Quebec hotellit lähellä Artillery Park

Plussat: All the staff were very kind and helpful. Luigi, Victor, Marika and Gabrielle at the front office helped us a lot and were so kindly informed us of recommended restaurants and places to visit and made the reservations.

Miinukset: Nothing in particular. It is just most of the hotels in Old Quebec area dont have elevator. Could be troublesome if you bring big luggages

Plussat: Phenomenal experience!! Room was immaculate and extremely comfortable. Staff was very warm friendly and attentive. Food was incredible. Service was by far above par! Location was great easily accessible and quiet. We will return as offer as possible!

Miinukset: No

Plussat: Location fantastic, close to sites I wanted to see or experience. Arrived by bus from the airport and discovered the hotel was so very close to the stop. Using public transportation was to easy and convenient. I had inquired about using the bus with the hotel but they suggested a taxi not sure why.

Plussat: Staff was great

Miinukset: No refrigerator in room. Lacking tv instructions.

Plussat: Great place to stay for a short vacation in Quebec City! The town is very small so the location is close to everything which is within walking distance. Room is big, has window with street view, very clean and the bed is comfortable. Staffs are very nice and friendly. Overall, this was a great experience.

Miinukset: Because the floor is made by wood ( guess it’s also pretty old) so it does make some sounds when people walking up and down the staircase.. I’m a light sleeper so the sounds made me feel a little uncomfortable and harder to fall asleep at night

Plussat: The people were amazing!

Miinukset: Nothing

Plussat: The location is on a quiet block but right in the middle of Vieux-Québec and a very quick walk to other various sites (Rue St Louis, Plains of Abraham, the Citadel, Chateau Frotenac, etc). The hotel is definitely in an older, historic building, but the room (at least the one I stayed in) was nicely modernized with all of the various fixings.

Miinukset: The heating/air conditioning was a bit finicky. You have the option of controlling things within the room which is helpful, but the control panel is not the most user friendly. A quick how-to (either verbal or written) would have been helpful!

Plussat: Staff was extremely helpful and very friendly. The location of the hotel was excellent to access the main shops and restaurant districts and easy to navigate to the upper district from below.

Miinukset: The way to the elevator was a bit difficult to find from the lobby

Plussat: I really liked the location of the hotel.

Miinukset: The floors were creaky and the air conditioner loud!Bed was very uncomfortable! I had a very sore neck and back the next morning! Also had trouble getting the car from the valet! Waited over an hor and a half then had to get it our selves.

Plussat: Good Sound proofing Comfortable bed Great shower

Miinukset: Beds were too small. Double bed should not be for two people

Plussat: Charming, historic but clean and filled with modern amenities.

Miinukset: No

Plussat: The location is perfect for walking around and seeing everything.

Plussat: Location is perfect

Plussat: Classic rooms were modern yet retained old world charm. Modern rooms were very spacious with great facilities. Location in lower old Quebec City is very close to everything you need including restaurants, cafes and easy walk to upper old city.

Miinukset: Nothing to write about.

Plussat: Comfortable room, great location, wonderful staff. Nice breakfast.

Miinukset: We were awakened early in the morning by workmen in the next room.

Plussat: Lived everything about this hotel: proximity to restaurants, shopping, art, and more and the staff was not only incredibly nice but really helped us enjoy our stay more with day trip suggestions. Tania is the best front desk staffer we met!

Plussat: The excellent hotel was an added attribute to our trip to wonderful Quebec City ... and the Canadians have no weapons and their boss's name is Justin Trudeau, so we love Canada!

Plussat: Great location near good restaurant and main attractions, superb staff

Miinukset: The bed was bit smaller than advertised.

Plussat: The staff were especially friendly and helpful. The room was comfortable and the attention to detail was amazing. The hotel's furnishing was gorgeous. Can't

Miinukset: I loved everything about the hotel and the staff.

Plussat: Chateau Frontenac is absolutely beautifully decorated during the holidays. The staff was lovely and very helpful with activities+dinner reservations. Our concierge was a wonderful gem. The bars had amazing mixologists and fun servers.

Plussat: service was excellant

Miinukset: requested early check in at time of booking room not ready when we arrived. Breakfast was disappointing. Expected more from a hotel of this caliber. Staff was amazing however.

Plussat: The service was excellent, the staff very welcoming. Our room had an excellent shower and bed. The bar areas are great for hanging out. Most of all, what a grand historical structure!

Miinukset: Quality comes at a price.

Miinukset: I arrived around 7pm, checked in, entered room that was not clean, appeared to have another guest - unmade bed with comforter on floor, TV on, used towels, & trash in room. Then waited 30 minutes in the lobby for another room, which was not as nice.

Miinukset: GREAT hotel in a great location!!!

Plussat: Nice Bed. Superb location. Great service. Perfect atmosphere.

Miinukset: A jackhammer woke us up at 8:00 am. They were renovating in our wing. Room was a loooong way from elevator. But no traffic. From Kayak the breakfast included as advertised on the website WAS NOT included upon check in at the hotel. This was false advertising. Luckily for Kayak, we got the hotel to comp the parking AND the breakfasts. This was well worth the disturbance.

Plussat: Breakfast amazing. Fantastic staff. Building falling apart, and for that money I would've expected more.

