Pensacola hotellit lähellä University Town Plaza

Plussat: This property was super clean and quite! The Ac unit was amazing. My kids enjoyed the pool. Literally everything you need is in the area. The beach was a 20 minute drive but it was well worth it!!

Plussat: The front desk staff

Miinukset: The service at the restaurant very slow and had a mix up with our food. The food was good once we got it.

Plussat: The property was very clean, the staff friendly. Will definitely stay here again.

Plussat: The hotel was what I would expect from a Hilton. Nice

Miinukset: No

Plussat: Breakfast food and service were great.

Miinukset: Mattress could have been more comfortable.

Plussat: Hilton Garden has the consistency of Marriott.

Miinukset: The price! We had to pay $--- for this room. Way over priced

Plussat: Everything

Miinukset: Nothing

Plussat: Easy check in. Clean Rooms. Accessible to mall and other amenities. A quiet stay.

Miinukset: Firm pillows would’ve been nice.

Plussat: Nice

Miinukset: No

Plussat: Close to airport with free parking Nice restaurant with friendly staff, great breakfast brunch Well maintained and clean rooms

Miinukset: Upon checking in, my wife (not thirty anymore) asked for help. She was greeted with-"With what" like don't bother me. When informed the desk "with my luggage" she was informed there was no one available. Can anyone imagine a Hilton acting in this manner!

Plussat: Location and cleanliness

Plussat: Staff was friendly& hotel was beautiful & clean.

Plussat: Excellent location close to airport

Miinukset: Would be nice to have an airport shuttle

Miinukset: The pool was closed due to Covid which wasn’t mentioned online.

Plussat: Updated and very clean.

Miinukset: Compared to others hotels during this trip-the breakfast was meagre. Other hotels are managing to pull off the hot breakfast safely. This property gives you a paperbag with a granola bar, a bottle of water and a pre-packaged muffin that just falls apart.

Plussat: Friendliness

Miinukset: Nothing

Plussat: The cleanliness and safe environment.

Miinukset: I loved everything.

Miinukset: I stayed three nights housekeeping did not come in one time to make the bed or give fresh towels or take the trash out

Plussat: Nice clean rooms. Easy check in.

Miinukset: We had no problems. Everything was great.

Plussat: The property itself is clean and the rooms are comfortable. Unfortunately due to COVID the indoor pool, gym and kitchen were all closed. We were passing through on own way to Texas and stopped here for the indoor pool. Bummer

Miinukset: There is a pass though in the parking lot that goes to restaurants and other hotels, so there is a lot of rif raf all night in the parking lot. Staff was so so. Made us feel like an inconvenience the few times we interacted with them. Went down at 7 am on a Wednesday to get a cart and there was none to be found. My family and I ended up carrying all of our luggage to the truck. We won’t stay here again. And we do not recommend you do either.

Plussat: Had a variety of business to eat at around the location and it was safe.

Miinukset: Found a beer box under microwave and several beer bottle caps around the room. Had to clean things on my own. Was charged full price and my kids couldn’t enjoy the fitness center , pool and when asked for change to wash clothes they didn’t have any which I understand but front desk wasn’t friendly. Maybe setup machines to be able to use cards or something. Breakfast wasn’t a warm breakfast and wasn’t pleasing to kids. Overpriced for services not provided.

Plussat: It is very updated and the staff are all very friendly! The location is very safe and around a lot of different shopping and dining.

Miinukset: Unfortunately, due to COVID none of the amenities were open. I'd have loved the Starbucks coffee and the pool looked amazing. Not to mention, I'm sure the breakfast would have been delicious had it been available.

Plussat: I was on the first floor, the people next door kept waking me up all night slamming doors and yelling, when I finally got up in the morning and told the front desk, which was right on the same floor, they were obviously sleeping somewhere.

Miinukset: The staff was terrible and did not give a damn about people staying there, especially the manager! Terrible place to stay, wont ever stay on that side of town agian..

Plussat: It was a perfect stay for me because of the proximity to the project for work I was doing. Rooms were clean. Breakfast was good. Staff was helpful

Plussat: Size and clean room

Miinukset: No

Plussat: staff was absolutely fab....my wife was in a accident while visiting Pensacola and they gave me discounts for hospital stay and always asked how she was every morning..

Miinukset: not a thing

Plussat: It was nice. Affordable for the holidays .

Miinukset: The bed was very hard. The breakfast was in a paper bag. Child running up down the hall late at night early in the morning .

Miinukset: There was no hot breakfast like the website stated there was. We stayed a week and there was no housekeeping the whole week. We had to go and get towels and trash bags our selves. Our room got so dirty from going to the beach and coming in and out we had to ask for a vacuum and vaccum the room ourselves.

Plussat: Comfy room and bed. Clean bathroom. Chose of coffee in room.

Miinukset: Tv remote hard to understand.

