Osoyoos hotellia

Plussat: simple only protein boiled eggs

Plussat: Sparkling clean

Plussat: Excellent value & facilities. Superb views. We would definitely go back.

Miinukset: Nothing

Plussat: The view was spectacular. The breakfast was very good. The family who runs the hotel are very kind.

Miinukset: I enjoyed it all!

Plussat: We loved the jacuzzi tub in our room! It was so nice to relax in over night. We found the parking easy and accessible and the ability to barbecue out every night was great (Grills were shared) Staff were really friendly and easy to get in contact with if you have any questions

Miinukset: Breakfast was a little lackluster -- really only provided some bagels and bread from the store with some Bran cereals. Personally go into town and stop by the local grocery store and get some fresh fruit and veg and pop them in your mini room fridge!

Plussat: The views were beautiful. It was lovely and peaceful,while being only minutes away from Osoyoos and wineries.

Miinukset: The bathroom layout is a bit unexpected.

Plussat: The view was incredible, even from the bathroom!

Plussat: The view from the villa is amazing even off season and the hosts are super nice and always help. We definitely recommend it.

Plussat: Lovely setting. Facilities were great - family pool, adult pool, spa, golf course, restaurant, close to Osoyoos

Miinukset: The lobby area floors of our building was a little messy and during our 3 night stay it didn't get cleaned up.

Plussat: The room was very comfortable, and the views icing on the cake. Loved the deep bathtub and pillow top beds! One hour from Penticton and 1 hour from Omak.

Miinukset: Not sure, what you could do to improve.

Plussat: Very nice 1bed room suite full kitchen view of outdoor heated pool that was fun Very comfy and clean we'll be back

Miinukset: Nothing at all

Plussat: We absolutely loved the room which had a very well equipped kitchen, in-room laundry, and were met with great pleasantry during most staff encounters. Our host for the wine tasting was very great and courteous, we tried to return just before we left but did not realize the time (time change) and that they were not quite open. We loved the salmon platter!

Miinukset: We were disappointment one of the restaurants were closed but expected it due to the time of year. During check in we had issue with finding were and how to enter our building due to a Kawasaki convention that had a number of their Side by Side units parked, two large tents, as well as a large DO NOT ENTER sign blocking the entrance to our building. This could have been noted to guests. One hot tub was out of commission. One staff (group) encounter in the elevator left us with an overwhelming smell of B.O. and please change the cheap toilet paper!

Miinukset: ground level - no privacy

Plussat: We love the outdoor pools

Miinukset: Heating system fans seem to make noise all night

Plussat: Pool area was awesome.

Plussat: Nice facilities and friendly, helpful staff. Great location... nice views.

Miinukset: Some issues with the restaurant. Our server was excellent (he did everything he could to make sure our experience was a good one, including local recommendations of things to do & see), however the food preparation was a little disappointing. We had breakfast on two days and had to wait at least 30 minutes for our food to arrive both days even though the restaurant was almost empty. Also, the potatoes that came with my breakfast were very over cooked each time... steak and eggs was only ok.

Plussat: Clean and had all the things we needed. Kitchen, laundry

Miinukset: Bit of an odd bathroom setup with the toilet having a separate door but still being in the same room as the shower

Plussat: Extremely comfortable and relaxing Sylvia loves what she does and is the quintessential hostess

Plussat: Breakfast included meats cured on site, breads baked on site, and local eggs. The property is beautiful. The cats are friendly. The service is excellent.

Plussat: Open, spacious, quiet, clean, cool and an amazing host

Miinukset: Nothing

Plussat: The Hosts were outstanding in every way. Due to car problems we arrived quite late and they stayed up and waited for us. The food was mostly home made and of excellent quality. The rooms were very spacious, nicely decorated and very clean. We loved the walk in shower. We also loved the large property and view.

Miinukset: Nothing

Plussat: The Host! Silvia is super warm and accommodating! And our room especially exceeded our expectations! The bathroom was super clean and spacious with a fantastic walk in shower. The room was very cheerful and bright during the day, and good window coverings for night time. We felt very safe - like we were in a peaceful sanctuary for the rest we needed.

Plussat: Silvia and Fritz were fabulous. Breakfast was amazing.

Plussat: Everything is perfect.

Miinukset: Nothing to improve.

