Rooma hotellit Monte Mario

Plussat: Last property we stayed at on our week trip around Tuscany, what a wonderful ending. Property was magical and the staff went above and beyond. The views incredible, the restaurant delicious, the spa bath an added delight. But by far the most impressive part of this stay was the staff, helpful and accommodating. Having arrived two hours before check in as the room was ready they allowed us immediate access. We also arrived one week early before the pool is opened for the summer season however this didn’t deter staff from allowing us to use it as the weather was perfect. They ensured we had clean towels, clean beds an umbrella and use of the toilets which were also opened and cleaned just for the purpose of our time there. As again we were out of season for the pool. Maintenance gentleman preparing the pool for opening managed this, they were incredibly generous to help, and very friendly! Reception absolute service excellence, cannot express the wonderful greeting, the warm smiles of all the staff from maintenance to waiters to management, overwhelming. Can not express how romantic and satisfied we were! It hurt to leave, we will be back and be recommending! A magical 24 hours.

Plussat: Castello Della Castelluccia is like a fairytale. The scenery is so beautiful and the castle itself is a stunning preservation of history. The staff, from the driver to reception to catering, are of the utmost class and treat all their guests with such respect and kindness. We absolutely loved our stay and I would advise anyone who is questioning a visit to book without hesitation.

Plussat: Property was beautiful, restaurant was excellent.

Miinukset: I found out later it is on every list of the most haunted hotels! This was more funny than anything else and we had no supernatural encounters!

Plussat: Linnamainen tunnelma. Hyvä palvelu ja ihana kahvi. Hyvin rauhallinen - olimme sesongin ulkopuolella.

Plussat: Breakfast very tasty, lots of choice and fruits.

Miinukset: Disappointments-room, any of dependence rooms had paintings on the wall, how website shows. Parasol outdoor was broken. Bathroom was big but not cosy like in other rooms.

Plussat: The reception is very nice

Miinukset: None

Plussat: The look of the place & some of the surroundings were very nice. The restaurant staff were friendly.

Miinukset: This place is such a wasted opportunity of what could be such a great hotel. No effort has been made to make it welcoming or guest friendly. The “deluxe “ room had two beds pushed together, a broken noisy shower and overlooked the kitchen extraction fan making the countryside view utterly impossible to enjoy. The guest charge of 7 euro per person to use the pool, which is public and overrun as a result is really unnecessary. The breakfast is really poor - instant coffee in a jug, some shop bought cakes and 7 euro extra for eggs. The various outside areas have no seating or opportunity for guests to be in only adding to the feeling that one isn’t very welcome. No information is given or available about the spa, bikes or horse riding. Overall it felt like an understaffed uncared for semi-hotel.

Plussat: Close to Rome without too much congestion and noise

Miinukset: Food was very average - pasta and the tagliata were frankly a disappointment. The ambiance of the castle and nice service with attentive staff was the only thing I can say good about these restaurant.

Plussat: The style.

Plussat: Henkilökunta mielettömän ammattitaitoista. Kuljetuspalvelu toimiva. Rooman keskustaan pääsi helposti hotellin ohjeilla ja juna/metrolippu maksoi 1,5€/ suunta, jolla pääsi aivan Colosseumin viereen. Ravintola loistava. Romanttinen ympäristö.

Plussat: Food was fantastic. Staff was very friendly and accommodating. Beautiful grounds. Easy to get to the airport.

Miinukset: Bed and pillows were a bit uncomfortable.

Plussat: Julia was the front desk lady, she went out of her way to help us have an amazing stay, so much so we ended getting delayed on our return home and rented a car and came back for another night at the Castello, because of Julia's kind help on first stay at the beginning of the trip .

Miinukset: the restaurant staff could smile a little more? always looked sad or mad.....even when you talk to them??

Plussat: Very helpful, friendly staff who were happy to give us information of local interest and for our ultimate destination area. Although the hotel did not have a restaurant, their recommended places to eat were excellent, and the family restaurant we chose was just across the road.

Miinukset: A kettle in the room would be nice.

Plussat: Tasty breakfast. Very polite staff.

Miinukset: Walls in rooms were dirty, bathroom too small. Poor internet.

Plussat: Nice and clean

Miinukset: A little out of the way

Plussat: The hotel and mainly the staff were good and very supportive. We loved the room and the location was under my planning.

Miinukset: I thought the breakfast a little poor, but not bad. Main problem was that they use the external area of hotel for night events. During my night until 12:30 PM there was a 18 years party very noisy. I was not informed about before my reservation.

Plussat: It was great for us as we have three small children Plenty of play area, green space and quiet The staff were lovely

Miinukset: It was great!

