Rotorua hotellit lähellä Government Gardens

Plussat: The manager was very helpful and welcoming, he allowed us to check in early as he had a room ready. He also let us lock up our bikes in one of his sheds when we were not using them so we could take our car out.

Plussat: Viihtyisä ja tilava huoneisto. Mukava terassi. Hyvällä paikalla. Yhteydet joka suuntaan. Rikinhaju katoaa viidessä minuutissa, joten se ei ole tekosyy olla tulematta Rororuaan.

Plussat: room was excellent, spacious, clean and warm

Miinukset: that we could only stay 2 nights

Plussat: Great facility. Lovely service. Great location.

Plussat: Everything was extremely neat and tidy. The spa worked well, was spotlessly clean as was the bathroom. The room was serviced each day and was really comfortable. Everything you needed was in the room. The bonus was this stay were the hosts, so welcoming and friendly. I will be passing this feedback on to all my friends and family

Plussat: Happy with the place lovely and clean welcomed when checking in

Miinukset: Nothing

Plussat: We loved Roturua!!! The hotel was very comfortable and convenient

Miinukset: nothing!

Plussat: Everything about our stay was awesome. Super clean, very friendly and helpful. Loved it! Would definitely stay again.

Plussat: Even though the motel was heavily booked the owners went out of their way to accommodate our needs even upgrading us to a fabulous unit. We loved our stay. The unit was very comfortable with everything that we needed and more. We would recommend this motel - it is on the edge of town so not too noisy but was handy to everything.

Miinukset: It was all good.

Plussat: Very nice place & good value for money

Miinukset: Nothing it was lovely

Plussat: The Service

Plussat: Definitely stay again recommend to all

Miinukset: Nothing

Plussat: Staff is awesome!

Plussat: Avulias henkilökunta ja hyvä aamiainen!

Miinukset: Vierellä kulkeva tie oli vähän meluisa.

Plussat: Lovely stay, great facility, lovely comfy bed, very enjoyable breakfast, and friendly staff. Very nice hotel.

Miinukset: Nothing. Great stay.

Plussat: Iso huone ja poreamme. Sijainti hyvä.

Miinukset: Huono äänieristys.

Plussat: The beds were very comfortable, the room and bathroom very clean. Breakfast was an added bonus and the location excellent. We could walk to the hospital where my sister was so we did not need to use the car on my twice daily visits. The staff were friendly, helpful and professional - well trained.

Miinukset: The shower curtain!

Plussat: Superior suit, all the staff super helpful. Breakfasts were great. Price was very little considering what we got. We will definitely be coming back.

Miinukset: Loved it

Plussat: Breakfast is my main meal of the day. The variety of foods availiable is both healthy and the choices are many.The staff make your bussiness excellent

Miinukset: The menu for tea needs more work or a chef. When you have a busy day it is nice to finish with proper meal not a pizza and chips.

Plussat: Sijainti, siisteys, henkilökunnan ystävällisyys.

Plussat: The beds were very comfortable, my husband and I have space to spread out :) Good shower pressure, continental breakfast is basic but a great bonus. Friendly service staff, overall a very comfortable stay, thank you.

Miinukset: Parking is a bit tight to turn around. They charge credit card fees (read fine prints)

Miinukset: Washer in laundry not working properly.

Plussat: The spa bath

Plussat: very homely and decent, good value for money spent

Plussat: The location within Rotorua

Miinukset: The hotel room furnishings were old, needed replacing and didnt feel clean. TV was old and needs replacing as did the bedding.

Plussat: The hotel was very central (main reason why it was chosen) also it ended up being very close to supermarket, reastaurants and shops. Position very good. Price was good and free breakfast sold it.

Miinukset: Room was smaller than others we encountered on our NZ holiday. Still the price was good and room adequate. Not complaining just noting.

Plussat: Good clean rooms and heated pool

Miinukset: I am Gluten Free or low Gluten and there was nothing on the breakfast menu I could eat. Boiled eggs or something similar would have been nice.

Plussat: Handy for shopping and visiting local attractions. easy walk to restaurants in the evening.

Miinukset: No

Plussat: Hyvä palvelu, siistit tilat ja suojaisa parkkipaikka.

Plussat: Peace and Quiet

Miinukset: No lunch or evening meal options - have to go out to eat.

