Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
Autovuokraamot kohteessa Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä ja niiden arvostelut
Rankattu nro 1
Alamo
Parhaat arvostelut
9,1 Erinomainen (585 arvostelua)
1 sijainti kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
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Alamo arvostelua
Autonvuokrauksen sijainnit
Alamo
Liikkeet kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
1805 E Sky Harbor Cir S
+1 844 370 9817
Kaikki Alamo arvostelut
Alamo arvostelut: Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
Rankattu nro 2
National
9,0 Erinomainen (36 arvostelua)
1 sijainti kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
╳
National arvostelua
Autonvuokrauksen sijainnit
National
Liikkeet kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
1805 E Sky Harbor Cir S
+1 844 370 8285
Kaikki National arvostelut
National arvostelut: Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
4,8
Miinukset: When renting a luxury SUV you would expect the vehicle to be clean, pristine and everything in working order. I did not get that from this rental. Disappointed.
arvostelut:
-
10,0
Plussat: Pickup and drop off was very smooth. Staff was always friendly
arvostelut:
-
10,0
Plussat: Car was available as advertised. Pickup was very efficient. People courteous.
arvostelut:
-
8,0
Miinukset: They didn’t give me the car they said they were giving me. Additionally, the car was pretty dirty, it was very dusty inside and it even had a dirty sock someone left there before we rented it.
arvostelut:
-
8,0
Great suv
Plussat: The service was fast and pleasant once past the initial waiting line
Miinukset: The initial waiting line was 20 minutes with few customers, 5 people ahead of me with e clerks at the desk
arvostelut:
-
10,0
Plussat: Very easy car return.
arvostelut:
-
10,0
Great
Plussat: Loved it
Miinukset: Nothing itwas all great
arvostelut:
-
10,0
Plussat: Easy
Miinukset: Easy return
arvostelut:
-
7,6
Good customer service
Plussat: Employee was friendly and knowledgeable.
Miinukset: Little higher price than other ones we looked at.
arvostelut:
-
10,0
Plussat: Complimentary upgrade to an amazing car, fast and friendly service and it could not have been any easier.
arvostelut:
-
10,0
awesome service
Plussat: the cars are very dependable .. and clean
Miinukset: that I cannot m as rch my frost prize of 25$ one way from Bakersfield to phoenix az :(
arvostelut:
-
10,0
Very Smooth and Fast
Plussat: National got me in and out of their office and into the car very quickly, very happy it went so fast
arvostelut:
-
10,0
Plussat: Pickup and drop off was very smooth. Staff was always friendly
arvostelut:
-
10,0
Plussat: Car was available as advertised. Pickup was very efficient. People courteous.
arvostelut:
-
10,0
Plussat: Very easy car return.
arvostelut:
-
10,0
Great
Plussat: Loved it
Miinukset: Nothing itwas all great
arvostelut:
-
10,0
Plussat: Easy
Miinukset: Easy return
arvostelut:
-
10,0
Plussat: Complimentary upgrade to an amazing car, fast and friendly service and it could not have been any easier.
arvostelut:
-
10,0
awesome service
Plussat: the cars are very dependable .. and clean
Miinukset: that I cannot m as rch my frost prize of 25$ one way from Bakersfield to phoenix az :(
arvostelut:
-
10,0
Very Smooth and Fast
Plussat: National got me in and out of their office and into the car very quickly, very happy it went so fast
arvostelut:
-
8,0
Miinukset: They didn’t give me the car they said they were giving me. Additionally, the car was pretty dirty, it was very dusty inside and it even had a dirty sock someone left there before we rented it.
arvostelut:
-
8,0
Great suv
Plussat: The service was fast and pleasant once past the initial waiting line
Miinukset: The initial waiting line was 20 minutes with few customers, 5 people ahead of me with e clerks at the desk
arvostelut:
-
7,6
Good customer service
Plussat: Employee was friendly and knowledgeable.
Miinukset: Little higher price than other ones we looked at.
arvostelut:
Rankattu nro 3
Enterprise
8,8 Erinomainen (332 arvostelua)
1 sijainti kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
╳
Enterprise arvostelua
Autonvuokrauksen sijainnit
Enterprise
Liikkeet kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
1805 E Sky Harbor Cir S
+1 844 816 4387
Kaikki Enterprise arvostelut
Enterprise arvostelut: Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
9,6
Plussat: pick up and drop off were super easy. staff was so friendly and helpful.
Miinukset: car wasn't 100% clean
arvostelut:
-
10,0
Plussat: Friendly, easy to do
Miinukset: No complaints
arvostelut:
-
10,0
Plussat: Flagstaff staff was helpful and friendly. Phoenix staff quick and efficient.
arvostelut:
-
10,0
Plussat: Had to cancel this rental - they handled it well
Miinukset: no
arvostelut:
-
9,6
Plussat: Pick up went quickly and smoothly and staff was friendly. Drop off was super easy, "Here's the keys" and I was on my way!
arvostelut:
-
9,2
Plussat: Service was excellent.
Miinukset: Due to the time of the year cost was very high. PS the service (tourist taxes) are way too high in AZ!
arvostelut:
-
10,0
Plussat: Good customer service
arvostelut:
-
10,0
Plussat: All of it.
Miinukset: Different color car, lol! Or a silver Jeep!
arvostelut:
-
6,4
Plussat: Yes but ease up on the sale tactics
Miinukset: Better price. Fees are way too heavy. I’d rather just have the upfront price so I can know what exactly I’m paying for. It’s just annoying.
arvostelut:
-
9,6
Plussat: Quick return process.
arvostelut:
-
10,0
Great ride
Plussat: Everything
Miinukset: Nothing
arvostelut:
-
8,0
Miinukset: Car, especially windows, was dirty.
arvostelut:
-
9,6
Plussat: pick up and drop off were super easy. staff was so friendly and helpful.
Miinukset: car wasn't 100% clean
arvostelut:
-
10,0
Plussat: Friendly, easy to do
Miinukset: No complaints
arvostelut:
-
10,0
Plussat: Flagstaff staff was helpful and friendly. Phoenix staff quick and efficient.
arvostelut:
-
10,0
Plussat: Had to cancel this rental - they handled it well
Miinukset: no
arvostelut:
-
9,6
Plussat: Pick up went quickly and smoothly and staff was friendly. Drop off was super easy, "Here's the keys" and I was on my way!
arvostelut:
-
9,2
Plussat: Service was excellent.
Miinukset: Due to the time of the year cost was very high. PS the service (tourist taxes) are way too high in AZ!
arvostelut:
-
10,0
Plussat: Good customer service
arvostelut:
-
10,0
Plussat: All of it.
Miinukset: Different color car, lol! Or a silver Jeep!
arvostelut:
-
9,6
Plussat: Quick return process.
arvostelut:
-
10,0
Great ride
Plussat: Everything
Miinukset: Nothing
arvostelut:
Rankattu nro 4
Avis
8,2 Erinomainen (73 arvostelua)
1 sijainti kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
╳
Avis arvostelua
Autonvuokrauksen sijainnit
Avis
Liikkeet kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
1805 East Sky Harbor Circle South
+1 602 261 5900
Kaikki Avis arvostelut
Avis arvostelut: Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
7,6
Plussat: Pickup an drop off was easy and quick
Miinukset: I wish the cost of insurance could have been known upfront when i was booking the car. It cost me more then the actual rental! Surprised sticker shock when i wanted to get going from rental place!!!!
arvostelut:
-
6,0
Plussat: Easy drop off
Miinukset: Car interior had candy wrappers everywhere and sticky smears on trim.
arvostelut:
-
4,4
Plussat: The staff member at the rental counter was very friendly. There was no line.
