Pensacola hotellit lähellä University Town Plaza

Plussat: Friendliness of staff, clean room, great breakfast(very affordable)

Miinukset: N/A

Plussat: Everything

Miinukset: Nothing

Plussat: The front desk staff

Miinukset: The service at the restaurant very slow and had a mix up with our food. The food was good once we got it.

Plussat: We really enjoyed our stay! Everyone was so nice and welcoming. Clean rooms, nice pool, good food/bar, and great location.

Plussat: The bed was nice!

Miinukset: After a long day of exploring Florida We came back to a dirty room they didn’t fix our bed or vacuum. It was disappointing! Also the next day they did clean but forgot to put toilet paper .. so it was annoying to have to go to the front desk to ask for some! also the staff was not very friendly they didn’t acknowledge me a couple of time when I last when I past the front desk .... I think it’s lame that the bar closes early and the pool ! It’s a nice hotel but we didn’t get good service! No one was really rude in a way that made me upset they just don’t acknowledge people!

Plussat: Hilton Garden has the consistency of Marriott.

Miinukset: The price! We had to pay $--- for this room. Way over priced

Plussat: Everyone was really friendly

Miinukset: Only thing I didn’t like it didn’t come with free breakfast

Plussat: The property is very clean and the staff is very attentive.

Plussat: Decently clean. We were here three nights though am and housekeeping didn’t come once. We didn’t have a sign or anything on the door preventing them from coming either, so that was disappointing. You spend all day out and want to come back and shower, but we had no clean towels and trash still in room. That’s disappointing for sure. Other than that, it’s okay. Just like anywhere else honestly.

Miinukset: Housekeeping services Only two washing machines in whole hotel

Miinukset: The fact my card was charged prior to me checking into hotel;

Plussat: Everything

Miinukset: Nothing really

Plussat: Close to airport with free parking Nice restaurant with friendly staff, great breakfast brunch Well maintained and clean rooms

Plussat: I always pick Hampton

Miinukset: The odor in my room was overwhelming , we were just too tired from traveling to make a fuss

Plussat: The room and building in general were very clean and neat. The hotel had a very clean smell, kind of like clean linens, all through the building.The staff was very friendly and courteous and willing to help if needed.

Plussat: Great bed & appointments.

Plussat: awesome!

Plussat: Nice rooms, feels clean and safe

Miinukset: $430 for 2 nights

Plussat: The location was close to where I needed to be. Easy to get to.

Miinukset: Check in is at 3 PM and our room wasn't ready until 4 PM. I wasn't compensated for this. I paid double for this room because it was the day after July 4th. The towels were dingy and one of the wash clothes had black stains on it (disgusting). The room above us was EXTREMELY noisy. Sounded like they were running and jumping off the bed. This went on even after we tried to go to sleep for the night.. The floor in the dinning area was so sticky that your shoes stuck to it and squeaked every time you walked. I am still upset that I paid $241 for a basic room and didn't receive a discount since my room wasn't ready. If I had checked out late, they would have charged me extra. It should work both ways. I will never stay there again.

Plussat: Size and clean room

Miinukset: No

Plussat: Spacious room... good breakfast!

Plussat: Breakfast and location

Miinukset: Felt it was a little outdated Could get new carpets

Plussat: The receptionist was friendly and helpful, ready to answer our questions. The room was spacious and very clean.

Plussat: The lady who works the breakfast does a great job!!

Plussat: The food was good and the hotel was in driving distances from the beach.

Miinukset: Didn't know there was major construction going on across the street from hotel and that was my view. The pillows on the bed were not comfortable.

Plussat: The rooms were clean, the beds were very comfortable and the staff was freindly, informative & fun. The location was perfect to eaterys of every kind!

Miinukset: N/A

Plussat: Rooms were comfy. Shower was hot with good water pressure. Location just off the highway was very convenient. Right next to Chuck E Cheese so my 7 year old was in heaven!

Plussat: Very comfortable bed and location is good.