Plussat: Breakfast and location

Miinukset: Felt it was a little outdated Could get new carpets

Plussat: Rate was good. Typical Hampton property

Miinukset: It is getting a little old and it is across the street from a large construction project.

Plussat: clean room, breakfast was much better than other hotels, friendly staff, and a clean pool.

Miinukset: Staff were horrible, Denise displayed no consideration or hospitality skills. Jessica bold faced lied when I asked for a late check out after 8 days, saying the property was booked. Looked on Hilton.com and other sites and our very room was available. Noone ever at front desk. No accommodation for toiletries or room service. Had to pludge our toilet twice. When we asked for new pillow cases after the 6th day (I had replished all supplies until that point) the lady repeated it, then brought us 2 flat sheets. The location is very far from the beach and you get tolled everytime you pass the bridge. If youre looking for a pleasant vacation stay, this is not it!

Plussat: Everything! It's a very nice hotel. I wouldn't change a thing! Thank you so much!

Miinukset: No way!

Plussat: I enjoyed the fact that there were plenty of places to eat nearby

Miinukset: The pool was closed but was not advertised during booking and there was no breakfast

Plussat: Everything was good

Miinukset: No complaints

Plussat: availability

Miinukset: we left to enjoy the day and returned that evening and the room door was open. very unsafe and scary experience

Plussat: Location was perfect for visit to both campus and a soccer event. Hotel was spotless and front desk people were extremely friendly. I will stay here again on my next visit!

Miinukset: My only issue was breakfast area is tight. Hard to move around to get food and find a seat. With that said, the food was very good and selection was a lot!

Plussat: The property was was nice and clean. The staff was friendly and helpful. Covid 19 caused the breakfast to be pitiful.

Miinukset: Covid 19!

Plussat: The best part was the location everything was close by and only took minutes to get to

Miinukset: The night clerk was very rude he had a bad attitude that made me want to leave but I made it after dark so I stayed I had a 6 hour drive and wasn't in the mood for his attitude my husband said hello to him he acted like he didn't hear him

Plussat: Large room, good AC, staff was very nice.

Miinukset: Room smelled a little like spaghetti.

Plussat: location

Miinukset: This hotel is very musty,old and outdated. I told the desk I needed 2 pillows and she said you have two queens with pillows. I told the desk women I never seen such pillows with so many yellow stains and the filling separated. The bed also had hair on it

Plussat: Close to I-10. Close to Texas Roadhouse.

Miinukset: No hot breakfast. There was no staff at the front desk most of the time. For the money, this place sucked.

Plussat: Standard 2 star hotel. Nothing special but nothing bad about the room.

Plussat: No breakfast

Miinukset: Pool

Plussat: The pool, and how friendly and helpful the staff was.

Miinukset: My air in my room wasn’t working. I couldn’t really sleep cause the air didn’t get cold .

Miinukset: The price.we stayed at the other comfort inns much better price’s.don’t tell me you make all profit just in high tourist area’s.would appreciate if you would level the playing field.

Plussat: Everything was perfect! The best part was 12:00 PM checkout time.

Plussat: The people was nice

Miinukset: It was far from the beach, the suite was t what I thought

Plussat: The pool was great.

Miinukset: Our fridge had old food inside from whataburger and the sink had debris in it.

Plussat: Everything

Miinukset: Pool

Plussat: Everything

Plussat: Very comfortable rooms

Miinukset: The room rate was only 233.10 but they put hold on my card for $539.00 Thats a lil extreme now gotta wait few days to access the rest of my money

Plussat: The rooms were clean and spacious

Miinukset: The breakfast was just a muffin and coffee

Plussat: Very clean and new. The room was spacious and the property was well-maintained.

Miinukset: Everything was great. I have no complaints about this property.

Plussat: Everything. Location, atmosphere, staff

Miinukset: Nothing

Plussat: The room looked like they made bed and vacuumed nothing was wiped the shower literally had buggers and look like dried blood in it hair in our sink and the microwave had crumbs inside of it and still had someone else food in refrigerator my husband and I expected so much more very disappointing we stayed in a marriot in Birmingham Alabama that was excellent. Maybe they need new cleaning staff.

Plussat: Cleanliness, modern fixtures, spacious

Plussat: The room, bed and the excellent customer service.

Miinukset: Excellent....the check in desk clerk was awesome....can't remember his name. However, it was so extraordinary that he remember that I had stayed there before....Excellent! Customer Service...he. accommodated me in my room on the 3rd floor. Springhill is looking to have a good employee with excellent customer service who will go beyond for their customer.

Plussat: Cheap

Miinukset: Tried to say hotel was booked. Did finally get room though

Plussat: Hotel employee is the best hotel front desk woman ever!! Give her a raise she deserves it

Plussat: Worker was very nices.