Plussat: Location is great. Hot tub very nice. Friendly staff, especially on the front door for meet and greeting. Manager upgraded our room for two nights due to a mistake on booking and checked that we were happy every morning.

Miinukset: Kettle in room was faulty. Not enough coffee sachets in room. No tea and coffe in lobby for 2 mornings. No laundry detergent in suite. Previous guests hairbrush left in bedroom.

Plussat: Great location, very nice room, great staff!

Miinukset: Didn’t like that I wasn’t allowed to smoke on my patio

Plussat: Consistently a nice place to stay in an excellent location.

Miinukset: The toilet paper and kleenex were practically empty when we arrived. We had to ask for more.

Miinukset: This was a water front hotel

Plussat: Amazing and pet friendly. Amazing customer service from friendly, happy and helpful staff!

Miinukset: No

Plussat: Comfy bed, clean

Plussat: Beautiful location and setting! Easy access to downtown Osoyoos. Overlooking the lake with access to walkway for strolling or biking! Facilities are beautiful...large deck area for outdoor space.

Plussat: Clean quiet and spacious Outdoor hot tub The best and most unexpected - most appreciated bonus was upon departure. We are travelling for Christmas with family and the roads are slushy and very dirty - so to suddenly realize our vehicle windows were clean as we exited the underground parking was surprising. As my husband didn’t take credit we realized the staff must have provided this surprising unadvertised bonus! Hank you!!

Plussat: Very nice location, decent rooms and comfortable beds

Miinukset: Many amenities closed including the restaurant. Paid for a view but didn’t get one.

Plussat: We loved it! Gorgeous hotel, excellent value for your dollar. We will be back!

Plussat: The hotel is centrally located to downtown Osoyoos, the lake and several excellent restaurants. The hotel was modern, clean throughout, with large, attractive rooms and a friendly and helpful staff. The hotel is also very pet friendly. Great value.

Miinukset: There was not a single thing we didn’t like about the hotel. Fun place to stay. Wish we had more time.

Plussat: Breakfast was great...

Plussat: Location

Miinukset: Should be a side entrance from parking lot.

Plussat: Pillows were too fluffy

Plussat: They were out of the standard room and upgraded us to a suite. The suiw was nicer than our apartment. World absolutely recommend

Plussat: Clean, comfortable beds and room.

Miinukset: Had trouble with the tapset in the shower finding the hot water.

Plussat: The beds were okay a bit hard same with the pillows. But the room was clean and laid out well.

Miinukset: Was glad to know the double queen room we’re getting microwave in them. The fridge froze our food.

Plussat: Warm clean room nice beds nice clean bathroom free breakfast.

Plussat: Location and breakfast

Miinukset: The bathroom shower and tub could do with an ungrade.

Plussat: It can be hard to find hotels that allow you to stay with a cat. This is one that does. Communication was good and quick when requesting pet-friendly room. Front desk staff were courteous and helpful Very clean rooms Breakfast included

Miinukset: Breakfast was included but it’s simple - sadly they are still using single-use cutlery and dishes. No recycling options.

Plussat: Very clean. Helpful and friendly staff. Good breakfast.

Plussat: Breakfast

Miinukset: Very stiff beds and pillows. They gave me rashes also with whatever they washed them with. Mold in the windows. Very dry air

Plussat: Location !!!!!

Plussat: The location was good, and it was very clean. The management was very nice. Also, it was extremely quiet at night.

Miinukset: The mattresses are really not comfortable. About the only thing we didn't like about it.

Plussat: Friendly service.

Plussat: All other facilities were good and the room was clean

Miinukset: The floor was made of tiles. So it was very cold to walk on. Would have been nice to have wooden or carpet flooring.

Plussat: Lapsiperheille sopiva, allas kiva myös lapsille.

Miinukset: Pyyhkeet olisi voinut vaihtaa joka päivä.

Plussat: location, friendly staff

Miinukset: Room had odour. Tv was on top of fridge.Hard to watch and they should change location.

Plussat: There was a lovely sofa area to read. Clean and everything in order!

Plussat: the room was extra roomy and comfortable which was nice after a lot of travel. great shower, everything was new and clean.

Plussat: Location was excellent Staff very helpful Quiet area Large rooms with kitchenette

Plussat: Nice motel accommodation at a convenient place. There is a pool to use during summer months, which was obviously closed in October. There was a well equipped kitchen in our unit. Good value for money.

