Quebec hotellit lähellä Le Lieu

Plussat: The people were amazing!

Miinukset: Nothing

Plussat: Staff and owners were friendly and helpful.

Miinukset: We had to walk up a narrow flight of stairs to reach the bathroom in our room.

Plussat: Location

Plussat: The staff was very friendly and extremely helpful, great location, good breakfast.

Miinukset: One room we stayed in wasn't especially nice and had a bad view outside.

Plussat: The staff was very friendly and helpful with recommending restaurants and making reservations. The room was really cozy and clean. The modern bathroom was very nice! The location was great: right between two major streets, St. Jean & St. Louis, and close to the citadelle, parliment building and many little shops and restaurants. The indoor parking arrangement offered was very convenient.

Miinukset: I am a light sleeper so I woke up whenever people were talking in the corridor/stairwell.

Plussat: Comfortable room, great location, wonderful staff. Nice breakfast.

Miinukset: We were awakened early in the morning by workmen in the next room.

Plussat: Lived everything about this hotel: proximity to restaurants, shopping, art, and more and the staff was not only incredibly nice but really helped us enjoy our stay more with day trip suggestions. Tania is the best front desk staffer we met!

Plussat: The hotel is lovely and the staff very friendly. The location is great, we were going on a cruise and the location was perfect. We would definitely stay at Le Pierre again.

Plussat: The location of Le St-Pierre is in the middle of the old city of Quebec, with many restaurants nearby. The room was large and airy.

Miinukset: While not a problem for me, this hotel is not suitable for people with mobilty problems as there are a lot of stairs, including the entrance to the hotel

Plussat: Very friendly staff, helpful in finding interesting places to see while in Quebec

Plussat: The hotel was in a perfect place to walk to see old Quebec. The breakfast was excellent! We were within two blocks of the cruise terminal (where we were headed next) and the staff was willing to help us to walk our luggage there. The staff was also extremely helpful in helping us chose a restaurant for dinners and to help with reservations.

Miinukset: The bed was very soft.

Plussat: Location was good and had good restaurants close by particularly the Cafe Monde. Staff were very helpful but not over fussy. Close to interesting sights.

Plussat: Nice location, quiet, staff friendly and helpful

Miinukset: Breakfasts too small, often not warm.

Plussat: The location and the ambiance. Graet breakfast daily.

Plussat: old quebec tour

Plussat: location, breakfast, free internet

Plussat: Very well positioned.Delightful ambience. Close location with Hotel 71 and those facilities which complemented the St Pierre.

Miinukset: The bath plug did not seal so the bath could not be used. Despite being reported this was not corrected which was most unfortunate since the whirlpool bath was a feature of the room.

Plussat: Great location to the old city - literally right out the front door. The hotel was very clean and well attended.

Plussat: The hotel is in the best location for someone wanting to see different parts of Quebec City. The staff is very well trained and seems to try to exceed expectations. This is a gorgeous historic hotel that has been extensively renovated. The pool and spa, all the restaurants, etc. are at or above the standards of what you will find in more modern luxury hotels. Based on my experience, I would recommend staying in one of the traditional decor rooms (preferably beginning 62##).

Miinukset: Initially, we were offered an upgrade to one of the remodeled rooms, but we thought the window was very small and the room felt rather claustrophobic. So, we asked to be put back in the traditional decor, unrenovated rooms and found it to be much larger and comfortable with a double window and a great view. Of course, these two rooms (out of the 600 in the hotel) likely were not representative of all the remodeled/traditional room layouts. Just my experience.

Plussat: It's an amazing castle to visit and stay at. Also a great view next to the river.

Plussat: The service was excellent, the staff very welcoming. Our room had an excellent shower and bed. The bar areas are great for hanging out. Most of all, what a grand historical structure!

Miinukset: Quality comes at a price.

Plussat: Beautiful hotel, friendly and super accommodating staff. Wish we had more time to use the pool and to relax at the lounge area by the pool. It is close o all. We will go back again.

Miinukset: Parking is pricy. We got complimentary water the first day and then no more afterwards. Water is $8 a bottle in the room! Lobby could use some updating.

Plussat: Well kept facility and competent staff. Great location. Would come again.

Miinukset: But . . . you run a luxury hotel. And then you do a Motel 6 maneuver and charge people for WiFi in their room. I would expect this from an American airline company (the worst customer service businesses on the planet), but not from a top-end hotel chain.

Miinukset: GREAT hotel in a great location!!!

Plussat: Nice Bed. Superb location. Great service. Perfect atmosphere.

