Rooma hotellit lähellä Ospedale di Santo Spirito in Sassia

Plussat: Fabulous staff who couldn't do enough for us. The concierge, Anna, and Chiara, who checked us in couldn't have been more helpful during our stay. The hotel was immaculate and the gardens, beautiful. We felt very much taken care of on a very personal level. Thanks so much much for such wonderful service. We will definitely return.

Miinukset: It's a little away from the city but the hotel shuttle bus runs an excellent service. And besides, if we were in town, the room sizes wouldn't be as decadent.

Plussat: beautiful big room nice support staff

Miinukset: bad location far from city center hotel charges you for everything

Miinukset: If this hotel was anywhere else but in Rome, you would consider it old and run down. The furniture in the guest rooms is ancient and the decore is very tacky. They are trying to go for some "original decore" look, but unless they want to tell me that Julius Caesar stayed there himself it's not working. The furniture in the guest rooms are not "antiques"; they are just old.... Sadly I'm not sure there's much better in Rome. The city seems to get away with never having to remodel, update, or provide any amenities under the disguise of being "authentic." Their "concierge" is useless. Other than showing you a map of the city and telling you how to get to the Vatican, they cannot/will not do anything to actually help you. They are really just untrained and glorified bellmen. Not what you would expect from a purported "luxury" hotel. Finally, they seem to think that using the pool is an optional amenity. There's a charge if you want to sit anywhere by the pool. Chairs and beds are not free. What mutil-star hotel charge to use their pool??? That's the stupidest thing. The result is that everyone is forced to sit in a circle around the edge of the pool or to lay down on the concrete.

Plussat: ilike the SPA and view

Miinukset: the way of dealing with the staff specially concerage and room service they are very bad as 5 star hotels

Plussat: Very nice rooms, clean, great service, nice location. Breakfast was execellent. Rooms and bathrooms were renovated.

Miinukset: We liked everything...

Plussat: garden, SPA

Plussat: Beautiful hotel in a park setting. A little off the beaten path but provides a great retreat after a day of sight seeing.

Plussat: Clean and comfortable. Location was great.

Miinukset: Busloads of tourists staying at Hotel. Full breakfast choices/quality slim for the price.

Plussat: Great location near Vatican. Quiet. Clean. Very friendly and helpful staff. Balcony rooms were nice feature over most other hotels. Restaurant food and service was very good. Would definitely stay here again..

Plussat: Room and location

Miinukset: El desayuno no estaba incluido pese a pagar mas de ---- dólares

Plussat: the staffs were very kind and helpful. the location was great.

Miinukset: I reserved suite room bia your site, but what they gave me was junior suite room.. I don't know whether they are same or not. but you must had noticed me that i would get a junior suite room instead of suite room that your site suggest.

Plussat: The location of the hotel was very good.

Miinukset: Employees were creepy. Major problems with the hotel staff; I would NOT stay there again. For example, the safe in my room broke containing passport and tour tickets; the hotel staff disregarded and ridiculed this and resulted in missing tours.

Plussat: walkable location

Miinukset: very small room; overpriced, mediocre food; quality befitting four stars, not five

Plussat: The location was perfect in relation to visiting the main attractions in Rome. There were several great restaurants close by. The Spanish Steps were close also.

Miinukset: I didn't like having to leave my key at the front desk every time I left.

Plussat: Beautiful, well maintained old hotel with lots of charm and tradition. Staff was very accommodating and helpful. We needed breakfast early so they ordered a nice breakfast box the night before and had it delivered to our room while we were out.

Plussat: I liked that the hotel offered us a better room after initially trying to put us in a not renovated room that would have made me leave it at once were it the only choice. I liked that the hotel immediately brought us better pillows after we asked for the hard foam ones in our room to be replaced. I liked the breakfast and the friendly staff

Plussat: Friendly staff!!! Spacious room(too much for overnight stay), nice bathroom, good breakfast.

Miinukset: Price a little steep for one night.

Plussat: Excellent service. Clean rooms. All toiletries and coffee well stocked. Polite and nice employees willingness to answer all your questions.

Miinukset: Bed was to hard for me. Hurt my back but I requested a mattress pad the day before checkout. I left my room all day and when I got back to the room the mattress pad was on the bed providing me a comfortable night sleep. Should have asked for it two days earlier.

Plussat: The concierge staff is very helpful.

Miinukset: We arrived at the hotel at noon, after almost 24 hours of travel. We were exhausted. The front desk staff reminded us that check-in was at 2 p.m., but proceeded to allow 11 other couples/families to register and go to their rooms before 2 p.m.. We sat in the lobby for 1 hour and 45 minutes. The front desk did not check with the cleaning staff until we had been sitting there for an hour and a half, and I went to the desk a second time. Not a great way to start a vacation.

Plussat: Everything was great, from the room, to the staff, to the location.

Miinukset: Nothing.