Miinukset: The car was dirty. There was a half-eaten granola bar stuffed in one of the cup holders. We did not get an electronic key so we had to lock the car manually from the inside. We needed to call the rental counter and waited on hold for 45 minutes before we gave up. It took 90 minutes to get the car.
arvostelut:
-
7,2
Dirty water
Miinukset: This car was dirty.. the water marks on the windows and mirrors made it hard to see out and check blind spots. Nobody was around at checkout.. I wasn’t thrilled with this. Sad for a well known brand..
arvostelut:
-
2,0
Miinukset: Same stuff
arvostelut:
-
8,4
Pricing not transparent
Plussat: Car was good, clean
Miinukset: A lot of additional charges which were not clear when I booked the car. Price ended up being ~50% more than I was told when I booked it.
arvostelut:
-
10,0
Plussat: Just be warned, the rental return is a 15 minute shuttle from the airport.
arvostelut:
-
8,8
Plussat: Friendly easy going attitudes
Miinukset: The office was not clean. It was a bit confusing to find
arvostelut:
-
10,0
Plussat: Fast and easy
Miinukset: Nothing
arvostelut:
-
7,6
Needed more help
Plussat: Took a long time waiting in line
arvostelut:
-
4,4
Wait time terrible
Miinukset: Waked 2 hours and 11 minutes to get car. 1 hour and 40 minutes in line plus half hour on paperwork. Rental was over 30 days required multiple LEASE agreements that agent did not know how to do
arvostelut:
-
7,2
Just clean the windshield please!
Plussat: Nice Ford Expedition with all the bells and whistles.
Miinukset: Vehicle did not feel clean. Windshield was filthy.
arvostelut:
-
7,6
Plussat: Pickup an drop off was easy and quick
Miinukset: I wish the cost of insurance could have been known upfront when i was booking the car. It cost me more then the actual rental! Surprised sticker shock when i wanted to get going from rental place!!!!
arvostelut:
-
7,2
Dirty water
Miinukset: This car was dirty.. the water marks on the windows and mirrors made it hard to see out and check blind spots. Nobody was around at checkout.. I wasn’t thrilled with this. Sad for a well known brand..
arvostelut:
-
8,4
Pricing not transparent
Plussat: Car was good, clean
Miinukset: A lot of additional charges which were not clear when I booked the car. Price ended up being ~50% more than I was told when I booked it.
arvostelut:
-
7,6
Needed more help
Plussat: Took a long time waiting in line
arvostelut:
-
7,2
Just clean the windshield please!
Plussat: Nice Ford Expedition with all the bells and whistles.
Miinukset: Vehicle did not feel clean. Windshield was filthy.
arvostelut:
-
6,0
Plussat: Easy drop off
Miinukset: Car interior had candy wrappers everywhere and sticky smears on trim.
arvostelut:
-
4,4
Plussat: The staff member at the rental counter was very friendly. There was no line.
Miinukset: The car was dirty. There was a half-eaten granola bar stuffed in one of the cup holders. We did not get an electronic key so we had to lock the car manually from the inside. We needed to call the rental counter and waited on hold for 45 minutes before we gave up. It took 90 minutes to get the car.
arvostelut:
-
2,0
Miinukset: Same stuff
arvostelut:
-
4,4
Wait time terrible
Miinukset: Waked 2 hours and 11 minutes to get car. 1 hour and 40 minutes in line plus half hour on paperwork. Rental was over 30 days required multiple LEASE agreements that agent did not know how to do
arvostelut:
Rankattu nro 5
Dollar
7,9 Hyvä (156 arvostelua)
1 sijainti kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
╳
Dollar arvostelua
Autonvuokrauksen sijainnit
Dollar
Liikkeet kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
1805 E Sky Harbor Circle South
+1 866 434 2226
Kaikki Dollar arvostelut
Dollar arvostelut: Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
9,6
Drop off at treasure island
Plussat: Easiest and fastest experience I've ever had...
arvostelut:
-
5,6
Miinukset: The windshield was very dirty which made it difficult to see at night.
arvostelut:
-
5,6
Plussat: The car was clean and well maintained.
Miinukset: The price ended up being twice what was advertised on Kayak. The agent at the counter charged my card and finished out my ticket before even explaining the charges. When I asked about them, he was unable to satisfactorily explain them. I felt like my questions weren't important and the agent wasn't prepared to answer them.
arvostelut:
-
8,0
Turned out ok
Miinukset: After flying across the country (Syracuse to Phoenix) we arrived to pick up our car and was told they didn't have any and that it could take a few hours to get. The first gentleman was very nice and apologized. He even suggested we check with their competitors. We did, with no luck, so went back to Dollar and the second man was rude and showed no interest in helping us. With no other options, we went down to check in and wait. Luckily, it wasn't long before a car became available. My issue was that I made this reservation months in advance. Dollar should be ready to accommodate those reservations even if that means going to another one of their locations and picking cars up.
arvostelut:
-
8,4
Plussat: Everything was as it can be expected. Low mileage car, practically new. Friendly customer service even at the late time of pick-up.
Miinukset: No car as pre-ordered was available, rental was then covered by a different but associated rental company, in our case Thrifty. Available car was the bare-bone basic model.
arvostelut:
-
10,0
Plussat: We liked that we were able to pick it up in PHX and leave it at LAS. The car was clean and very efficient on gas.
Miinukset: Not just this one but ALL car rental places try to sell extra insurance for when the car would be out of service in case of an accident. Why not just charge more and stop this ridiculous practice? . Most people have insurance or credit cards that cover in case of accident.
arvostelut:
-
6,8
huge price increase from quote
Plussat: The Nissan car we ended up with was clean, comfortable, and a smooth ride.
Miinukset: The quote I received from Kayak was $179 for a 2 week rental. The nominal rate was $29.98 per week. When I checked in, with tax & fees the quote was approximately $250. When I said I wanted my spouse as an extra driver, they added $13.50 per day plus tax & fees. I was expecting to get a rental for $179. It ended up costing me $467. Furthermore, when I arrived I was given 3 cars to choose from. I picked out a Ford Focus. I loaded all my luggage & began to drive toward the exit. The car hesitated & stalled when I accelerated, so I returned & selected a different car. I placed the keys of the Focus on the dashboard, where they were when I found them. I popped the trunk, stepped out of the car, and closed the drivers door. To my dismay, the doors were locked. I had not pushed the door lock button. I returned to the booth & explained the problem & waited a half hour while a staff person finally arrived and extracted the keys so I could get my backpack out of the back seat. Not a pleasant start to my trip.
arvostelut:
-
2,0
Shitty
Plussat: Nothing
Miinukset: Everything. Seriously the line was so long I went to Hertz..
arvostelut:
-
6,8
Plussat: I liked the fact you were able to choose which car you wanted from a row of cars.
