Quebec hotellit lähellä Quebec City Convention Center

Plussat: Perfect location. Nice room. Incredibly kind staff.

Miinukset: Did not get good sleep. Bed was not comfortable

Plussat: Very hospitable. Delicious breakfast.

Plussat: Phenomenal experience!! Room was immaculate and extremely comfortable. Staff was very warm friendly and attentive. Food was incredible. Service was by far above par! Location was great easily accessible and quiet. We will return as offer as possible!

Miinukset: No

Plussat: Cozy atmosphere

Miinukset: Nothing

Plussat: Very special and great place, staff extremely nice and helpful

Plussat: Staff was great

Miinukset: No refrigerator in room. Lacking tv instructions.

Plussat: The people were amazing!

Miinukset: Nothing

Plussat: The staff was extremely helpful and gave advice about the parking (which was really convenient), the food and description of the most sightseeing places. The hotel was clean and comfortable, very special and with its own taste and soul. The location is perfect to view the old city, enjoy walking and great food. The breakfast was amazing! I’d definitely recommend to stay there.

Plussat: Staff and owners were friendly and helpful.

Miinukset: We had to walk up a narrow flight of stairs to reach the bathroom in our room.

Plussat: Location

Plussat: The staff was very friendly and extremely helpful, great location, good breakfast.

Miinukset: One room we stayed in wasn't especially nice and had a bad view outside.

Plussat: The staff was very friendly and helpful with recommending restaurants and making reservations. The room was really cozy and clean. The modern bathroom was very nice! The location was great: right between two major streets, St. Jean & St. Louis, and close to the citadelle, parliment building and many little shops and restaurants. The indoor parking arrangement offered was very convenient.

Miinukset: I am a light sleeper so I woke up whenever people were talking in the corridor/stairwell.

Plussat: Downtown location

Miinukset: Breakfast broom too small

Plussat: Clean, friendly, nice breakfast and service

Miinukset: Nothing

Plussat: Room was well designed. Bed was really comfortable. Beautifil view of Chateau Frontenac from our bedroom. Easy accessiblity to rest of city. Easy parking. Services were excellent.

Miinukset: We stayed on the 7th floor, and it was still a bit loud (external noise from people on the street late at night, and also some internal noise from other guests in the hallway). Wi-fi was very spotty in our room.

Plussat: the location is fabulous - near the Museum of Civilization and some great restaurants!

Plussat: I was very pleased with this hotel. The room was large, comfortable, with a great chair for reading, a tea kettle, a comfy robe. Breakfast in the lobby by a gentle fire was delicious (croissants, cheese, yogurt) and I drank café au lait from the lobby machine and ate the offered fruit all day. I also used the fitness room happily. I loved the location (two minutes from the #11 bus and a 10-minute walk from the Chateau Frontenac).

Miinukset: The only two negatives were an inability to lower the temperature in the room - I like to sleep in a cold room - and a last-day problem with my door key which necessitated three trips to reception to get into my room. But I will be back!

Plussat: Great location (few minutes’ walk to restaurants, etc.). Big room. Friendliest staff. Loved the lobby and fireplace. And a super breakfast.

Plussat: Very comfortable, Great location- easy walk to the Funicular, More importantly a great and helpful staff= everyone we came in contact with was friendly and helpful - you could tell they were happy with their positions/job and definitely well places in the hospitality field, We would stay here again with no hesitation.

Miinukset: Nothing

Plussat: Everything was perfect. Breakfast was great!

Plussat: The staff is terrific - very efficient yet still very warm. The breakfast was excellent in a wonderful, relaxed setting. Very good restaurants and shops within a short walk of the hotel.

Miinukset: Can't think of anything here.....

Plussat: Fantastic location. Great breakfast. Impeccable staff

Plussat: excellent place and very cordial staff.

Miinukset: very easy to find the valet parking and the food.

Plussat: Great location

Miinukset: Staff

Plussat: Location

Plussat: Great location to the old city - literally right out the front door. The hotel was very clean and well attended.

Plussat: Great location and friendly staff

Plussat: The location

Miinukset: The money that was held back as a deposit takes tome to get released

Plussat: Amazing location. Super clean rooms.

Miinukset: N/A

Plussat: All the staff was very friendly. The hotel was located in a great place.

Miinukset: The towels were thin fort his hotel rating.

Plussat: The staff were especially friendly and helpful. The room was comfortable and the attention to detail was amazing. The hotel's furnishing was gorgeous. Can't

Miinukset: I loved everything about the hotel and the staff.