Plussat: It had a waffle maker.. And hot coffee.. Very day old cake, muffins, people socializing in Hall ways at night, horrible location heard every racing car engine, ambulance, NO PARKING..I WILL NEVER RECOMMEND THIS HOTEL!!!

Miinukset: It was so out dated, king size bed with Full size pillows, Stinky bedspread,room was dirty,mold in bathroom, USED Kleenex box,long hairs in bathroom, and shower, and was the LOUDEST!Kids screaming in hallways..doors slamming all hours of the night,

Miinukset: Parking lot was small

Miinukset: The WiFi was terrible!!

Plussat: The continental breakfast was delicious. All the staff was amazing and very polite.

Miinukset: None

Plussat: Great staff....very good breakfast bar

Miinukset: I called about the pool and I was told it was heated. Not the case.... it was to cold to enjoy and being the main/only reason I booked this room I was highly disappointed. When I spoke to the staff, I was told it was not heated, only climate controlled. Meaning, its inside and not outside.....I will not return and very upset I ruined my surprise for my 10 year old grandsons birthday. If you care nothing about a pool, you will find this place to be worth the money with an excellent staff.

Plussat: The cleanliness and the breakfast:

Miinukset: Nothing.

Plussat: The staff was all sooo very friendly! The place was super clean and the breakfast was great!!!

Miinukset: Na

Plussat: The staff was great. Everyone was very nice and helpful.

Miinukset: The bathroom was very small. Very outdated hotel. Way too expensive for what i got for the money. One star hotel at 5 star prices. Parking was very limited, especially for a full size truck

Plussat: Hotel management was great.

Miinukset: Hotel was dated. Not very clean. Only one ice maker available.

Plussat: The staff were exceptionally friendly and helpful.

Plussat: The place and staff were excellent. The breakfast was awesome!

Miinukset: Slow Wifi.

Plussat: Everyone was so helpful and nice.

Plussat: All amenities were really good here! Staff members were especially fantastic - they were accommodating, friendly, and always available. Our room was super clean and maintained. Safety was good, as location was decent.

Miinukset: No A/C in the hallways, which was a little uncomfortable, but still wouldn't sway me from a recommendation to other travelers. The walls between our room and the adjacent one seemed a little thin; we could often hear the other guests periodically.

Plussat: the bed was great

Plussat: The breakfast was ok .I was not given a room of my choice I was made to stay in a handicap room and I am not handicapped .I asked to move an the front desk staff said that they were extremely busy an that I could not have my request to move .I reserved my room way in advance an was treated as if I did not matter .

Miinukset: The manager for housekeeping .I called because our room was cleaned an the housekeeper did not leave toiletries . She asked what was wrong I told her that to begin with I was not happy with the room I had to take an her staff did not leave toiletries .I asked for them an said bye hung up the phone .She called back and asked if I wanted my money back to check out since I was not happy .I said no I want the toiletries I asked for any room cleaned as it should have been .the front desk lady brought the toiletries to my room .I booked my room way in advance and paid for my stay in full when I checked in with cash .I was still treated iny opinion as if I did not matter and rude from the management an I think the Marriott chain should look into how thier staff treats travelers .and the bed was very uncomfortable the bathroom had and old shower chair in the shower which the water ran out into a drain in the middle of the bathroom floor an also ran towards the door that opens into the kitchen for the money I spent I could and should have had nicer accommodations from a Marriott hotel never will I stay with Marroitt again the TV did not work the front staff who was busy giving all of the other guests rooms that they asked for and received was put out that she had to come to our room and fix the TV I can be not tell you really anything good about this property I was polite I never was ugly or demanding to the staff .The staff was rude and very aggressive if you asked for anything . Marriott this is not up to your standards is it ?

Plussat: The staff are very friendly and the room is comfortable.

Plussat: Everything!

Miinukset: Could have used a firmer pillow but that’s just my preference

Plussat: Everything was very nice even staff

Plussat: We had no t.v. for 3 days and they did nothing for us.The bath tub were not clean for 3 days.Iwill like to get back some thing from them.