Miinukset: The car wasn't very clean.
arvostelut:
-
8,8
Wish I could of had car upon arrival
Plussat: My rental with dollar did not follow me from San Antonio Texas to Phoenix! When I made it through the 45 minute line with 2 suitcases and wearing a back brace and walking shoe I was told my reservations was not completed when I dropped my car off at San Antonio location! I was stuck in airport 5 hours until I could secure ride to sun city, then had to come in next day to get a car! That was a nightmare! The car and staff were great, other than the Phoenix counter staff upon my arrival, all was pleasant and I believe I will be a return customer.
arvostelut:
-
10,0
Great Dollar Staff at Sky Harbor
Plussat: I already highly praised the staff and courtesy with the Dollar questionnaire, but Dollar has a great team at that airport. They get it that business people with a prearranged and tight schedule have planned their timing through the car rental procedure and only want to move onto the street. Very friendly, very professional and very efficient.
Miinukset: The cattle call and drive time to the Phoenix car center is brutal- probably the worse in the US.
arvostelut:
-
7,6
Plussat: The car was clean and comfortable with ample storage and got excellent gas mileage.
Miinukset: The man at the pickup counter was not pleasant and spoke to me like I was a fool. I had purchased insurance and he informed me that it was no good and charged me $400 additional dollars which was not communicated when I rented the car for $104.
arvostelut:
-
9,6
Drop off at treasure island
Plussat: Easiest and fastest experience I've ever had...
arvostelut:
-
10,0
Plussat: We liked that we were able to pick it up in PHX and leave it at LAS. The car was clean and very efficient on gas.
Miinukset: Not just this one but ALL car rental places try to sell extra insurance for when the car would be out of service in case of an accident. Why not just charge more and stop this ridiculous practice? . Most people have insurance or credit cards that cover in case of accident.
arvostelut:
-
8,8
Wish I could of had car upon arrival
Plussat: My rental with dollar did not follow me from San Antonio Texas to Phoenix! When I made it through the 45 minute line with 2 suitcases and wearing a back brace and walking shoe I was told my reservations was not completed when I dropped my car off at San Antonio location! I was stuck in airport 5 hours until I could secure ride to sun city, then had to come in next day to get a car! That was a nightmare! The car and staff were great, other than the Phoenix counter staff upon my arrival, all was pleasant and I believe I will be a return customer.
arvostelut:
-
10,0
Great Dollar Staff at Sky Harbor
Plussat: I already highly praised the staff and courtesy with the Dollar questionnaire, but Dollar has a great team at that airport. They get it that business people with a prearranged and tight schedule have planned their timing through the car rental procedure and only want to move onto the street. Very friendly, very professional and very efficient.
Miinukset: The cattle call and drive time to the Phoenix car center is brutal- probably the worse in the US.
arvostelut:
-
8,0
Turned out ok
Miinukset: After flying across the country (Syracuse to Phoenix) we arrived to pick up our car and was told they didn't have any and that it could take a few hours to get. The first gentleman was very nice and apologized. He even suggested we check with their competitors. We did, with no luck, so went back to Dollar and the second man was rude and showed no interest in helping us. With no other options, we went down to check in and wait. Luckily, it wasn't long before a car became available. My issue was that I made this reservation months in advance. Dollar should be ready to accommodate those reservations even if that means going to another one of their locations and picking cars up.
arvostelut:
-
8,4
Plussat: Everything was as it can be expected. Low mileage car, practically new. Friendly customer service even at the late time of pick-up.
Miinukset: No car as pre-ordered was available, rental was then covered by a different but associated rental company, in our case Thrifty. Available car was the bare-bone basic model.
arvostelut:
-
6,8
huge price increase from quote
Plussat: The Nissan car we ended up with was clean, comfortable, and a smooth ride.
Miinukset: The quote I received from Kayak was $179 for a 2 week rental. The nominal rate was $29.98 per week. When I checked in, with tax & fees the quote was approximately $250. When I said I wanted my spouse as an extra driver, they added $13.50 per day plus tax & fees. I was expecting to get a rental for $179. It ended up costing me $467. Furthermore, when I arrived I was given 3 cars to choose from. I picked out a Ford Focus. I loaded all my luggage & began to drive toward the exit. The car hesitated & stalled when I accelerated, so I returned & selected a different car. I placed the keys of the Focus on the dashboard, where they were when I found them. I popped the trunk, stepped out of the car, and closed the drivers door. To my dismay, the doors were locked. I had not pushed the door lock button. I returned to the booth & explained the problem & waited a half hour while a staff person finally arrived and extracted the keys so I could get my backpack out of the back seat. Not a pleasant start to my trip.
arvostelut:
-
6,8
Plussat: I liked the fact you were able to choose which car you wanted from a row of cars.
Miinukset: The car wasn't very clean.
arvostelut:
-
7,6
Plussat: The car was clean and comfortable with ample storage and got excellent gas mileage.
Miinukset: The man at the pickup counter was not pleasant and spoke to me like I was a fool. I had purchased insurance and he informed me that it was no good and charged me $400 additional dollars which was not communicated when I rented the car for $104.
arvostelut:
-
5,6
Miinukset: The windshield was very dirty which made it difficult to see at night.
arvostelut:
-
5,6
Plussat: The car was clean and well maintained.
Miinukset: The price ended up being twice what was advertised on Kayak. The agent at the counter charged my card and finished out my ticket before even explaining the charges. When I asked about them, he was unable to satisfactorily explain them. I felt like my questions weren't important and the agent wasn't prepared to answer them.
arvostelut:
-
2,0
Shitty
Plussat: Nothing
Miinukset: Everything. Seriously the line was so long I went to Hertz..
arvostelut:
Rankattu nro 6
E-Z Rent-A-Car
7,6 Hyvä (182 arvostelua)
1 sijainti kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
╳
E-Z Rent-A-Car arvostelua
Autonvuokrauksen sijainnit
E-Z Rent-A-Car
Liikkeet kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
1805 E. Sky Harbor Circle South
+1 602 282 4935
Kaikki E-Z Rent-A-Car arvostelut
E-Z Rent-A-Car arvostelut: Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
8,0
Plussat: The car had low miles which was great. Very comfortable to drive and ride
Miinukset: The wail, over 40 minutes, to see an agent to start the rental process.
arvostelut:
-
9,6
Plussat: The gentleman that checked us in was very nice, check out was smooth and quick
Miinukset: The line was extremely long, 2 member behind the counter for at least 20 people waiting. There was another employee there not helping customers check in. I'm not exactly sure what she was doing. Once a 3rd member came to the counter things moved much faster.
arvostelut:
-
2,0
Unacceptable customer service
Plussat: N/a
Miinukset: They didn't have my car for me at 6:00am when it was reserved. They told me to sit and wait for 2 hours because staff went home sick. I went next door to Enterprise and they helped me right out.
arvostelut:
-
10,0
just right
Plussat: The overall ease of reserving, checking in and out and the quality of the ride.
Miinukset: Hard sell to upgrade.
arvostelut:
-
7,6
Plussat: At the car pick up place I noticed that the mystery vehicle I was rented seated 7 passengrs, way too big for me, one person. The car check out person did exchange the vehicle for a small sedan which was perfect. All vehicles were new, clean, and this part of the rental was easy.