Plussat: view

Miinukset: history

Plussat: It's an amazing castle to visit and stay at. Also a great view next to the river.

Plussat: Beautiful hotel in a great location. It is pricey but well worth it for all you get. The bar and morning buffet they have is amazing. If coming back to Quebec I would want to stay here again.

Miinukset: I say the only thing I didn’t like a little snooty attitude from one of the concierge women when I asked her a few questions. I say only 1 of them because the other women working the day I checked it was so sweet and nice.

Plussat: We love the location, ambience and the historical nature of the castle.

Miinukset: Nothing. Everyone is so accommodating and humble.

Plussat: Chateau Frontenac is absolutely beautifully decorated during the holidays. The staff was lovely and very helpful with activities+dinner reservations. Our concierge was a wonderful gem. The bars had amazing mixologists and fun servers.

Miinukset: I arrived around 7pm, checked in, entered room that was not clean, appeared to have another guest - unmade bed with comforter on floor, TV on, used towels, & trash in room. Then waited 30 minutes in the lobby for another room, which was not as nice.

Miinukset: GREAT hotel in a great location!!!

Plussat: Breakfast amazing. Fantastic staff. Building falling apart, and for that money I would've expected more.

Miinukset: Facilities were run down. Public restrooms were used for more than one kind of relief outside the bar in the lobby. Lively staff and exquisite decoration!

Plussat: We found all staff members we had made contact with was the friendliest and most respectful individuals. I have highly recommended your hotel to many of my friends and co-workers looking for a great vacation getaway. The rooms were very quiet!

Miinukset: I cannot think of any.

Plussat: check in concierge very helpful, Le Sam restaurant was superb-food service, cocktails

Plussat: Beautiful surroundings. Great area and location. Excellent staff.

Miinukset: Not all rooms have a view. Some areas require stairs as well as elevators. (My wife uses a walker).

Plussat: I like best all the things you are available to see, the expositions, the christmas trees, everything in the hotel is very beautiful.

Plussat: Nothing

Miinukset: The fame of this hotel is over-inflated. The sight of St. Lawrence river is not majestic due to the limitation of height of hotel.

Plussat: it is very charming!

Miinukset: i need to use the stairs to get to my room! and the breakfast choices are very very limited.

Plussat: Location

Miinukset: Concierge left early - before the dinner hour & hotel tours were cancelled with no indication rhyme or reason

Plussat: Professional,friendly and knowledgeable staff. Excellent room; clean, fresh and well appointed. Location, location,location.

Miinukset: Could not wish for better.

Plussat: The staff are more than willing to assist you with any of your requests. They speak both english and french. There are pre-printed cards with driving directions to nearby activities and sites which can be obtained at the front desk. There are numerous tours both on foot and by bus which leave depart outside the hotel. Numerous Restaraunts within walking distance serve some of the best food I've ever eaten.

Miinukset: No.

Plussat: The hotel is just perfect for honeymoons, in particular if you go a bit up the price range and get one of the better rooms. It is possible to enjoy privacy and a great city view at the same time, which makes up for splendid nights.

Miinukset: In general, a lot of small things are overpriced. This leaves the impression of penny-pinching.

Plussat: The general ambiance of luxury, the friendly Staff and the location let aside the rich interiors and amazing exterior architecture.

Miinukset: Ongoing repair works are partly blocking the view, capacity of lifts comparing to number of hotel guests is limited, area of offered room at check in time was very small. Very interesting hotel to visit but not to stay in unless you can afford the delux waterfront suites.

Plussat: Great location.

Miinukset: Room needs to be selected with caution. We had to change rooms three times as we were given rooms with scaffolding over all windows. Rooms are small, and many face a courtyard.

Plussat: Rooms were very comfortable and clean.

Miinukset: When we arrived, the computers were down-we waited in a long line to put or name on a list. We were asked to be seated in the bar where we would be called when the problem was corrected. I went back to the desk & was told the problem continued. After 2 1/2 hours, I went back to reception to find a new long line. We were traveling with my 85-yr old father. I was told by those in line that the computer was indeed up - they had just arrived. In line again, I asked one of the managers on the site why we were not called as we were told. He asked "Was I not given a pager before we were sent to the bar?" That manager was at the desk when we first arrived, he knew that no pagers were handed out; the desk clerk confirmed this. Shabby treatment!

Plussat: Incredibly friendly staff and concierge services!

Plussat: loved the location not too far from many things , the pool was great. the room was modern and clean, bathroom was very modern and clean as well. view was great.

