New Orleans hotellit Central Business District

Plussat: Small Cozy Different

Miinukset: The smells weren’t good in two occasions but they were gone rapidly

Plussat: Room design and space

Miinukset: Covid closed the bar. Would have loved that

Plussat: Loved everything. Not one single complaint. Rooms were well appointed. Comfy beds. I will definitely returnto this hotel. Beautiful public spaces, bar soon to open French bistro, beautiful courtyard and cool library room with nice sofas to lounge or work.

Miinukset: The only slight issue was that I had a ground floor room and my window faced an alley; so lots of weekend noise. Choosing a room on an upper floor may help.

Plussat: New was very comfortable. Hotel was in a great location. Staff was very helpful

Plussat: The hotel is really chic and has a cool vibe. The location is perfect.

Miinukset: Beware that there are rooms that have no windows to the outside! My husband and I booked a king room with city views, but were notified on arrival that we had been "upgraded" to a king suite because we were celebrating our anniversary. When we got to our room, we realized in horror that the only window was a small window to the busy interior hallway. The idea of staying in that essentially windowless room was unbearable to me, and we asked to be transferred to any room with a window. We were transferred to a beautiful room the next day, but I would never have even booked the hotel had I known that we would spend the first night without natural light. It also felt disingenuous to call it an upgrade. The staff was also nice enough, but not the most competent.

Plussat: This was a hotel we had never stayed at before and I took a chance and it paid off. The hotel was updated, clean and very modern.

Miinukset: The location is on Canal but at the other end of Canal, so unless ur an avoid walker take an Uber or Lyft.

Plussat: Spacious rooms, very clean and HQ finishes

Miinukset: I bit noisy from hotel engines

Plussat: The hotel was newly renovated with large open spaces and modern finishes. The room was very spacious, clean and accommodating for both a business traveler and a leisure trip.

Miinukset: While the hotel is new & modern with open spaces and large rooms it seems to be lacking warmth. For example the lights in the rooms were VERY BRIGHT with no dim levels, the floors are completely tile - no carpet or rugs so the room felt stark. Similar feel in the common spaces - for example the bar wasn’t open during the afternoon (IN NEW ORLEANS) and it seems the bar was the only popular space in the lobby area. The overall aesthetics are pleasing but something is just lacking. The management should really figure it out because the space is too nice not to be enjoyed by a high end clientele.

Plussat: The pool is so nice! Our room was fabulous!

Plussat: The hotel was beautiful, room was comfortable, staff was wonderful

Miinukset: Our only complaints were that the tv didn't always work very well. It would cut out for no apparent reason and sometimes just stop working. We also felt that the movie rentals were absurdly expensive. I've never had a hotel charge $19 for almost every movie available.

Plussat: The building is beautiful and there are great bars/restaurants in the lobby. Our room was spacious and very comfortable.

Miinukset: The bathroom was a bit disappointing for a luxury hotel. Also, the spa was disappointing.

Plussat: The location and the overall feel are great.

Miinukset: They're not very accommodating, nor does the room come with much in the way of extras.

Plussat: The room was beautiful, the staff was very helpful and alway available.

Miinukset: I really miss not having a coffee maker in my room.

Plussat: Everything

Miinukset: Leaving

Plussat: The staff was very friendly. The rooms were very nice and welcoming. I honestly don't know why people said it was dirty. But the lobby is elegant, the rooms well furnished and comfortable.

Plussat: It was beautiful!!! The room was spacious, the staff was amazing, the food was delicious

Plussat: Rooftop pool and complimentary PBJ s with hot chocolate make this a special place.

Miinukset: Love it.

Plussat: Staff was absolutely amazing. Accommodated every request efficiently.

Miinukset: Location was a bit off the beating path but nothing a stroller and long legs couldn't fix.

Plussat: Hotel had lots of staff and very polite and clean. Historical significance.

Miinukset: Kayak over booked telling us we had a room but the hotel was not advised. Hotel had no knowledge of us coming.

Plussat: I loved the uniqueness of the facility! It was beautiful and obviously very well taken care of!

Miinukset: I couldn’t find a microwave anywhere in the facility! This was frustrating when bringing back delicious leftovers and there was no way of heating them up!

Plussat: We attended an event at the Smoothie King Center and was able to walk. This beautiful hotel is centrally located to many of NOLA's attractions and restaurants. The staff was friendly and attentive,while the tradition of pb&j at 10:00 pm was a charming touch. The rooms are gorgeous as is the rest of the hotel.

