New Orleans hotellit lähellä New Orleans City Hall

Plussat: Perfect! We moved here from another hotel down re street that was proved double and we couldn't be happier. This place is so nice, breakfast and dinner, great location, rooms and staff! Will definitely stay again.

Plussat: Overall this hotel was fantastic. The staff was as friendly and helpful as you could ask for. My husband and I were traveling with four children (ages 8,7,6, and 2) and the value was amazing. I never review anything online but the experience was so good I felt it necessary this time. The fact that there were drinks and popcorn in the lobby the entire time was awesome especially with kids. Breakfast was awesome and offered SO much more than normal hotels do. Plus the "kickback" at 5:30 was our dinner each night. I know for some it might not be their ideal dinner if they are on vacation but traveling with the kids we didn't want to have to go out and the "kickback" offered enough options for everyone to have a full meal. We don't really drink but if you add breakfast, dinner, popcorn as a snack, unlimited soft drinks, and the 3 free "alcoholic beverages" up the value was amazing. The kids loved the pool and hot tub. The rooms were clean and comfortable also. Just a great stay all around.

Miinukset: The only complaint I had was that we had pre-paid for the room and when we got there they asked for the card we had used to book the room so they could swipe it. Then when we were checking out I went to check out and pay for the valet ($25 a day and the only option so budget for that as well) and they said it had already been charged to my card. I had no intention of paying for the valet on that card so it bothered me that they charged it and hadn't told us that they were doing it. I do believe that it was a simple misunderstanding though and not dishonest or anything.

Plussat: The front desk staff was amazing and very kind. Really enjoyed my stay and I will consider staying again when I'm in NOL

Miinukset: Nothing. It was great!

Plussat: Location Free drinks and food This was perfect for a quick night away. Location was good and staff was friendly.

Miinukset: Paying for parking Bar closed early

Plussat: Our room 1236 was a great room for us! The facilities were great and the staff was lovely. We enjoyed the food in the restaurant and the Wednesday jazz players. We would definitely return the next time we are in town!

Plussat: Very elegant and friendly hotel.

Plussat: We are frequent visitors of the Ritz Carltons and this was the worst facility I've ever been to and service was poor. I was paying $600 a night and felt like I was staying at a Sheraton or worst.

Plussat: Great stay! Clean and comfortable hotel. Business center is not free, which is a negative. Carla at the front desk is wonderful!!!

Plussat: I attended a conference there so the facilities were nice and clean. I enjoyed the amount of restaurants and the affordability of them. The location is also stellar.

Miinukset: At least 2 lamps in my room didn't work. That was a major issue. Also, one of my rings that I didn't wear ended up on the floor after the housekeeper came by.

Plussat: Everything

Miinukset: Had trouble with my keycard several times but no biggie

Plussat: The room was very comfortable to be in. The bed was comfy and lighting was calming. Very little hallway noise and never heard the neighboring rooms. All the staff I encountered was friendly and courteous.

Miinukset: The bathroom was a little dirty, some mold growing in the crevice of the shower door. A soap wrapper was left in the bathroom from the last guest. Nothing too major though. Only other complaint would be how confusing it is to get from the main lobby to the room elevators and the parking garage. The signage isnt all that handy as in some areas the main lobby isn't mentioned at all, either is the parking garage. It's especially frustrating with the arbitrarily named conference halls displayed all over.

Plussat: Beautiful hotel! Convenient street car across the street to get all over the city. Staff is very friendly. Many restaurants and shops for in hotel wants.

Miinukset: Nothing!

Miinukset: Parking was too expensive!!! Limited unloading space But wonderful cleaning staff, bell service and front desk TOP NOTCH!

Plussat: Very nice! We came for our anniversary and it was amazing. The staff made our night special.

Miinukset: Layout can be a little confusing from the parking garage to the rooms, but once you get use of it it's a little easier.

Plussat: The customer service at this hotel was great. Whether you are going for business or pleasure this hotel has everything you need. I have have stayed in several hotels in New Orleans and this is by far my favorite,

Plussat: Thought I was staying at a 5 star hotel. It was very clean and upscale.

Plussat: Was nice hotel - not much really close to the hotel but the french quarter is in walking distance.

Miinukset: our AC broke one night so it was 80+ degrees in the room and we had to wait up for an hour at 2am to get someone from the hotel staff to reset the thermostat. There was also quite a bit of road noise, even up at the 10th floor - was woken up by a garbage truck in the middle of the night.

