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Plussat: The Location for breakfast was fine. The breakfast was good. There eggs both scrambled and boiled. That was great. Bacon too - very good. Having different kinds of bread was excellent. A good variety of jams too.

Miinukset: The coffee was okay, but typically, served warm, not hot. Don't like that. The bowls for the cereal were too small. One staff member only was not friendly. The bed was not so comfortable. The shower was not great - not much water pressure.

Plussat: Central location was fantastic!

Miinukset: Room small and didn’t realise I was in the sister hotel so did not get to enjoy the roof terrace.

Plussat: Location was right in the heart of Vatican. Hotel was clean and front of house staff were helpful and welcoming.

Miinukset: Very noisy from back of hotel as drunken homeless people shout literally the entire night. Traffic is also very loud. Very intimidating to walk alone as a woman outside hotel area as men come up to you begging and looking you up and down to see what you have. Very persistent asking for money etc. Breakfast Waitress was quite rude every morning of our stay. Rolled her eyes when we asked for tea/coffee (which was not displayed out) and told my husband ‘No’ loudly and them embarrassed him on two occasions in front of other customers informing him it was finished despite the time being 9.50am and breakfast finished at 10am. Also the breakfast clock had its time changed earlier by 10 minutes.

Plussat: Good location, good staff and customer service, nice terrace. Breakfast was good.

Miinukset: Restaurant was a bit pricey, but was good.

Plussat: One of the best hotel views in Rome from the terrace. We also had a partial view of St. Peter's from our room window. The hotel was quiet and the staff friendly and helpful. The room layout worked for the twin bed situation we needed with room for the two suitcases, although we used the desk space for one of them.

Miinukset: The room was the smallest out of all our hotels during our vacation and was about the size of one of the guest bedrooms in my house. The layout was good for the space, so it worked, but was tight and the shower was very tight.

Plussat: I loved the rooftop restaurant with gorgeous views overlooking St. Peters at sunset. The reception people were very attentive and helpful. The location is great.

Miinukset: The rooms and beds were outdated and the interior lights or colors were bleak. The room was on the smaller size. For me, I value cleanliness and location. The breakfast was better than average.

Plussat: Location and the roof top terrace overlooking Saint Peter's basilica.

Miinukset: No

Plussat: The location to the Vatican can't be beaten. The staff was very friendly and welcoming.

Miinukset: Rooms are small and leave a lot to be desired. Hotel amenities are a little lacking at similar pricepoints.

Plussat: The roof terrace is just amazing. Wonderful view of the Cathedral, wonderful bar. The room was next to the bar but absolutely nothing could be heard.

Miinukset: There was not a separate conditioner for hair

Plussat: Location.

Miinukset: The staff could be a little friendlier specially the guy on duty at night.

Plussat: Excellent location, very friendly hotel and extremely clean

Miinukset: The pillows were in need of updating

Plussat: Location & ease of traveling round

Plussat: It’s a perfect location - all hotspots of Rome can be reached by foot. Friendly staff (Fabienne is a very nice host! Thank you for your good advises of where to eat). The breakfast is served in the room, which makes your stay extra charming. We would certainly come back to this place.

Plussat: I guess the location, but comfort is more important to me.

Miinukset: When we arrived we were told that the bathroom in our room needed repairs and that we were booked a room at another hotel so I am submitting a review for that hotel, called Relais Del Fico and my experience. I would have preferred the option for refund or choose a hot myself not to have one chosen for me. The staff at both places were accommodating. I’m not staying at either hotel ever.

Plussat: It is in a very good place, close to everything. Anna was very polite and regardful.

Plussat: My friend and I loved this place. The rooms were on the first floor of an apartment/condo building. The entry into this beautiful atrium through enormous, old double wooden doors. The room and bathroom were a very generous size. There was s wonderful outdoor restaurant right across the street and we ate there 4x. Breakfast was delivered to our room each morning precisely at the time we asked. It was easy walking distance to the Pantheon, Piazza Navonna, Trevi Fountain, the Spanish Steps and even the Vatican. While eating outside one night we even saw the Pope go by

Miinukset: There is no night staff available but that wasn’t an issue for us, but it might be for others. There was s bit of a language barrier in one phone call but that was understandable

Plussat: Good size room and bathroom. Nice location.

Miinukset: It’s a boutique hotel, so there is not a front desk. The manager is there by appointment and is available by text. It worked out fine, just mentioning how it’s set up.

Plussat: Great location, clean rooms, and friendly staff. We received every morning simple but nice breakfast at the requested hour directly in the room. We could make the check in at 11:00 and we could storage our luggage on our last day during the visit of Rome prior our flight. Thanks!

Miinukset: Few recommendations: Would be nice to have more comfortable beds, especially the pillows and check the fridge in the room 105. It’s not working.

