Rooma hotellit Roma Delle Torri

Plussat: The property was nice and clean. Exactly what I pretend for my money.

Miinukset: Friendly staff and clean nice hotel

Plussat: Convenient staff with house keeping Soooo quiet Terrace was roomy and sunny Smiling staff

Miinukset: Mattress and the bed was so uncomfortable

Plussat: Room very clean and Bar H24. Excellent.

Plussat: Small hotel for Rome visitors, private parking garage, rooms are of quite good size and well equipped, metro station is 10 minutes walk away, shops nearby, overall it's a good value for money

Miinukset: A bit noisy street nearby

Plussat: hotel location and locked parking lot

Miinukset: hotel noisy at night

Miinukset: The garage isn’t automatically open, you must ask the cashier to open it.

Plussat: Italian breakfast, excellent services

Miinukset: -

Plussat: Clean rooms, updated decor, good price.

Miinukset: Poor quality of the breakfast. Walls not soundproof. Could hear a couple next room show up and make loud noises at 4 am. 

Plussat: redelijk betaalbare kamer op 20 min lopen van beschikbaar metrotsation

Miinukset: Klantenservice! Deze mail heb ik ten slotte gemaild om het af te sluiten. Hello sir/madam, With sending this e-mail I would like to express my dissapointment in your customer service. When we left the hotel in a hurry (our mistake) on Saturday the 18th we left our Apple I-pad (worth 500 euro). That night when we got home we discoverd this and there is absolutely no other possibility than that we have left it at your hotel. The next day I called about this. There was no customer centered conversation and I did not feel any empathy towards the fact that we had left something valuable to us. I was asked to call back another time. So I did. FOUR TIMES IN FOUR DAYS. Everytime I got the message to call back some other time, again without any empathy. Also I was asked to send an e-mail about this. So I did. I never got a reply. And you promised to call me back and you never did. In our perspective the I-pad must have been stolen. By the new guest immediately that evening or by a staff member (I'm sorry to write this down, because I hope this is not the case of course). Anyway, we left it in the room and never got it back without any sense of urgency from your side. That is a pitty and I hope next time with another customer (because we won't come back) you will take a more customer centered approach and give them at least the feeling that they are heard and are taken seriously. Regards, Paul Honig and Arlette van Lint

Plussat: Enroute to public transport. Staff very helpful with suggestions of places to eat.

Miinukset: The pillows very flat and there were only 3 in the room, also for a four star rating hotel we expected coffee facilities in the room - much to our surprise when we checked out we were charged 3 euros for it - this should have been communicated when we asked for it, the safe also did not work so we could not lock away our valuables.

Plussat: Staff was helpful. Room was clean and comfortable. They clean room and changed towels daily.

Miinukset: Location is terrible. Need to walk 10 minute till subway and then change line to reach city center. Breakfast is poor.

Plussat: Budjettihotellimainen 4 tähden hotelliksi itsensä reittaama hotelli. Huoneet ok. Siisteys tyydyttävä, aamupalan taso välttävä, mutta sisälsi muutakin kuin makeita kakkuja. Hotellin aidatulla pihalla hyvin pysäköintitilaa. Rauhallinen ympäristö; asuinlähiö. Lähimmälle metroasemalle n. 10 min. kävelymatka. Vieressä ruokakauppa.

Miinukset: Siisteys tyydyttävä, aamupalan taso välttävä, mutta sisälsi muutakin kuin makeita kakkuja. Jäähdytys huoneissa ei toimi öisin, puhaltaa vain. Käytävän äänet kantautuvat huoneisiin (ovien paiskomiset, huonekalujen siirtelyt toisissa huoneissa). Huonesiivouksen jäljiltä päätyy tavaraa kadoksiin (ilmeisemmin roskiin), joten tarkkana saa olla.

Plussat: Breakfast good, stuff In the restaurant amazing, the front office lady was very helpful.