Plussat: The bed was very comfortable

Miinukset: I’ve cold floor and the noise from people right outside the building / neighbours

Plussat: Nice and spacious

Miinukset: Teased me with coffee pot but no coffee/filters ;)

Plussat: Room has kitchen with stove fridge and dishwasher. Great pool and private beach. Boats and seadoo rentals onsite.

Miinukset: Underground parking is tight a bit for large cars.

Plussat: Cleanliness and treatment by staff.

Miinukset: No breakfast service

Plussat: Location was great. Loved the lake, pool and hottub. Cooked on the BBQ. There was a wedding and so restaurant facilities were closed. Glad we had brought food for BBQ - is there a way you can advise guests of that in advance? Only negative was screaming children from the wedding who were outside and not being attended to by their parents. It was lovely to jump in the lake in the morning!

Plussat: Its is a reasonably good all round hotel. The room was comfortable

Miinukset: The room was not well equipped, no kettle, no milk. The bathroom door got stuck. When I contacted reception to ask for milk they said they had none... Funny that they held a wedding there the evening before which they must have catered for. We stayed at the Watermark beach the week before and its in a better location and provides a better service at a cheaper price.

Plussat: I love the location, staff are all great and overall it’s a beautiful resort.

Miinukset: The food at the restaurant isn’t that great considering how nice the resort is. And for the amount of money my friends and I paid I was expecting a room with a balcony and was prettt bummed we didn’t get that.

Plussat: Great location and wonderful room

Miinukset: Everything was great

Plussat: Location..it has private beach.

Miinukset: I got the worst room. My room was right across from the entrance of swimming pool and beach in hotel. Everytime when I open the door to go out, random people welcomed me. There was no privacy and unpleasant noise all the time.

Plussat: Proximity to reception room

Miinukset: Horizontal blind allows light seepage

Plussat: We love the warm pool and great rooms.

Miinukset: Hot tub could have been hotter.

Plussat: Steak dinner was out of this worlds :)

Miinukset: We did not get lake view - definitely recommend requesting lake view. There was a private wedding so restaurant was closed. 2nd night For the price we paid would have like at least a lake view

Plussat: Beautiful hotel location. Interior was nice, although was starting to show it’s age a little. Heated parking garage was a wonderful surprise! Only complaint was the very limited restaurant menu and seating. Would have been nice to have a little more in that regard.

Miinukset: Bigger restaurant with more menu options would be great!

Plussat: Pool and beach staff were extremely helpful. Friendly and went above and beyond. The front desk were friendly and answered questions quite well.

Miinukset: When we checked in, not only did the hotel not have the right information from the booking site in regards to room selection and special requests but they did offer to move to another room that was away from the elevator but not the view we requested.

Plussat: The Owner is easy to deal with, Staff are Nice & very Friendly. Room , kitchenette ,SUPER CLEAN Bed really COMFORTABLE

Miinukset: No discount for the Second night.

Miinukset: no hot water in the bathroom (just hot showers)

Plussat: Cute motel, nice flowers and courtyard lawn with a bbq. Most motels in the town are looking well worn and beaten down, so this one stands out as being cleaner and friendlier. The room had a full kitchen so for longer stays it would be economical. My room was really quiet.

Miinukset: Kinda out of the way of the lake- ok maybe a 25 minute walk. Kinda pricey for the location I thought but to be fair it’s high season..

Plussat: Cheap, easy to access, friendly owners, clean, parking was right in-front of unit.

Plussat: location, general maintenance of the unit. It was value for the price paid.

Plussat: Location, attendance and clean.

Miinukset: The pillows and the mattress aren't comfortable.

Plussat: We always stay here when we're in Osoyoos. Peaceful location but close to everything. The layout is a U-shape with the rooms looking down at the pool, hot tub, patio area and the open end has a pleasant view to the south. From this location it is an easy walk to restaurants, shops and even down to the lake. The great staff always bring us back. They have lots of info and recommendations for us. The rooms are large and have a table and chairs in the kitchen area. Great beds and everything is clean. Plenty of choices for the continental breakfast in the large breakfast room. There is a BBQ on site for those who wish to cook up a nice meal.

Miinukset: You hear a bit of noise when people walk along outside your door. If this will bother you, get a room on the bottom floor.

Plussat: Clean, accommodating

Miinukset: Nothing

Plussat: Clean , close to pool and hot tub , breakfast very good , close to town !!!!