Miinukset: I waited in line for a full hour, standing in line with thirty other people, to get to the counter to rent my vehicle. This was inexcusable. There were two customer service people behind the counter and it took about 10 full minutes per person to check out a car. This was after several hours of travel and I was anxious to get out of the airport and to my condo in the Phoenix area. Incidentally, my check out person had a cold and kept wiping his nose with his hand. Am wondering if he was contagious. You really need to hire more Advantage/E-Z Rental customer service agents to service the renters. Everyone in line was complaining about the wait and I did mention it to my agent who basically did not reply.
arvostelut:
-
5,6
I wouldn't recommend
Plussat: Car was new and nice. Price was competitive.
Miinukset: After a long flight the last thing you want to do is wait for a car. We had to wait in line for about 45 minutes and they ran out of cars right after we got ours. Can you imagine landing, waiting in line for 45 minutes and then being told, sorry, I know you have a reservation but we can't honor it. That happened to about twenty people that I saw.
arvostelut:
-
8,4
Plussat: Clean and new car easy to drop off
Miinukset: Long wait for pick up and not honest about need for insurance coverage
arvostelut:
-
6,0
Never again
Plussat: I liked the vehicle (Toyota Carola) and the gas mileage. However, i seldom rent a car and therefore would have liked someone to escort me to the vehicle and show me where things are on the dash etc. I couldn't open the trunk with the key button and didn't see the lever inside as it was too dark etc. I also had to haul my heavy suitcase into the trunk once I got it open by asking a passerby. That i would call poor customer service.!!!!
Miinukset: the wait at the counter was horrible!! One and a half hour from entering the line to exiting the lot. If you have the lowest prices then you should expect long lines and have enough people at the 7 terminals to facilitate the crowd. when I entered there were at least 16 people in front of me and only 2 clerks at the counter!!!!! This is unexceptable!!
arvostelut:
-
2,0
Ran out of cars despite reservation. Bait and switch.
Plussat: Thought the reservation price was great, except it did not materialize.
Miinukset: We arrived at airport and counter was closed. Evidently they ran out of cars (despite a reservation made 2 months prior). Traveling at night with young children in tow we were directed to Dollar and were able to get a full size car at a rate $200 MORE than the rate on reservation. Rep from Dollar said this happens often. DO NOT reserve with them unless you want a hassle.
arvostelut:
-
2,0
Miinukset: The price went from 210 online up to 648 in person crazy.
arvostelut:
-
5,2
It was way more expensive than you let on
Plussat: The return and check out was quick
Miinukset: They charged me way more than what kayak said I would be charged. I paid $40 for an insurance coverage from kayak that was accepted and didn't qualify for EZ rent a car so I had to buy seperate insurance. My quote was double the amount kayak said I would pay when I actually arrived to pick up the car.
arvostelut:
-
2,0
Complete liar and will charge you thousands dollar for just 3 days of
Miinukset: My reservation has unlimited mileage included, but then they told me there is NO mileage included! I traveled 1000miles in 3 days and they charge me $900 for it! When you call them, they said oh we made a mistake, but we will have someone contact you. NOBODY contact me and the second day my card was charged $900. This is unacceptable! I will have to use advantage and kayak! This is faulty advertisement and both of you completely broke the contract illegally. I have all the proof and I will not accept this!
arvostelut:
-
9,6
Plussat: The gentleman that checked us in was very nice, check out was smooth and quick
Miinukset: The line was extremely long, 2 member behind the counter for at least 20 people waiting. There was another employee there not helping customers check in. I'm not exactly sure what she was doing. Once a 3rd member came to the counter things moved much faster.
arvostelut:
-
10,0
just right
Plussat: The overall ease of reserving, checking in and out and the quality of the ride.
Miinukset: Hard sell to upgrade.
arvostelut:
-
8,0
Plussat: The car had low miles which was great. Very comfortable to drive and ride
Miinukset: The wail, over 40 minutes, to see an agent to start the rental process.
arvostelut:
-
7,6
Plussat: At the car pick up place I noticed that the mystery vehicle I was rented seated 7 passengrs, way too big for me, one person. The car check out person did exchange the vehicle for a small sedan which was perfect. All vehicles were new, clean, and this part of the rental was easy.
Miinukset: I waited in line for a full hour, standing in line with thirty other people, to get to the counter to rent my vehicle. This was inexcusable. There were two customer service people behind the counter and it took about 10 full minutes per person to check out a car. This was after several hours of travel and I was anxious to get out of the airport and to my condo in the Phoenix area. Incidentally, my check out person had a cold and kept wiping his nose with his hand. Am wondering if he was contagious. You really need to hire more Advantage/E-Z Rental customer service agents to service the renters. Everyone in line was complaining about the wait and I did mention it to my agent who basically did not reply.
arvostelut:
-
8,4
Plussat: Clean and new car easy to drop off
Miinukset: Long wait for pick up and not honest about need for insurance coverage
arvostelut:
-
2,0
Unacceptable customer service
Plussat: N/a
Miinukset: They didn't have my car for me at 6:00am when it was reserved. They told me to sit and wait for 2 hours because staff went home sick. I went next door to Enterprise and they helped me right out.
arvostelut:
-
5,6
I wouldn't recommend
Plussat: Car was new and nice. Price was competitive.
Miinukset: After a long flight the last thing you want to do is wait for a car. We had to wait in line for about 45 minutes and they ran out of cars right after we got ours. Can you imagine landing, waiting in line for 45 minutes and then being told, sorry, I know you have a reservation but we can't honor it. That happened to about twenty people that I saw.
arvostelut:
-
6,0
Never again
Plussat: I liked the vehicle (Toyota Carola) and the gas mileage. However, i seldom rent a car and therefore would have liked someone to escort me to the vehicle and show me where things are on the dash etc. I couldn't open the trunk with the key button and didn't see the lever inside as it was too dark etc. I also had to haul my heavy suitcase into the trunk once I got it open by asking a passerby. That i would call poor customer service.!!!!
Miinukset: the wait at the counter was horrible!! One and a half hour from entering the line to exiting the lot. If you have the lowest prices then you should expect long lines and have enough people at the 7 terminals to facilitate the crowd. when I entered there were at least 16 people in front of me and only 2 clerks at the counter!!!!! This is unexceptable!!
arvostelut:
-
2,0
Ran out of cars despite reservation. Bait and switch.
Plussat: Thought the reservation price was great, except it did not materialize.