Plussat: It was clean and the continental breakfast was layed out nicely. It was also central to the city centre and restaurants

Miinukset: Bed was very soft and sank in the middle.

Plussat: Beautiful and clean. Really quiet-maybe just this time of year? Loved the supply of linen and discouraging use of sleeping bags Really friendly receptionist Big spacious areas :)

Miinukset: The doors were a little loud but appreciated the auto locking and security. Dashing to the buildings a bit hard in the rain.

Plussat: Clean. Peaceful.

Miinukset: Nothing

Plussat: Bed is comfy and everywhere is clean.

Miinukset: The light in the room could be more brighter

Miinukset: As usual. Worth it. Just cook what ever you want but please keep it tidy and clean after finish your meal....

Plussat: Love the beds. They are amazing.

Miinukset: Staff on arrival were not very friendly or welcoming. Possibly due to understaffing.

Plussat: Nothing much

Miinukset: Everything

Plussat: Good location downtown, close to waterfront. My "lake view" room was dated, with some cracks in the doorframe and aging furniture. However, was clean and overall adequately comfortable. "Lake view" from 2nd floor simply means a view of the spa across the street, which is actually on the lake - we had no real lake view and actually paid extra for the "view". Would need a higher floor for the view. Room was not worth the price. I would recommend staying away from this hotel. 3 stars at best.

Miinukset: See above.

Plussat: Very pleasant staff, we had a lovely spacious room with a great view and comfortable bed. The location is ideal. We didn't use the pool but it looked lovely.

Miinukset: Unfortunately the bar is closed, so drinks can only be purchased when the restaurant is open. The water pressure on the shower was a little lacking.

Plussat: Staff were great and also the heated included pool

Miinukset: The hotel was old outdated we didn't receive any assistance with our bags due to our rooms being the furthest away from front entrance, no spa and day spa facilities were open as that was the whole reason for us wanting to stay there hoping that we could use all amenities there and was very much over priced for the stay we had. Definitely not a 4 star that it was made out to be.

Plussat: There was no buffet breakfast as advertised. There were breakfast options but no hot breakfast for the smaller appetite. I asked for a half portion but paid the full portion price. The main bar was closed, only one restaurant open and spa was closed. I think hotel operating on a budget due to Covid and no tourists. Rooms clean and pool lovely but that is where it stops.

Miinukset: The Millenium website does not state that certain amenities closed and food at only restaurant open limited. I feel the website should acknowledge that parts of the hotel closed.

Plussat: We stayed in a lake view facing room and the view was beautiful. The hotel is nice and close to the restaurants.

Miinukset: Our booking included a free breakfast but by the time we checked into the hotel (3pm-ish) all the time slots were full except for 7am, no one wakes up that early on a Sunday... so we didn’t end up having breakfast. I don’t understand why there was such a limited number of people allowed eating in the restaurant at one time as we’re in Level 1 and don’t have to practice social distancing anymore. The pool and spa was closed while we were there and from what I read on the hotel flyer it has been for a while due to covid 19, this wasn’t noted anywhere when I made the booking (and I only booked 1 week before our stay). Overall I would not stay here again as I can get better bang for my buck in smaller hotels/motels.

Plussat: Didn't eat at the hotel.

Plussat: The hotel was in a central location within easy walking distance to the city centre. The facilities were very good as was the service.

Plussat: We had a Club Room which has an excellent view of the lake, continental breakfast, and happy hour. It is also across the street from Polynesian Spa which is the main reaon we stayed there.

Miinukset: It is a very large complex with lots of tourist groups. So the hotel is very busy. But a Club Room avoids the congestion.

Plussat: relaxing with family and frirends

Miinukset: spa room had lecking roof but it it was under repair so no problem

Plussat: we have stayed there a number of times and like the general atmosphere, appearance and services and proximity to city centre

Plussat: I very much enjoyed the spa where I had two treatments. The staff were very helpful and friendly.

Miinukset: The bathroom badly needs updating, and some more towel rails! I found it difficult having a shower in a narrow bath with a rounded bottom. I kept hitting my head on the shower head! Good pressure though.