Miinukset: This is not a complaint, but really a praise for kayak.com. Originally, I went through the the hotel's website to book my room. I saved $40 per night by using AMOMA through this website!

Plussat: Our room was luxurious! The linens were crisp and clean and the beds were so comfortable!!! The staff was friendly and helpful.

Miinukset: We were sitting at the bar for a drink and wanted a quick bite to eat. After a few minutes one of the bartenders made an announcement that there was a private event in an hour and a half and that we would all have to leave in an hour. At that time they started pouring our drinks in plastic and did not want to let us order food. Fortunately, he changed his mind and let us order a bowl of gumbo and the Thai ribs. It only took 15 min to get our order and we were out of there in plenty of time. The transition to a private event at the bar could have been a little less rude.

Plussat: The staff was very friendly and accommodating. The hotel is beautiful and the rooms are comfortable and spacious.

Miinukset: The elevator took forever and many people ended up using the stairs. The parking fee is way too high.

Miinukset: It was a great experience! Very kind staff!

Plussat: Decor and location

Plussat: I liked the historic quality of the rooms, and the quiet of the rooms as well. I also appreciated the coffee-maker for the room.

Plussat: The entire experience was delightful. From pulling up to a beautifully lit, opulent exterior, to the comfortable, old world feel of the room. A historical hotel with modern touches and great, friendly service.

Miinukset: A drink at the bar was $20.

Plussat: Hotel has a very good central dining room. Staff are courteous and professional. The choice of food although limited, quality is good. The 10-11 pm snacks stuff is very nice. The lounge are very clean, well maintained and give a very good ambiance. Cleanliness of the property is good and that is very nice.

Miinukset: The hotel is quite overpriced. The room (415) has very dim lights, window curtains are difficult to open which gives a feeling of evening all the time. Natural light coming in the room is less. The TV is kept in a cupboard/almera in such a way that you can watch it only from one bed as the doors of cupboard block your view from anywhere else in the room. They should use a simple nice tv stand rather and move the minibar to a corner.

Plussat: They lost our reservation and in response put us in the Presidential Suite, that was amazing. Service and staff were just wonderful. Also liked the tradition of peanut butter and jelly sandwiches every evening at 10 PM.

Miinukset: Well they did lose our reservation. Parking prices were too high.

Plussat: we spent a great anniversary at this very romantic luxury hotel and paid a reasonable price for it.

Plussat: Very friendly staff. Very helpful conciere/front desk. Nice pool area. Good location for St. Charles trolly/warehouse/near F. Q. would definitly return except for the one complaint lodged below. Thank you for helping us to have a great first visit to nola

Miinukset: The maid service every morning entailed many doors being open and shut in the am. Although they were not slamming them, it was quit loud and not conducive to sleeping in, especially when waking the nearby infant. Maybe a later start time or easing the doors shut.

Plussat: Sijainti, hotellin siisteys, kuntosali ja uima-allas

Plussat: The hotel lobby was very elaborately decorated and the rooms were clean and attractive. It was only about four blocks from the area where we spent most of our time and we were able to walk there easily.

Miinukset: After about 10:00 at night, the walk to the hotel room was rather desolate and we were a little uncertain about our safety.

Plussat: a very opulent setting with beautiful appointments and decor. the atmosphere was calming and luxurious

Miinukset: Bathroom was a little cramped

Plussat: the hotel was first class, very friendly staff and the rooms are excellent - very spacious and immaculate

Miinukset: bar prices are on the high side

Plussat: Cozy and comfortable, the cookie is great

Miinukset: Location is not next to Franch Court as Web posted, it has a distance of few blocks away.

Plussat: The location was perfect for us. Not too much congestion, but close enough to walk to the French Quarter and other shops. I also like the decor of the hotel and the beds are very comfortable.

Miinukset: No fault of the hotel, but at wee hours in the morning, our drunk neighbors were very very loud in the halls and in their rooms. More sound proofing would be greatly appreciated.

Plussat: Nice interiors and free bottled water. They have good beds though, that was a plus.

Miinukset: Very poor facilities, in this day and age, no free wifi is just not OK, its a dealbreaker. Its not like they are not charging enough for the room, plus wifi does not cost a lot anyways! And whats with the $45 valet per night? Do they wash your car and paint it?? We thought it was fleecing as they knew that parking is an issue around that neighborhood. Overall just OK place, not worth the effort to stay here.

Plussat: Free Illy coffee in the morning was a nice touch. Location of the hotel in relation to attractions was great. Easy access to the trolley.

