Quebec hotellit Vieux Québec

Plussat: Friendly and helpful staff, ambiance of the hotel, the restaurants. Had opted for breakfast as part of the deal, it was sumptuous and very tasty. Located in the old city, many areas of interest were within walking distance.

Miinukset: The entrance to the hotel was a little difficult to locate. The cab driver had to go around and we had to ask directions of a local resident.

Plussat: The friendly staff and all the little touches put into the room like nespresso machine and evening room sprucing (ice, music and lighting) made for a very enjoyable stay. Bathroom floors are heated and beds are extremely comfortable.

Miinukset: Dessert ordered at lounge was below average.

Plussat: Historical property in great location.

Miinukset: I had booked the hotel as a special occasion for my husband's birthday. Given the hotel is part of Relais & Chateaux, you expect a fabulous experience (like we have had in other properties). The trouble started in the elevator when one of the cards did not work to go to the room. Once in the room, the room was dark and super cold; nothing had been prepared for the guests let alone for my husband's birthday. Maintenance came to the room and told us to crank up the temperature to 26C (79F). It took over an hour to warm up the room. In full disclosure, the hotel did give us a card and some chocolates when we left. Not the "festive" experience I expected for the price we paid. There are other hotels in this neighborhood with better price quality and experience.

Plussat: The hotel had a charming restaurant and contained a great deal of history.

Miinukset: The hotel is right in front of where the cruise ships dock which completely blocks your view of the river. Also the river front room was very noisy due to street traffic. The staff was nice but not helpful in solving our problem.

Plussat: The staff was friendly and accommodating , room was clean and comfortable with all extras you need. Had an amazing brunch at the restaurant, an absolute must if you stay here!

Plussat: Very nice boutique hotel with unusual décor. Music CD and Bose player in the room. Interesting lighting. I would like to plan a dinner at Chez Muffy on our next trip.

Miinukset: We were moving between hotels and hoped to have our room ready by 1 PM. After being assured that it would be ready quickly, we had to wait until 3:30. To be fair, the published check-in time is 4pm.

Plussat: Elegant room....great staff...great ambience...great location... the bellman was especially helpful!

Miinukset: No

Plussat: Perfect location within walking distance to must see attractions, hotel staff professional and helpful, room absolutely beautiful, lots of surprises, quiet, bed oh so comfy, tv in english, lots of choices, nespresso maker, lots of coffee and tea choices.

Miinukset: Pillows were to high and way to squishy, felt like suffocation

Plussat: Lovely room. Great location.

Plussat: Extra comfy bed , super great breakfast with flaky croissants

Miinukset: Menu options in the dinner is limited

Plussat: Room was first class, bathroom exceptional.

Miinukset: No

Plussat: It was extremely clean & the staff was very helpful, attentive & pleasant. The location was fantastic!

Miinukset: Not a thing!

Plussat: Staff is amazing and very helpful - Merci beaucoup! The breakfast is awesome and you can enjoy a quiet, cozy nice cup of tea or coffee in the lounge area - all for free.

Plussat: Phenomenal experience!! Room was immaculate and extremely comfortable. Staff was very warm friendly and attentive. Food was incredible. Service was by far above par! Location was great easily accessible and quiet. We will return as offer as possible!

Miinukset: No

Plussat: Lovely quaint, but updated hotel in the heart of Old Quebec. Room was very large and comfortable with a very clean bathroom and lots of towels. Within walking distance to a ton of restaurants and lots of historical and cultural sites. Everyone on staff was friendly and helpful. Would defintely stay here again.

Plussat: Staff was great

Miinukset: No refrigerator in room. Lacking tv instructions.

Plussat: Everything! Beautiful spacious rooms finely appointed. Lovely cafe and bar. Service impeccable.

Plussat: The staff was awesome. Very attentive and knowledgeable. The hotel is right in the middle of everything. Easy walking distance.

Miinukset: Everything was excellent.

Plussat: The location was fantastic. The hotel is in old Quebec and everything is walkable. The hotel is clean. Staff are super friendly and helpful.

Plussat: The staff was so friendly and accommodating, even when I had to check out early due to an impending storm. The room was extremely comfortable. I will definitely go back to Manoir D’Autueil when I return to Quebec City.

Plussat: The location was perfect. The staff are simply outstanding. Friendly thoughtful and intelligent. Their dining suggestions were excellent

Miinukset: Stairs but staff were helpful

Plussat: The people were amazing!

Miinukset: Nothing

Plussat: This old inn is very comfortable. Rooms have good wifi and cable tv. Bed is very comfortable and bath is updated. The lounge is multi-purpose with coffee, small bar, or small meals offered.

Miinukset: One host forgot to have our car parked so it sat in the street all night. He was not honest about it at first but later apologized. At first he wanted me to move it somewhere, even though I was paying $25 a night for valet parking. No way.

Plussat: The location was super, accessible to what we were interested in sightseeing.

Miinukset: Would be great to have a continental breakfast.

Plussat: The staff was very friendly and helpful.

Plussat: The location was amazing. Nice decor and plants were very nice. The staff were friendly and the cleaning staff were very attentive.

Miinukset: a little noisy between rooms, sound insulation would be nice, but generally the guests were good and it was ok.

Plussat: My husband and I went away for a long overdue romantic get away weekend. The room and the service were far above and beyond then we expected. The view from our room was beautiful. The atmosphere is warm and welcoming the moment you walk are greeted by the valet. If you ever have the opportunity to go to Quebec for a romantic get away, this place is a must stay! We will be definitely be back!

