New Orleans hotellit lähellä The Outlet Collection at Riverwalk

Plussat: Elegant n sophisticated n perfect size n private

Miinukset: My room was not ready when I arrived after 4pm so I had to wait in the lobby.

Plussat: A hotel with great service and location.

Plussat: We were put in a corner suit it was great

Plussat: Best Hotel , Staff, Amineties , Location , Food, Lounge, pool, n More Thanks but Hotel we stay in while in New Orleans Exceptional Kim

Plussat: Lovely n Fabulous

Miinukset: Pre fix dinner menue

Plussat: Loved the two-room suite (BR and living area) with extra-large bath. Restaurant was excellent both for dinner and breakfast.

Plussat: Location! Could not beat the $250 rate for a suite! But there were no events in the city!

Plussat: The has my room ready for check in once I arrive at noon on Friday.

Miinukset: No

Plussat: The first time my partner and I entered, we were treated like royalty. Staff helped us with all of the things we need help with. The room was amazing and the experience we had there was great. Even though we only stayed for one night, it was well worth it. Also, it was our anniversary so we came to a room with a plate of chocolate covered strawberries. It was a great surprise and definitely put the cherry on top for our trip... or should I say strawberry on top.

Miinukset: I did not like that we did not stay longer or were able to the enjoy the hotel as a whole. Other than that, no complaints.

Plussat: The Reservationist ( Ms. Blair))who assisted me with getting the 3rd Party Auth. Form completed and placed on file was GREAT! I was so impressed with her professionalism and kindness, I felt compelled to show her my appreciation with a little gift from Austin from me. Awanda, the overnight agent who did not hang up on me, did her best to get me in contact with her MOD. She knew the ball was dropped and her co-worker was totally out of line. I'm still in disbelief the other agent Brittany B actually hung the phone up in my face as I was speaking. MOD was asleep on property , but did wake up to speak with me. Made a lot of promises but no follow up the next day. I did believe he would try and salvage the rest of my nephews stay, to no avail.

Miinukset: Having a desk agent hang up as i was speaking to her about giving out a room number without verification. Hotel 101 basics. Also, after being assured my guest would not be asked to provide a MOP upon checking in, my guest was asked for a credit card that was authorized for 200.00. After I send over a 3rd Party Authorization Form that stated ALL CHARGES TO CARD ON FILE. Management did a poor job with the follow up. No one called me . I had to call the Hotel and ask Management to place a letter of apology in my guest's room explaining he should not have been asked to provide a credit card upon arrival. I was so embarrased, the stay which was not cheap, was my gift to my nephew and his new bride. I was offered NOTHING but a bunch of "we are so sorry". I recieved my invoice yesterday, no discount, they did not even attempt to offer breakfast knowing I wanted to provide in room service( breakfast). The Windsor Court is not the same!!! Rooms are still expensive but quality of service is so lacking. I will be looking into another 5 star hotel. This was an embarrassing moment for me , I will not allow the Windsor Court the opportunity to embarrass me again.

Plussat: First class

Miinukset: Nope

Plussat: Loved the suites. Loved the brick. Loved the staff. Loved the location

Miinukset: AC seems not to be able to keep up with very hot NOLA summer. AC needs a really good cleaning. Outside of building (windows) Redd a good cleaning. There’s a few lower level rooms with no view.

Miinukset: Ours bathroom drains were completely clogged and staff during check in and check out seemed a little inattentive

Plussat: We want to return next year. This hotel is beautiful and very accommodating. The rooms were modern, tastefully decorated, and very spacious. It is located in an area not as touristy but up and coming. Still, most activities are walking distance.

Miinukset: While most of the staff was very friendly and outgoing, those managing the checking in and checking out were a little standoffish. We had asked one male attendant for directions which he just didn't spend much time answering our question which resulted in us getting lost. There should be consistency among staff.

Plussat: Space

Miinukset: Air conditioner turned off at night and it was really hot and uncomfortable: We woke up real early that morning due to the heat:

Plussat: Staff really friendly, free bottles of water.

Plussat: I was there during a Hurricane watch. There was an extreme amount of rain. The hotel was helpful and even gave out rain coats. Staff stayed there overnight to provide services. Room was larger than expected. My event was at Convention Center and hotel closer than expected. I loved this hotel

Miinukset: Nothing

Plussat: Lovely staff and great to have a record player in the suite!

Miinukset: Slight dust over some surfaces.

Plussat: Very friendly and helpful staff and enjoyed spending time with the bartender, DeWayne.

Plussat: The rooms were spacious, and the staff was friendly. Location is great, right between Poydras St and the Arts District.

Miinukset: The beds are a thin platform style, not horrible, but could be improved. The room wasn’t ready at the 3pm check in, but not too long after.

Plussat: The breakfast location was good however, the selection poor! Carbs aren't everyone's friend. I prefer eggs and meat!

Miinukset: Breakfast, no vending machines, or soda machines.

Plussat: Room

Miinukset: No

Plussat: Very nice property.

Miinukset: Parking cost was not included.

Plussat: The staff was extremely helpful.

Miinukset: The clock in the room was an hour off.

