Rooma hotellit lähellä Museo nazionale degli strumenti musicali

Plussat: Location was very good, within easy walking distance from most of the hotspots. The staff were all fantastic - reception, concierge, doormen, all extremely friendly and helpful. The room was spacious, comfortable, and well lit, with plenty of storage areas.

Miinukset: The pool area is quite small and felt cramped. The bathroom floor was wet all the time because water kept splashing out of the tub during showers.

Plussat: Beautiful hotel

Miinukset: The pool was way to small

Plussat: Everything specially the staff they were very helpful and so nice

Miinukset: Nothing

Plussat: Really we enjoy our stay just what happened

Miinukset: They hotel very nice and very good but really the don’t need to play to get more money and im sure this not the policy of hotel but wrong attitude of one of staff maybe to get bounce

Plussat: Elegant property and attentive and charming staff....

Plussat: Everything

Miinukset: Nothing it was all perfect

Plussat: Everything apart from the prices.

Miinukset: Prices.

Plussat: The service and the concierge were outstanding. You pay for what you get

Plussat: I enjoyed the privacy of a luxurious atmosphere. Palazzo was in the heart of Rome which provide close proximity to major historical attractions.

Miinukset: The Spa was a great experience however a 5Star hotel should provide hot steamed towels during the massage . Hot towels weren't included. The Spa treatment should be upgraded.

Plussat: very centrally located and stunning beautiful hotel!

Miinukset: No

Plussat: Staff extremely helpful and went above and beyond. Facilities excellent. Restaurants great. Restaurant staff were so good particularly with my elderly mother.

Miinukset: Nothing- all positive.

Plussat: Very friendly personnel, professional

Miinukset: The pool water was a little cold for us. Others seem to enjoy it very much. By breakfast, buffet we had a small misunderstanding but the manager took care of it very kindly and fast.

Plussat: One of the best locations in Rome, excellent street without the chaos and crowds but close to everything.

Plussat: I liked price and quality for the location which was half its competitors.

Miinukset: Room was a little small and décor wasn't awesome. T.V. was small with limited English Channels.

Plussat: Nice quite hotel central to so many things

Plussat: Hotel staff was amazing and the hotel was located near many restaurants . Location was close to a metro station or a short taxi ride to most of the must do tourist sites. The rooms were well appointed and very clean, the bathroom was modern and large.

Plussat: It was beautiful. Loved our balcony! The room was standard but was cozy bathroom excellent.

Miinukset: For the price I was shocked breakfast was not included in the price. All other hotels we stashed st it was included.

Plussat: Ylempien kerroksien sviitit olivat Rooman mittakaavassa tosi siistejä ja hienoja.

Miinukset: Kakkoskerroksessa liikenteen ääni kuului liikaa. Vaihdettiin neloskerrokseen, niin tilanne oli tosi hyvä.

Plussat: The staff was AMAZING! Everyone from the front desk, to the doormen, to the cleaning staff, everyone went out of their way to accommodate anything you needed. The flip side to being a long walk to the sights also added to the location by not being in the overly crowded tourist mobs. The street was lovely.

Miinukset: Gym closed at 8 pm, I tend to work out later at night. A bit of a hike to the areas we wanted to walk to so we had to take a taxi. One of the elevators was broken and the other was TINY. Honestly that didn't bother me as I tend to walk the stairs, but others may not be too happy.

Plussat: twice fridge went out of function ruining my injection medication

Plussat: Very welcoming staff, excellent customer service. They helped us with train tickets, even museum tickets for our trip the next day to Florence. Our room very comfortable, excellent bathroom facility and very good hairdryer! Very clean, entire stay. Also conveniently close to excellent restaurants, cafes, tourist attractions, shopping..really everything! we were able to walk to most places.

Miinukset: I can’t think of anything at all !

Miinukset: Service at the hotel

Miinukset: On May 10th, I handed over to the hotel's reception desk a Gucci branded coat to be cleaned in the neck area. The receptionist has confirmed that the hotel is dealing with such services. After a day, I got my coat dirty everywhere, impossible to wear. The receptionist was unable or unwilling to call anyone from the hotel management to discuss the situation. The hotel management did not respond to my email sent by which I was requesting compensation regardless of their nature.

Plussat: All perfect regarding the room and the staff.

Miinukset: Internet was not working at our floor level (6) and the Internet network doesn't have a password which generate many problems with corporate computers as the might block some features due to lack of security. we were only informed upon our departure that they had individual internet routers available upon request. they should advise immediately. Internet is basic service for all travellers.

Plussat: Everything was nice

Plussat: Great Spa area - food was spot on - staff fantastic

Miinukset: Nothing

Plussat: This hotel exceeded my expectations. The room was surprisingly spacious and the bed and pillows were very comfortable compared to other hotels we stayed at during our trip. The bathroom was also very nice. The restaurant in the hotel was very nice and the food was very very good as well, just a little pricey.

Miinukset: My only complaint was the location. Although centrally located and right across the street from the train station, it was too busy for my liking which made it somewhat noisy in our room.

Plussat: Francesca at the checkin counter saw to all of our needs. She showed us to our rooms and was generous with local information. Great experience and great staff!!

Plussat: Staff was amazingly responsive and really tried to make our stay special.