Plussat: Comfotable rooms - excellent restuarant, rooms abit too warm

Miinukset: one of our party did not have her details and room added prior arrival

Plussat: Welcome and Farewell gestures by management

Miinukset: Quality of diner: a little pretentious

Plussat: Great facilities. Lovely large room overlooking the lack and spa complex. Paying the extra to get this view was so worth it. Looking forward to staying again.

Plussat: Good, friendly service. Very comfortable room. Had dinner in the restaurant - excellent. Lovely location.

Plussat: Convenience for local amenities and value for money

Plussat: Location

Miinukset: Restaurant was not worth the money very expensive for a Buffett meal ,cold room even with the heating on full , no car parking took ages to find somewhere to park , waited ages at the bar to get a drink

Plussat: Breakfast was ok but no marmalade!! Croissants and cup cakes were hard and crumbly. Apart from the seafood which was excellent, the buffet dinner was disappointing. Also too many unruly children running and shrieking everywhere. I realise it’s a family affair but some control of children by their parents would make for a better dining experience. Not your fault I know.

Miinukset: Maybe better lighting in the room at night.

Plussat: Exceptional food breakfast and tea. Location to town was awesome.

Plussat: Great weekend stay! The buffet breakfast was a high standard. The room was clean.

Plussat: Location, View, parking,

Miinukset: Would appreciate someone to help us elderly with our cases. No one offered but were there. Bathroom not very clean . Dusty in bedroom .

Plussat: location

Miinukset: -noisy neighbours in corridor, running and talking loudly. -room very congested with 2 double beds . -no microwaves. -spa working on Saturday as lots of visitors but only 2 working for Sunday and couldn't use it as they were occupied. Went and spoke to receptionist and advised that she has no idea why closed and she will talk to maintenance and advise -but never came back to us. Told us to wait for the other 2 spa occupants to get out of spa and then use but they were there for hours, which we waited for an hour.

Plussat: All went well, nice place to stay!

Plussat: View, position, comfortable bed and thermal pools

Miinukset: Grubby carpet, poor fixed shower over bath with variable water temperature, slow check in, hotel guide on tv didn’t work and help promised but didn’t happen, poor selection of tea & coffee, no minibar

Plussat: Coffee shop across the road. And super comfortable bed

Plussat: Fantastic location, very obliging staff - they let us check out one hour later at no extra costs

Miinukset: Nothing went wrong

Plussat: It was well slituated and served a good breakfast.

Plussat: Very curteous and helpful staff, clean and comfortable rooms, location excellent, easy walk to lake and shops and restaurants

Miinukset: None at all

Plussat: A very comfortable four nights. Staff friendly and helpful. Room very comfortable and clean. Excellent buffet breakfast. Plenty of parking spaces. Conveniently situated within walking distance of local restaurants and shops, and driving distance to the many attractions in the area.

Plussat: The buffet in the hotel restaurant was very nice, as was the service. Our room was quiet and comfortable enough.

Miinukset: Room had no opening windows for fresh air and the air conditioner was inefficient. The number of teabags were minimal.

Plussat: Clean and comfortable, good choice at breakfast. Close to town centre and lakeside. Reasonable size carpark. Free internet access was useful.

Miinukset: The hotel has free internet access but limited time per day and is data capped. If you pay for internet access it is also limited time and also data capped at a very low data maximum. I would suggest that Novotel in general review the internet access policy for its customers. This is not a complaint but rather a suggestion.

Plussat: Hyvätasoinen hotelli hyvällä paikalla Rotoruassa. Siisti huone, hyvä buffet-aamiainen. Henkilökunta osasi hyvin neuvoa nähtävyyksiin tutustumisessa.

Plussat: In a wonderful position for views across lake and close to shops and restuarants.

Miinukset: Nothing

Plussat: Location is great and the room has everything we needed. We travel to Rotorua very often and this will be the place to stay!

Miinukset: Pilows are too thin, a bit uncorfortable.

Plussat: Visited the Maori cultural evening at the Matai Village which was Excellent

Plussat: Quiet and Peaceful location. Close to Restaurants and I Site for picking up tours.

Miinukset: Not enough staff on Reception desk to cater for Checking in/out and answering questions. I Never saw anybody at the concierge desk to assist guests.

Plussat: Everything else. Comfy bed good bathroom etc

Miinukset: Covid affected the interaction, meals bar etc unfortunately.

