE BEST street scene. NOLA's best.

Plussat: Everything but mostly location

Miinukset: N/A

Plussat: Very nice hotel. Prices reflect hotels location. Service was excellent. Please note that during our stay that there was construction, both road and building, being done right in front of the hotel. That made it difficult traveling the one way streets to get to the hotels parking garage. Choose your dates carefully if you select this hotel.

Plussat: right on bourbon street, a little noisy at night....but hey, what fo you expect if youre looking for a hotel ON bourbon street?? beautifully decorated lobby for christmas and extremely friendly staff

Miinukset: Have stayed at this location numerous times but have never had such a small cramped room. AC could not keep up wife was hot and uncomfortable both nights. Called maintenance first day of stay and he said it was working ok. Could not enter the hotel without being accosted by losers trying to get you to come into their strip clubs which surround the hotel.

Plussat: Staff. Comfort. Location. Jazz lounge.

Miinukset: Pricing is very high during Mardi Gras weeks. Jazz lounge closed at 10pm

Plussat: Confortable accomodations

Plussat: Well located for easy walk to all attractions on the French Quarter. Elegant, well maintained LARGE roomsnothing

Plussat: I enjoyed the location, clean rooms, pool, staff, bed, nature sounds from radio, and smell.

Miinukset: Noisy at night due to burbon st, but that was expected. Nature sounds come in handy.

Plussat: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!

Miinukset: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!

Plussat: The salt water pool was nice.

Miinukset: I really wanted a balcony room and they didn't even asked me if I want one. The water didn't even get hot shower

Plussat: Our room was on the art club floor. Amazing

Miinukset: Nothing

Plussat: Unfortunately I became ill during my stay. The staff and management went out of the way to make sure I was serviced as asked. I am very grateful and will always consider you brand name where ever I may travel. Thanks to your front desk personal and the Bellman and especially the Managing Director during the day. He was courteous enough to grant me a discount on a change that I had to make days prior to my reservations, from original booking on 10/01/10. I was so impressed that I was convinced next to Disney World the service I received at the Royal Sonesta was more than comparable and has forever made me a loyal client.

Miinukset: no complaints

Plussat: the service and amenities and especially the location

Miinukset: a little too pricey

Plussat: Service was very good.

Miinukset: The credit card that the room was booked under was blocked on the day of arrival and when the guest arrived the room and reservation was cancelled outright. A smelly room on the noisy side was given but was changed the next day. However it would have been appropriate if the hotel had informed me of this so it could have been sorted out instead of just cancelled the room.

Plussat: The location in the French Quarter and the ease in getting around the city of New Orleans.

Miinukset: Yes

Plussat: Vastaanotto hotellissa oli miellyttävä. Henkilökunta oikein mukavaa, erittäin avuliasta ja tehokasta. Sijainti on fantastinen, kaksi eri maailmaa vierekkäin... Bourbonstreet ja sen häkellyttävä syke... kadulta Sonestaan sisään astuessa tulee kristallikruunujen säihkeeseen ja tyyneen rauhallisuuteen, kadun iloisen riehakkuuden vastapainoksi. Royal street myös vieressä, ympäristön ravintolat jne. suosittelemme lämpimästi. Palatessamme New Orleansiin, palaamme varmuudella myös Royal Sonestaan. Itseasiassa odotan sitä malttamattomana jo nyt, vaikka olemme olleet kotona suomessa vasta 5 päivää.

Miinukset: Ei ollut, suosittelemme varauksetta!

Miinukset: You charge for the internet...its 2910!!! also you have great high def tv's no high def service..what a waste of money...fix it for next yr. for now we will stay again..if you [change]

Plussat: The convenience of the hotel to the restaurants and the parades. The pillows and bed were very comfortable, pleasant hotel employees.

Plussat: I like that there was security during Mardi Gras. I was also very pleased with the friendliness of the staff and the willingness to help out when we needed it.

Plussat: The hotel is gorgeous, elegant, and clean--a nearly impossible combination to find anywhere else in the French Quarter. My fiance and I are having our wedding reception there next year, so I knew I loved the place when I booked.

Miinukset: We had a disastrous experience with the reservations. I called to confirm the day we were supposed to check in just to make sure everything was in order because we were coming with a huge wedding party who had all booked through booking.com. They had lost our reservations and were very rude, blaming everything on booking.com. Your customer service reps straightened everything out, so thank you!

Plussat: it was great