Rooma hotellit lähellä Sistine Chapel

Plussat: Fabulous staff who couldn't do enough for us. The concierge, Anna, and Chiara, who checked us in couldn't have been more helpful during our stay. The hotel was immaculate and the gardens, beautiful. We felt very much taken care of on a very personal level. Thanks so much much for such wonderful service. We will definitely return.

Miinukset: It's a little away from the city but the hotel shuttle bus runs an excellent service. And besides, if we were in town, the room sizes wouldn't be as decadent.

Plussat: beautiful big room nice support staff

Miinukset: bad location far from city center hotel charges you for everything

Miinukset: If this hotel was anywhere else but in Rome, you would consider it old and run down. The furniture in the guest rooms is ancient and the decore is very tacky. They are trying to go for some "original decore" look, but unless they want to tell me that Julius Caesar stayed there himself it's not working. The furniture in the guest rooms are not "antiques"; they are just old.... Sadly I'm not sure there's much better in Rome. The city seems to get away with never having to remodel, update, or provide any amenities under the disguise of being "authentic." Their "concierge" is useless. Other than showing you a map of the city and telling you how to get to the Vatican, they cannot/will not do anything to actually help you. They are really just untrained and glorified bellmen. Not what you would expect from a purported "luxury" hotel. Finally, they seem to think that using the pool is an optional amenity. There's a charge if you want to sit anywhere by the pool. Chairs and beds are not free. What mutil-star hotel charge to use their pool??? That's the stupidest thing. The result is that everyone is forced to sit in a circle around the edge of the pool or to lay down on the concrete.

Plussat: ilike the SPA and view

Miinukset: the way of dealing with the staff specially concerage and room service they are very bad as 5 star hotels

Plussat: Wonderful staff. Always helpful. Good location.

Plussat: Perfect location. Room was very comfortable, clean, modern, overall extremely pleased with my choice. Staff very friendly and helpful. Rooftop bar and restaurant was a fabulous way to end the day and see sunsets. Will definitely stay at this property next time in Rome.

Plussat: The service is top notch. Everyone is so friendly. They are always checking in to see how everything is going. Breakfast is really good too.

Miinukset: The room could be a little bigger and so can the bathroom.

Plussat: From rooftop terrace to being able to step onto Via Giulia and walk to everything, this hotel is a fabulous mix of location and comfort.

Miinukset: The subterranean spa, which is complimentary for guests, is okay but a little more rustic than we were imagining.

Plussat: GREAT HOTEL, CLEAN AND CONFORTABLE.VERY CLOSE TO VATICAN

Miinukset: EVERYTHING WAS FINE.I WOULD LIKE I COULD HAVE STAYED MORE DAYS IN

Plussat: Centrally located, staff goes out of their way to help you and make you feel welcome. Great room.

Plussat: I do believe that just about any superaltive once can come up with can be used to describe our stay at the Lord Byron in Rome. Although very professional in their overall demeanor, the staff also proved to be quite friendly and very willing to assist us with everything from directions, renting a car and even spending time calling for us to find an open tattoo studio during what is the holiday season for the locals. I don't think there was a time that we could leave our room only tto return and find everything had been picked up or straightened and this would happen a couple of times a day. The restaurant and lounge were fantastic from the waiting staff to the chef. Incredible food, impeccable service and the genuine feeling that we were truly welcomed guests made this one of our most memorable vacations.

Plussat: Room, Service, Luxury

Miinukset: Not close to restaurants nor any thing else. Needed to take taxi everywhere.

Plussat: The outside of the hotel looks good

Miinukset: The bathroom is very old, the bathtub doesn’t drain. The TV is tiny and can barely see it from the bed.

Plussat: Quality of room and staff

Miinukset: WiFi

Plussat: The service, friendliness and professionalism of the staff was excellent. They go above and beyond to attend to every request and detail. Very clean, beautifully appointed, great breakfast. The location is fantastic for walking and exploring Rome.

Miinukset: Inconsistent WiFi connection at times.

Miinukset: Room layout was bad. You couldn't sit at the desk and the chair had armrests so it was extremely hard to sit down in the cramped space between the bed and the desk. Poor furniture and layout.

Plussat: Service was superb. Classic elegance and at the same time, very convenient. Access from the main Piazza and to the marina.

Plussat: The location was why we chose this hotel. We were a twenty minute hoof to St. Peter's one way, and five minutes to the Coliseum the other way. It was a great home base from which to explore the eternal city. We were also surprised when they upgraded our room at check in. Room size was outstanding for an older hotel.

Miinukset: We've stayed in many dozens of old hotels throughout Europe, so we are not surprised when some parts of the experience are a little ragged. It had been unusually warm. I figured the building's environmental systems had been switched over to heat for the winter, so our room was uncomfortably warm. After a shower, the tub took a long time to drain fully. The minibar was restocked before our second night. Even though we took nothing from it, we were charged for items used by previous guests. Lastly, we did not get turn-down service on our last night. But these kinds of missed details are typical for Europe, and did not bother us.

Plussat: Location

Miinukset: Un renovated rooms, wifi doesn't work well and they make you pay for it, we had to change rooms. This hotel needs to be renovated. This is really not a small leading hotel or a 5 stars hotel as marketed