New Orleans hotellit lähellä The Shops at JAX Brewery

Plussat: Walkable Distance to French Quarter! All of the conveniences from home. More room than needed in the suites, we never utilized the living room...

Plussat: Size

Miinukset: Had to pay extra for parking

Plussat: Great location in the French Quarter yet far enough from all the noisy crowd to be able to sleep at night. Historical building. Rooms are studios with fully equipped kitchen.

Miinukset: No slippers and robe in the room.

Plussat: I like how tall the ceiling was, and I love the comfortable bed and couch. I love the wonderful shower and I love the hot tub.

Miinukset: I could hear the squeaky noises from the ceiling when people were walking upstairs.

Plussat: The staff was wonderful! The fresh squeezed juice in the lobby was great! The pool was beautiful, it was a tad small but we didn't swim so we didn't much care. Although, the house sits right on the street we couldn't hear noise from the city even outside! Room was bigger than expected and very nice! We Will definitely stay again! We felt very safe! Wonderful location!!!

Miinukset: The view was non-existent, however we were about 5 feet from the pool area which was beautiful! We knew going in we did not have a city view and thus was not an expectation of ours! The bed could of been a bit softer but we sleep on a water-bed at home so it's hard to find a comfortable bed when travelling.

Plussat: It was very authentic in New Orleans charm, but also so comfortable! Loved our king suite. Everything was so wonderful! Would recommend and stay again for sure. Location was PERFECT!!!!!!! One block up from bourbon street- which trust me, that’s perfect because bourbon street is so loud at night

Plussat: We love the Grenoble House, Location, facility, and the staff was wonderful! Safe, private, quiet and very clean.

Miinukset: Sparse breakfast. Having juice would be great. However, no big deal.

Plussat: The staff was awesome and privacy was great!

Plussat: The View was amazing, they went out their way to help us celebrate out honeymoon, the room was very very nice and very spacious thank you for your hospitality in funniness

Plussat: The staff was very understanding and made a great effort for our experience to be welcoming. After our complaints the room was properly clean and we were given apology tokens. The continental breakfast was satisfying and the waitress was the sweetest, most Louisiana-friendly person. The hotel location is fantastic as it is right in the centre of the French Quarter but peaceful and quiet.

Miinukset: The room was dirty inside the drawers, the bed sheets, bath towels and you cannot imagine how it was under the bed. We were offered to move to a different room twice though we only accepted once. All we wanted was a clean room.

Plussat: Great location. Excellent bar attached with great music.

Plussat: Beautiful old hotel. Very close to bourbon street and Jackson Square.

Miinukset: The cleaning staff was not very good. Very dusty behind beds. They left our room wide open when they were done with it on the last day. Thank God they provide a safe!

Plussat: Pretty much everything - staff were great, building is beautiful with a fantastic history, location can't be beaten, quiet once inside, great price

Miinukset: Couldn't complain about anything - being able to open the windows would be nice but not something to moan about.

Plussat: n/a

Miinukset: the toliet kept screaming every time we flushed it

Plussat: Fabulous old hotel with lots of history smack in the middle of the French Quarter just off Bourbon St but away from noise. Live music in the bar every night. Nice pool area. Would highly recommend!

Miinukset: Nothing!

Plussat: Great location , staff super friendly

Miinukset: Rooms smaller than I liked

Plussat: Everything was in walking distance. Very clean.

Plussat: Perfect location. Excellent staff. Comfortable rooms. Just what I needed!

Plussat: Greeting and efficiency of staff. Comprehensive and jocularity of concierge.bar(s) and pool. Lobby availability for family pow-wows with knowledgable guys for advice. Beds totally comfy and coffee availability.

Miinukset: 4pm check in, but understand the necessity and the staff is expert at mitigating and facilitating getting it done a bit earlier if possible. Also, both our key cards got xxld mid-stay and had to be reissued.

Miinukset: The A.C. in our room didn't work. Housekeeping brought a fan but it was still very warm. Everything else was great!

Plussat: I loved being in the French Quarter. The room had plenty of space and great water pressure. For those who want to party, it’s close to bars but far away enough from the noise. We were there for a relaxed weekend and were able to easily walk to restaurants, shop, take tours and the area is super safe. Also the staff was excellent.

Miinukset: Nothing

Plussat: The old style character was wonderful!! Rooms were spacious!! The staff was amazing when we checked in she went out of her way to help me!! Wonderful customer service.

Miinukset: The hot water want very hot

Plussat: The location is perfect. Hotel is pretty.

Miinukset: No hot tub. Otherwise, all was great!

Plussat: I felt unsafe on the bottom floor without the ability to lock the door.

Miinukset: Security

Plussat: Location, size, food was awesome, staff amazing.

Plussat: Location, comfort and charm of old town updated hotel. Loved the brick walls. Bed and pillows super comfortable. Slept soundly! Appreciated being able to control the room temperature. Easy to walk to all areas of French Quarter. Staff attentive.

Miinukset: We were in the annex building and the doors would close loudly with a bang, but thankfully we were so comfortable and sleeping so soundly in our beds that our sleep was not disturbed.

Plussat: Great location. Friendly staff.

Plussat: I've stayed at this hotel many times over the years and it is still my favorite. Location is great just off Bourbon street and its an easy walk to everything within the French Quarter. The facilities are excellent with luxurious amenities and well maintained rooms. I highly recommend this hotel to anyone looking to stay in New Orleans.

Miinukset: Evening staff provided some information about the parking policy that wasn't accurate causing some confusion and last minute changes we weren't expecting. The morning staff explained the issue but all staff needs to be on the same page to prevent confusion and problems.