Miinukset: We had 3 nights in the hotel, and 3 of them didn’t work the aircon , 1 day no internet . Very disappointed. Front office Indian guy a disaster. No customer skills at all.

Plussat: Room was spacious and clean, beds comfortable with extra blankets and pillows. In the bathroom was everything you need (soaps, good hair drier, enough towells). Staff was nice and helpfull. Large free parking space, a shop close to the hotel. Metro station 10 minutes walk from the hotel.

Miinukset: Few hooks for towells in the bathroom would be a nice touch. Poor selection of bread for breakfast. Though the metro station was 10 minutes away you needed 45 to 60 minutes to reach the centre.

Plussat: The hotel was a relatively short walk to the subway (10 minutes) and had a good-sized supermarket just next door. Also very close to a nice, super genuine trattoria La Vittoria! So the location was perfect. A little of centre though since it took ca 40 minutes to Spagna. But it was totally okay. Recommend going to the metrostation Mirti, very close to a big mall (Centro Commerciale Primavera) if you want to go shopping in a colder place. The staff was friendly and helpful. The facilities were perfect. The cleaning was extraordinary, new sheets and towels everyday which was very much appreciated. The AC was great, you could keep the room very cool if you wanted. The breakfast was fine, typical south european. Lots of sweet things, but scrambled eggs, toast and yoghurt atleast. Very fresh.

Miinukset: Simple breakfast. My sister found a couple ants in her room, but apart from that everything was perfect.

Plussat: Perusaamiainen jossa taas noita makeita kakkuja liikaa. Hyvä hotelli laitakaupungilla ja väljä parkkipaikka ja vartioitu parkkipaikka

Plussat: Nice room, always clean

Miinukset: Breakfast Zero point but next to the hotel is supermarket and that was nice.

Plussat: Friendly staff, clean spacious rooms, good food

Plussat: The room easy very good, the bed extra, very clean.The staff was friendly.

Miinukset: The location.It was very far from the city center. We waited too long for the bus. There were no restaurants în the area.

Plussat: maybe i have to say it was one of the best and comfortable hotel that i have ever been in. everything was good there.

Miinukset: it is better that they open their own restaurant in hotel.

Plussat: Staff at reception really kind and helpful in all your request such as give you all the info you need to reach your destination or book a taxi for you. Very italian breakfast with coffee, croissant, rusk, jams and other sweetness. Very good size room. 10 minutes walk distance from Tor Vergata University so really good location for my purpose. Bus stop 20 yards away to reach tube station. In one hour approx. you are in the City Centre.

Miinukset: Wi-Fi in the room was not available due to maintenance. Shower cleanliness could be improved, especially the shower tap. Room not really soundproofed. Could hear pretty clearly TV and chats from next rooms. There was nobody at reception around 2pm in the afternoon to open the gate and let me in. Tried to ring the bell few times but no answer. Wait outside there for 10 mins (with a postman that had to deliver a parcel and he tried to call them as well with no luck). I then decided to leave and go for a walk in the centre.

Plussat: Good

Plussat: Staff is very friendly and speak English. All the services are very good. Hotel is clean and has nice establishment.

Miinukset: The location is far from city centre although it is very near to the Tor Vergata University. Strongest drawback is that this hotel do not have a restaurant and there are few options to eat nearby.

Plussat: Clean enough

Miinukset: The bed was not comfortable because you could feel the springs. Also the noise insulation was a problem.

Plussat: View

Miinukset: Temperature of room

Plussat: Receptionist

Miinukset: Region

Plussat: I missed the breakfast, couldn's stay because I had an early engagement

Miinukset: Fridge was switched off and couldn't switch it on. curtains couldn't close completely. It was too hot whilst no airconditioner

Plussat: Reception staff very cooperative

Plussat: We ended up at Hotel Laurence because a family member took ill on holiday and the hotel was close to Tor Vergata Hospital. The staff couldn't do enough for us - they showed utmost kindess and went above and beyond the call of duty to make us comfortable and help us out at a difficult time. Special mention to Ana who even drove us in her personal time to a local landromat/supermarket for supplies. Hotel Laurence is a budget hotel but it is spotlessly clean, comfortable, safe, and has everything you need. In times like these you realise what matters most and that is how you are treated by other human beings.

