Rotorua hotellit lähellä Rotorua Arts Village

Plussat: The private Spa pool attached to our suite, and the size and spaciousness of the suite.

Miinukset: There should have been an AC in the suite. It used to get very hot during the day.

Plussat: Viihtyisä ja tilava huoneisto. Mukava terassi. Hyvällä paikalla. Yhteydet joka suuntaan. Rikinhaju katoaa viidessä minuutissa, joten se ei ole tekosyy olla tulematta Rororuaan.

Plussat: Excellent location and lovely staff who gave us good recommendations on what to do and see.

Plussat: Mike the Manager of the place was so accommodating. My wife had a fractured foot just before the trip. And he made our stay as comfortable as possible. Getting us a lower floor unit and assisted us in all our request without hesitation. I would definitely recommend this property as it’s also situated strategically close by to all the tourists spots in Rotorua. I had a pleasant stay.

Plussat: We loved Roturua!!! The hotel was very comfortable and convenient

Miinukset: nothing!

Plussat: Everything about our stay was awesome. Super clean, very friendly and helpful. Loved it! Would definitely stay again.

Plussat: The owners were so accommodating and even upgraded us to a larger suite because we were travelling with an infant. They also gave excellent recommendations for places to visit in Rotorua. The spa tub in the room was such a nice touch - wonderful to have a soak after a busy day. Would absolutely recommend The Silver Fern to other travellers, especially families!

Plussat: The jacuzzi is big and enough for few of us to have a soak in a hot water. My wife and daughter used the spa facility also. We can park just next to our unit.

Miinukset: None.

Plussat: Clean room. There was a misundertanding because the aparment did not contain a real kichen (oven). But they were kind and gave a mobile one. Because of travelling with baby it was important.

Miinukset: Or room was very close to the main road.. (it was dangerous for a toodler) The almost totoly closed private pool is next to the bedroom that is why there is no fresh air in the bedroom.

Plussat: Amazing stay. Highly recommended

Plussat: everything else

Miinukset: room was a little dark

Plussat: Overall quality and standard. A large number of staff to help if needed

Miinukset: Breakfast room was crowded and needed more table seating

Plussat: Avulias henkilökunta ja hyvä aamiainen!

Miinukset: Vierellä kulkeva tie oli vähän meluisa.

Plussat: Iso huone ja poreamme. Sijainti hyvä.

Miinukset: Huono äänieristys.

Plussat: Good location. It was close to town. I loved the room. Bed was comfortable and enough tea / coffee during stay. Breakfast was fine for continental buffet. I liked pastries and croissant. Selection of smoothies was nice.

Miinukset: No one was at the reception around 10 am so we had to wait for checking out. No hot drink could be found for breakfast. not sure if we had to ask staff (no information about it)

Plussat: Friendly helpful staff.

Miinukset: The couches in the room were really uncomfortable. They look nice but very stiff and square - after 5 minutes sitting they were very uncomfortable.

Plussat: Ystävällinen henkilökunta

Plussat: Close to central shopping area... location! House service staff where excellent, nothing like a smile to make your day. Free fruit for the quests is a good idea

Miinukset: Street lights , could have done with darker or black out curtains

Plussat: Sijainti, siisteys, henkilökunnan ystävällisyys.

Plussat: The range of food available for the Continental breakfast was excellent.

Plussat: Location was perfect staff are friendly. Unfortunately I found the room to be in need of some work

Plussat: Great pool, and kind people

Miinukset: For a restaurant that is awarded a beef and lamb award just this year, they couldn't cook a steak correctly.

Miinukset: Room was exceptionally small.

Plussat: Spacious room clean room, great location

Miinukset: Nothing

Plussat: Beautiful hotel, loved the history of it! Best location in town! Friendly staff too!

Plussat: Great location. Excellant staff.

Miinukset: Parking is a problem. No AC. Bed very soft.

Plussat: We had an excellent evening meal. Although we had booked a snug room, the size was perfectly adequate for a one or two night stay. There is an enormous TV screen in the bar which we absolutely hate, but it was very pleasant to be able to sit in the longe area by the fire albeit this was not alight.

Miinukset: It was good to be at a more historic hotel, but the decoration of the room, and really the hotel in general felt a little tired. The carpet in our room was a real low point. Although our evening meal was very good the dinning room lacked atmosphere. We thought a $30 dollar breakfast just too expensive so opted out.

Plussat: Staff were friendly and very helpful Made my arriving late much less stressful.

Plussat: Really nice diner !!

Miinukset: Bad smell from outside coming to the room

Plussat: Great location Beautiful room Helpful & friendly staff

Plussat: This hotel was better than I expected. The staff are friendly and go out of their way to make you feel welcome. We didn't get to stay in the Victorian building but our room was still great with many extras to make the stay comfortable....the beds were the best I think I have experienced in any hotel!

Miinukset: It was all very good.

Plussat: Location and staff. Hot pools were amazing.