Plussat: City

Plussat: Great location, only a few minutes from the Vatican and a decent walk to the Colosseum. Fabiana has been very helpful with the booking process and the whole check in process. The room was very spacious, clean and the bathroom as well. Breakfast is also very good. Bonus point: the gelateria from across the street is absolutely amazing!:) Highly recommended

Plussat: Very well located (walking distance from the Vatican, Campo de Fiori, Piazza Navona). The room was clean and comfortable. Contact with Fabiana was very smooth. She was very helpful in allowing flexible check-in and check-out times and booking taxis to and from the airport for us.

Miinukset: n/a

Miinukset: Kayak.com showed this place as a 4 start hotel and we booked two rooms for 5 nights, when we arrived at hotel we learned this was not a 4 start hotel, very poor quality hotel. We strongly don't recommend this place.

Plussat: good locatin and staff is kind

Miinukset: No

Plussat: Room was great and in a great location, breakfast was a little underwhelming but it was nice having it delivered to the room.

Miinukset: Darker curtains would have been helpful in the early summer mornings

Plussat: The bedrooms are a bit in better shape than 1 year ago. The bar at Terrace is great, and service pleasant. Breakfast is ok and service pleasant. Guys at door helpful. Location is one of best, with easy walking acmes to the Spanish Steps, and to historical center, as well as comercial areas.

Miinukset: Service at front desk was terrible. Unprofessional. Tried to lease more expensive than available transportation. Bills were never correct, and I closed bills there 3 times in July 19. There was problem every time. Except for one concierge (with arabic name I believe Nabil), that was very helpful, all others were not, and if possible would always there to take advantage. Horrible. It is sad, because rest of personal were good. Also the service at room (mini bar and toilets) would knocking at your dor 3-4 times a afternoon, as soon as you step in the room, they would remember to replenish bar for instance, that never had water or toilet paper. Was a rehearsed action to get tips.

Plussat: I like this hotel. We visited it 11 years ago, everything is perfect!

Miinukset: The hotel does not provide taxi services. They suggested a car with a driver -a Mersedes to the airport costing 70 Euros. We agreed. On the morning of departure a shabby Opel arrived ( the price was the same) and the driver was pretty battered, apparently he drunk a lot the day before- there was a persistent smell of yesterday's alcohol in the cabin. This is of course unacceptable in such Hotel!

Plussat: Breakfast room was gorgeous- the outdoor terrace was very beautiful- great breakfast

Miinukset: Our room was on the ground floor- the metro line goes right near the hotel and it is very noisy!! The train shook the bed- power outage in the morning with no wifi or breakfast- there was no apology for this.

Plussat: Location is nice near shopping area and staff are friendly and helpful

Miinukset: The elevator was very old n slow. And there was only one. Air conditions at the room was not cool at one night.

Plussat: Good location. Paid more for junior suite. Good room with terrace. Great white bed linen and plenty of towels. Unexpected noise and drilling outside room with no explanation from management. I had to call and complain. Apparently air con faulty. Still awaiting call from manager. In the end a lovely receptionist sorted it out. After my complaint got free buffet breakfast. Good wine list in the bar.

Miinukset: Lots of waiters but nothing happening. Slow service for breakfast. Buffet breakfast was pretty ordinary. Wrong speed dial numbers on the phone. All seemed a bit disorganised and expensive for a leading hotels group hotel.

Plussat: Good location. Average breakfast

Miinukset: Booked a single room, it was very small which is not ok for 240 euros? Didn’t complain but I had to move twice : once there was no daylight and I had a wall as a view from the window.The second also very small room had a faulty and old air conditioning unit ! until finally I got a nice room. Staff is barely amiable.. no smiles a part from the porters who expect tips. Pricey restaurant with very average food quality and limited choice. Sloppy housekeeping. My friend also had to change rooms because there was no water in the bathroom and there was still trash in the bins when she checked in from the previous occupants.

Plussat: Beautiful large rooms. Great location and lovely rooftop patio.

Plussat: Location

Miinukset: Business center

Plussat: Exceptional service

Miinukset: We liked everything

Plussat: Nice hotel, nice location only 10 minutes from Trevi fountain and the Spanish steps. Beautiful rooms, comfortable beds. Only stayed there one night.

Miinukset: Old and slow elevator - but not much to complain about really :- )

Plussat: Very clean neat hotel, spacious rooms.

Miinukset: A very old lift that was fun and quaint but irritating if you need to get many people and luggage in.

Plussat: room decration

Miinukset: noisy ，can hear evething outside，especially the room near elevator and stairs

Plussat: Viihtyisä hotelli, hieno huone, erinomaisesti järjestetty korkealuokkainen aamupala, spa sopii hyvin kahdella henkilölle

Plussat: The location was decent for a nice walk around Rome. The room was also cozy for two people! The style was nice. The service of the staff was great, and they allowed us to check in and check out at our leisure.

Miinukset: The room service meal of margherita pizza and chicken cutlets were absolutely atrocious. While I can forgive slightly different tasting food from Italian street pizza, the chicken looked like pancakes and the pizza looked like reheated microwave pizza. We expected a little more Italian cuisine, given that we were in Rome. We sought outside restaurants from then on. Breakfast was all right, but the food buffet was swarming with fruit flies so it was a little disgusting.