Plussat: The location

Miinukset: It was expensive and we were told $30.00 a day for parking but when we paid for the 40 hours we were there it charged us $80.00 which was $105.00 Canadian and that’s ridiculous for 40 hours when your room wS already $---. For 2 nights.....kind of s

Plussat: The view and food

Miinukset: Very expensive room rates

Plussat: Large casino and the fact that it was non smoking was GREAT. Staff were friendly.

Miinukset: Attention to cleaning the room could have been better. There was dried mucus/spit/snot on the walls and on lamp shade. I’m sure it was an over site but we traveled all day and was too tired to bring it to someone’s attention.

Plussat: Let me just say, the room was so clean and spacious. My God, the tub could probably fit 3 people in it. I felt like I should have brought a bag of epsom salt to relax a bit more. There was also coffee in the room for you to make if you didn’t want to get up & out too early. The bed was very firm, often times when we travel the bed are too soft but not this time. I felt like Dorothy in “THE WIZARD OF OZ” there’s no place like home. Oops! I almost forgot, I’m at Harrah’s New Orleans Casino & Hotel. Fabulous Trip!!

Miinukset: I guess this block is suppose to be left blank

Plussat: The convenient restaurants and pubs right outside of the Ruth's Steakhouse. The area has a park like feel with cafe tables as well and it's off street. Relaxing area for someone traveling alone.

Miinukset: Just the carpets in the rooms are not clean and are stained. Same as the sofa and two chairs. I didn't sit in them. Otherwise the room was immaculate.

Plussat: Check in was fast and efficient thanks to Denise’s. Hospitality delivered extra towels without a problem. The total vibe was fun and welcoming.

Plussat: I felt safe and taken care of by the employees.

Miinukset: Everything was great

Plussat: The casino was close. Elevators were private. Quiet.

Miinukset: Free parking without the ticket hassle. No panhandling between hotel and casino parking.

Plussat: Very clean and great location.

Plussat: Location was great. Front desk staff were terrific and went above and beyond. Rooms were clean and spacious.

Miinukset: Parking was a little expensive.

Plussat: Friendly staff, convenient location

Plussat: Great hotel, friendly service and very clean

Miinukset: No

Plussat: Good location

Plussat: The location was in the warehouse district and close enough to the French Quarter to easily walk, but far enough away to avoid the "riff raff". Good restaurants nearby. Staff was very good and helped us identify a breakfast restaurant one early a.m.

Miinukset: Our room wasnt as clean as it could have been; easy chair had a stain that made us apprehensive to use it without a towel. This wasnt the fault of the room cleaning crew, but they could notify mgmnt that some items needed more thorough attention.

Plussat: Staff was extremely nice and courteous, especially the hotel employee who checked us in!

Miinukset: A little bit of a long walk from attractions.

Plussat: I loved the kinetic fountain in the lobby, as well as the artwork throughout the building. Staff was friendly and helpful. The rooftop pool area was a nice place to unwind. Safe location.

Miinukset: As is the case in New Orleans, parking is always an added cost. Considering the price of the room, there are definitely better deals.

Plussat: Fantastic hotel and absolutely amazing staff all around - including the bartender and front desk help. My only complaint: I went to the bar at 9am for a mimosa and they were "out of mimosa supplies". WHAT?!

Plussat: I like the doorbell, and do not disturb button. This was my first time seeing this.

Miinukset: Was not crazy about the parking option, it was a bit expensive.

Plussat: Love, love, love this hotel. Exceptional staff; convenient location; well-appointed rooms. You're a quick ride or 15 min walk to the Quarter. Great selection of bars & restaurants nearby. I will definitely stay here again.

Plussat: The cleanliness, the location, the decor, and the staff

Miinukset: Nope

Plussat: I love this hotel! The staff are top-notch. Lots of amenities: gym, pool, spacious & comfortable rooms. I usually stay in the Quarter or Marigny, but I was so impressed by the hotel & area that I'll definitely come back.

Plussat: Great location... clean rooms.

Miinukset: A/C in room never really got cold enough.

Miinukset: I found a cigar butt and half empty water bottle in my room, room smelled when first arrived. I had to mention it to the front desk twice before cleaned.

Plussat: it was an ok hotel and the beds were comfortable. Bartender was nice with good drinks.

Miinukset: Elevators squeaked and floors weren’t the cleanest.

Plussat: Room was very nice coffee water incidental in bathroom lotion shower gel andetc

Miinukset: Plenty of room tv refreigator refreshment

Plussat: Good breakfast

Miinukset: My first Preference was French Quarters but was not able to switch after booking d

Plussat: Everything

Miinukset: Yes there is no free WiFi

Plussat: The location was perfect. The check in process was exceptional. Valet was great...I look forward to staying there the next time I return to New Orleans

Plussat: location

Miinukset: rooms were warm even with the air conditioner set low

Plussat: I loved the atmosphere and staff!!!!

Plussat: Great staff!!!!!

Plussat: The customer service

Miinukset: There was only 1 elevator working and it took 15 minutes to go back an forth to room and lobby. AC was not fully working.

Plussat: It was a great location for entertainment purposes.

Miinukset: I did not like having to wait on valet services for almost an hour. That sucked, We waited that long for them to bring our vehicle to us. We were not checking out but wanted to drive around.