Miinukset: We arrived at airport and counter was closed. Evidently they ran out of cars (despite a reservation made 2 months prior). Traveling at night with young children in tow we were directed to Dollar and were able to get a full size car at a rate $200 MORE than the rate on reservation. Rep from Dollar said this happens often. DO NOT reserve with them unless you want a hassle.
arvostelut:
-
2,0
Miinukset: The price went from 210 online up to 648 in person crazy.
arvostelut:
-
5,2
It was way more expensive than you let on
Plussat: The return and check out was quick
Miinukset: They charged me way more than what kayak said I would be charged. I paid $40 for an insurance coverage from kayak that was accepted and didn't qualify for EZ rent a car so I had to buy seperate insurance. My quote was double the amount kayak said I would pay when I actually arrived to pick up the car.
arvostelut:
-
2,0
Complete liar and will charge you thousands dollar for just 3 days of
Miinukset: My reservation has unlimited mileage included, but then they told me there is NO mileage included! I traveled 1000miles in 3 days and they charge me $900 for it! When you call them, they said oh we made a mistake, but we will have someone contact you. NOBODY contact me and the second day my card was charged $900. This is unacceptable! I will have to use advantage and kayak! This is faulty advertisement and both of you completely broke the contract illegally. I have all the proof and I will not accept this!
arvostelut:
Rankattu nro 7
Thrifty
7,4 Hyvä (47 arvostelua)
1 sijainti kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
╳
Thrifty arvostelua
Autonvuokrauksen sijainnit
Thrifty
Liikkeet kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
1805 E Sky Harbor Circle South
+1 877 283 0898
Kaikki Thrifty arvostelut
Thrifty arvostelut: Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
10,0
Plussat: Seamless! Great car, great mileage!
arvostelut:
-
10,0
Plussat: Car was clean and dependable. Check in clerk was pleasant and efficient.
arvostelut:
-
10,0
Loved it--and a great deal
Plussat: We rented a VW Jetta, and it was perfect for driving around Arizona and Utah. Thrifty staff were helpful, and it was a no-stress rental--my favorite!
arvostelut:
-
9,6
Lucked out with a great price on a one-way rental
Plussat: Car was clean, worked well, and you couldn't beat the price. Staff were friendly and helpful.
Miinukset: The wait in Phoenix felt unnecessarily slow. I wish it had been possible to check in at a kiosk and add an additional driver mid-trip.
arvostelut:
-
6,8
Plussat: The car was great, and so was the price.
Miinukset: Picking up the car in PHX was a headache. The line was long and there weren't many staff. Luckily the video-machine allowed me to avoid waiting for hours, but I feel bad for the other folks.
arvostelut:
-
4,8
Understaffed
Plussat: Good car, easy drop
Miinukset: At pickup, very understaffed, and poorly organized, making a line of 6 people, a 45 min wait...few cars ready
arvostelut:
-
10,0
Great rental at an even better price
Plussat: We got a full size car for our Arizona vacation. It was clean, well maintained and had great gas mileage on top of everything.
Miinukset: Nothing
arvostelut:
-
2,0
MISLEADING
Plussat: I booked "the special deal" and was told that it would be a SUV or intermediate. I was given a COMPACT that barely fit my guests.
Miinukset: I booked "the special deal" and was told that it would be a SUV or intermediate. I was given a COMPACT that barely fit my guests. I have always rented Thrifty. Now my family I will never do business with this company again.
arvostelut:
-
10,0
Easy and cheap
Plussat: Quick service and they let me pick my car (within reason).
Miinukset: Wasn't at the airport, but none of the rentals at PHX are, do not Thrifty's fault.
arvostelut:
-
3,6
Cheap car
Plussat: It's a car
Miinukset: Don't go for The skittishly they squeeze you into the smallest car available. Agent was unhelpful at different levels
arvostelut:
-
2,0
So misleading
Plussat: The price they quote on kayak was $80. They charged $230.
Miinukset: The car worked.
arvostelut:
-
8,0
Great car, great price, easy return
Plussat: I love that you get to pick the car you want to drive, great price and easy return.
Miinukset: Couldn't rent with a debit card, which is apparently a new rule if you're from Arizona. This caused a problem, since I didn't have a credit card. Charged for 2 calendar days of insurance but you rent for 24 hours.
arvostelut:
-
10,0
Plussat: Seamless! Great car, great mileage!
arvostelut:
-
10,0
Plussat: Car was clean and dependable. Check in clerk was pleasant and efficient.
arvostelut:
-
10,0
Loved it--and a great deal
Plussat: We rented a VW Jetta, and it was perfect for driving around Arizona and Utah. Thrifty staff were helpful, and it was a no-stress rental--my favorite!
arvostelut:
-
9,6
Lucked out with a great price on a one-way rental
Plussat: Car was clean, worked well, and you couldn't beat the price. Staff were friendly and helpful.
Miinukset: The wait in Phoenix felt unnecessarily slow. I wish it had been possible to check in at a kiosk and add an additional driver mid-trip.
arvostelut:
-
10,0
Great rental at an even better price
Plussat: We got a full size car for our Arizona vacation. It was clean, well maintained and had great gas mileage on top of everything.
Miinukset: Nothing
arvostelut:
-
10,0
Easy and cheap
Plussat: Quick service and they let me pick my car (within reason).
Miinukset: Wasn't at the airport, but none of the rentals at PHX are, do not Thrifty's fault.
arvostelut:
-
6,8
Plussat: The car was great, and so was the price.
Miinukset: Picking up the car in PHX was a headache. The line was long and there weren't many staff. Luckily the video-machine allowed me to avoid waiting for hours, but I feel bad for the other folks.
arvostelut:
-
8,0
Great car, great price, easy return
Plussat: I love that you get to pick the car you want to drive, great price and easy return.
Miinukset: Couldn't rent with a debit card, which is apparently a new rule if you're from Arizona. This caused a problem, since I didn't have a credit card. Charged for 2 calendar days of insurance but you rent for 24 hours.
arvostelut:
-
4,8
Understaffed
Plussat: Good car, easy drop
Miinukset: At pickup, very understaffed, and poorly organized, making a line of 6 people, a 45 min wait...few cars ready
arvostelut:
-
2,0
MISLEADING
Plussat: I booked "the special deal" and was told that it would be a SUV or intermediate. I was given a COMPACT that barely fit my guests.
Miinukset: I booked "the special deal" and was told that it would be a SUV or intermediate. I was given a COMPACT that barely fit my guests. I have always rented Thrifty. Now my family I will never do business with this company again.
arvostelut:
-
3,6
Cheap car
Plussat: It's a car
Miinukset: Don't go for The skittishly they squeeze you into the smallest car available. Agent was unhelpful at different levels
arvostelut:
-
2,0
So misleading
Plussat: The price they quote on kayak was $80. They charged $230.
Miinukset: The car worked.
arvostelut:
Rankattu nro 8
Hertz
7,3 Hyvä (50 arvostelua)
1 sijainti kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
╳
Hertz arvostelua
Autonvuokrauksen sijainnit
Hertz
Liikkeet kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
1805 E Sky Harbor Circle South
+1 602 267 8822
Kaikki Hertz arvostelut
Hertz arvostelut: Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
8,4
Miinukset: Very long line in Phoenix for pickup - 45 minutes
arvostelut:
-
8,0
Plussat: We got in very late at night and had to wander around a bit to find a hertz worker. Once we found them check in was easy. The overall price was great!
Miinukset: the car (focus sedan) was not to our liking but not really hertz fault. acceleration was odd and front seats were not real comfortable. had we known we would have picked a different car.
arvostelut:
-
5,2
Horrible
Plussat: Once we actually received the car, it was fine.