Miinukset: Nothing

Plussat: Good breakfast to start the day

Miinukset: Waffles

Plussat: Friendly staff

Miinukset: Cleanliness is.somewhat below.par

Plussat: I appreciated the continental breakfast.

Miinukset: Fire alarm went off in the middle of the night. No body's fault. All for safety. But it was an inconvenience.

Plussat: The pool was very nice.

Plussat: Breakfast was adequate and room as expected.

Miinukset: The light switch locations for the bathroom and sink area were in odd locations. No hand towel hook or bar by the sink. Door security latch was broken off.

Plussat: Location

Miinukset: The smallest bar of soap I have ever seen. Very basic amenities

Plussat: The ladies at the front desk were awsome

Plussat: right next to the lake with private beach. free breakfast and wifi.

Plussat: We had the 2 bedroom suites it was comfy adequate space for all 5 of us.

Miinukset: Had to put the room service card on k ov usually you put that up if you dont want it.

Plussat: Room was quiet and backdoor was right at beach. The breakfast was typical but nice that they offered it.

Miinukset: The area I was in did not have access to elevator nor a view. You had to rent beach towels. I felt it was expensive for what it had.

Plussat: Wifi was strong even on beach Very clean and comfortable Contemporary furniture Full kitchen Clean beach front and nice scenery Next to a marina rental place Staff was helpful Breakfast was good quality

Miinukset: A bit expensive.

Plussat: The location is stunning. The beach and pool with water slide added a new element of fun to our stay.

Plussat: Loved the lakeside location, pool and hot tub and also everything on offer at the complimentary breakfast. Comfortable room and bed and enjoyed that there was a kitchenette too.

Miinukset: Nothing.

Plussat: Room was fine, reasonable pet charge, good location. Left computer charger and staff person I dealt with was nice.

Miinukset: Staff upon Arrival were challenging. Co firmed pet room day before and was told.."well you didn't speak with me.." Upon Check in. Issues with smoking. Told non smoking rooms buy smokers allowed to smoke right outside rooms and smoke comes into the room. They put an ashtray right outside my room next to a door with a no smoking sign. There are rules about smoking areas and they are not enforced.

Plussat: Kitchen in room

Miinukset: Crowded breakfast area No cafe during day

Miinukset: Lots of road noise.

Miinukset: Waited 15 minutes for boiled eggs. The breakfast room was dirty and small

Plussat: The view was nice. The staff was courteous, friendly, and very helpful in answering all of our questions about local tours and sights.

Miinukset: I didn't like that the elevator was broke down for most of a day. On our last nite, they were running around, with the fire alarm going off, trying to determine if it was real or not....isnt the safety of the guests more important than saving a response from the fire dept? As they did nothing to get people out to safety and be accounted for. We used the hot tub every evening...and every evening I noticed a brown ring around the inside of the hot tub got more and more brown and sludge accumulated. They need more of a hot breakfast than pancakes.....

Miinukset: The hallways smelt old musty and like an armpit to be honest. The room also had a strong smell from the vents or ac unit. All my clothes now smell bad. Also the shower drain was clogged and the coffee machine and kettle were not clean at all so I couldnt use anything in the kitchen as it was not hygienic.

Plussat: The location is amazing. Walking distance to grocery store and liquor stores. The view from our one bedroom suite was gorgeous and the suite itself was spacious and very clean with all amenities for cooking. We loved it!

Miinukset: We were there on the labour day long weekend so the private beach was very busy. Large groups monopolized the tables and area. The hotel tried to remedy the situation by spreading bbqs and tables out. A needed Renovation is happening soon so it will be a 10/10 after that.

Plussat: Location was great, right on the lake

Miinukset: They are about to undergo well needed renovations however I think the price was still too high to compensate for the outdated facilities.

Plussat: Location

Miinukset: Price

Plussat: Beautiful location, but get the room with a beach/lake view

Miinukset: The website descriptions of rooms locations are misleading, so was the lady that checked us in. It is not clearly specified that one side of the hotel has a lake/road view and the other side is a lake/beach view. They checked us into the lake/road view room that had a road noise problem. With some hostility from the staff, we changed the room to the lake/beach view, which was much more expensive.

