Pensacola hotellit lähellä University Town Plaza

Plussat: I was charged 157.00 but my booking shows 130.50 why is this

Plussat: The front desk staff

Miinukset: The service at the restaurant very slow and had a mix up with our food. The food was good once we got it.

Plussat: The property was very clean, the staff friendly. Will definitely stay here again.

Plussat: Hilton Garden has the consistency of Marriott.

Miinukset: The price! We had to pay $--- for this room. Way over priced

Plussat: Everything is always perfect. We stay here Everytime we come to Pensacola.

Plussat: Easy check in. Clean Rooms. Accessible to mall and other amenities. A quiet stay.

Miinukset: Firm pillows would’ve been nice.

Plussat: Close to airport with free parking Nice restaurant with friendly staff, great breakfast brunch Well maintained and clean rooms

Miinukset: Upon checking in, my wife (not thirty anymore) asked for help. She was greeted with-"With what" like don't bother me. When informed the desk "with my luggage" she was informed there was no one available. Can anyone imagine a Hilton acting in this manner!

Plussat: Very clean, rooms excellent, staff friendly.

Plussat: The room was up to date and the staff great

Plussat: Staff friendly from the managers, waitstaff, etc. This is 3rd or 4th time staying at this hotel and I've not been dissatisfied.

Miinukset: N/A

Plussat: Cleanliness of hotel, breakfast choices, staff.

Miinukset: N/A

Plussat: Close to UWF

Miinukset: Street access

Plussat: Location was great

Miinukset: Gym was weak

Plussat: Location was perfect for visit to both campus and a soccer event. Hotel was spotless and front desk people were extremely friendly. I will stay here again on my next visit!

Miinukset: My only issue was breakfast area is tight. Hard to move around to get food and find a seat. With that said, the food was very good and selection was a lot!

Plussat: It okay

Miinukset: It okay

Plussat: I stay for 9 days and visited my college granddaughters as well as family in the Mobile area. The hotel was in a perfect place for me to access interstates. I enjoyed the pool

Plussat: The breakfast is good... I like the food and the choices. The room is quiet and spacious.

Miinukset: My iphone cannot connect to the hotel WiFi all the time, I don't know what's going on... And the gym room is a little too small for work out.

Plussat: Comfortable beds, a great hot breakfast buffet. The environment was safe and the hotel was clean. I would definitely stay here again.

Miinukset: They only clean the rooms and take the trash every three days unless you request it sooner.

Plussat: Everything was great with the exception of water pressure in shower

Plussat: The staff was friendly during check in

Miinukset: There was no on site visible security, the alternative entrances to the hotel were left open, even though you should need a key to enter. The parking lot was not lit, limited parking. Over priced, very serious safety concerns that need to be addressed

Miinukset: The breakfast was a lil shabby and wasn't tasteful. But the Lady fixing it was very nice. Y'all should considering fixing some more kinds of meat, ppl really like that, Just saying. Oh yeah 1 more thing the manager should taste the food and if they don't like it then the ones staying there won't like it eighter.

Plussat: location

Miinukset: This hotel is very musty,old and outdated. I told the desk I needed 2 pillows and she said you have two queens with pillows. I told the desk women I never seen such pillows with so many yellow stains and the filling separated. The bed also had hair on it

Plussat: Price

Miinukset: No

Plussat: It had a waffle maker.. And hot coffee.. Very day old cake, muffins, people socializing in Hall ways at night, horrible location heard every racing car engine, ambulance, NO PARKING..I WILL NEVER RECOMMEND THIS HOTEL!!!

Miinukset: It was so out dated, king size bed with Full size pillows, Stinky bedspread,room was dirty,mold in bathroom, USED Kleenex box,long hairs in bathroom, and shower, and was the LOUDEST!Kids screaming in hallways..doors slamming all hours of the night,

Plussat: The hotel staff was very friendly. They greeted us very nicely.

Miinukset: The room they gave us had rat feces on the couch and on the chair. Upon further investigation I could tell that the room had not been cleaned in a couple days. Also the elevator broke down during the night but, was fixed that morning.

Plussat: Great hospitality. The workers were friendly and polite.

Plussat: The hotel was very nice and clean. The staff at the front desk was polite and very helpful. Breakfast was sufficient.

Miinukset: The only negative thing is the hotel is right alongside the highway, so you can hear the traffic and it is really loud at night due to the "drag racing" by teenagers at the red light.

Plussat: Staff was helpful and nice.

Miinukset: The mattress was terrible.

Plussat: The continental breakfast was delicious. All the staff was amazing and very polite.

Miinukset: None

Plussat: 'The bed was comfortable

Miinukset:  the clerk has a very unfriendly attitude he gave me the impression he did not want to be bothered on the second night we came back from the beach at 730 pm our had not been serviced. The lobby said I told Teresa not to clean our I never told anyone

Plussat: Breakfast n coffee

Miinukset: Additional $29 charge called to inquire

Plussat: The staff was excellent, so friendly and polite. They were very helpful to. I would recommend this hotel for anyone traveling to the Pensacola area.

Miinukset: I would have liked to have seen Biscuits and gravy on the breakfast bar and maybe a few more selections, but overall it was very good!

Plussat: Location

Miinukset: Maid service was sketchy

Plussat: Desiree at the front desk who was very friendly, efficient and helpful, the housekeeping people who helped us get in a bit early, the breakfast preparers who had everything looking great and clean, and the easy in and out of the parking lot with good lighting!

Miinukset: Nothing!

Plussat: Great breakfast

Plussat: Courteous, helpful staff. Clean. Comfortable for sleeping.