Plussat: Location Cleanliness Comfort

Miinukset: Nine

Plussat: We stayed here for the Rock n Roll Marathon. It was located right near the starting line, which was very convenient. They allowed us to have a late check out time so we did not have I rush after the race. The staff was friendly and the hotel was extremely nice.

Miinukset: The room was a little small.

Plussat: Went to the Smoothie King Center to watch the Pelicans game. This hotel was within a 5 min walk. Room was large Room was clean - Hotel feels very new.

Miinukset: Finding the parking garage was more challenging than assumed. There is a construction adjacent to the building. Made for an early morning wake-up call.

Plussat: Very clean and friendly staff.

Miinukset: Terrible parking

Plussat: Employees were great! Breakfast was hot and so good. Only downfall was parking. But found valet and that worked for us. When kids saw the room they were amazed how nice it was. Very close to superdome and smoothie king center.

Miinukset: Parking.

Plussat: Very comfortable and hip vibe. There was also a great band at their in-house music venue.

Plussat: I used to live down the street. The Hotel is in a great location, close to lots of great restaurants, and close to many businesses. I was excited to stay here as they have live music every night, a good restaurant, and lots of young people hanging out.

Miinukset: I believe the Hotel went way too far when trying to be 'hip'. 1. Upon check in the front desk attendant was not polite, sighed ignored my request twice when I asked for the corporate rate then made me wait 5+ minutes while she waited to ask her manager (I told her to ask him when he was free and get back to me - this never happened). 2. The hotel room AC only goes down to 68F which felt much more like 75F when trying to sleep. I have seen other reviews which also mentioned the same thing. 3. Each time I valeted my car (with a standard transmission) it took the valet over 15 minutes to retrieve it. Upon check out, the valet showed up in my car with it stinking of burning clutch. I noticed a new dent in the door, and pointed it out to the valet at which point he shook my hand and said "I never drove a manual before and I just taught myself how to on your car. Thanks so much."

Plussat: Overall it was a good experience.

Miinukset: The room was 45 minutes late being prepared for us and it mad us a little late getting to a meeting place for our party.

Plussat: I enjoy the general aesthetic and vibe of Ace hotels, and I've always liked the playful elements they throw in that really add to the overall experience.

Miinukset: The room we were in was kind of terrible. Light switches were located in inconvenient and counterintuitive places, the bed was entirely too big for the room, the doors kept sticking (the room door had to be yanked open and slammed shut, repeatedly, which i'm sure our neighbors loved; the bathroom door closed just fine, but required patience and strategy to open), and the location of the bed meant that only one side got a nightstand. I ended up having to put my phone and glasses on the top of the headboard, which was kind of precarious. I hope this was just one bad room, but I honestly doubt I'll ever have a chance to find out if that's true.

Plussat: Pool, bar, restaurant, minibar, room service and location were great.

Miinukset: Our flight arrived early, around 1:00 so we checked in with the front desk, knowing our room probly wouldn't be ready. They checked us in, stowed our bags and got our number and said they would call when our room was ready. By 4:15 when we hadn't heard anything we headed back to see what was up. The front desk had just forgotten to call us...so went ahead and told us our room was ready and gave us a key. The hotel lobby/bar is so beautifully done. And then we got to our room... The Art Deco lighting, while cool in theory doesn't nearly shed enough light in the very dark rooms. Especially since one nightstand was missing it's lamp all together and the over head lighting fixture was only partially working. In addition the very heavy doors close behind you automatically and do not have a "soft close" feature so doors are constantly slamming up and down the hallway which is incredibly loud, especially while trying to sleep. To add to the discomfort neither the beds nor pillows were particularly comfortable. This was our first getaway without our baby and even as sleep deprived parents of a six month old... we weren't able to get a good nights sleep. This wasn't helped by the visit from housekeeping at 8:00am on the day of check out nor the 2 subsequent visits by staff to see if our room was empty all before 9:45am. Not quite as bothersome but still disappointing were stains on the bathroom linens, only one robe in the closet, and the cable box dangling from the tv that was mounted to the wall. There is a fine line when decorating with a minimalist aesthetic and unfortunately without proper upkeep the room just looked bare and run down. Not good for a hotel less than a year old. Lastly, and this is more of a design flaw, in my opinion, the beautiful large window in our room had 2 shade options 1) a sunscreen that offered a light filter from outdoor light and 2) full shutters that can either be open fully or closed fully. If you open them partially, the light that comes through shines directly on the pillows, so right in your face, and fully closed you are in a tomb, which is great if you want that...but good luck getting to the bathroom because it is pitch black. No small illumination option in the bathroom to light your way. Oh and the bathroom... no vent or fan in the room or bathroom, so if someone goes to the bathroom and you don't want to smell it, you pretty much just have to leave the room. No matches, either. (Sorry probably too much information, but...a real issue!) Also, the water pressure and temp were set so low after showering I contemplated waiting until I got home to avoid having to take another Luke warm shower. I hate writing this! I'm not a complainer, just honstly beside myself with this experience. I historically love Ace Hotels and have stayed at several of their properties and have great experiences, which is why I booked the room here for our New Orleans getaway. So disappointing, hope they improve.

