Quebec hotellit Saint-Louis

Plussat: location, quiet, pleasant staff

Plussat: New building, location and service

Plussat: the bed

Miinukset: parking

Plussat: Everything. Very comfortable hotel for business trips

Miinukset: It is wonderful when you get an excellent service in the middle of a snowfall

Plussat: The staff was great, From the front desk to the Manager to Cynthia (Breakfast Coordinator). front desk and Manager helped us check in a little early and even showed us the places and the maps to travel. Customer service was great.

Miinukset: Hot tub was closed, under renovation I guess and they also do pre authorize charges that shows up on your credit cards and finally gets released in 5 business days. Until then you have to worry about those charges showing up on your credit card. We checked in at Best Western in Montreal as well but there was no Holds or no pre authorize charges on our credit cards. So we expect the same.

Plussat: I Iiked that it was very clean and there wasnt carpet On the floors. Also the beds and pillows were fantastic. the breakfast was very good also a lot of verity and fresh. Very happy with the hotel

Miinukset: No

Plussat: The room was very nice

Miinukset: Nothing

Plussat: It was neat and location was good. Staff was friendly and breakfast was good.

Miinukset: We didn't get the suite which we paid for as advertised. No carpets or mats on the floor and no slip ons go use either. No centre table in the room

Plussat: Staff supper friendly hats off to Cynthia ( breakfast area) she has amazing service great mood fast service even takes time to play with kids :)

Miinukset: We went out for supper when we came back we had to park very far away

Plussat: The property is located next to the Metrobus that is so helpful, because visiting Quebec you don’t really need a rent a car.

Miinukset: The staff was above and beyond, but the way people acting some times create a bad return to a wrong person during breakfast experience . They need a better training to learn how to be polite in treat with proper manner.

Plussat: Clean place, great staff. Free breakfast was good

Miinukset: Location

Plussat: Staff was so kind.

Plussat: Staff was so polite

Plussat: Modern, clean. Parked right near room.

Miinukset: Lighting in room was more “cool” than functional - if one needed to do any work/school work, it was all indirect lighting which is too dark. Also, our thermostat would not go down so I needed to crack a window but snow was piled up outside so it wouldn’t open very much so we had to sleep with the blankets off and as a result did not sleep well at all. I told this to the front desk people when I check out and all they said was, “oh, we will have to take a look at that.” They should have offered something in my opinion. If I a guest ya a bad experience due to an issue with something that is the responsibility of the hotel, it should not be brushed off so simply.

Plussat: Clean, comfortable, well situated with friendly staff

Plussat: Le personnel est très chaleureux. Il nous aide à nous orienter dans le secteur. Le service de la navette à notre disposition est très apprécié pour nous amener au downtown de Qubec. L’eau rafraîchissante pour nous accue

Plussat: Good value for money. It's modern in design and kept up well: good for people like myself that have pretty gross dust allergies. It's also pretty simple to get into QC from this hotel: just a right, another right and a scenic drive down 136 and you're there.

Miinukset: You can hear people walking in corridor. Sound proofing could be better.

Plussat: Cleanliness, service everyone was pleasant

Miinukset: No stir stick for coffee

Plussat: Colour scheme of the hotel is attractive -- a muted grey. Location is uphill from the Sainte Foy VIA rail station, about fifteen minutes. Travel to old Quebec City, Plains of Abraham, might be a challenge on public transit; we did not do that. Hotel is directly south of Quebec City Jean Lesage International Airport. About staff: the duty manager dealt efficiently and politely on the telephone with a dissatisfied client; this was in our hearing. Very pleasant young staff!

Miinukset: It seemed a bit distant from attractions.

Plussat: This is our 4th time staying at this hotel we love everything about it. The restaurant atcthe Hotel is some of the very best in Quebec!!

Miinukset: No

Plussat: Loved the feel and ambiance!!

Miinukset: Not a fan of the breakfast. I thought at least you would be able to order from the menu not a steam line.

Plussat: Staff is very friendly and helpful. Room spacious and clean.

Miinukset: Carpets at the lobby and corridor need to be renovated. Starting to look old.

Plussat: Great place for kids, staff really friendly

Miinukset: No breakfast included, we had To argue à little To have access To all the facilities in the week days

Plussat: I liked the various activities and entertainment at the hotel.

Miinukset: I enjoyed my stay at the hotel. Only once I was in an uncomfortable situation; the receptionist forgot to give me the breakfast vouchers/coupons and the lady at the restaurant stressed me. She wanted me to pay and to solve the problem later with the receptionist. I told her that I will go to fix it right away. She was not comfortable with the situation as was I. It was frustrating. All other services were great. Thank you.

Plussat: nice set up for families

Miinukset: pricy

Plussat: Terrace into the "water area". It's worth the $20 more per night so you can sit out there with your significant other and have breakfast/dinner

Miinukset: Room 115 was the last room into the water area - therefore we didn't have a "front" view of the water area

Plussat: The atmosphere!

Miinukset: Nothing

Plussat: More like a mini-resort. Good for kids with families. Lots of space to enjoy the pool, playground, corners to curl up with a book. Location was perfect for getting to the Old City and the historic sites as well as for travelling to and from the region.

Miinukset: Requests for an extra pillow and more toilet paper were not fulfilled. Few front desk personnel available to help with questions when we first arrived mid-week.

Miinukset: Bathroom was filthy rooms need to be updated no electrical plugs to charge Our devices no regular coffee mini pillows to sleep with

Plussat: It was great for families. Also I was in a wheelchair and the room was supposed to be not accessible but it was fine, I just couldn’t have a shower. For one night that was not a problem. Nice pool with a lifeguard. Nice play area for kids inside.

Miinukset: Nothing

Miinukset: Hotel rooms had over bearing chlorine smell from pool....to the point of headaches

Miinukset: Lot of ants.

Plussat: Friendly staff, clean room, easy check-in and checkout

Miinukset: It was a little farther from the Old City than we anticipated

Plussat: Its a very nice hotel, great quality. A little confusion about the Murphy bed but this was cleared up by the staff. Very clean, nice amenities. Beautiful bathroom!

Miinukset: In the middle of the city so there were some crowds and traffic to contend with. Staff was sometimes too busy so there was a wait for assistance. Parking was not very convenient to room location.

Plussat: Center Ville

Miinukset: Non

Plussat: Overall comfort and efficiency of our room for relaxing, showering, eating, sleeping. It was spacious, because one of the queen beds was a Murphy bed that stayed folded into the wall the whole time we were there.

Miinukset: The restaurant had a ten dollar per bottle night but they wouldn't allow us to return to our room with the discounted wine unless we ate a meal there. (Just a small matter, and it was simply their policy.)

Plussat: Location and friendly staff

Miinukset: Uncleanliness

Miinukset: Noisy

Plussat: Location

Miinukset: Bathroom was very small and the door did not close properly. Very little privacy in the bathroom.

Plussat: the staff was helpful but unobtrusive. Food was good, dinner and Sunday brunch. Room was well equipped. Pool area was very nice.

Miinukset: Small flies in pool area.

Plussat:  

Miinukset:  

Plussat: Good buffet breakfast, comfortable bed