Miinukset: Tor Vergata is not a very nice area and we were here under difficult circumstances but we were safe and well looked after in this hotel.

Plussat: The balcony is big and convenient location near metro,breakfast is not bad

Miinukset: The room is quite small for 3 people

Plussat: Not one this. Very very old and dirty.

Miinukset: Very old, hair on the bed sheets, dust on the crusty curtains, mold on the ceiling due to leakage. Scum around the shower and a spider cloned out of the bed. In a ghetto location that appears in disarray and unsafe. Price was the same as a great hotel we found about 30 min away. Do not chose this property or you will end up getting out fast, as we did. The guy at the counter tried to help but not much he can do with such an old building and no maintenance in it.

Plussat: The rooms are clean, each room has a balcony, towels changed every day. The very cooperating and helpful staff. Various breakfast. Close to the subway station

Plussat: the staff

Miinukset: the room , the bathroom , the condtional air

Plussat: Everything was clean and organized. The breakfast was good. The staff was kind.

Miinukset: The location wasn’t good, there is a station nearby but you need to get one line, walk for some minutes and get another line to go to city center.

Plussat: Very kind and helpful staff. Near the subway. A good place to crash in.

Miinukset: The rooms could need some upgrade.

Plussat: Top sheets of the bed was smelly and dusty

Plussat: The lady who served us in the breakfast buffet is really nice, she is smiling at all time, always polite. The hotel is really close to the tube station, about 20-30mins away from the city center.

Miinukset: The room itself was poor, the bathroom handle was broken, saw little cockroach crawling, the lights in the room was not bright at all.

Plussat: Clean, staff super ok!

Miinukset: Badroom, dusch wery bad! 4Stars is to much!! 2 stars is right!!

Plussat: It's very comfortable place to stay. Not far from subway station. Awesome staff. Breakfast included. And main bonus not far from hotel very cheap and delicious pizzeria. Enjoy!

Miinukset: Nothing!

Plussat: Okay room and breakfast. Friendly staff.

Miinukset: Location was ok for ciampino, but else so so.

Plussat: TV size and bed are OK. Security is quite OK as there is an outside gate with camera and everybody is prechecked before entering.

Miinukset: Breakfast does not include any vegetables. There is no proper noise protection, everything can be heard at the room from the corridors. There is no carpet on floors, so it makes even worse the sound and noise. Only Italian TV channels are there, there is no even a single English channel to watch for those who are not Italian. There is no insect protection on the windows.

Plussat: -

Miinukset: Breakfast is not delicious, almost nothing to eat.

Plussat: It is a relatively new hotel with good beds. Quiet area, clean inside, but not super clean.

Miinukset: Not enough sheets on the bed, no clifhangars in the clauset, and we were told they dont have in iroon. As we were going to need to iroon our suits for the meeting we came for in Rome. At a 4 star hotel you expect more The breackfast was the worst breackfast at any hotel I have been. Same one every day, no fruits or vegetables. Scrabled eggs toast, one kind of cheeze and one kind of ham.

Plussat: Nothing

Miinukset: Worn furnishings.

Miinukset: Personal on reception want pay twice...

Plussat: Hotel receiption area was very nice .but ,unfortunately room condition was very poor. I noticed ant on my room floor and complained so many times and they sprayed but still lots of ant was on the floor. Breakfast wasn’t very good at all . but , I enjoyed cappuccino coffee so much . Breakfast lady and receptionist was very friendly.

Miinukset: I didn’t like #Breakfast #ant on the room floor #room quality #bathroom #room size