Miinukset: Everything. The Kayak reservation didn't pull up and they tried to charge us double the rate. Last time I book on Kayak or Hertz. From here on out I'm only using the rental car company's website to make reservations. Kayak and Hertz should reevaluate their system compatibility. Also, the wait time was an hour and a half to pick up the car. Just very unpleasant experience all the way around. - Mike
arvostelut:
-
2,0
Poor service
Plussat: Not much oftuneatekt
Miinukset: Car was old scratched up and dinged. Heavy additional sales attempt at airport after a long flight on elderly (over 85). Ended up taking another car that was cheaper grade but in better shape but of course hertz charged more. People at hertz in Phoenix airport as bad as it gets. Rented hundreds of cars. They are in a class by themselves.
arvostelut:
-
8,0
Miinukset: No attendants at return
arvostelut:
-
8,0
Hybrid
Plussat: Upon arriving at the Phoenix Arizona airport the agent upgraded me to a Sonata Hybrid and it was fabulous. The gas mileage was incredible. Only filled up once in a month. So quiet! Forgot to turn off a couple of times. Keyless start not use to that! Love the car
Miinukset: Hertz billed my Visa account for Too Much money. Would like this corrected-Thanks
arvostelut:
-
7,2
Didn't meet expectations.
Plussat: Ease of picking up and drop off. Friendly staff.
Miinukset: Car's "power outlet" (aka, cigarette lighter) did not work, therefore, we were unable to charge our phones and could not use our own GPS unit. The steering wheel shook after 70 mph, usually signaling bad balance or misalignment. We drove over 1,200 miles this way. Finally, oil change light appeared three days before returning the car.
arvostelut:
-
10,0
A+
Plussat: Quick service and nice new car
Miinukset: Nothing
arvostelut:
-
10,0
Plussat: Great car, really good price, very pleasant and helpful staff
arvostelut:
-
4,4
AAA membership was not honored
Miinukset: I have AAA memebership which entitles me to free spouse driver. However, since it was booked via 3rd party, Kayak, Hertz was adamant about not honoring it. I was not very happy since price through Hertz or AAA direct was also sane as through Kayak. This teaches me not to book through Kayak anymore.
arvostelut:
-
6,4
Okay
Plussat: Easy pick up and drop off. Semi affordable rate for a semi last minute rental.
Miinukset: Crumbs and some sap or syrup and a couple stains on the seats. Also noticed that the driver hubcap was buldging out at one spot, weird. I will say the car got us from point A to point B, it was definitely the bare minimum with this rental though.
arvostelut:
-
2,0
Terrible tiny car little help with an exchangehe
Plussat: Helpful kind staff at Peoria location where I exchanged a Versa for a Rogue.
Miinukset: Initial service at PHX airport. Terrible driving car. Little help from 1-800 service when I wanted to exchange car. They told me I'd be responsible for a tow if I didn't want the car! I explained clearly I wanted to exchange the car for a larger better driving one. Terrible.
arvostelut:
-
8,4
Miinukset: Very long line in Phoenix for pickup - 45 minutes
arvostelut:
-
8,0
Plussat: We got in very late at night and had to wander around a bit to find a hertz worker. Once we found them check in was easy. The overall price was great!
Miinukset: the car (focus sedan) was not to our liking but not really hertz fault. acceleration was odd and front seats were not real comfortable. had we known we would have picked a different car.
arvostelut:
-
8,0
Miinukset: No attendants at return
arvostelut:
-
8,0
Hybrid
Plussat: Upon arriving at the Phoenix Arizona airport the agent upgraded me to a Sonata Hybrid and it was fabulous. The gas mileage was incredible. Only filled up once in a month. So quiet! Forgot to turn off a couple of times. Keyless start not use to that! Love the car
Miinukset: Hertz billed my Visa account for Too Much money. Would like this corrected-Thanks
arvostelut:
-
7,2
Didn't meet expectations.
Plussat: Ease of picking up and drop off. Friendly staff.
Miinukset: Car's "power outlet" (aka, cigarette lighter) did not work, therefore, we were unable to charge our phones and could not use our own GPS unit. The steering wheel shook after 70 mph, usually signaling bad balance or misalignment. We drove over 1,200 miles this way. Finally, oil change light appeared three days before returning the car.
arvostelut:
-
5,2
Horrible
Plussat: Once we actually received the car, it was fine.
Miinukset: Everything. The Kayak reservation didn't pull up and they tried to charge us double the rate. Last time I book on Kayak or Hertz. From here on out I'm only using the rental car company's website to make reservations. Kayak and Hertz should reevaluate their system compatibility. Also, the wait time was an hour and a half to pick up the car. Just very unpleasant experience all the way around. - Mike
arvostelut:
-
2,0
Poor service
Plussat: Not much oftuneatekt
Miinukset: Car was old scratched up and dinged. Heavy additional sales attempt at airport after a long flight on elderly (over 85). Ended up taking another car that was cheaper grade but in better shape but of course hertz charged more. People at hertz in Phoenix airport as bad as it gets. Rented hundreds of cars. They are in a class by themselves.
arvostelut:
-
4,4
AAA membership was not honored
Miinukset: I have AAA memebership which entitles me to free spouse driver. However, since it was booked via 3rd party, Kayak, Hertz was adamant about not honoring it. I was not very happy since price through Hertz or AAA direct was also sane as through Kayak. This teaches me not to book through Kayak anymore.
arvostelut:
-
6,4
Okay
Plussat: Easy pick up and drop off. Semi affordable rate for a semi last minute rental.
Miinukset: Crumbs and some sap or syrup and a couple stains on the seats. Also noticed that the driver hubcap was buldging out at one spot, weird. I will say the car got us from point A to point B, it was definitely the bare minimum with this rental though.
arvostelut:
-
2,0
Terrible tiny car little help with an exchangehe
Plussat: Helpful kind staff at Peoria location where I exchanged a Versa for a Rogue.
Miinukset: Initial service at PHX airport. Terrible driving car. Little help from 1-800 service when I wanted to exchange car. They told me I'd be responsible for a tow if I didn't want the car! I explained clearly I wanted to exchange the car for a larger better driving one. Terrible.
arvostelut:
Rankattu nro 9
Budget
7,2 Hyvä (166 arvostelua)
1 sijainti kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
╳
Budget arvostelua
Autonvuokrauksen sijainnit
Budget
Liikkeet kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
1805 E Sky Harbor Circle South
+1 602 261 5950
Kaikki Budget arvostelut
Budget arvostelut: Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
7,6
Miinukset: They didnt have my car in the system for some reason, and I got put in a more expensive car.
arvostelut:
-
8,8
Plussat: I liked the ability to just walk to the garage and go.
Miinukset: The drop-off process could’ve been better. The person helping me check in was not very friendly.
arvostelut:
-
4,4
Miinukset: Interior windows of vehicle were worse I have probably ever seen. No attendant available when returning car. It’s been 36 hours....still no email receipt.
arvostelut:
-
5,6
Plussat: drop off was super easy
Miinukset: When I went to pick up the car the salesperson tried to charge double the price I had the booking reserved
arvostelut:
-
10,0
Plussat: Everything went quick and smoothly.
arvostelut:
-
8,4
Plussat: Pick up & drop off were super-easy & the car was very good.