Plussat: N/a

Miinukset: Everything was good

Plussat: Clean linens. Parking. Good location by the lakefront and relatively short walk to the main avenue.

Miinukset: Small room. Dirty bathroom floor. Billed incorrect nightly rate on checkout. Sulfur smell occasionally in the room. Fire alarm for a non fire situation at 5:00 AM - stood outside for 40 minutes to then be let in without any explanation.

Plussat: The location was great

Miinukset: No car park, very hard to find car park, the bed was smelly, and the bed was too hot.

Plussat: Great location and easy access

Miinukset: Due to no curtain nets up , we had to keep drapes closed throughout the whole stay as the guests in the adjacent motel could see directly into our room ! We were on the 3rd floor , no privacy at all !

Miinukset: Booked a room with city view but received a room facing front road... Running toilet all night. Carpark was a problem. We went late dinner returned and had to park 5mins away from the hotel at 10.30pm.

Plussat: The room is very clean.

Miinukset: The room was very poorly decorated and divided with no closet space or easy walkable areas inside of it.

Plussat: Its easy walking distints 2 bar and resturants

Plussat: The location , quiet, close to restuarnats and shops. Excellent Hotel will stay again.

Miinukset: we felt the continental breakfast was far too expensive and would not have breakfast at the Hotel again.

Plussat: loved the staff,location,price and breakfast

Miinukset: room was tiny..way too small for a family,and we had wet towels left in our room for two days..had to take them to the housekeeper myself..

Plussat: The room although small was very clean and comfortable, the lifts,hallways and reception areas etc., were also very clean & well maintained.

Miinukset: The design of the hotel room we were in didn't allow for a window to be opened for outside air, the air conditioning did help to solve this though.

Plussat: Rooms tidy, modern and well appointed.

Plussat: Good value for money. Bedroom is better than others found in similiar Ibis Hotels.

Plussat: it was a good central location, warm comfortable room.

Miinukset: lack of in house services, mini bar, movie options, atmosphere

Plussat: Lokality, female room only with private bathroom and toilet

Miinukset: The kitchen doesn't have a good equipment, not good wifi connection

Plussat: Great room. Comfy bed. Great location. Friendly staff.

Miinukset: N/A

Plussat: Glad I could see my car parked from my room. I was stressed about my husband's operation at the Rotorua Hospital and the short-walking distance there and back helped to ease the stress. Other guests were friendly to say hello to. My first impression with the front staff at check-in time was welcoming, along with the others - that's all I needed.

Plussat: The pool and there were two house keeping women they were nice very accommodating when we were having issues with the male at the desk on night shift and the female at the desk during the day. The two housecleaning women who were on two different shifts were friendly and did everything they could to make us feel welcomed after the front desk people were clowns.

Miinukset: BED BUGS in Room 209!! The double bed had bed bugs and the two people from our party who slept in the bed had bites and had to take the big fat live bed bugs down to the front desk who then tried to blame them for bringing bed bugs into the place after staying at other backpackers when we literally drove from our homes in Auckland to Rotorua with no bed bugs. The kicker is when the cleaner said to us “Oh I thought we got rid of the bed bug problem in this room especially in that corner” pointing to where the double bed was. Yes they moved us to another room and they paid for all of our belongings to be dried in the dryer to kill any chance of us catching bed bugs in our clothes or bags. DISGUSTING!! The people who worked at the front desk at night and during the day they were rude. House keeping helped us instead they were nice and friendly.

Plussat: The facility is very convenient location wise. Good view from double room.

Miinukset: The hot pool was not very warm. I asked the night reception and he said he could not correct the temperature.

Plussat: In the kitchen is new equipment. No drinking policy!

Miinukset: Price in hostel per 1 night was higher than via booking...

Plussat: Location.

Miinukset: Noise, dirty

Plussat: Very good and big room for great price. Great thermal pools, fast Internet and very good location. Best backpacker hotel on New Zealand I saw.

Plussat: Good deal with food

Plussat: I like the location

Miinukset: the bar is too close to my room

Plussat: Easy to find and close to all services

Plussat: I stayed in a double room without bathroom and was dirty and the bed terrible. The kitchen was OK.

Plussat: everything what more could u ask for excellent location and awesome stay definitly would like to go back.... highly recomended