Plussat: Did not have breakfast

Miinukset: I had a room with a shared door. The man next door was loud and up early. Would be nice if there was a muffling curtain or something that could be between the doors when not being shared.and

Plussat: I like the view from my room

Miinukset: There wasn't privacy in this hotel and they didn't give me a notice that they have a photo session in the hotel,And that's make me sit in my room all the time without doing any activities

Plussat: Right on the beach, convenient location

Miinukset: Parking was limited

Plussat: Location right on the lake, close to town

Miinukset: Bathroom needed plumbing work: To flush toilet properly, you needed to hold down the handle every time. Bathtub was clogged so every shower filled the tub and very slowly drained.

Plussat: The location was nice, although the hotel was very outdated and in need of a refurbishment 5 years ago.

Miinukset: Our credit card was charged twice for the stay and when we attempted to have the situation rectified, we were told to call the booking site and deal with it ourselves. I was unhappy with the customer service, so if you decide to stay here than be sure to check your credit card statement after your visit.

Plussat: Gorgeous 5 star view of the lake, great attitude from the front desk, people make the difference!

Miinukset: It needs a makeover which they are doh g this fall but it’s certainly well kept and not shabby

Plussat: amazing view and location

Miinukset: stain on the carpet that looked sticky

Plussat: Great place to stay Very quiet Owner very helpful

Plussat: The rooms were big ... close to the beach

Miinukset: I had no hot water my 2 nights stay .. called to notify the front desk 3 times .. said it would be fixed .. never was ! I said that is unacceptable a warm shower is a necessity! Manager never apologized offered the second morning after day freezing shower to tote my stuff across the courtyard to use a shower In another room .. temporarily.l.. I would have preferred a new room a small I don't wanna lug my stuff to another room when I need a shower .. I want to shower in my own room ! The shower in my room also didn't drain and spit up sludge .. trying to find extra towels was also a task .. I was told to go find the cleaning lady .. not sure why this is my problem to deal with ? I'm paying to stay in a place I should not have to track down a cleaning lady .. at checkout the manager refused to discount my stay saying hot water tank happens and was out of his control !! He went and charged my visa previous evening when upon arrival I asked if I could pay cash at checkout and the front desk agreed .. worst customer service I have ever received ! I don't think a warm shower is to much to ask for ?? Would not recommend this place to a homeless person for free!!!

Plussat: Very clean, comfortable. And close to the Sage Pub for dinner.

Miinukset: Well the furnace was a wee bit noisy. But efficient

Plussat: Clean, quiet, modern, coffee in the room.

Miinukset: No disappointments.

Miinukset: Coffee machine in room did not work and major ordeal to get ice

Plussat: Spacious comfortable room. Clean and well maintained.Lots of channels on satellite TV. Sunny courtyard was nice in the afternoon sun. Reception staff were pleasant & efficient. Close to the beach & the local pub. And the price was surprisingly low.

Plussat: Quiet location. Few guests around as it was off season which suited us just fine.

Miinukset: Numerous items need repairs throughout the facility. Screws in the bathroom wall for a towel rack. Swimming pool had green algae on the walls & bottom. Numerous other items that that would be easily repaired. Perhaps they will do so over the winter.

Plussat: We got renovated room facing the courtyard. It was nice and clean. We did not try the pool, but it looked good and clean as well.

Miinukset: Everything was fine. Good value for money

Plussat: Comfortable

Miinukset: Bathroom plumbing not up to par. Shower diverter valve not fully operational, not enough range ( not hot enough) on water temp valve.

Plussat: convenient location, very spacious and clean room

Miinukset: nothing really

Plussat: Location was good, within walking distance to beach & restaurants. Clean & quiet.

Miinukset: Price was on the high side for a basic motel.

Plussat: It’s the lake n view of it in front of u ..

Plussat: Location was good, and a view was excellent

Miinukset: Air conditioner was not working well

Plussat: Loved being able to sit right next to the lake.

Plussat: Great location, super friendly staff.

Miinukset: Lots of guests are smoking, hard to avoid smoke.

Plussat: Location is perfect.

Plussat: Location was excellent, right on the lake. Close to downtown shopping. Very friendly managers. It maybe an older motel but it was more than adequate for my stay in Osoyoos.

Plussat: Great location with private beach. I

Miinukset: Building was old. Rooms need to be renovated.

Plussat: The staff were excellent. Great place for friends or couples sharing.

Miinukset: Could use a little paint.

Plussat: The host and hostess were very helpful and friendly