Miinukset: There was no complimentary breakfast included which was promised and one of the reasons I chose the location. Disappointing. No water in room. The room was comfortable but small and cramped. It was misrepresented on-line. Even the wine on the wine menu was unavailable. Bait and switch. :( From the marketing online, I expected it appear to have a real restaurant, a Starbucks and a larger room.

Plussat: hotel was wonderful

Plussat: The room had a nice TV and a comfortable bed. The staff was very friendly and helpful.

Miinukset: The fitness center bench was worn down. It was wobbly and not safe to sit on

Plussat: The hotel room was a means to an end. Didn't pay too much attention; however, my last night there, I requested a late check-out from the evening staff, but that was never communicated to the daytime staff. On the day of checkout, housekeeping and the front desk rushed me out of the room.

Miinukset: Poor communication means between evening and daytime front desk staff.

Plussat: Nice and clean

Miinukset: Difficult location to get to for my needs

Plussat: Bistro staff was awesome. Location is great if one wants to stay near interstate highway

Miinukset: We did not have any bed choice.

Plussat: Nice and clean

Miinukset: I reserved a standard room which should have had 2 beds. Got there and they told me they didn't have any rooms left with 2 beds. They bought a nasty roll away in. Was a tiny room and there really wasn't enough doom for a roll away.

Plussat: The room was very nice. I enjoyed the amount of space we had in the room.

Miinukset: I felt everything was very nice. I wouldn’t change anything.

Plussat: Great and convenient location!!

Plussat: Everything Staff and facilities were top notch

Plussat: Everything good

Miinukset: Nothing

Plussat: Location was good

Miinukset: The desk clerk put me in a handicap room. If she changed me it was going to have a fee. I am not handicapped

Plussat: The staff and facilities were great!

Plussat: The remodel was done well and it was clean. No bed bugs.

Miinukset: The hot breakfast left some to be desired. Luckily we had leftovers.

Plussat: Everyone was very friendly. The rooms very clean. The rooms were very spacious. The breakfast was good.

Miinukset: No

Plussat: great breckfast, staff was helpful.

Plussat: Very comfortable & clean room, staff was courteous & helpful, breakfast included a variety of delicious hot & cold items.

Plussat: Good customer service, Excellent high speed Internet, Cleanliness and big room.

Miinukset: N/A

Plussat: Big Room

Miinukset: Location

Plussat: The beds were good and the breakfast was delicious.

Miinukset: The roach on the wall was a deal breaker!! We also had to pay $100 for a deposit and before you could checkout, they had to physically walk to your room and make sure the room was ok. When we asked about that we were told, its what nice hotels do

Plussat: The kitchen and high toilet.

Miinukset: It was dated. The floor at the entrance (#322) was weak and it felt like we were going to fall through the floor. The pillows on the couch were stained, needs to be replaced. The first room(#213) smelled like mildew and the door was covered in mold.

Plussat: The overall was excellent...great cont. Breakfast....clean room

Miinukset: The GM Didn't have great customer service

Plussat: We were upgraded to a large penthouse suite that was extremely spacious and perfect for our family's needs. The beds were comfortable, the room was clean, the full kitchen was great, and we had 3 nice TV's, too. The hotel had a great breakfast selection.

Miinukset: Wish there was more parking.

Plussat: Up to date and clean

Plussat: I liked that there were several restaurants and a mall nearby.

Miinukset: There was just one person working when I arrived around 9pm and there were close to 10 people waiting to check in. She was probably stressed and therefore not very flexible with the couple in front of me. She was cordial to me though.

Plussat: The location was great. Within walking distance of several restaurants and right off the highway.

Miinukset: Nope, it was great! Even our cat loved the big windows :)

Plussat: Location was good. Plenty of places to eat, luckily because the breakfast was a huge disappointment.

Miinukset: Breakfast needs to have a meat option. Powdered eggs, rock hard biscuits and what seemed to be three day old sausage gravy was not very satisfying. Lighting in the room was terrible. No overhead light. Only three lamps on one wall to light the entire room, except for the bathroom light. The door to our room would not shut completely. We had to put a chair under the handle, and you could still see light through the frame. Deadbolt plate was loose, and the door appeared to have been kicked in several times. Took all my personal belongings with me every time we left the room. The bed was terrible. I sank into it completely when I laid down and had trouble getting back up. Bathroom floor was disgusting, but the room appeared to be otherwise clean. Overwhelming smell of Lysol left the impression of it being clean, but the smell never dissipated over the entire three day stay.

Miinukset: This place was horrible, in much need of renovation. Toilet leaked on the floor, bathroom tiles coming off the wall. The room had been smoked in and smelled horrible even though it’s a no smoking room. No remote for the tv so couldn’t even turn it on. I couldn’t wait to get out of there.

Plussat: This Quality Inn Vastly exceeded my expectations. It was a nicer property, with friendlier staff than a more expensive hotel about 2 blocks away we stayed at the previous month.

Miinukset: The only issues were really non issues to us that are just natural weathering on indoor items from FL humidity; IE peeling ceiling paint in bathroom and scarred veneer under the glass table toppers.

Plussat: Reservations were met.

Miinukset: Bathroom was disgusting. Door has stain along the bottom. Towels were not stocked.

Plussat: Spacious room and it was clean

Miinukset: The check in. We had a discussion about connecting rooms. The person kept explaining that there were no such thing as connecting rooms etcetc

Miinukset: The orange juice tasted strange! Overall decent continental breakfast.

Plussat: Comfortable bed. Good breakfast.

Miinukset: Bathroom NOT clean!

Plussat: The breakfast.

Miinukset: It was not clean.

Plussat: Nothing

Miinukset: My room was infected with bed bugs.

Plussat: It was was close to the Interstate , grocery store and restaurants

Miinukset: The breakfast could use a change put bagels in place of donuts and put in mini danish instead of donuts other Quality Inns have them