Miinukset: Air conditioning never cooled the room. Complained and the staff responded, but nothing changed. It was hot and stuffy.

Plussat: Very clean and comfortable. Friendly staff

Plussat: Paulo the Conciege was unbelievably helpful , cool rooftop bar

Miinukset: Decor in suite was a bit too modern for such a beautiful building, but I am being over picky

Plussat: Close to the station, but a bit far from the sightseeing spots, A nice small spa area to enjoy the cool water, Very polite staff.

Miinukset: No view from the window, somewhat darkish atmosphere in the room and the hotel

Plussat: Convenient location, friendly staff, and great service

Miinukset: Nothing. Everything was great

Plussat: Pleasant staff.

Miinukset: Gym was not available during entire stay.

Plussat: Stuff , room

Miinukset: Location

Plussat: Size, location, best breakfast variety buffet

Miinukset: Nothing

Plussat: Location Staff

Miinukset: Old furniture Breakfast variety

Plussat: Aamupala kattava ja maukas.

Plussat: The beds were very comfortable and the room was very clean.

Plussat: All of the above

Miinukset: N/A

Plussat: Perfect location! Nice Staff

Miinukset: It is in Italy, the breakfast doesn't meet my expectation.

Plussat: Tilava ja toimiva huone.

Plussat: Superb location. Good spacious rooms, some with balconies too...... service was excellent.

Miinukset: Break fast was really bad. Very standard one. Not hot food. Not for a 5 star property.

Plussat: Hotel staff were fantastic, room was big and air-conditioning worked very well. Concierge was fantastic. Gave us great advice for our visit to the Vatican. Definitely do the Tour of the museum and Sistine Chapel and St Peter's itself. An amazing experience. Did the red bus tour also, just loved the location of the hotel, close to shops and restaurants. Hard Rock Cafe next door

Miinukset: Honestly Rome is such a splendid city it's difficult to find anything negative to say, restaurants maybe a bit pricey, once you know that you watch for it.

Plussat: The chamber maid was amazing

Miinukset: The doormen and Hotel staff were from another generation.

Plussat: Great location and comfortable room.

Plussat: Very comfortable rooms. Liked the electronic pads to control the lighting. Comfortable beds. Liked the breakfast - a lot of choice with hot and cold options. Good and plentiful coffee. Staff very helpful and welcoming. Nice roof terrace but small so you have to be lucky to get a table

Miinukset: We got off to a bad start as the interconnecting rooms I had requested and were referred to on the website were not available. I was annoyed about this as this was the reason I had chosen the hotel and they should have told us this was not possible. The reception offered us a free upgrade instead. I didn't want this I wanted the interconnecting rooms I had requested The reception offered to move us the next day and then when we took the rooms they had offered to us miraculously the same day they unlocked the connecting door and they were interconnecting but it did take a lot of hassle to get us what we had reserved. In the end we were very happy with the rooms but just unnecessary stress

Plussat: Extent service a great location and clean good breakfast

Plussat: Friendly stuff as always but lack of English speaking

Miinukset: Poor breakfast and awful location. Worn down and far from the city

Plussat: Siisti nykyaikainen hotelli. Ystävällinen henkilökunta.

Miinukset: Vaikka huone oli hiljainen, niin sateen sattuessa ikkunan aluspellit alkavat pitämään sellaista rumpusooloa ettei nukkuminen onnistu huonouniselta.

Plussat: Rooms are nice and clean

Miinukset: 10 mins walk for closet metro station

Plussat: Room & breakfast

Miinukset: Shower

Plussat: Comfortable beds, big terrace

Plussat: It was amazing service , food coffee and fresh fruits was fabulous

Plussat: Hotel is nicely designed, on a location that is well connected to the city centre either by bus, metro or a taxi. For the people who like to explore the city on foot, it's a 15 minutes walk to the Colosseum. If you prefer a taxi ride, it will be from 10 to 15 euros from almost any point in the city centre. Hotel staff is extremely helpful and polite. Rooms are very clean, with comfy beds that will give you well-needed recharge after a day of the city exploration. We really enjoyed our stay at the hotel. Thank you for the great experience.

Plussat: Staff were all very polite, friendly and helpful. The room was comfortable, spacious. Good selection for breakfast.

Miinukset: A couple of things: 1. Tea and coffee making facilities in the room would be a nice addition. 2. No iron or laundry room in house. So for my 5 day stay I had to pay 24 Euros to have 4 shirts ironed by the external laundry service (which by the way was very good). I appreciate there may be a safety reason why irons are not provided in the room but surely a dedicated ironing room could be provided as is often available in other hotels that have a no iron policy in the room? 3. There were NO English speaking channels or subtitled channels available on the TV. Surely, it must be possible to have at least a limited number of English speaking channels made available. I noticed a lot of business travelers during my stay including from Japan and the Far East. I would have thought their international language of choice would be English when outside of their own country, so it's not just the British and Americans that are not being accounted for.

Plussat: Hyvä aamupala

Miinukset: Liian kaukana kaikesta

Plussat: The room was amazing and the staff were so friendly and helpful.

Miinukset: The location isn’t great. It’s safe and quiet but not very central.

Plussat: The room is exceptionally clean . It’s convenient to go to Roma Termini Train Station

Plussat: You feel comfortable the moment you step in the hotel. The service staff is helpful and cheerful.