Miinukset: Facilities were run down. Public restrooms were used for more than one kind of relief outside the bar in the lobby. Lively staff and exquisite decoration!

Plussat: The hotel was beautiful and all the restaurants and bar wonderful. the location made walking around town and taking tours perfect, even though it was winter time.

Plussat: We found all staff members we had made contact with was the friendliest and most respectful individuals. I have highly recommended your hotel to many of my friends and co-workers looking for a great vacation getaway. The rooms were very quiet!

Miinukset: I cannot think of any.

Plussat: Beautiful surroundings. Great area and location. Excellent staff.

Miinukset: Not all rooms have a view. Some areas require stairs as well as elevators. (My wife uses a walker).

Plussat: Service and Location are both excellent

Miinukset: Rooms are small

Plussat: The staff was friendly. Bed comfortable. Plenty of space in the room. Pool was nice.

Plussat: Great location. Restaurants and cafe are both worth a visit. Very friendly and helpful staff.

Plussat: Amazing location in the old town Friendly stuff Clean rooms size of rooms is good too

Plussat: Location,staff is both friendly and helpful! Rooms are clean, beds comfortable. Have stayed there twice and will be back!

Plussat: Location

Plussat: Close to all the attractions, great size room.

Miinukset: The front stairs. With a baby, 2 kids and a stroller it was a little difficult, but staff was awesome placed us in the front of the hotel where there is only 2 rooms, great, secluded and closest to the entry. Even dough I didn’t like the stairs I would stay there again.

Plussat: Service impeccable, courtoi et chaleureux.L'hôtel est à distance de marche très raisonnable de toutes les attractions touristiques et la gare, ce qui rend les déplacements à pied très faciles.

Plussat: The staff were exceptional. Everyone was very friendly and eager to help in any way. The location is perfect. Everything is within easy walking distance to exceptional restaurants, museums, and events.

Plussat: The room was beautiful and confortable.

Miinukset: At this price, we would have like breakfast included.

Plussat: Location, Location, Location

Miinukset: The entrance stairs

Plussat: Proximity to all the attractions of Old Quebec make this an excellent and tasteful choice for the discerning traveller. Staff are warm and well presented. The hotel is very clean, and rooms comfortable. Meticulous! Well done, Manoir Victoria!

Miinukset: Paying $23 per day for parking, though I understand it, remains disappointing.

Plussat: staff are extremely attentive, full of suggestions, offering to recommend things, restaurants, rooms are very comfortable

Miinukset: really nothing!

Plussat: Great location and staff attitude was very helpful and friendly

Miinukset: Room door constantly got jammed and staff seemed overwhelming tied and slow or forgot to respond to requests.

Plussat: The location was great and the staff very helpful and courteous. Within walking distance of the cruise port. The decor and room arrangement was very attractive.

Miinukset: No coffee service in the morning, and the 3rd floor navigation to our room was confusing at first. Very choppy but I understand they brought together several old buildings.

Plussat: I informed the hotel that we are coming to Québec to celebrate my husband's birthday. The hotel decorated our bed with roses in a heart shape and folded towels into swans with romantic music playing in the room. It was so romantic. Our king size bed and pillows so comfy. It was hard to wake up early to do sightseeing. We ended up leaving the hotel room after 11 a.m.

Miinukset: Nothing.

Plussat: Nice hotel - restaurant in hotel. Nice lobby with fire to warm up. Very cold when we came. Great locations

Miinukset: We came with friends. Our friends did not have hot water for two days. The young man at desk said it was fixed and on second day brought him to room to show him. Still no hot water. He basically said there was nothing he could do that that would require calling a plumber! What??? Our friend remained very calm telling him he needs to elevate it - get the manager... he was very calm because our friend is a very large developer in Massachusetts. The young man kept laughing ( this was at night - second night staying). Our friend told him this is not funny, you need to call the manager, the owner somebody with authority. He was walking out ( the young desk man) and he said he doesn’t like threats! Like threats??? I was ready to scream but my friend was calm. Next morning the woman manager was in and our friend was talking to her about the water and she said the young man wrote a huge paragraph complaining about US and that there was hot water. There was no hot water - we all tested it!! So she wasn’t going to do anything because the young man attendant said there was hot water.... so she fixed it. Long story short that young man should not be working at the desk with guests.... bad treatment and he lied. Otherwise the amenities were great!

Plussat: Great location. Excellent staff.

Plussat: We had stayed before and liked it. The location is great for us. The staff is very helpful and the room cleaning is great and done early.

Miinukset: One little problem--the in-room CD player did not work and was not fixed. Otherwise, it was great.

Plussat: Great hotel staff that were very accomodating. We were on our Honeymoon and had an unexpected emergency that brought us back to the states. They were very understanding and allowed us to cancel the remaining nights.

Miinukset: The couch had some dirt on the arm rest which was a only a minor inconvenience.

Plussat: good location... clean nice

Plussat: Kind staff and consideration for kids.

Miinukset: Location very good.

Miinukset: Enjoyed our visit to Quebec. Hotel was clean and close to everything.

Plussat: Location was nice, rooms were large and clean. Restaurant had good food and service was fast and attentive. Front desk was welcoming and answered any questions or concerns I had.

Plussat: Great location

Miinukset: Mattress was sagging and had lumps....