Plussat: Ace is well designed with NoLa touches throughout. it is a very happening place in NoLa, with a full event calendar. We went to a dance party on Friday at Ace and the next afternoon there was a dance competition. Stumptown coffee is adjacent to the hotel so great coffee guaranteed. Located in the Warehouse district , 10 min walk to French Quarter and around the corner from the St. Charles street car stop. Staff was very friendly.

Miinukset: it is can get busy and crowded so if you are looking for something quit and private, Ace is probably not for you. Charge for water. Mattress was not very comfortable.

Plussat: My husband and I stayed at the Ace for three nights in July. We had read some reviews about poor AC, so I was concerned that we may not have the most comfortable room. I was wrong. Our room was great and COLD (in the best way). Check in was way and pleasant. The coffee shop and restaurants connected to the hotel, as well as the shops like Freda, were great. The lobby is a popular hangout and had an awesome reggae band Saturday night. The pool area was busy but also pleasant. Clean room. Comfy bed. Highly recommend.

Miinukset: Wish they offered room service.

Plussat: The location was great. The rooms were very nice and clean. The Staff was very helpful.

Miinukset: The bartenders at the hotel bar were rude.

Plussat: We were upgraded as Ambassador members, and the suite was lovely, and ever better than a certain other nearby favorite 5 star hotel in NO. Staff was welcoming and the bedding and bathroom superb. We also like the self parking in the adjacent Pan American parking garage--a NO bargain.

Plussat: I loved everything about this hotel. Extremely close to everything and the staff was excellent

Plussat: Great location, quiet neighborhood but close enough toFrench Quarter and Bourbon St. Great facilities and clean as well as friendly staff.

Plussat: Beautiful hotel with extremely close beds and quiet area

Miinukset: Not exactly in the French quarter but definitely close

Plussat: Awesome, clean

Plussat: Hotel was clean and close to everything. Across the street from Luke. Great Oysters 1/2 price Happy Hour 3-5

Plussat: We really loved the room bed and service.

Miinukset: The pool was small and dark no sunlight and it was a outside pool that had freezing water. The restaurant connected to the hotel was ok but some of the waitress were really rude and slow we saw 5 family leave during our wait for our drinks. Meanwhile when we got the menus we didn't see anything we wanted so we told the waitress we needed the check. She left and never came back! We had to track her down and talk to her manager to get a check !!!!

Plussat: The room was very nice and clean. The bathroom and shower was great especially for New Orleans. The bed was very comfortable.

Miinukset: Breakfast buffet was not included with our room. When my wife called the front desk, they left her with the impression that breakfast was included. We were surprised that it was $27 per person. What a rip off!

Plussat: The hotel concierge George and Richard were most helpful!

Miinukset: Intercontinental is supposed to be IHG's flagship hotel. During my stay I killed three spiders in the bed. The duvet cover was torn and tattered in multiple places. The carpets were not vacuumed. Someone else's dry-cleaning tags were left on the floor (2). The drinking glass in the bathroom had dried toothpaste stains from someone previously before me. For three days in a row I turned the same drinking glass up thinking that it would be washed and would return to my hotel room to find that it had just been flipped over, uncleaned. The best yet was the last night that I stayed the cleaning staff had left a dust in my room by the door. I guess since they werent cleaning they decided to leave the tools for me do their work. The front desk staff seemed unconcerned about the cleanliness and too busy to give it much thought. Valet also higher than any other hotel in area. Will go back to the Holiday Inn Chateau LeMoyne north of the quarter, always clean in 5+ stays there.

Plussat: The hotel is newly renovated and totally updated and modern from its previously 80s styling. I have stayed at this hotel many times over the years and it was nice before but amazing now. Try a balcony room and go down to one of the bars for a signature New Orleans cocktail. It's 2 blocks from Canal and 3 blocks from Famous Bourbon Street. It's also perfectly located for catching games and events at the super dome. Bout 3-5 blocks. Not a bad walk at all. It's where I stay when I go to watch the Saints