Miinukset: check in was a very long process. check in is at 4pm but we did not check in at 4. we went to go see them to see if the room was ready then but they said they would call us when the room would be ready. we waited for the call but still no news. we went to wait in the lobby incase they would call us sooner and someone did come and getus but only at 5pm. many people were waiting for their rooms to be ready as well.

Plussat: A hotel with a difference. Very elegant. Lovely staff. Would definitely recommend.

Miinukset: Room too hot. Tried lowering temp but failed.

Plussat: Almost everything

Miinukset: Finding the hotel is a bit difficult, not very visible. Parking situation

Plussat: Staff are very friendly.

Miinukset: There is a weird noise from the window and scary. Sounds like someone throwing something on the window.... it didn’t stopped and i couldn’t sleep for the whole night. The smell of the hotel is super strong... smells of new renovations.

Plussat: Non applicable

Plussat: Great place to stay, amazing and friendly staff and hotel is beautiful.

Plussat: The location was great and the staff very helpful and courteous. Within walking distance of the cruise port. The decor and room arrangement was very attractive.

Miinukset: No coffee service in the morning, and the 3rd floor navigation to our room was confusing at first. Very choppy but I understand they brought together several old buildings.

Plussat: We had stayed before and liked it. The location is great for us. The staff is very helpful and the room cleaning is great and done early.

Miinukset: One little problem--the in-room CD player did not work and was not fixed. Otherwise, it was great.

Plussat: Great hotel staff that were very accomodating. We were on our Honeymoon and had an unexpected emergency that brought us back to the states. They were very understanding and allowed us to cancel the remaining nights.

Miinukset: The couch had some dirt on the arm rest which was a only a minor inconvenience.

Plussat: good location... clean nice

Plussat: Great location, you are at walking distance of old Quebec. Reception lady greets customers in french, english or spanish fluently. Room was nice and clean. We enjoyed our stay. We might go there again even if we usually like to change often just to try new places.

Miinukset: Not their fault, because of the Covid many things were not available.

Plussat: Kind staff and consideration for kids.

Miinukset: Location very good.

Plussat: Excellent location! Extremely clean. Very nice staff. Room is spacious, clean, comfortable and sure cute.

Miinukset: Absolutely nothing. All was exceptional!

Plussat: Great location

Miinukset: Mattress was sagging and had lumps....

Plussat: Just love this place. Service during these difficult times was above and beyond accommodating.

Plussat: I really liked how well they deal with the covid-19 concern. Felt very safe.

Miinukset: Had a minor issue with the shower temperature being too hot. I left note for cleaning staff. Hopefully easy fix.

Plussat: Location

Miinukset: Noise level, room layout, booked 2 identical rooms, when we arrived one was considerably larger, bigger bed etc. it wa not clear that parking was extra.

Plussat: It was within walking distance of the upper and lower cities. The bed was comfortable. The kids loved the free wifi.

Miinukset: The hotel is at the corner of St. Pierre & Dalhousie - very noisy corner. We had a room on the back of the first floor - overlooking the PetroCanada station. It was very noisy with traffic and gas station noise. The second night, we were moved to the front (picturesque side) at our request, only to be disturbed by very loud music from the restaurant and bar immediately below. This was NOT a "Suite de Luxe Plus." It was not worth nearly $250.00/night. If you must stay here instead of somewhere in the upper town, then be sure to request a room on one of the upper floors. The first floor is awful.

Plussat: The design of the room was lovely, good decor, accessibility to restaurants in the hotel. In the lower part of Old Quebec City, so we could wander through both the lower part (which has tons of shops) and take a 10 minute walk to get up into the shopping district of the Old city.

Miinukset: The hotel room was very dark, we almost needed a flaslight to see into the fridge. We didn't see any cleaning staff for our entire 3 day stay. To do the dishes it would have been nice to have a dish drying rack, and there were some supplies in the kitchen missing that we had to call for, but service was prompt. We didn't get any advice from the staff about what to do during our stay, so we had to ask staff of restaurants we went to etc.

Plussat: Suite decor and location.

Miinukset: Jackhammer construction noise from 8-5:30 everyday.

Plussat: The hotel was very central easy walking to shops and transport, very spacious, friendly helpful staff.

Miinukset: No

Plussat: The staff were very friendly and helpful. They tried their best to meet our needs.

Plussat: Lots of natural light. Spacious. Good view from windows.

Miinukset: Late night lounge music from restaraunt below. Mattresses should be checked for wear and replaced.