Miinukset: Seemed like a lot of people standing around at the counter despite a line of about two dozen people.
arvostelut:
-
8,4
Miinukset: Car had a broken reflector on the back. Also had a rear reflector broken out and not repaired.
arvostelut:
-
5,6
expect to pay 50% then what u see online
Plussat: The car
Miinukset: All the extra fees and bullshit taxes that came after they should be clearly marked before booking
arvostelut:
-
4,0
Poor staff at return area of Phoenix airport
Miinukset: Very rude, pushy staff at the rental car return area. Were making people feel very anxious and unwelcome. Staff appeared to be very irritable.
arvostelut:
-
5,2
Pick-up/Drop-off Hell
Plussat: The vehicle was awesome (GMC Denali), however...
Miinukset: Looooooooong line up for pick-up. No air conditioning. Poor directions to find vehicle in parking lot. Insurance was $200 (exorbitant). Up-sold on the "curb drop-off service" - paid an extra $25 for the ability to have a staff member drive vehicle to departure area instead of taking a shuttle - the problem was no one there to connect with when we returned, waiting probably 5 minutes just to have someone acknoweldge us - and then another 15 minutes for someone to come drive us to terminal. Yes - part of the issue is the crappy set-up with Sky Harbor rental car area, but the execution of the curb-side drop-off was horrendous.
arvostelut:
-
2,0
Liars!
Plussat: Nothing
Miinukset: They oversold on large SUVs and blamed it on the storm. Had a family of 7 for a family road trip. They offered me a Mercedes suv. Then later stated I couldn’t rent it. This company screwed vacation over.
arvostelut:
-
8,8
Vehicle I thought I was getting now unavailable
Plussat: Comfort of upgrade, liked that it was an SUV, came with Satellite Service
Miinukset: Didn’t like that My Vehicle wasn’t made available, paid for extra gas to power it. Slow to get checked in. Not enough Clerks working the counters.
arvostelut:
-
8,8
Plussat: I liked the ability to just walk to the garage and go.
Miinukset: The drop-off process could’ve been better. The person helping me check in was not very friendly.
arvostelut:
-
10,0
Plussat: Everything went quick and smoothly.
arvostelut:
-
8,8
Vehicle I thought I was getting now unavailable
Plussat: Comfort of upgrade, liked that it was an SUV, came with Satellite Service
Miinukset: Didn’t like that My Vehicle wasn’t made available, paid for extra gas to power it. Slow to get checked in. Not enough Clerks working the counters.
arvostelut:
-
7,6
Miinukset: They didnt have my car in the system for some reason, and I got put in a more expensive car.
arvostelut:
-
8,4
Plussat: Pick up & drop off were super-easy & the car was very good.
Miinukset: Seemed like a lot of people standing around at the counter despite a line of about two dozen people.
arvostelut:
-
8,4
Miinukset: Car had a broken reflector on the back. Also had a rear reflector broken out and not repaired.
arvostelut:
-
4,4
Miinukset: Interior windows of vehicle were worse I have probably ever seen. No attendant available when returning car. It’s been 36 hours....still no email receipt.
arvostelut:
-
5,6
Plussat: drop off was super easy
Miinukset: When I went to pick up the car the salesperson tried to charge double the price I had the booking reserved
arvostelut:
-
5,6
expect to pay 50% then what u see online
Plussat: The car
Miinukset: All the extra fees and bullshit taxes that came after they should be clearly marked before booking
arvostelut:
-
4,0
Poor staff at return area of Phoenix airport
Miinukset: Very rude, pushy staff at the rental car return area. Were making people feel very anxious and unwelcome. Staff appeared to be very irritable.
arvostelut:
-
5,2
Pick-up/Drop-off Hell
Plussat: The vehicle was awesome (GMC Denali), however...
Miinukset: Looooooooong line up for pick-up. No air conditioning. Poor directions to find vehicle in parking lot. Insurance was $200 (exorbitant). Up-sold on the "curb drop-off service" - paid an extra $25 for the ability to have a staff member drive vehicle to departure area instead of taking a shuttle - the problem was no one there to connect with when we returned, waiting probably 5 minutes just to have someone acknoweldge us - and then another 15 minutes for someone to come drive us to terminal. Yes - part of the issue is the crappy set-up with Sky Harbor rental car area, but the execution of the curb-side drop-off was horrendous.
arvostelut:
-
2,0
Liars!
Plussat: Nothing
Miinukset: They oversold on large SUVs and blamed it on the storm. Had a family of 7 for a family road trip. They offered me a Mercedes suv. Then later stated I couldn’t rent it. This company screwed vacation over.
arvostelut:
Rankattu nro 10
Advantage
6,3 Hyvä (391 arvostelua)
1 sijainti kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
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Advantage arvostelua
Autonvuokrauksen sijainnit
Advantage
Liikkeet kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
1805 E. Sky Harbor Circle South
+1 602 282 4935
Kaikki Advantage arvostelut
Advantage arvostelut: Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
Rankattu nro 11
Payless
6,3 Hyvä (369 arvostelua)
1 sijainti kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
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Payless arvostelua
Autonvuokrauksen sijainnit
Payless
Liikkeet kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
1805 E Sky Harbor Circle South
+1 602 681 9589
Kaikki Payless arvostelut
Payless arvostelut: Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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2,0
Miinukset: There was no car available. I better not be charged for this.
arvostelut:
-
2,0
Miinukset: Honor the price that was given
arvostelut:
-
6,4
Plussat: Sometimes a more affordable deal, but comes at the price of cleanliness
Miinukset: Should be more consistent with a lower prices rather than thinking it’s a top tier leasing office.
arvostelut:
-
8,8
Plussat: The agent I worked with was very friendly and helpful. Returning the car was efficient and quick.
arvostelut:
-
10,0
Plussat: Everything
Miinukset: Nothing
arvostelut:
-
3,2
Plussat: Nothing -- I refused to take possession of the car and went with Enterprise instead.
Miinukset: I arrived at the counter after reserving a car for $158.00. When I arrived at the Payless counter, I was told that due to "local taxes, fees, and insurance" my actual rate would be $650.00! I argued with the staff member at the counter but he claimed the state of Arizona levies the fees. I left.
arvostelut:
-
4,0
Miinukset: Car was covered in bird droppings. They had not washed it at all. I had the security guard confirm and document for me. Upon return, agent said that the manager would contact me. At the time of this review, I have received no email/call/compensation.
arvostelut:
-
10,0
Plussat: Aside from being "lost" in the garage as it was hard to figure out the numbering system, it was good. The service at Pick up and drop off were great. Car was clean and good quality. I was there with a large group and other individual went to Thirfty and everything about my experience was 10x better.
arvostelut:
-
2,0
Plussat: I booked and paid for a intermediate vehicle but was given a compact vehicle.
arvostelut:
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10,0
Plussat: Devry and David were absolutely delightful to work with. They actually made the experience FUN. They were so personable and prompt and they sent us on our way with a smile and a warm heart. Blame it on the rain fellas! :)
Miinukset: Besides getting charged for .3 gallon of gas.... Honestly, nothing. Everyone was great and the vehicle was lovely too.
arvostelut:
-
6,0
Miinukset: Waited 1.5 hours for pick up
arvostelut:
-
8,4
Miinukset: Drop the up-selling.