Plussat: The reception staff were all wonderful, helpful and quick to provide services. Even at 4 am, they were professional and attentive to our requests.

Miinukset: Very weak wifi. I went outside in the reception hall to do my assignments and take my tests. I could hardly get any wifi signal in my room. Hair dryer was very weak as well.

Plussat: Frederico was fantastic owner

Miinukset: All good

Plussat: Great location near Fiumicino. The hotel and staff were excellent.

Plussat: It was brilliant!!! Very friendly and helpful staff. Very clean rooms. Images on their website don’t justify reality;))) I’ll go back there again!!!

Plussat: Friendly Staff

Miinukset: Outside area and garden looks good, inside rooms dark need improvement, breakfast is not hot (cold & sweet) same everyday. Hotel is out of city, bus stop front of hotel takes 20 mins to Metro station Cornelia and 10 -15 mins to city centre (Children free on bus and train, adult return 3 euro each).

Plussat: Continental breakfast of a very high standard. Especially delicious coffee. I want to note that if you are late for breakfast, you will be provided with it anyway.

Miinukset: The air conditioning in the rooms is very noisy, service is clearly required. Very high prices in the hotel restaurant. There is no smoking room at the hotel, you always need to go outside, in any weather.

Plussat: The staff is excellent , Alexander was very helpful , food was good, very clean, good location

Plussat: The complimentary shuttle was great, only it could run more often, especially in the afternoon. And the Location was really good, very close to City centre / Vatican.

Miinukset: Breakfast was not really good , but I guess that meal is never really a strength of italian cuisine.

Plussat: We stayed in the family room which had a queen & two singles for the kids. We were pretty happy to find this as most hotels offer pull-outs or rollaway beds. We found the hotel to be clean & well-kept. The kids enjoyed the pool table. Breakfast was pretty good—scrambled eggs, ham, yogurt, cereal, fruit, pastries. Good air conditioning!

Miinukset: The shuttle is great but does not have much space. We tried to book twice but it was full. Once was for the following day.

Plussat: Everything was great, loved the rooms, beds, breakfast had lot of choices for every one in the family.

Plussat: Perfect location

Plussat: The hotel was nice and in a good area. The wait staff was fantastic and the food at the restaurant was quite nice. Convenient to the Vatican and there was hotel parking so no hassle finding street parking.

Miinukset: They said their pool was small but it was extremely small. That was a key feature for the kids and due to the heat in August/Sept, and it was a bit disappointing.

Plussat: Great accomodation on a budget and loved the shuttle bus services into the town center also free car parking for our rental car was an excellent inclusion & the hotel is still close to the center for everything you want to do and see.

Miinukset: Unfortunately the pool was out of service for our stay in the middle of June which would have been great to use after long days of walking through the city in the heat

Plussat: The breakfast was good

Miinukset: A variety of breads

Plussat: We enjoyed the hotel setting in Balduina. The neighborhood was great with many good restaurants and gelaterías. The breakfast was plentiful. And, we especially loved the staff. They were very professional and helpful. The rooms were very clean and comfortable. The shower was great, too. We would definitely come back.

Miinukset: There was nothing that we didn't like.

Plussat: The hotel was very nice and clean, it was in a Great neighborhood! The front desk staff was very nice and the people living in the neighborhood were great, It was very quiet and about a 20 minute walk to Vatican City which was nice! The breakfast was amazing and great way to start the day! After check out the front desk held our bags for us all day while we went to Vatican City, which was awesome to not have to carry them around or worry about them at all.

Miinukset: They offered a free shuttle to Vatican City and we were told about it at check in and that we could use it if/when we wanted to go there but when we went to go get on the shuttle in the morning we actually found out that you needed to make a reservation for the time we wanted to go(this wasn't necessarily a problem for us because Vatican City was only a 20 min walk away but I could see how this would be a problem for some), they just need to clarify that at check in.

Plussat: Huone oli tilava, aamupala oli ihan ok. Mukava henkilökunta. Bussi keskustaan lähti läheltä, tosin hotellilla oli myös oma ilmainen kuljetus vatikaaniin/lähelle keskustaa muutaman kerran päivässä.

Plussat: Nothing actually The only think that was ok is the at they where very helpful in a way. Of course they could not do a lot about the way that the hotel Managment . The owners do nothing to improve the quality of the facilities and keep the customers satisfied. One of the stuff in the reception was very helpful. Her name is Anca. Thanks Anca I know you could do more if you could but it was not up to you. Thanks for all the help. She was the best.

