Rooma hotellit lähellä Crypta Balbi

Plussat: Location was very good, within easy walking distance from most of the hotspots. The staff were all fantastic - reception, concierge, doormen, all extremely friendly and helpful. The room was spacious, comfortable, and well lit, with plenty of storage areas.

Miinukset: The pool area is quite small and felt cramped. The bathroom floor was wet all the time because water kept splashing out of the tub during showers.

Plussat: Beautiful hotel

Miinukset: The pool was way to small

Plussat: Everything specially the staff they were very helpful and so nice

Miinukset: Nothing

Plussat: Really we enjoy our stay just what happened

Miinukset: They hotel very nice and very good but really the don’t need to play to get more money and im sure this not the policy of hotel but wrong attitude of one of staff maybe to get bounce

Plussat: Elegant property and attentive and charming staff....

Plussat: Everything

Miinukset: Nothing it was all perfect

Plussat: Everything apart from the prices.

Miinukset: Prices.

Plussat: The service and the concierge were outstanding. You pay for what you get

Plussat: I enjoyed the privacy of a luxurious atmosphere. Palazzo was in the heart of Rome which provide close proximity to major historical attractions.

Miinukset: The Spa was a great experience however a 5Star hotel should provide hot steamed towels during the massage . Hot towels weren't included. The Spa treatment should be upgraded.

Plussat: very centrally located and stunning beautiful hotel!

Miinukset: No

Plussat: Staff extremely helpful and went above and beyond. Facilities excellent. Restaurants great. Restaurant staff were so good particularly with my elderly mother.

Miinukset: Nothing- all positive.

Plussat: Very friendly personnel, professional

Miinukset: The pool water was a little cold for us. Others seem to enjoy it very much. By breakfast, buffet we had a small misunderstanding but the manager took care of it very kindly and fast.

Plussat: Siisti hotelli, erinomainen sijainti asema-aukiolla, kuitenkin erittäinen hiljainen huone. Hyvä illallinen, ja monipuolinen aamiainen. Ystävällinen palvelu

Miinukset: Parivuode hytkyy pikkusen kun kaveri kääntyy. Konferenssiryhmien jälkeen aamiaispöytien siivoamista joutui odottelemaan, kuitenkin vain lyhyen aikaa.

Plussat: Staff extremely helpful and friendly

Miinukset: Breakfast was poor in terms of selctions. It was mostly sweet pastries/finger pieces of pies/ cakes. One main dish of scrambled eggs, one day there is cheese other days none. So if u want savoury it's either eggs or cheese if u find. No toasted bread. No omelettes no hot food. Limited variety. It was unfortunate. We had a suite with no chair. Sofa bed was always open never used and if I close it its uncomfortable laid back seating. So either loe on my bed or lie on sofa and, no chair . Coffee/espresso not refilled. Drinks and food are over priced. 6 eur for coke.

Plussat: The location is fantastic - just outside the train station Termini. If you need to take metro this is the hotel for you. Breakfast is pretty good too and staff are very helpful and friendly.

Miinukset: There is a staircase in my room to the bed so going to the bathroom is not very convenient.

Plussat: Nicely decorated, confortable rooms and bathrooms.

Miinukset: Closet area too restricted

Plussat: The location of the hotel was amazing as it was next to the Termini train station so did not have to walk coming from Fiumicino. All the sightseeing place were in walking distance (25 mins), which was great and a very helpful staff.

Miinukset: There is nothing really that can be done better, I believe everything was organised so well and I enjoyed every minute of my stay there.

Plussat: Hotel is great. Location is perfect.

Plussat: Location, nice size rooms, friendly staff, rooftop terrace.

Plussat: Neat and clean

Miinukset: The food was not really good

Plussat: The only thing that was close to five stars was the breakfast. The breakfast options was pretty good. The hotel is also close to the train station so if you’re travelling by train - this is handy.

Miinukset: Had this been a four star hotel with four star pricing, it would have been a good hotel. We expected more for a five star hotel. They didnt provide toothbrushes, the iron and ironing board were one per floor in a common area. The cleaning service didn’t replace anything not even the shampoo/body wash. The mattress was bad as well, could feel the spring while we were sleeping. They gave us one robe and one pair of slippers but we were two. Overall it’s overpriced and disappointing , definitely not your standard five star hotel. I wish I had chosen some other five star hotel chain.