arvostelut:
-
8,8
Plussat: The agent I worked with was very friendly and helpful. Returning the car was efficient and quick.
arvostelut:
-
10,0
Plussat: Everything
Miinukset: Nothing
arvostelut:
-
10,0
Plussat: Aside from being "lost" in the garage as it was hard to figure out the numbering system, it was good. The service at Pick up and drop off were great. Car was clean and good quality. I was there with a large group and other individual went to Thirfty and everything about my experience was 10x better.
arvostelut:
-
10,0
Plussat: Devry and David were absolutely delightful to work with. They actually made the experience FUN. They were so personable and prompt and they sent us on our way with a smile and a warm heart. Blame it on the rain fellas! :)
Miinukset: Besides getting charged for .3 gallon of gas.... Honestly, nothing. Everyone was great and the vehicle was lovely too.
arvostelut:
-
2,0
Miinukset: There was no car available. I better not be charged for this.
arvostelut:
-
2,0
Miinukset: Honor the price that was given
arvostelut:
-
6,4
Plussat: Sometimes a more affordable deal, but comes at the price of cleanliness
Miinukset: Should be more consistent with a lower prices rather than thinking it’s a top tier leasing office.
arvostelut:
-
3,2
Plussat: Nothing -- I refused to take possession of the car and went with Enterprise instead.
Miinukset: I arrived at the counter after reserving a car for $158.00. When I arrived at the Payless counter, I was told that due to "local taxes, fees, and insurance" my actual rate would be $650.00! I argued with the staff member at the counter but he claimed the state of Arizona levies the fees. I left.
arvostelut:
-
4,0
Miinukset: Car was covered in bird droppings. They had not washed it at all. I had the security guard confirm and document for me. Upon return, agent said that the manager would contact me. At the time of this review, I have received no email/call/compensation.
arvostelut:
-
2,0
Plussat: I booked and paid for a intermediate vehicle but was given a compact vehicle.
arvostelut:
-
6,0
Miinukset: Waited 1.5 hours for pick up
arvostelut:
Rankattu nro 12
Fox
5,5 OK (814 arvostelua)
1 sijainti kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
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Fox arvostelua
Autonvuokrauksen sijainnit
Fox
Liikkeet kentällä Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
1805 E Sky Harbor Circle South
+1 602 783 1524
Kaikki Fox arvostelut
Fox arvostelut: Phoenix Sky Harborin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
6,0
Plussat: The first agent, Joi, was excellent.
Miinukset: The staff I picked up the car downstairs was unhelpful. I reported the car dirty within and ask for a replacement. She claimed no other car was available and did not offer to better clean it.
arvostelut:
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3,6
Miinukset: I reserved a Jeep Compass or similar. Their definition of similar was 2 door Jeep Wrangler which wouldn’t work for the type of traveling I needed. Had me upgrade for $171 to a Mitsubishi Outlander base model Sport, which wasn’t worth it. Don’t waste your money or trust Fox. Will NEVER rent from them
arvostelut:
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5,2
Plussat: Drop off was very confusing to find!
Miinukset: I was advised to prepay a tank of gas because it was $2.90 from you and $3.10 in PHX. I’d never been there and didn’t know, so i went ahead a took his advice. I actually asked for a half of a tank but he charged me for a full. I never saw gas as high as $2.90 the entire trip. Not a good practice.
arvostelut:
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5,6
Miinukset: They did not have the minivan that I prepaid for.
arvostelut:
-
10,0
Miinukset: All associates were professional & it was an easy check in & check out!
arvostelut:
-
7,6
Plussat: drop off quick and easy
Miinukset: inspection at pick up, had to inspect in the dark
arvostelut:
-
2,0
Plussat: N/A
Miinukset: I didn’t even get the car rental. I was unaware that there was going to be an extra charge of almost $500 (on top of the $272 I paid in-app) when I got there. That charge was rejected by my card and I couldn’t pick up the car as a result.
arvostelut:
-
10,0
Plussat: The staff was very friendly and answered all our questions. Drop off was quick!
arvostelut:
-
6,4
Miinukset: Return time with a late fee of $25 and a extra day rate seems excessive. Would appreciate a $25 credit since at the time I had not yet had a return flight booked.
arvostelut:
-
6,0
Plussat: Joi was very nice at the counter when we checked in.
Miinukset: We did not really enjoy the jeep we rented. We originally wanted a charger (or similar) and it wasn't available when we went to check in. So the jeep was offered but was double the price. We regret this very much. It was loud, uncomfortable, and way too hot without a hard top.
arvostelut:
-
4,0
Plussat: Read my complaint first. They did, after I got angry and waited some time, find me a car.
Miinukset: I had a confirmed "reservation", arrived at Phoenix airport to pick up the car and head to my business appointments and they said they had no cars available. Then they told me it was non-refundable because I booked through Kayak, a 3rd party, even thought they had no car for me.
arvostelut:
-
2,0
Plussat: Noting
Miinukset: Clean car Customer service
arvostelut:
-
6,0
Plussat: The first agent, Joi, was excellent.
Miinukset: The staff I picked up the car downstairs was unhelpful. I reported the car dirty within and ask for a replacement. She claimed no other car was available and did not offer to better clean it.
arvostelut:
-
3,6
Miinukset: I reserved a Jeep Compass or similar. Their definition of similar was 2 door Jeep Wrangler which wouldn’t work for the type of traveling I needed. Had me upgrade for $171 to a Mitsubishi Outlander base model Sport, which wasn’t worth it. Don’t waste your money or trust Fox. Will NEVER rent from them
arvostelut:
-
5,2
Plussat: Drop off was very confusing to find!
Miinukset: I was advised to prepay a tank of gas because it was $2.90 from you and $3.10 in PHX. I’d never been there and didn’t know, so i went ahead a took his advice. I actually asked for a half of a tank but he charged me for a full. I never saw gas as high as $2.90 the entire trip. Not a good practice.
arvostelut:
-
5,6
Miinukset: They did not have the minivan that I prepaid for.
arvostelut:
-
2,0
Plussat: N/A
Miinukset: I didn’t even get the car rental. I was unaware that there was going to be an extra charge of almost $500 (on top of the $272 I paid in-app) when I got there. That charge was rejected by my card and I couldn’t pick up the car as a result.
arvostelut:
-
6,4
Miinukset: Return time with a late fee of $25 and a extra day rate seems excessive. Would appreciate a $25 credit since at the time I had not yet had a return flight booked.
arvostelut:
-
6,0
Plussat: Joi was very nice at the counter when we checked in.
Miinukset: We did not really enjoy the jeep we rented. We originally wanted a charger (or similar) and it wasn't available when we went to check in. So the jeep was offered but was double the price. We regret this very much. It was loud, uncomfortable, and way too hot without a hard top.
arvostelut:
-
4,0
Plussat: Read my complaint first. They did, after I got angry and waited some time, find me a car.
Miinukset: I had a confirmed "reservation", arrived at Phoenix airport to pick up the car and head to my business appointments and they said they had no cars available. Then they told me it was non-refundable because I booked through Kayak, a 3rd party, even thought they had no car for me.
arvostelut:
-
2,0
Plussat: Noting
Miinukset: Clean car Customer service
arvostelut:
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