Miinukset: 1) No good location very far from town. 2) The hours of the shuttle were not very good. And the last one 6:30 pm to return to the hotel was very soon. 3) The Aircondition was functionalists . And it was smelling terrible. We had to open the window in August that is so hot to breath. The air from outside wasn’t more cool than the air in the room. My asthma was worse from the air circulation so I had to use my nebulizer and start my asthma medicine . When I asked for someone to check it out and clean the filters the stuff respond immediately but problem was not solved. The Aircondition’s were so so old . They need to be replaced . 4) The Hot water in the shower was smelling like a sewage. 5)We could not adjust the cold and hot water in the shower. Either we where cold or burnt. 6) Breakfast invisible. To to to pour. Not enough for 4 Star Hotel. When I asked for some boiled eggs at 9:00 am the waitress said sorry the kitchen is closed. The only hot food in the morning was the scrambled eggs. The croissants were not fresh at all. The pictures below are all from the bedroom , the a/c and the bed that left dirty after the cleaning of the Aircondition filters. The cleaner just covers the bedsheets with the cover of the bed with no even bothered to change the bedsheets and mopping the room after the technician clean Vacuum and brush the inside of the a/c that by the way is decide the bed only 50cm away so all the dust and dirt was latterly on the bed. Sad very sad.

Plussat: Restaurant was convenient. Cheap for breakfast. Very clean & neat.

Miinukset: My room was right near the kitchen. Extremely noisy! Bed was very uncomfortable & room was very small.

Plussat: The property was modern and well positioned in Rome The staff were very helpful and professional I will surely go back there when I go back to Rome

Miinukset: Nothing

Plussat: Transfer which the hotel has available is free and excellent. There is a suggestion that there is another later date of return from the hotel center.

Miinukset: Everything is nice , just one thing is missing on this sommer days....swimming pool .

Plussat: Siisti hotelli todella rauhallisella alueella. Hyvin varusteltu iso kuntosali, jossa oli ihan uudet laitteet. Todella hyvä vaihtoehto sellaiselle majoittujalle, joka haluaa treenata matkalla.

Miinukset: Sijainti oli vähän hankala julkisilla kulkuneuvoilla liikkuvalle. Juna-asemalle oli noin 15min kävelymatka.

Plussat: Nice communal areas, bar and restaurant are nice

Miinukset: No iron? Bathroom was strange, toilet waaaaaay too close to the sink! Room is quite small. No room service after 11pm.

Plussat: Breakfast was not included

Miinukset: Parking

Plussat: Free shuttle bus into Rome

Miinukset: Not all the staff were friendly

Plussat: Location & gym are awesome

Plussat: Breakfast terrible

Plussat: The staff are very nice especially the girl from the restaurant, she is very very pleasent. The hotel is very clean and the only down site is the location, but hotel has provided a shuttle bus from the hotel to piazza cavour which is free of charge. All recomendation for this hotel!!!

Plussat: Excellent breakfast

Miinukset: The quality of restaurant was bad. My beef was charred. Breakfast glasses were plastic. !!!!! Save the planet!!!!!!!!!

Plussat: Good Breakfast nice balcony friendly stuff

Plussat: Friedly and professional Staff. Good Breakfast. Clean Rooms. The Shuttĺe!

Miinukset: Well its Old it needs a new touch

Plussat: Very nice and helpful staff, comfortable and flexible shuttle service, safe parking, spotless clean and good breakfast! Made our Rome Trip perfect :) Thank you so much!

Plussat: The breakfast was great

Miinukset: Nothing

Plussat: Spacious room with balcony . Friendly staff.

Plussat: Staff is very friendly and helpful. Location is quite good, bus station is not that far away.

Miinukset: Atmosphere is like from old Russian movie. They need renovation. Breakfast was ok, but food was not very tasty and looks not very fresh.

Plussat: Parking

Miinukset: Very dirty. Oldest bathroom ever i saw in the hotel for business in this category. The shower wos dirty stinky and the water doesn’t go away by the plate. I discover 3 Beatles in the bathroom as soon I’ve opened the light and the door. The man at the desk took me a tricky way to try to do not let me take the offer by Booking.com by letting me passing the 23.59 ... so i could not schedule last minute room. But luckily I’ve did it as an expert on travel and consequently booking a room. Anyway I’ve pay the breakfast but was not a breakfast. I am Real Italian and travel all over the world sonce 40years. We can’t present a breakfast like that in Italy especially in ROMA. UNBELIEVABLE. I will never go back ...only if really i have to or be forced bamy some partners.

Plussat: nice room .free and safty parking. good choice for us cus we are travling by car. the free shuttle service is quiet convenient.even we have checked out.we can also left our luagage at hotel.park our car here and back at night. we are so satisfied with this price and such good hotel.

Plussat: Friendly staff

Miinukset: Room smelled of smoke, bathroom was quite disgusting with ash marks & more. Became sick day after staying here.