Quebec hotellit Montcalm

Plussat: Great location for walking or catching a bus. Super nice folks.

Miinukset: Nothing

Plussat: Location. Breakfast Staff Decore Room

Miinukset: Non

Plussat: We LOVED this charming boutique hotel. The location was perfect - a short walk to Old Quebec City, but in the middle of a wonderful neighborhood with plenty of restaurants, bars and shopping. The staff was exceptional! (We especially loved Carol!). We couldn't have picked a better place to spend our few days in Quebec City.

Plussat: Location was excellent, staff helpful, overall quite clean.

Miinukset: The standard rooms do not have a luggage stand, which is awkward. Lots of stairs, so not appropriate for someone with mobility issues.

Plussat: Great location! We were able to walk to everything we wanted to do and the onsite parking was a plus. The room was very nice and the breakfast was good, convenient and fairly priced.

Miinukset: We were in one of the semi basement rooms and it was noisy in the morning because the breakfast was going on above us.

Plussat: Modern - great corresponders. Employees so nice.

Plussat: Helpful staff. Very comfortable bed. Lovely downstairs small sitting area with basic kitchen facilities. Good location to explore old Quebec City providing you dont mind a little walk (or can catch local bus $3.50). Lovely parks and restaurants nearby. Bus 800 on doorstep to visit Montmorency Falls. Highly recommend these facilities.

Plussat: It was a bit like a B&B. Wonderful staff, clean, comfortable and quiet.

Miinukset: It was a bit farther from the old town part of the city than I expected. However it was close to the arts section with some good dining near by.

Plussat: Staff is very friendly and responsive in both English and French. Enjoyed the breakfast, offering a variety of items. Bed was firm and comfortable. Location is superb, a moment's walk to Ave. Cartier with restaurants and shops.

Miinukset: This is a large two-story renovated home, so no elevator. Not a problem for us, but possibly for some. Again, the staff is very helpful.

Plussat: Stayed here four nights in early September 2019. Good breakfast - fresh croissants baked on site! Also meat/cheese, toast, banana bread, hard-cooked eggs, cereal, coffee/tea, and fruit. We ate breakfast 3 of our 4 days. CAD$12 per person for breakfast. Location was perfect - a short (15 min) walk to Old Town, and just far away enough to avoid the tourist crowds. We had some GREAT meals in restaurants within a few blocks of this hotel - I highly recommend Le Projet (beer pub), Cafe Sciracco (Mediterranean), La Scala (Italian), and Bistro B (French). Service and food were excellent at all four, and we didn't have to wait to get into any of them. Staff at the hotel was very friendly and welcoming. Maid service was also good. English was no problem with any of the staff we encountered.

Miinukset: Parking is tight. There is room for about 6 cars, but some of the spaces are tight (particularly the one I was assigned, in the garage). With the spot we were in, the staff had to move one of the cars whenever we wanted to get out, which was a bit of a pain. Don't bring a large SUV and expect to park easily. The good news is, the parking is right next to the building. Our room (which was a Superior Suite, called the Frontenac suite), was a bit on the small side. The pictures make it look large, but there is a wall just behind the kitchen table, so the room has very little living space. There is a living room outside the suite which is shared with an adjacent room, but the living room is dark during the evenings, due to the chandelier not working at all. Inside the room, the bathroom was also small, and the fan didn't work, so it got steamed up quickly. We didn't complain about this, but we did tell them about it when we checked out. The beds were comfortable, although they all had heavy comforters, so we had to keep the A/C running all night (and the A/C was fairly loud). We did have a blanket for the queen bed, which we switched to after the first night, but there weren't any for the three twin beds. Two twin beds are in the loft, which is a little tough to get to (steep ladder/stairs). Not for everyone! The kitchenette includes a drip coffee machine, refrigerator, and sink. The sink is small and tucked under the counter, and there is no mirror, so it's tough for anyone to use it for bathroom 'stuff'. There is no microwave, so we couldn't bring any food back to heat up (although the other kitchen in the hotel probably had one - we didn't check). Our total for room, parking, and breakfasts for four people was about US$1100. Overall, we had a good experience. We probably should have mentioned the non-functioning fan and chandelier earlier - the staff probably would have taken care of them.

Plussat: Our hostess was very helpful and kind. Great breakfast which was much more than we could eat! Charming decor all over the house.

Plussat: Nice and cosy vila,just a few rooms, each named after famous painters;very kind landlady welcomed us warmly offering advices for city visiting,nice restaurants and cafes;she was also cooking daily a different delicious breakfast!!!

Plussat: Fantastic breakfast! Lovely old home in residential area. Thirty minute walk to Old Quebec. Ten minute walk to numerous restaurants. Pretty gardens. Friendly, helpful host. Free wifi and parking.

Miinukset: Room was a bit warm for sleeping. House had a/c but don't think sleeping area did and windows didn't open. A fan was provided, however.

Plussat: Very friendly lady, Miss Hubert is a great cook. Every morning she gives us a very delicious breakfast. Also helpful with booking tickets for the museum. Thank you Miss Hubert.

Miinukset: Nada

Plussat: The house is an older house, traditionally decorated and not far from the old city. The rooms are confortable and sparkling clean. Mme Mireille will do everything possible so her guests would feel wonderful. We would not hesitate to come again.

Plussat: Great location near park, St Lawrence River, restaurant & cafe areas and bus stops. Easy walk if you wanted to old walled town area, museums, etc. Breakfasts were very well presented & prepared plus something different each day. A very friendly & helpful host plus great conversations with a variety of guests over breakfast during our 5 night stay.

