New Orleans hotellit lähellä Harrah's Casino

Having no working remote control for the TV (who doesn't love bonding time), and no free lotion (ashy legs for the win!). There was a swingers convention going on at this hotel, which we were not made aware of, and were continuously cruised by older couples while simply trying to smoke cigarettes. We're not bored with our sex life just yet.

We were unable to reach our hotel. No one told us when we made our reservations that Mardi Gras parades (at least two) would be passing by our hotel after 4:00 p.m. (which is check in) making it impossible to get to our hotel. We waited in traffic for over 3 hours trying to reach our hotel, then the New Orleans police started diverting all the traffic and set up barriers making it impossible to be anywhere near Canal Street. The front desk at the Marriott told us they couldn't guarantee we could reach the hotel by midnight. We had to drive to Baton Rouge to get a hotel and missed out being with family the next day for our grandchild's 1st birthday.

Great location, although it is dominated by convention attendees. Very pricy, but the mall is close. Apparently the official policy of the Hotel is that if you are in your room when the maid comes by, you don't get your room serviced that day. That can happen as early as 10AM. The maid leaves a little card that requires you to call Housekeeping to get some service, maybe. The maid does not recheck your room, even though they are on the floor for several additional hours. I have never seen a policy like that before.

The hotel was clean modern and near Canal Street but not in the center of the French quarter so a lot of walking I was there for rest, the bed was hard the covers were not long enough to cover your body the thermometer was not functioning properly the alarm clock went off every hour even though it was in the off mode you could not unplug it the TV reception was like rabbit ears ... beginning around 3am the people next door started screaming and fighting I called downstairs it took forever for them to come up and quite these people down it was so loud it sounded like they were murdering someone and then once the security left they started slamming doors so I got very little sleep the security people should have kicked them out of the hotel but they didn't I complained the next morning about all of these things to the supervisor Dominique and her response to all of these issues was well we can't control the noise in the rooms

I have always stayed here but this time the services was so bad !! They couldn't find my reservation and the stuff was rude

The location I didn't like the fact I had to change rooms at midnight due to there being a MOUSE in my room. I was told I'd have a $100 credit to my room and that someone would assist me in moving. Whoever came up just handed us a key to the new room and left. I wasn't assisted with a cart to move. The new room was 12 floors higher but way more spacious. I was content until the next morning I went to shower and there was pubic hair or something slapped across the back of the shower meaning no one bothered to clean the shower....it probably could have been easily removed with a wipe of a cloth but apparently that was too much effort. As I checked out I mentioned my $100 credit which I now learned went back to the hotel. The fact that it was $100 to spend within the hotel was not communicated to me and in my opinion I thought I was going to be refunded $100 from room cost. I was very unhappy with that. How would I know to use the credit before check out and when would I use it between the time I had to transfer all my stuff to another room with no help,sleep,get ready and overcome being disgusted by the shower,and checkout by noon. I would like a refund for my stay. The manager supposedly is communicating with this company since this was a third party ordeal.

Clean and good location. Small, dark room. Unimpressive. Limited outlets. Small window with view of a brick tunnel and beer can. Nothing redeeming. Definitely not with >$200 to stay here. Got a hotel 2 blocks down for half price and much nicer for the remainder of our stay. Did not investigate amenities.

The location is excellent I thought the hotel looked a bit run down,not a 5 star hotel.. I did not like the fact that there was no complimentary coffee or news papers The coffee was available in the gift shop for $3.00+ / cup. Not acceptable for a supposed top flight hotel, Forget trying to get a seat at the famous Carousel bar, but it was the first weekend of Jazz Fest.

I liked the room and where the hotel was located I paid too much and was constantly dealing with hassles like slow elevators, stupid rules, staff that lied about a room being available. We paid $310 for a room and $42 to park and couldn't get free Wifi, really? The Valets were rude and they basically forced me to use baggage handlers.