Plussat: Clean room with amenities.

Miinukset: Nothing

Plussat: Location. Close enough to beach yet not over crowded area

Miinukset: Room smelled awful! Paid 100 dollar non- refundable pet fee that was not in ad for hotel for a room that smelled and our dog was only there to sleep like us.

Plussat: The staff and facilities were great!

Plussat: The remodel was done well and it was clean. No bed bugs.

Miinukset: The hot breakfast left some to be desired. Luckily we had leftovers.

Plussat: Everything

Plussat: Everyone was very friendly. The rooms very clean. The rooms were very spacious. The breakfast was good.

Miinukset: No

Plussat: great breckfast, staff was helpful.

Plussat: Good customer service, Excellent high speed Internet, Cleanliness and big room.

Miinukset: N/A

Plussat: Big Room

Miinukset: Location

Plussat: The beds were good and the breakfast was delicious.

Miinukset: The roach on the wall was a deal breaker!! We also had to pay $100 for a deposit and before you could checkout, they had to physically walk to your room and make sure the room was ok. When we asked about that we were told, its what nice hotels do

Plussat: The kitchen and high toilet.

Miinukset: It was dated. The floor at the entrance (#322) was weak and it felt like we were going to fall through the floor. The pillows on the couch were stained, needs to be replaced. The first room(#213) smelled like mildew and the door was covered in mold.

Plussat: The overall was excellent...great cont. Breakfast....clean room

Miinukset: The GM Didn't have great customer service

Plussat: We were upgraded to a large penthouse suite that was extremely spacious and perfect for our family's needs. The beds were comfortable, the room was clean, the full kitchen was great, and we had 3 nice TV's, too. The hotel had a great breakfast selection.

Miinukset: Wish there was more parking.

Plussat: Up to date and clean

Plussat: was very disappointed !!

Miinukset: the bed was swagging in the middle..little light weight covers on bed..smoke alarm didn't work....the bathroom walls and borders are horrible...lamps on bedside tables weren't working properly..

Miinukset: First room had lots of large spots of black mold all around the bathroom. Half the plugs including tv, fridge, and microwave did not work.

Plussat: It was very nice and I really enjoyed it

Plussat: Breakfast did not provide meat until Friday. I guess that's a weekend thing. Sausage gravy was rank. Terrible. everything else was satisfactory.

Miinukset: my co-workers were awaken every night by people arguing on the balcony outside their room. They got up the nerve to call the desk on the last night there and police was called. The problem is that the rooms are on the backside of a dark and dreary looking area. Not enough lighting and very little concern shown by staff. The reason my room was not along side of theirs is because I have to have non smoking and they booked my room as smoking and the clerk was quick to point out that because I used a third party is why I had this problem. Very uncaring to my problem.

Plussat: Nice lobby

Miinukset: Room was completely infested with bugs. 100's of bugs everywhere. Maintenance person said they were small cockroaches. No shower curtain, no bulbs in lamps

Plussat: Location of the hotel is very good.

Miinukset: Too expensive for not quality inn, the aircon is noisy.

Plussat: Spacious room and it was clean

Miinukset: The check in. We had a discussion about connecting rooms. The person kept explaining that there were no such thing as connecting rooms etcetc

Plussat: Pool

Miinukset: BED BUG infested! I'm covered in bites and they would only refund for 1 of the 2 nights. The first night I didnt realize that's what was biting me until the middle of the night the second night. They moved me to another room until the manager got there and only refunded me one night. It truly sickens me that they know they have them and are still putting people in these rooms . We took photos and videos

Plussat: Close to many attractions

Plussat: It was was close to the Interstate , grocery store and restaurants

Miinukset: The breakfast could use a change put bagels in place of donuts and put in mini danish instead of donuts other Quality Inns have them

Plussat: Clean bed and clean room.

Miinukset: The bathrooms were not clean. Staff was not nice.

Plussat: Breakfast was good