Rooma hotellit lähellä Vatikaanin museot

Plussat: Fabulous staff who couldn't do enough for us. The concierge, Anna, and Chiara, who checked us in couldn't have been more helpful during our stay. The hotel was immaculate and the gardens, beautiful. We felt very much taken care of on a very personal level. Thanks so much much for such wonderful service. We will definitely return.

Miinukset: It's a little away from the city but the hotel shuttle bus runs an excellent service. And besides, if we were in town, the room sizes wouldn't be as decadent.

Plussat: beautiful big room nice support staff

Miinukset: bad location far from city center hotel charges you for everything

Miinukset: If this hotel was anywhere else but in Rome, you would consider it old and run down. The furniture in the guest rooms is ancient and the decore is very tacky. They are trying to go for some "original decore" look, but unless they want to tell me that Julius Caesar stayed there himself it's not working. The furniture in the guest rooms are not "antiques"; they are just old.... Sadly I'm not sure there's much better in Rome. The city seems to get away with never having to remodel, update, or provide any amenities under the disguise of being "authentic." Their "concierge" is useless. Other than showing you a map of the city and telling you how to get to the Vatican, they cannot/will not do anything to actually help you. They are really just untrained and glorified bellmen. Not what you would expect from a purported "luxury" hotel. Finally, they seem to think that using the pool is an optional amenity. There's a charge if you want to sit anywhere by the pool. Chairs and beds are not free. What mutil-star hotel charge to use their pool??? That's the stupidest thing. The result is that everyone is forced to sit in a circle around the edge of the pool or to lay down on the concrete.

Plussat: ilike the SPA and view

Miinukset: the way of dealing with the staff specially concerage and room service they are very bad as 5 star hotels

Plussat: Wonderful staff. Always helpful. Good location.

Plussat: From the interior decor, the layout of the room, the staff and service level, to the food that they serve. Everything was thought through and everything was spot on.

Miinukset: Whilst centrally located, it might not be suitable for all. Especially not families with young kids in tow. Quite a bit of walking even though it is close to Piazza del Popolo

Miinukset: The bed was terrible

Plussat: Good location, located mid-way between Vatican and Colosseum. Made it easy to walk places.

Plussat: Quality of room and staff

Miinukset: WiFi

Plussat: The service, friendliness and professionalism of the staff was excellent. They go above and beyond to attend to every request and detail. Very clean, beautifully appointed, great breakfast. The location is fantastic for walking and exploring Rome.

Miinukset: Inconsistent WiFi connection at times.

Miinukset: Room layout was bad. You couldn't sit at the desk and the chair had armrests so it was extremely hard to sit down in the cramped space between the bed and the desk. Poor furniture and layout.

Plussat: Service was superb. Classic elegance and at the same time, very convenient. Access from the main Piazza and to the marina.

Plussat: The location was why we chose this hotel. We were a twenty minute hoof to St. Peter's one way, and five minutes to the Coliseum the other way. It was a great home base from which to explore the eternal city. We were also surprised when they upgraded our room at check in. Room size was outstanding for an older hotel.

Miinukset: We've stayed in many dozens of old hotels throughout Europe, so we are not surprised when some parts of the experience are a little ragged. It had been unusually warm. I figured the building's environmental systems had been switched over to heat for the winter, so our room was uncomfortably warm. After a shower, the tub took a long time to drain fully. The minibar was restocked before our second night. Even though we took nothing from it, we were charged for items used by previous guests. Lastly, we did not get turn-down service on our last night. But these kinds of missed details are typical for Europe, and did not bother us.

Plussat: Location

Miinukset: Un renovated rooms, wifi doesn't work well and they make you pay for it, we had to change rooms. This hotel needs to be renovated. This is really not a small leading hotel or a 5 stars hotel as marketed