Miinukset: A jackhammer woke us up at 8:00 am. They were renovating in our wing. Room was a loooong way from elevator. But no traffic. From Kayak the breakfast included as advertised on the website WAS NOT included upon check in at the hotel. This was false advertising. Luckily for Kayak, we got the hotel to comp the parking AND the breakfasts. This was well worth the disturbance.

Plussat: All staff was very accommodating and a pleasure to deal with.

Plussat: Breakfast amazing. Fantastic staff. Building falling apart, and for that money I would've expected more.

Miinukset: Facilities were run down. Public restrooms were used for more than one kind of relief outside the bar in the lobby. Lively staff and exquisite decoration!

Plussat: Service and location were excellent! Staying here was truly a one of a kind experience.

Miinukset: The rooms were small .

Plussat: Beautiful interior and exterior, pool and related facilities were generously appointed.

Miinukset: Small room (even the "deluxe" room). Comfortable bed, but not THAT comfortable; my bed at home is much more so. There is a charge for every single thing... $16 a day for internet access is a joke, $36 a day for valet parking, $18 for a small pour cocktail at the bar. If I had it to do again, I'd stay somewhere else and visit the Chateau. Unless you are loaded and the money means nothing to you, I'd suggest the same.

Plussat: Beautiful surroundings. Great area and location. Excellent staff.

Miinukset: Not all rooms have a view. Some areas require stairs as well as elevators. (My wife uses a walker).

Plussat: I like best all the things you are available to see, the expositions, the christmas trees, everything in the hotel is very beautiful.

Plussat: Nothing

Miinukset: The fame of this hotel is over-inflated. The sight of St. Lawrence river is not majestic due to the limitation of height of hotel.

Plussat: it is very charming!

Miinukset: i need to use the stairs to get to my room! and the breakfast choices are very very limited.

Plussat: Location

Miinukset: Concierge left early - before the dinner hour & hotel tours were cancelled with no indication rhyme or reason

Plussat: Professional,friendly and knowledgeable staff. Excellent room; clean, fresh and well appointed. Location, location,location.

Miinukset: Could not wish for better.

Plussat: The staff are more than willing to assist you with any of your requests. They speak both english and french. There are pre-printed cards with driving directions to nearby activities and sites which can be obtained at the front desk. There are numerous tours both on foot and by bus which leave depart outside the hotel. Numerous Restaraunts within walking distance serve some of the best food I've ever eaten.

Miinukset: No.

Plussat: The hotel is just perfect for honeymoons, in particular if you go a bit up the price range and get one of the better rooms. It is possible to enjoy privacy and a great city view at the same time, which makes up for splendid nights.

Miinukset: In general, a lot of small things are overpriced. This leaves the impression of penny-pinching.

Plussat: The general ambiance of luxury, the friendly Staff and the location let aside the rich interiors and amazing exterior architecture.

Miinukset: Ongoing repair works are partly blocking the view, capacity of lifts comparing to number of hotel guests is limited, area of offered room at check in time was very small. Very interesting hotel to visit but not to stay in unless you can afford the delux waterfront suites.

Plussat: Great location.

Miinukset: Room needs to be selected with caution. We had to change rooms three times as we were given rooms with scaffolding over all windows. Rooms are small, and many face a courtyard.

Plussat: Rooms were very comfortable and clean.

Miinukset: When we arrived, the computers were down-we waited in a long line to put or name on a list. We were asked to be seated in the bar where we would be called when the problem was corrected. I went back to the desk & was told the problem continued. After 2 1/2 hours, I went back to reception to find a new long line. We were traveling with my 85-yr old father. I was told by those in line that the computer was indeed up - they had just arrived. In line again, I asked one of the managers on the site why we were not called as we were told. He asked "Was I not given a pager before we were sent to the bar?" That manager was at the desk when we first arrived, he knew that no pagers were handed out; the desk clerk confirmed this. Shabby treatment!

Plussat: It was a nice hotel, clean and adequate. For the price, I might have appreciated a bit bigger or a room or a few more 'extras.' The hotel was quite far from the winter carnival grounds so we had to take taxis.

Miinukset: The desk staff gave us some pretty questionable advice on what to do our first night in town...my idea of fun isn't taking a 30$ taxi ride to the suburbs to watch a parade for children, that no one else even attended. (for the record I am 28 and was visiting town with my 55 year old parents). They also neglected to open the extra cot for which we paid 30$, I hurt my hand in the process and we nearly couldn't get in the door because it was in the way.

Miinukset: kayak didn'T reserve right.. we asked for two beds since we where 3 people. We got one king size so the other personne had to sleep on a tiny bed. Hotel couldn't do anything and we could clearly see it was a mistake of communication between the booking "site" and hotel.