Plussat: Location and very quite.

Plussat: The lobby and guest room were modern and beautiful. The staff was especially welcoming and warm. The lobby was decorated with contemporary comfortable sofas, open spaces with burning candles, wine bar, Nespresso coffee machines, wood and stone walls. The well-designed shower, bath and guest room were spacious and tastefully decorated. The room had a Nespresso machine, which I enjoyed. Additionally, our room had huge windows with a beautiful view. Adjoining the hotel was a restaurant with great food including breakfast (which was included with our room) and a full bar. This was a very enjoyable stay.

Miinukset: Our room-included breakfast was not available until 8:00. Due to the late time breakfast was served, we could not avail ourselves of the amenity that was included with our room. There were a number of electronic devices in our room, which was nice, but it made operating the TV much more complicated.

Plussat: Bikes! No car needed. Walking distance to everything including Ferry and train station The staff, especially Antoine the bellman and Maxime the concierge

Miinukset: That we only spent 3 nights.

Plussat: Breakfast was very good but one day not enough staff so very slow. Couldn't imagine a better location.

Miinukset: Would have liked to be able to lock the door with a latch to block entrance when we were asleep. Felt a little vulnerable.

Plussat: The staff were especially friendly and helpful. The room was comfortable and the attention to detail was amazing. The hotel's furnishing was gorgeous. Can't

Miinukset: I loved everything about the hotel and the staff.

Plussat: Beautiful hotel and location

Miinukset: View wasn't great, construction at hotel, room was freezing, not enough cups and tea in the room for 3 people.

Plussat: absolutely the best location. overnight parking till next day 4:00, good touch. The staff is wonderful is this hotel.

Miinukset: I booked two-room, one with come with slipper one is not, don't understand why? The heat is really loud has to wake me up a couple of times in the middle of the night.

Plussat: Classic “grand hotel” look and feel - a little overwhelming at times, but a great experience, and terrific location for exploring the old city.

Plussat: The service was excellent, the staff very welcoming. Our room had an excellent shower and bed. The bar areas are great for hanging out. Most of all, what a grand historical structure!

Miinukset: Quality comes at a price.

Plussat: The people, the location, the services were all great

Miinukset: It would have been nice to have an area to sit and listen to music and relax after a day of touring. Maybe a cozy area with a fireplace

Miinukset: I arrived around 7pm, checked in, entered room that was not clean, appeared to have another guest - unmade bed with comforter on floor, TV on, used towels, & trash in room. Then waited 30 minutes in the lobby for another room, which was not as nice.

Plussat: It was convenient because it was located in the tourist area, and inside the hotel was clean.

Miinukset: I think it would be good if the good in the restaurant is more diverse.

Miinukset: GREAT hotel in a great location!!!

Plussat: Nice Bed. Superb location. Great service. Perfect atmosphere.

Miinukset: A jackhammer woke us up at 8:00 am. They were renovating in our wing. Room was a loooong way from elevator. But no traffic. From Kayak the breakfast included as advertised on the website WAS NOT included upon check in at the hotel. This was false advertising. Luckily for Kayak, we got the hotel to comp the parking AND the breakfasts. This was well worth the disturbance.

Plussat: Beautiful surroundings. Great area and location. Excellent staff.

Miinukset: Not all rooms have a view. Some areas require stairs as well as elevators. (My wife uses a walker).

Plussat: Service and Location are both excellent

Miinukset: Rooms are small

Plussat: I thought the Hotel was fine. I didn't realize it was far from everything we wanted to see and the cruise port. It was great that our tour picked us up at the Hotel. The front desk was awesome in making those arrangements. If visiting Quebec City will stay closer to the main attractions.

Plussat: Location

Plussat: Large rooms, very comfortable beds, very clean, updated decor, great location as you can walk throughout the Old Town area.

Miinukset: The furniture in the lobby is a little worn and the lobby could be more lushly furnished.

Plussat: The room was spacious! Coffee in my room! Nice cafe for mornings that was attached to hotel. Front office staff very helpful and friendly. You can walk all over from this location to shops and restaraunts.

Miinukset: I loved it all

Plussat: Service impeccable, courtoi et chaleureux.L'hôtel est à distance de marche très raisonnable de toutes les attractions touristiques et la gare, ce qui rend les déplacements à pied très faciles.

Plussat: The staff were exceptional. Everyone was very friendly and eager to help in any way. The location is perfect. Everything is within easy walking distance to exceptional restaurants, museums, and events.

Plussat: The room was beautiful and confortable.

Miinukset: At this price, we would have like breakfast included.

Plussat: Location, Location, Location

Miinukset: The entrance stairs

Plussat: Room was very clean and staff very friendly

Miinukset: Location was great for sightseeing Quebec City

Plussat: Proximity to all the attractions of Old Quebec make this an excellent and tasteful choice for the discerning traveller. Staff are warm and well presented. The hotel is very clean, and rooms comfortable. Meticulous! Well done, Manoir Victoria!

Miinukset: Paying $23 per day for parking, though I understand it, remains disappointing.

Plussat: The hotel location is perfect! Very clean ! This is my second time staying here with my 3 children and they love it here. Restaurants, shops, landmarks are just around the corner or a 10-15 walk away. The front desk is always happy to help with recommendations like places to eat or visit. The Parking garage is located right next door. Parking is about $29.00 a day and there are always spots in garage for hotel guest, even if it says full. Make sure you check out the pool and sauna!!!