Miinukset: Our room was on the street side and would have been better to have black-out rather than blinds in terms of window curtains plus a completely separate room for the toilet/bathroom.

Plussat: Clean and nicely decorated room with an en-suite bathroom. Little shared room/library where you can make your own tea/coffee. Amazing breakfast. Very friendly and service minded host. Free parking. Bus stop to old town across the street (or you can walk there in 35 minutes).

Plussat: The breakfasts were so delicious and the host was so friendly! We really felt at home.

Miinukset: It was a long walk to the old city!

Plussat: We stayed at this property for one night only, but I think we would have enjoyed a longer stay. The lady of the house was awaiting our arrival and was most congenial. The location of the house is excellent, about a 3 km walk along the Grande Allée to the walls of the old City of Quebec, and is also on a bus route (better to walk or get the bus than look for parking down there). Breakfast was lovely, and we had very nice companions - that's one of the nice things about staying at a bed and breakfast.

Miinukset: Nothing.

Plussat: Lovely home. Lovely proprietor. The breakfast was exemplary! We would love to come back again someday!

Plussat: The location is excellent. The hotel is in the midst of a vibrant and interesting neighborhood with several restaurants and bars. We were within walking distance of Old Quebec and surrounding neighborhoods. Breakfast at the cafe was very good. Room was adequate and had interesting street view.

Miinukset: There are two flights of stairs, one is outside. But staff member carried heavier bags up when we checked in.

Plussat: The location is perfect--central to the old port and museums. The staff are friendly, kind, and welcoming. The hotel is located upstairs from an excellent, vibrant restaurant that is frequented with many people. Shopping for all amenities is just across the street. The perfect stay for work or a romantic get-away.

Miinukset: No complaints.

Plussat: Absolutely everything! There’s not much more to say. Everything was exactly what we were looking for.

Plussat: Absolutely loved this little gem of a hotel. Great location in a funky Neighborhood. Staff was very friendly and it was close to everything.

Miinukset: It’s one street so be prepared to park at one of the on street meters and make sure you pay attention to how to pay.

Miinukset: For the sake of accuracy - Breakfast is covered up to $12 per person. Tip and tax has to be paid from your pocket.

Plussat: The breakfast was great. Nice staff. Great location

Miinukset: Bed was uncomfortable. Room was too small and TV didn’t work. Room also had a strange smell.

Plussat: Comfortable bed, good location with free parking around the area. Many restaurant choices. Very clean room

Miinukset: Staffs were friendly but would have been nice if they told us which floor our room was located and to explain to us a bit more about how the breakfast works, when we booked online or in person,when it was included in our package. We only found out later that the meal was $12 per person and then we had to pay for extras

Plussat: Right under a restaurant, room was clean.

Miinukset: Bathroom was not in our room, we did have a private bathroom that used the same key as our room, but had to walk down the hall to use it. Hotel has 4 rooms, 2 with bathrooms I assume and 2 rooms that have bathrooms in a hallway where everyone can kind of run into each other. Not as private as I wanted it to be. Not much privacy as you can hear everyone walking up the stairs. Cute place other than that, for one night that we stayed it was tolerable, wouldn't have wanted to stay for longer.

Plussat: Most of it all Great breakfast

Miinukset: Not enough space for storage and closet Some rooms have private bathroom, but across the hallway No refrigerator in the room

Plussat: I used to live in QC and am a native French speaker - this was no misunderstanding. I feel like a fool for not researching this place better and believing the top reviews. I care for an elderly parent and now live across the country. I booked this Cafe Auberge on this visit because I wanted the boutique/neighbourhood feel and have a mini vacation. Did not happen. The good: You would be on a cool street with lots of arts, cafe, restaurants… walking distance to Grande Allée (2 min) and the old town (15-20 minute walk). Food is ok and most of the staff was quite pleasant.

Miinukset: The bad: the noise & customer service. I had the room above the cafe. As soon as the staff entered at 6AM, don’t even think about sleeping. They are cleaning and setting up, moving chairs/tables around enough to vibrate your mattress and pillow on top of the noise. Since it is a busy street and the restaurant is opened at night, you won’t go to bed super early either. I slept 7 hours total in 2 nights. As I was trying to checkout early, being RIGHT was very important to the manager. She invented an “altercation” (her word) where there as none, in an effort to make me feel like I was stupid and difficult. I did say she needed to work on her customer service skills. I worked in the hospitality industry for 10 years, I have never spoken to anyone like I was spoken to here. I was just exhausted and expressing myself and all of a sudden, she started to tell me off and stared me down with all the self righteousness and superiority she could muster. The ugly: Now, since the whole staff kept repeating they never had a noise complaint before like drones, I smelled a rat and went on google reviews, tripadvisor, and booking.com and filtering on the negative reviews, I found numerous reviews of people who complained of very bad noises from all rooms for different reasons and all were told the same thing I was: never had a complaint before. Very similar experience in both French and English. So lying to you, making you feel small and stupid seem to be the norm here. There is no parking here. Your options are: hope for a spot on a tight side streets where you will have 90 minutes free parking between 9 and 5 on weekdays. This is a busy area and I had to circle around a while and walk with my luggage and keep time to make sure I didn't stay over 90 minutes in the same spot. You can ask the Shell station nearby who will let you park there for $10 or find a regular pay parking lot (not sure about in and out privileges). There are a few metered street parking.