Plussat: Enjoyed the location, the restaurant, pool and sauna, and friendly staff. Room was small but very clean and comfortable.

Miinukset: Didn't like that the pool and sauna were only open after 4pm most days

Plussat: Liked the area of the city where it was located. Great view of the church and the city.

Miinukset: Hallways were very dark and hot! Bathroom gray colour is too dark.Room cleaning was mediocre, they did not provide additional toilet paper!

Plussat: Location was great. A lot of attractions within walking distance.

Plussat: Clean and was easy for me to get a room with a double bed.

Miinukset: 2 major issues. The rooms don't have enough power outlets. Unless you're willing to remove the wood panel behind your bed to find the hidden extension cord. And they charged me $100 for a deposit and it's been two weeks and they still have not refunded me. Really odd for a hotel to do this but I left a message with the person who deals with this and no call back either.

Plussat: Location, room and facilities were great. A solid 25 minute walk from the old town but on a busy little street in a hip neighborhood. On site parking but $$ was not included.

Miinukset: no hot tub! Pool felt a little chilly for the 0 degree temps outdoors. Parking $$ not included.

Plussat: The clean and modern rooms.

Miinukset: No

Plussat: The room's are ultra modern and very clean. The pool and gym are outstanding. And I can't say enough about the free espresso machine on the first floor, I made double espresso lattes twice daily!

Miinukset: I wished there was a continental breakfast of some sort, and that room service would serve after 11pm.

Plussat: The interior design is very cool! Liked it very much in the room and the bathroom. The bath tub is deep and comfy too!

Miinukset: There is no coffee maker in the room although there is one down in the lobby.

Plussat: Basically Downtown Quebec City (a short bus ride to Chateau Frontenac). Close to the Via-rail Station and Public Transit. Plenty of restaurants and pubs nearby. The view was nice too.

Miinukset: great rooms but no closets or drawers for clothing. Also, it didn't seem as though the restaurant was ever open except for breakfast.

Plussat: The room was calm and we never heard nothing about the other guess on the same floor .

Miinukset: our stay was wonderful and the staff was very nice.

Plussat: the room with the view, the bed, the decor, within walking distance to the old city and tourist spots, lobby coffee machine makes good cappucino, enjoyed the swimming pool

Miinukset: room not ready before 3 pm; valet service cost $16, hotel still under construction, one coffee machine for all hotel guests in lobby

Plussat: Closeness to downtown

Miinukset: Bathroom light is too dim - zen decoration pushed to the extreme andgrey Overpriced

Plussat: Close to Old Quebec City

Miinukset: Furnishings very sparse. No drawers for clothes. Not very comfortible. No information available about city.

Plussat: The rooms were clean and modern

Miinukset: too expensive and charged 16 dollars for parking each night.

Plussat: The view of my room.

Miinukset: The lounge style...

Plussat: Location, location, location Not luxurious, but clean and comfortable. Great coffee machine in the lobby. Good value

Miinukset: While breakfast buffet was good, it is presented in a very crowded space making it difficult to serve yourself.

Plussat: The attention of the crew

Miinukset: Nothing

Plussat: The hotel is well located and staff is very nice.

Plussat: The staff was very friendly and helpful. It was conveniently located. The continental breakfast was a perfect start to the day. Our room overlooked a school yard and it was fun to wake up to the sound of children laughing and playing (of course, it might be because we are grandparents so maybe everyone wouldn't enjoy the sound)

Miinukset: Our room was on the small side.

Plussat: We were away for 2 weeks and this was by far the most comfortable hotel we stayed at. The design/decorating was eclectic and very pleasing. We stayed in a new wing and our companions stayed in an updated wing of the old building. Both rooms were spacious and very nicely decorated. The large bed was very comfortable. We had a wonderful view of the old city of Quebec. The breakfast was delicious and plentiful. The staff was very helpful. I would recommend this hotel to anyone staying in Quebec.

Miinukset: There was nothing that could be construed as negative in our stay at Hotel Champlain.

Plussat: Very good location. Well-equiped lobby (computer, newspapers,cafee machine). Parking on site. Good breakfast.

Plussat: Wonderful showers. Great, helpful staff. Location.

Miinukset: In state of remodeling.

Plussat: Conveniently located, excellent service, excellent spacious room, free Internet access.

Plussat: friendly staff good breakfast clean rooms and great location

Plussat: The convenience of being so close to everything!

Plussat: located in the central area

Miinukset: noise, parking not available

Plussat: The bed was super comfortable

Miinukset: > No power plug near the desk... > No lamp/light on the desk... > Microscopic bedside tables > Insufficient lighting