Plussat: The most i like is the location. It is very near the Train station and also not far away from the centre.

Miinukset: I didn’t like the room. For family room, was too small and it was too difficult to unpacked and have our clothes outside luggages. In addition the hotel didn’t have good gym. It is very small and uncomfortable. And finally the most important for me when I'm staying at the hotels, they didn’t have night room service and sometimes we didn’t have clean towels for our night shower.

Plussat: Very close to Rome train terminal just 5 minutes walk and breakfast is very good , room is big with well organized

Miinukset: The room above us probably has child running around make noise but after call reception get better

Plussat: Cool clean large room. Very comfortable. Great location. Nice vibe.

Miinukset: Nearby Parking prices and in room minibar costs. Too high.

Plussat: One of the best locations in Rome, excellent street without the chaos and crowds but close to everything.

Plussat: I liked price and quality for the location which was half its competitors.

Miinukset: Room was a little small and décor wasn't awesome. T.V. was small with limited English Channels.

Plussat: Nice quite hotel central to so many things

Plussat: Hotel staff was amazing and the hotel was located near many restaurants . Location was close to a metro station or a short taxi ride to most of the must do tourist sites. The rooms were well appointed and very clean, the bathroom was modern and large.

Plussat: It was beautiful. Loved our balcony! The room was standard but was cozy bathroom excellent.

Miinukset: For the price I was shocked breakfast was not included in the price. All other hotels we stashed st it was included.

Plussat: Ylempien kerroksien sviitit olivat Rooman mittakaavassa tosi siistejä ja hienoja.

Miinukset: Kakkoskerroksessa liikenteen ääni kuului liikaa. Vaihdettiin neloskerrokseen, niin tilanne oli tosi hyvä.

Plussat: The staff was AMAZING! Everyone from the front desk, to the doormen, to the cleaning staff, everyone went out of their way to accommodate anything you needed. The flip side to being a long walk to the sights also added to the location by not being in the overly crowded tourist mobs. The street was lovely.

Miinukset: Gym closed at 8 pm, I tend to work out later at night. A bit of a hike to the areas we wanted to walk to so we had to take a taxi. One of the elevators was broken and the other was TINY. Honestly that didn't bother me as I tend to walk the stairs, but others may not be too happy.

Plussat: twice fridge went out of function ruining my injection medication

Plussat: Very welcoming staff, excellent customer service. They helped us with train tickets, even museum tickets for our trip the next day to Florence. Our room very comfortable, excellent bathroom facility and very good hairdryer! Very clean, entire stay. Also conveniently close to excellent restaurants, cafes, tourist attractions, shopping..really everything! we were able to walk to most places.

Miinukset: I can’t think of anything at all !

Miinukset: Service at the hotel

Miinukset: On May 10th, I handed over to the hotel's reception desk a Gucci branded coat to be cleaned in the neck area. The receptionist has confirmed that the hotel is dealing with such services. After a day, I got my coat dirty everywhere, impossible to wear. The receptionist was unable or unwilling to call anyone from the hotel management to discuss the situation. The hotel management did not respond to my email sent by which I was requesting compensation regardless of their nature.

Plussat: All perfect regarding the room and the staff.

Miinukset: Internet was not working at our floor level (6) and the Internet network doesn't have a password which generate many problems with corporate computers as the might block some features due to lack of security. we were only informed upon our departure that they had individual internet routers available upon request. they should advise immediately. Internet is basic service for all travellers.

Plussat: Location Staff

Miinukset: Old furniture Breakfast variety

Plussat: Aamupala kattava ja maukas.

Plussat: The beds were very comfortable and the room was very clean.

Plussat: All of the above

Miinukset: N/A

Plussat: Perfect location! Nice Staff

Miinukset: It is in Italy, the breakfast doesn't meet my expectation.

Plussat: Tilava ja toimiva huone.

Plussat: Superb location. Good spacious rooms, some with balconies too...... service was excellent.

