Pensacola hotellit lähellä University Town Plaza

Plussat: Comfortable and clean/modern bathroom with hot water for a nice relaxing shower to then rest plus internet worked like a charm

Miinukset: A little expensive but it's a nice hotel

Plussat: I liked the location of the hotel very much so and the guy who works the night is very nice and helpful.

Miinukset: The bed was very uncomfortable and even talked to the front desk about it, they seemed to not care. She was rude and kept treating us like we were not intelligent to use the bed properly.

Plussat: It was clean and the bed was comfortable

Plussat: Room was clean and everything working. The staff was very pleasant and helpful

Miinukset: can't think of anything.

Plussat: The staff was nice and responsive. Didn't have any issues.

Miinukset: Only critique is that it's slightly out dated, worn down. It could use some touching up. Nice place though.

Plussat: The beds were great and the breakfast bar was ok but the carpet and hotel as an overall needs updating real bad I think they stopped shampooing the carpet and vacuuming the hallways the wallpaper is coming down in some places of the hotel. For the ones saying nicely redone carpets you must work there

Miinukset: One staff member that was rude and unprofessional that worked at night, all I can say is if the door is left open to get coffee where the breakfast bar is or even get a bowl of dried cereal "don't" she will call you out in front of other guests hollering which is totally unprofessional not to be in the breakfast bar area. The manager I talked to the next day assured me she would never do that again but as for me ever going back I would not. There staff member just lost them buisness along with 3 other couples I know when I told them about my experience there

Plussat: I was double charged for my room. Called the hotel three times, they said call kayak. Called kayak they said call the hotel. Neither one fixed my issue. So my 100 dollar room went to 200. I will NEVER use kayak again or stay at this hotel. I was double charged at another hotel just last month and they took care of the issue within two days. This place refuses. I like the hotel and have stayed 5 times before to meet up with family while I am here training at NAS Pensacola. It was a good place. However, knowing they cannot resolve this means I will never go back. Please management, don't write a response either, just give me my money back.

Plussat: Everything was wonderful. The staff was very kind. Bed was comfy. Breakfast was very tasty.

Miinukset: That I couldn't have stayed longer in florida! Seriously though, there was nothing I disliked about my stay.

Plussat: Well laid out, spacious room.

Miinukset: Could of been a little cleaner.

Plussat: Nice size room. Clean!

Miinukset: I did not like that booked the room online and I still had to pay cash for my room. I was still charged on my credit card. Clerk at the front t desk could not provide me with a receipt.

Plussat: Not much

Miinukset: Staff nowhere to be found, both at the front desk or on the phone. Staff refused to accommodate a simple request that someone check for a lost item in a room already vacated. I do not recommend anyone stay here.

Plussat: The hotel was a decent value, and it seemed clean and well managed. All staff members were kind and overall the experience was good.

Miinukset: The hotel is right off the interstate; as in, you drive straight off the ramp into the parking lot. That was a little confusing and kind of a pain, but maybe not really their fault. Also, I had difficulty finding the laundry room.

Plussat: VERY CLEAN!!! Very Friendly & Professional staff upon arrival.

Miinukset: N/A

Plussat: The hotel was located in a convenient location. The staff was professional & courteous. I had an easily accessible room for my convenience.

Miinukset: Nothing to complain about. My needs were met!

Plussat: The location was good from the interstate and the staff was friendly.

Miinukset: We travel a lot and have stayed in lots of hotels. Breakfast should have been skipped. Hotel needs to be updated. After breakfast our room keys would not work, took them back to front desk and were rekeyed. Once again they didn't work, back to front desk and, by the way, our room was the furthest away from front desk. We were trying to get on the road home and had to wait for the lady at front desk to come to our rescue. It even took her several times before we got in our room. Hopefully lock is fixed/changed.

Plussat: friendly staff, closeness to highway, value for the money

Miinukset: little too far from beach

Miinukset: Dirty rooms, rude hostess.

Plussat: Proximity to highway

Miinukset: The price was ridiculous: $165.00 per night! The room was just okay and not the cleanest.

Plussat: It is inexpensive and convenient.

Miinukset: The property is run down and old.

Plussat: the cost

Miinukset: The room had a musty smell and you could hear a lot of noise from the other rooms.

Plussat: nothing at all...

Miinukset: its over rated in Kayak & Hotel.com. Dirty corridor, Stucked room lock, Very small room...

Miinukset: Room was dirty smelling. Bathroom smelled of strong urine. Toilet was dirty as was the floor and baseboard. Light broken, ice machine broken. Yes free coffee but not coffee. More like brown water! We got in late after driving all day through terrible storms. We were too tired to move to another room. I didn't feel comfortable in the bed knowing how dirty the room was being a discount hotel should not mean amenities should be broken, dirty and lacking attention! I totally regret spending my money here!

Plussat: Super quiet, right off I-10, ajcent to a small mall with 8+ restraunts. Sheets were clean. Got the 79$ rate just a few hrs before arriving, so pretty cheap for two full beds. A/c was spot on for temp which was important to us. I chose this place bc it was close to our long day driving distance limit and because all the hotels nearby (150$) range were full. Great clean waffel house next door.

Miinukset: Our room was grimy - tub, walls, carpet (i wore my flipflops). The faucet was loose, & toilet didnt flush without a couple tries. There were no xtras like a pool, or breakfast. It was older style with stairs at the ends and middle of the 4 long buildings. No elevators so the stairs could be a prob for less mobile folks.

Plussat: Once I had my room I was able to relax. The check out gentleman was so friendly and talkative. He was great. Sadly I didn’t get his name but he worked May 5 in the morning and was Aftican American

Miinukset: It took 45 minutes. She took my Visa Card and drivers license and then gave me the wrong paperwork to sign. Argued with me that I was Eric O. (someone) even though I am female and told her my name, Daniela Wasem which to me doesn’t sound anything like Erik O. - look at the license lady. Then charged me (Eric’s) room rate of $199 even though I had already paid for my room online. Then argued with me about my Visa card ending numbers even though I showed her multiple times my Visa card. By the time I got done there were about 10 people waiting behind me to get checked in. When I got to the room. The toilet constantly ran, there was no way to stop it. I just had to close to bathroom door to quiet it down a little. Also there are two lights above the bed, I was going to read a book, one of the lights did not even have a light bulb in it. Was a very bad experience. So now I am still waiting for my $199 refund. If it wasn’t for the check out gentleman I would have completely hated the entire experience.

Plussat: Chose red roof for low cost but beds were to lumpy. Only rooms with 2 beds were second floor. Not ADA compliant

Miinukset: Chose red roof for low cost but beds were to lumpy. Only rooms with 2 beds were second floor. Not ADA compliant

Miinukset: No refrigerator or microwave in room

Plussat: Clean room,comfortable beds,nice tv, nice bathroom, large parking space

Miinukset: Door handle broken,toilet too long to flush,exhaust fan ineffective, trucks parked all over and attendant slow and not accomodating

Plussat: Roof over our head's.

Miinukset: Please do an inspection.

Miinukset: Very rude staff, broken lock, no available parking spot near room. We had to keep the sofa chair against the door to keep it secured. Awful experience. Very very rude staff.

Plussat: It was right off the highway.

Miinukset: They advertise 100% smoke free, that is 100% BS! There was cigarette burns on the table, holes in the comforter, there was even a cigarette burn on the soap holder in the shower. People outside we’re up all hours of the night. My family and I slept in our clothes, didn’t bother taking off our shoes, didn’t bother taking a shower, left as early as we could. If I could do it over again, I would have just slept in my car