Miinukset: The rooms weren't very sound proof. We could hear the conversation of the people next door, and any time the train horn or boat horn went off we could hear it very loudly (even on the 21st floor). The hotel restaurant was being renovated.

Plussat: decore style, great location- most things in walking distance, safe, good value.

Miinukset: No exhaust fans in bathroom, pool is deceiving from pics, much smaller in person.

Plussat: The location was great.

Miinukset: Just kind of dirty and run down in places.

Plussat: Loud hallways with zero insulation. In the morning I counted the doors slamming from maids....are you ready...143 times in a three hour period lying in bed. Do the two know how to leave a door ajar. It is hard as the doors open in a awful direction. But I literally heard every single noise from 8-11am. I felt it I farted, you would hear it 14 rooms away, major design flaw. Insultstr the hallways and tell the housekeeping staff to stop letting the doors slam every time they enter a room.

Miinukset: No insulation.

Plussat: Great service. Great beds! Beautiful hotel

Plussat: Good location

Miinukset: Had to ask multiple times a day to have room cleaned, on multiple days.

Plussat: This was a great hotel and a great value! I enjoyed my stay in the staff did a nice job cleaning the room each morning. The room was very well-equipped and the hotel had a nice lobby, great bar, pool and fitness center. My room even had windows on two sides giving me great views and a feeling of openness. Only low ceiling heights, a tight. Anthropomorphic and carpet as opposed to wood floors keep this hotel from being one of the very best. It has a great boutique feel and killer location near downtown and the French quarter.

Miinukset: Low ceiling heights, a tight bathroom and carpet in the room as opposed to wood flooring. These are small comments. The hotel was great!

Plussat: This trip was my first time to the south, and the staff at Le Meridien were very polite and professional. Everywhere from the bell hop during the day, to the bartender at night, to the front desk reception. The in-room service was excellent, the food and wine hit the spot. The location was a bit farther from the convention center then I anticipated but it was nice to have a little stroll to and from the conference to the hotel. I really like the decor at Le Meridien. The pool and gym were fantastic!

Miinukset: I did not like how expensive the in-room service fee is. I was charged $4 fee plus another $10 fee, both labeled as in-room service fee's to order dinner up to my room.

Plussat: Comfortable bed. Location

Miinukset: Breakfast

Plussat: All the staff we encountered was very friendly and helpful, the front deck clerk at check in especially

Miinukset: The hall was a litttle funny smelling

Plussat: I was extremely disappointed in my stay at the W. I will never stay at another W again. It was not worth the 200 I paid per night.

Plussat: Location was superb, room were clean, and staff were excellent.

Miinukset: Pillows were a bit hard to make comfortable.

Plussat: friendly, Luxe, design

Plussat: One of the best staff and facilites I have ever stayed at. The staff are incredibly helpful and friendly. I was blown away by the service.

Miinukset: If I had to pick something, I didn't like the pillows. Too hard, but that's just me.

Plussat: The beds were Awesome! Very comfortable.

Miinukset: Wet spot on the floor of the room. Bathtub a little dated.

Miinukset: The staff did not apply a 4* hotel service. Several of the nice appliances provided in the room did not work (iPod speakers, radio/alarm clock) and electricity sockets in the bathroom were ,alfunctioning and therefore dangerous to use. Worst of all, we were charges for several services/items we did not use: valet parking, mini bar and a large phone bill came out of nowhere.

Plussat: Very comfortable and hip vibe. There was also a great band at their in-house music venue.

Plussat: I used to live down the street. The Hotel is in a great location, close to lots of great restaurants, and close to many businesses. I was excited to stay here as they have live music every night, a good restaurant, and lots of young people hanging out.

Miinukset: I believe the Hotel went way too far when trying to be 'hip'. 1. Upon check in the front desk attendant was not polite, sighed ignored my request twice when I asked for the corporate rate then made me wait 5+ minutes while she waited to ask her manager (I told her to ask him when he was free and get back to me - this never happened). 2. The hotel room AC only goes down to 68F which felt much more like 75F when trying to sleep. I have seen other reviews which also mentioned the same thing. 3. Each time I valeted my car (with a standard transmission) it took the valet over 15 minutes to retrieve it. Upon check out, the valet showed up in my car with it stinking of burning clutch. I noticed a new dent in the door, and pointed it out to the valet at which point he shook my hand and said "I never drove a manual before and I just taught myself how to on your car. Thanks so much."

Plussat: Overall it was a good experience.

Miinukset: The room was 45 minutes late being prepared for us and it mad us a little late getting to a meeting place for our party.