Miinukset: Ant was in my room . Room 330 it just was not comfortable

Plussat: The staff is wonderful here.

Miinukset: They run short in the grab and go breakfast items alot

Plussat: Room was a decent size

Miinukset: Room wasn’t cleaned very well, hallways and extra ways smelled like marijuana, fish and trash. Trash cans were overflowing into floor, lots of sketchy people walking around parking lot at all hours. At check in the front office lady was not very friendly. Bathroom floor looked like it hadn’t been swept or mopped. Not in a good area of town.

Plussat: There is nothing to like about this hotel from my and my wife's point of view. We left and did not stay here. I'm 72 and with the coronavirus we were terrified. I expect a refund for this reservation and I would hope you have a representative check.

Miinukset: The lobby was filthy. They gave us a room and there was vomit on the window sill!! I have photos. While we were checking in an ambulance came in and EMT's ran through the lobby and brought a woman out on a gurney gasping for air. It was horrible! We left!

Plussat: I loved how close the hotel was to everything. The staff was nice , the room was clean and comfy.

Miinukset: I hated the fact there were two people but one drying towel. I had a room with the kitchen in it but no dishes or cookware ,seems u just had ask for everything which I didn’t even bother I just went out and bought what I needed.

Plussat: Nothing

Miinukset: It was filthy. The room looked like it hadn’t been cleaned in over a year. There was trash under both beds and the tub did not drain properly.

Plussat: Clean

Miinukset: Dirty , smelly rooms , dog poop outside poor maintenance , shady people

Miinukset: It was hard closing the curtains to keep someone from looking inside the room. A lot of transient people stay here

Plussat: Quiet for the most part

Miinukset: I had no dry off towels in my room. I called the front desk and no one answered. So I left a message on this app for someone to bring me some. Never came. Had to dry off with hand towels.

Plussat: The staff was wonderful.

Miinukset: The bedding was stained. There were cigarette butts all over the walk ways. Sand behind the bathroom door. Hair stuck to the Bath room door. There was no Continental breakfast. No grad and go breakfast to take the place of continental breakfast due to covid. Food let in refrigerator. The over all up keep on the building needs to be improved.

Plussat: Nothing at all

Miinukset: Stains on sheets and blankets, found a roach, dirty. The building needs a major pressure wash and paint. Price per night is way too high for what your getting.

Plussat: Accessibility, Parking, Bedding, TV System, Internet

Miinukset: No breakfast (not even as take out), electrical ports damaged, no trash cleanup

Plussat: The outside and style of the Hotel was about the extent of it. Location also was convenient.

Miinukset: I really expected LaQuinta to be a nicer Hotel than this one was. Very dirty and smelly. I realize that the COVID issue had affected the service, but really, that should have nothing to do with cleanliness. Had to get our own Soap, Towels & Toilet Paper

Miinukset: This property has been the worse La Quinta location we’ve stayed at. I was there with my two daughters and I definitely felt uncomfortable. Thankfully it was just a 1 night stay. The reason for my negative review is because the room was not ready for us at it should have. There were no pillows, soap or even full roll of toilet power available upon arrival. When I called to request towels I was asked to come pick them up from the lobby bc they were busy at the time. I didn’t feel comfortable leaving my girls alone so we walked down together but I would have expected for someone to bring them to our room instead. It was an inconvenience for us to go down. The location is easy access from the highway but the property needs major renovations. One of our lamps was not working and there was an outlet near the mini fridge that was coming out of the wall. That seems a bit dangerous especially for my youngest to be around. When we went to take a shower it barely had water coming out. Definitely not the best experience especially when traveling with family.

Plussat: Location

Miinukset: It was the worst hotel I have ever stayed in, From the beginning till the end. Police every night rude staff nasty mold, no breakfast like advertised room was horrible front desk workers mean rude. Pool had mold every where. I took pictures and video

Plussat: It is a place that could have a good place if they maintained the hotel. It has a low quality structure. It looks dirty. I would not be here again.

Miinukset: in my opinion from what I see is neglected it could be a better hotel if they could invest in the remodeling

Plussat: Nothing

Miinukset: Disgusting, room, staff cleanliness everything

Miinukset: We’ve been coming to this property for the last couple years and it’s just been going downhill the pool needs to be clean there’s no chairs at the tables.. our AC in our room Barely even worked I do not think we were coming back

Plussat: No breakfast was provided and the room was musty and smelled like dirty stinky feet....I'm sure the carpet was from the 70's and was dirty and torn....it was infested with knats...a very poor experience for a high dollar price...I will never stay on a LaQuinta ever again and will tell all my family and friends how awful it was

Miinukset: I had issues with Key Card. was resolved much later. it was just a room. nothing special.

Plussat: I enjoyed my stay. Front desk was very nice. Great customer service.

Miinukset: Ice machine didn't work on the first floor had to go upstairs for ice. Drink machines didn't work either.