Plussat: Everything was exciting, and friendly. The staff was very friendly. The restaurant served good food. The patio was very inviting and cozy. The room was nice. We got an upgrade that was a pleasant surprise. The whole experience was wonderful.

Miinukset: Went out and came back at 2pm and the room wasn't cleaned, but the house keeping staff did come by later on in the day to ask if we wanted it cleaned, and we said no because we had already settled in.

Plussat: Amazing staff, awesome location

Plussat: Convenient to everything in the Quarter. Clean and quaintly elegant.

Miinukset: Bathroom was a little small for three ladies but it was very clean.

Plussat: Staff was accommodating.

Miinukset: Would have preferred heavier blanket. One of the sheets was stained.

Plussat: The location was perfect - in the middle of all the action and in walking distance to the riverfront.

Plussat: How quickly the hotel was able to upgrade our room (for a small fee) to escape the noise of Bourbon Street.

Miinukset: Outermost rooms do not block out the sounds of Bourbon Street - very noisy. Also, obnoxiously loud drunk people yelling inside the hotel halls after midnight; this happened every night at least once.

Plussat: Location can't be beat. Nice but not fantastic pool. Food on sight very good. Rooms good size and clean. Service outstanding.

Miinukset: Only complaint would be $48/d parking

Plussat: People were nice, breakfast was great and the scenery . There were an abundance of restaurants near by. This hotel is in the heart of the French quarter. I would definitely stay here again!

Miinukset: When checking in there was an issue with the room we requested. The room was no longer available. The cost of the room viewing Bourbon Street was priced differently than the inside view. The person that checked us in offered us a $50 credit (he was not clear for what). I later inquired (respectfully) why I was being still charged the same rate. After receiving confirmation we were later offered $100 per night (seems more accurately priced). I inquired if I still had the $50 credit and was told yes, it could be used any where within the establishment) I asked if my account would be properly noted I was told yes. Upon checkout I had to remind them of the adjustment and there was no note related to the credit. I was told that I needed to speak with a manager. The manager was not there. Once I made it back home, I contacted the manager and they adjusted my price. I also found out (though a credit card transitions) that we were charged $14 for water that was supposed to be in the room, but was never there. Though we had this minor experience. I would definitely stay here again and the issues that I encountered were taken care of properly when I spoke with a manager (he was friendly as well).

Plussat: Everything was excellent except a tiny bit pricey

Miinukset: the mattress needs to be turned (top to bottom). the top went downhill as opposed to raised a little

Plussat: The location on Bourbon street gave us the ability to walk the street and not be too far when we wanted to rest

Miinukset: Very pricey for what you get. The rate for daily valet parking for hotel guests is outrageous. Staff was pleasant but not overly friendly. Our bathroom still hope soap drippings in the tub and something that had dripped in the front of the sink that wasn’t wiped off

Plussat: Loved being in the middle of the French Quarters where all the action is

Miinukset: NothingI enjoyef

Plussat: Location was great.

Miinukset: They over charge us $1100.00 on my card and couldn’t explain why.

Plussat: Everything was great and loved that you walk right out the door to Bourbon Street and entertainment.

Miinukset: Nothing not to like.

Plussat: We had never been to New Orleans and this hotel was in the perfect location and it was beyond beautiful! We were so pleased that we picked it.

Miinukset: Everything was perfect

Plussat: Love the Royal Sonesta!

Plussat: Main lobby and front desk staff.

Miinukset: Hotel wasn't family friendly. We couldn't bring our son into any of the bars in the hotel. And the pool was filled with drunk kids all weekend.

Plussat: The location of the Hotel, The view and the courtesy of the staff.

Miinukset: YES ! Was not made aware of the parking issue, What I mean is that to park even close to the hotel would have cost $40 a night and haul the luggage. Parked at the hotel at a cost of $50 a night X 2 nights. No choice, No other parking was available !

Plussat: location is great. walking distance to many attractions

Miinukset: no free parking. $50 for close by parking or &45 for valet parking.

Plussat: Location

Miinukset: Homeless people sleeping in the front! Several employees had bad attitudes

Plussat: It is convenient to the casino, Mercedes Benz stadium and the staff were helpful at check in.

Miinukset: I booked a king room but was placed in a room with two beds after booking months in advance. I called the front desk and was offered a room next to the elevator, but was told it would be very loud, hearing elevators all night. Bed sheets were dirty and the bedside table looked like it had not been cleaned in a while. After having spent that kind of money, I expected better. ( with parking included it was close to $800 for two nights).

Plussat: Location

Miinukset: On two different occasions there were either no toiletries or used toiletries in my room along with dirty towels. The M club was not fully stocked and breakfast was a disappointment

Plussat: Clean and centrally located

Plussat: Location was perfect

Miinukset: It was all good

Plussat: We stayed up pretty high so the noise was filtered quite a bit from the street. They have the option to order breakfast ahead of time. The bed is super comfy too. The tv already has YouTube and Netflix installed too. They have a little store in the hotel lobby that has lots of option as well.

Miinukset: The bathroom toiletries are pretty drying but they smell great. I’d bring your own moisturizers.

Plussat: location

Miinukset: we got walked in on by another guest, our key was given to someone on accident so they say.

Plussat: Location

Plussat: I loved it location and proximity to everything. You never have to cross Canal st. Which is a huge plus for me!

Plussat: Convenient location and solid, Marriott-level quality. Room service was fast and excellent.

Miinukset: It's noisy throughout the night.