Plussat: I enjoy the general aesthetic and vibe of Ace hotels, and I've always liked the playful elements they throw in that really add to the overall experience.

Miinukset: The room we were in was kind of terrible. Light switches were located in inconvenient and counterintuitive places, the bed was entirely too big for the room, the doors kept sticking (the room door had to be yanked open and slammed shut, repeatedly, which i'm sure our neighbors loved; the bathroom door closed just fine, but required patience and strategy to open), and the location of the bed meant that only one side got a nightstand. I ended up having to put my phone and glasses on the top of the headboard, which was kind of precarious. I hope this was just one bad room, but I honestly doubt I'll ever have a chance to find out if that's true.

Plussat: Pool, bar, restaurant, minibar, room service and location were great.

Miinukset: Our flight arrived early, around 1:00 so we checked in with the front desk, knowing our room probly wouldn't be ready. They checked us in, stowed our bags and got our number and said they would call when our room was ready. By 4:15 when we hadn't heard anything we headed back to see what was up. The front desk had just forgotten to call us...so went ahead and told us our room was ready and gave us a key. The hotel lobby/bar is so beautifully done. And then we got to our room... The Art Deco lighting, while cool in theory doesn't nearly shed enough light in the very dark rooms. Especially since one nightstand was missing it's lamp all together and the over head lighting fixture was only partially working. In addition the very heavy doors close behind you automatically and do not have a "soft close" feature so doors are constantly slamming up and down the hallway which is incredibly loud, especially while trying to sleep. To add to the discomfort neither the beds nor pillows were particularly comfortable. This was our first getaway without our baby and even as sleep deprived parents of a six month old... we weren't able to get a good nights sleep. This wasn't helped by the visit from housekeeping at 8:00am on the day of check out nor the 2 subsequent visits by staff to see if our room was empty all before 9:45am. Not quite as bothersome but still disappointing were stains on the bathroom linens, only one robe in the closet, and the cable box dangling from the tv that was mounted to the wall. There is a fine line when decorating with a minimalist aesthetic and unfortunately without proper upkeep the room just looked bare and run down. Not good for a hotel less than a year old. Lastly, and this is more of a design flaw, in my opinion, the beautiful large window in our room had 2 shade options 1) a sunscreen that offered a light filter from outdoor light and 2) full shutters that can either be open fully or closed fully. If you open them partially, the light that comes through shines directly on the pillows, so right in your face, and fully closed you are in a tomb, which is great if you want that...but good luck getting to the bathroom because it is pitch black. No small illumination option in the bathroom to light your way. Oh and the bathroom... no vent or fan in the room or bathroom, so if someone goes to the bathroom and you don't want to smell it, you pretty much just have to leave the room. No matches, either. (Sorry probably too much information, but...a real issue!) Also, the water pressure and temp were set so low after showering I contemplated waiting until I got home to avoid having to take another Luke warm shower. I hate writing this! I'm not a complainer, just honstly beside myself with this experience. I historically love Ace Hotels and have stayed at several of their properties and have great experiences, which is why I booked the room here for our New Orleans getaway. So disappointing, hope they improve.

Plussat: Ace is well designed with NoLa touches throughout. it is a very happening place in NoLa, with a full event calendar. We went to a dance party on Friday at Ace and the next afternoon there was a dance competition. Stumptown coffee is adjacent to the hotel so great coffee guaranteed. Located in the Warehouse district , 10 min walk to French Quarter and around the corner from the St. Charles street car stop. Staff was very friendly.

Miinukset: it is can get busy and crowded so if you are looking for something quit and private, Ace is probably not for you. Charge for water. Mattress was not very comfortable.

Plussat: I really enjoyed the rooftop pool area and getting coffee in the great coffee shop downstairs. The hotel had a bit of a funky vibe but still a little luxurious. I enjoyed the atmosphere and it really seems they pay attention to what people are looking for on vacation

Miinukset: Very minor. But lighting was very poor in hallways elevators and in the room and could give a dingy feeling sometimes

Plussat: My husband and I stayed at the Ace for three nights in July. We had read some reviews about poor AC, so I was concerned that we may not have the most comfortable room. I was wrong. Our room was great and COLD (in the best way). Check in was way and pleasant. The coffee shop and restaurants connected to the hotel, as well as the shops like Freda, were great. The lobby is a popular hangout and had an awesome reggae band Saturday night. The pool area was busy but also pleasant. Clean room. Comfy bed. Highly recommend.

Miinukset: Wish they offered room service.