Miinukset: Break fast was really bad. Very standard one. Not hot food. Not for a 5 star property.

Plussat: Hotel staff were fantastic, room was big and air-conditioning worked very well. Concierge was fantastic. Gave us great advice for our visit to the Vatican. Definitely do the Tour of the museum and Sistine Chapel and St Peter's itself. An amazing experience. Did the red bus tour also, just loved the location of the hotel, close to shops and restaurants. Hard Rock Cafe next door

Miinukset: Honestly Rome is such a splendid city it's difficult to find anything negative to say, restaurants maybe a bit pricey, once you know that you watch for it.

Plussat: The chamber maid was amazing

Miinukset: The doormen and Hotel staff were from another generation.

Plussat: Great location and comfortable room.

Plussat: Very comfortable rooms. Liked the electronic pads to control the lighting. Comfortable beds. Liked the breakfast - a lot of choice with hot and cold options. Good and plentiful coffee. Staff very helpful and welcoming. Nice roof terrace but small so you have to be lucky to get a table

Miinukset: We got off to a bad start as the interconnecting rooms I had requested and were referred to on the website were not available. I was annoyed about this as this was the reason I had chosen the hotel and they should have told us this was not possible. The reception offered us a free upgrade instead. I didn't want this I wanted the interconnecting rooms I had requested The reception offered to move us the next day and then when we took the rooms they had offered to us miraculously the same day they unlocked the connecting door and they were interconnecting but it did take a lot of hassle to get us what we had reserved. In the end we were very happy with the rooms but just unnecessary stress

Plussat: Extent service a great location and clean good breakfast

Plussat: The location was fine and the customer service at the front desk was excellent

Miinukset: The room was very very small , as well as the placard. There was no iron in the room

Plussat: Perfect hotel for those looking for good location, reliable experience and value for money. Great location just by Aurelian Wall - walking distance (10-15 minutes) from many famous sites - Trevi Fountain, Spanish Steps, Pantheon. Slightly longer walk or quick taxi to Coliseum and Forum. Many good dining options nearby Hotel was clean and simple. Very good breakfast - buffet, plus order service for eggs, etc. Good overall service from hotel staff.

Plussat: Location and room.

Plussat: Good breakfast, good location

Miinukset: View from the room

Plussat: The staff was very friendly and helpful and the place is very clean and tidy.

Miinukset: Nothing

Miinukset: further from centre than i expected - address suggests it’s actually in Via Veneto which is inaccurate

Plussat: Staff friendly . There is someone to help to get your bags .

Plussat: The hotel is gorgeous!! Good location. Amazing shisha lounge down the street from the hotel!! Nice way to unwind after a long day of site seeing

Miinukset: Not as close to the Spanish steps as we had thought

Plussat: Olimme varanneet Junior Suiten kahdelle aikuiselle ja yhdelle teini-ikäiselle ja saimme odotustamme vastaavan huoneen ylimmästä kerroksesta. Huoneeseen kuului todennäköisesti hotellin paras oma terassi , jolta aukesi näkymä yli kaupungin Pietarin kirkon kupolille saakka. Huone oli siisti ja pelkistetyn tyylikkäästi sisustettu ilman mattoja. Johtuiko sesongista, mutta huoneeseen ei kuulunut mitään ääniä muualta. Nukuimme joka yö oikein hyvin. Aamiainen oli hyvä ja valikoimaa riitti normaalin business-hotellin tason mukaisesti. Hotelli on puiston laidassa, jos ei halua lähteä suoraan kaupungin vilinään.

Miinukset: Hotellin aulabaari on maanalaisessa kerroksessa, kuten vastaanottokin, ja on hieman ankea jos siellä haluaisi iltaa istua. Mutta toimii hyvin yhdelle neuvoa antavalle.

Plussat: Evrything was very good, staff, breakfast, location

Plussat: Cleanliness and Helpful starr

Miinukset: Far

Plussat: Ystävällinen henkilökunta, hyvät ruuat sekä tehokas siivouspalvelu. Hotellin takana sijaitsee oikein kiva puisto.

Miinukset: Suihkusta vesi tuli hieman matalalla paineella.