Plussat: Friendly staff (was our favorite), wonderful location, great on-site restaurant, breakfast was perfect. We would definitely return and highly recommend to friends and family.

Miinukset: No, everything was GREAT!

Plussat: Staff are friendly and very helpful

Miinukset: The room was very small , no facilities in the hotel , very poor house keeping . You cant consider it 5 star

Plussat: Clean, modern and enough history to make it interesting Wonderful staff. Friendly and helpful :-)

Miinukset: interiors - A little dark inside, quite narrow hallway. Not much atmosphere in the lounge area.

Plussat: It was convenient and the staff was super friendly.

Miinukset: There was nothing 5star about this hotel. Highly disappointed

Plussat: I frequently stay in 5 star luxury hotels and the service here was above and beyond. Staff were friendly, the ambience of the hotel was brilliant i

Miinukset: The hotel needs it own bar although there is madre which is an amazing Peruvian Italian fusion place. I also didn’t like the plastic plates at breakfast but they were very stylish

Plussat: Great style and great location.

Miinukset: Not actually a 5 star hotel. Breakfast, 20Euro, was incredibly average with tiny mass made croissants. The walls of our room were covered in scuff marks. There is a hot tub and sauna but they want you to pay 100Euro/hour to use it-NOTa luxury hotel move.

Plussat: Good location, very friendly and helpful staff, relatively clean. When we asked for a room change due to the noise from the bar it was immediately done and we were moved to the last floor.

Miinukset: Definitely not a 5 star hotel, very expensive for what it offers, big disadvantage is the bar inside the hotel which gets very noisy at night. Also, we drove there by car so we needed a parking space. The hotel informed us that they had an agreement with a local parking garage for 40 (!!!) Euro per night and only in cash, which was not even too close to the hotel. Another issue was a funny smell coming out of the air conditioning pipes, so we had to switch it off for the night.

Plussat: Front desk staff were fantastic and super helpful.breakfast was great with many options. Close to many attractions.

Miinukset: Wifi was very unreliable

Plussat: The location was fantastic, the decor lent to the boutique nature of the property, the staff were wonderfully helpful and the 11.30am checkout allowed us to go to the Vatican and come back to freshen up before we left.

Miinukset: There is nothing that comes to mind!

Plussat: location is good.

Miinukset: I've got the room totally different from it's shown in the booking website that say "room with garden view" with photo that shown full-hight glass door and window that can see the view, but in fact no low window with view from the room and quite dark room too. :(

Plussat: Location location location

Miinukset: No lift so you had to climb two and a half flights up each time to reach your room and one up and then one down to reach the reception or the breakfast Nowhere during booking was mentioned Noone was there to help us with luggage

Plussat: Frontdesk man in the morning shift

Plussat: The location, the staff, the facilities basically everything about this place is fabulous. Great breakfast to

Plussat: Very satisfied with the whole hotel service starting with employees. Very good explanation on arrival for visiting all the places while staying in Rome. This place is in the historical center with huge shopping street and it is walking distance for mostly all the nice places (except Colloseum). If I come back ever to Rome I will choose again this place. I recommend this place to all!

Plussat: • Very nice room with a huge jacuzzi • Breakfast has quite many options. Coffee was great • The staff was very friendly and helpful Definitely if we go back to Rome we will book again in here

Plussat: Nice clean modern room

Plussat: Loved the hospitality of the Staffs. Loved the breakfast tea. The room was very neat and had a relaxing jacuzzi bath.

Miinukset: The location was a bit crowded according to my taste. Car parking was also an issue. Had to park a bit far from hotel and walk with all the luggages.

Plussat: We really enjoyed the double shower, comfy bed, hot tub and free mini bar.

Miinukset: The walls weren’t sound proof so you could hear noisy neighbors!

Plussat: The staff are super friendly and nice. The location is perfect and anything one might need is simply steps away.

Plussat: Location, staff

Miinukset: There was no Hygiene.

Plussat: Location couldn’t be better. We got an upgrade in the room with a very nice balcony

Miinukset: Room a bit small but enough for a weekend break

Miinukset: While the listing says they have AC, it is not switched on in the off season. We had an unseasonably warm period which made our stay somewhat uncomfortable at times

Plussat: Location staff

Miinukset: Room was small. Shower was extremely small. Don’t drop soap because you can’t pick up. Also doors didn’t close in shower

Plussat: As usual like being at home and always very welcome

Plussat: Location, staff and decor

Miinukset: Fitness room had old equipment, no weights and no tv

Plussat: The staff was very nice and polite. Smiling and help full...

Plussat: Bet well located and well priced

Miinukset: Some of evening staff very unfriendly and not helpful

Plussat: Everything was great

Miinukset: Breakfast restaurant size

Plussat: Our first room was small and not great but thanks to the attentiveness of the staff we were moved to a wonderful room the next morning. Francesco was very attentive and helped point us toward great experiences and overall helped make our stay great! Restaurants in walking distance were amazing!

Miinukset: As stated, the first room was not great but we were changed to a wonderful room as soon as we asked for a minimal increase in cost.