Miinukset: Small amenities and a little dirty.

Plussat: Good location downtown, close to waterfront. My "lake view" room was dated, with some cracks in the doorframe and aging furniture. However, was clean and overall adequately comfortable. "Lake view" from 2nd floor simply means a view of the spa across the street, which is actually on the lake - we had no real lake view and actually paid extra for the "view". Would need a higher floor for the view. Room was not worth the price. I would recommend staying away from this hotel. 3 stars at best.

Miinukset: See above.

Plussat: Breakfast was fair. I was not well. Having had an early bout of diarrhea.

Miinukset: The controls of the aircon were complicated. Had to be turned to 30 degrees to get any heat. The spa was either on or off, full power. No adjustment on the nozzle volume of water. A white knob did nothing.

Plussat: Location, staff and amenities.

Plussat: The staff were excellent The restaurant provided one of the best meals. Highly rated The spa was clean and excellent and modern Rooms were excellent

Miinukset: Nil

Plussat: Location

Miinukset: Very old. Worn out. Black mold and calcification on bathroom fittings, carpet ripped in corners, lamps didn’t work, shower fittings broken, paint peeling off bathroom ceiling, curtains ripped off their hooks, only one light in the room. Very dark, side lamp was broken and had to get the maintenance man to replace at 9.45 at night Not good value for $185 at all. Drove down from Auckland to Visit my dad in hospital and all I wanted to do was go to the hotel and have a nice long shower after a very exhausting day, but I couldn’t even do that as the shower head fittings were broken and it just kept falling down. Felt like I was in a 2 star motel to be honest. Not happy at all. Wasn’t asked at checkout how my stay was, wasn’t given the opportunity to voice my concerns as there were several tour groups checking out and they were too busy

Plussat: Friendly helpful staff

Miinukset: Cracked basin in room 4005

Plussat: Clean and tidy rooms, great staff and easy location to get to and park the car.

Miinukset: Not much to dislike about the property

Plussat: Location and beds

Miinukset: Bathroom and smell

Plussat: Great location. Very clean. Great facilities (gym and pool).

Miinukset: No coffee in room or lobby - and at the prices for the room , thought some would be available. Once at hotel - saw room prices for much less than what I paid which was disappointing.

Miinukset: Plates for hot food are always cold

Plussat: Good location, rooms are comfortable, lounge and bar cosy and inviting

Miinukset: The reception staff is very friendly, but understaffed, >30minutes wait to check in, and more than 15 minutes to check out

Plussat: It was close to everything we needed ! Everything we wanted to do was walking distance if not walking distance it was only up the road.

Miinukset: The carpark isnt the best, deffinately need a back door or something for the back carparks. And carparks are also too narrow getting inbetween trucks or cars that cant park properly was abit tight.

Plussat: All went well, nice place to stay!

Plussat: We enjoyed the hot pools and room is comfy.

Miinukset: N/A

Plussat: Good location and close to a range of food outlets. Beds are comfortable

Miinukset: Perhaps not quite the standard of other Novotel properties I have used. Wind whistled around the windows in the bedroom. Paid wifi should be a thing of the past now. No bottled water. For the price, these should be standard fare.

Plussat: Great Location and abundant parking.

Miinukset: Terrible bathrooms with very old fittings and very bad shower, WC etc. Felt like a total waste of money. The breakfast was quite average in terms of quality of breads etc. Example, the croissant was soggy, terrible coffee machine with the worst coffee I had across my entire New Zealand trip. The breakfast was a total waste of money. I would recommend Pic Nic, a small breakfast place right next to the property which is great and even the hotel staff eats there only!!

Plussat: Bed was amazing Convenient to food and restaurants and main city streets Parking plentiful

Plussat: Simple, comfort room with excellent location to restaurants and parks.

Miinukset: Room is quite small for family of four

Plussat: Good stay and clean rooms, will come back.

Miinukset: Good.

Plussat: Everything is good, supermarket and shopping center is just opposite to the motel, very convenient.

Miinukset: Breakfast is fairly with the price.

Plussat: Very close to everything.

Miinukset: Emailed me after we checked out saying that the purple Cushion from the room was missing (Which we didn’t took. What are we going to do with it?)Other than that the staff was very accommodating and friendly. We only stayed for 1 night.

Plussat: Friendly staff with a good breakfast, so convenient place!

Miinukset: No

Plussat: Easy to find in rotoura, all attractions are an easy drive and not far away. It was quite and bed was comfy. The lady at check in was friendly and shared information about the area.

Miinukset: The bathroom was very old and the shower didn’t have a lip so the whole floor would get wet.

Plussat: We arrived there around 9pm, so didn't have time to look around the city. It seems to be located close to the city and there is a big shopping area just in front of the motel. Staffs were very kind. When we arrived there after office hours, there was a messege which let us know room No and password for the keybox on the door of the reception. The room was clean and well equipped. Nothing specially to be disappointed. Breakfast was basic continental. It's good enough to start a day!