Rotorua hotellit lähellä Government Gardens

Miinukset: lack of air conditoning

Plussat: The spa bath was so deep and refreshing! The team were also super helpful and kindly spent a lot of time providing recommendations. Sky tv and an espresso machine was also good.

Miinukset: Nothing, it was very good value for money!

Plussat: The private Spa pool attached to our suite, and the size and spaciousness of the suite.

Miinukset: There should have been an AC in the suite. It used to get very hot during the day.

Plussat: Viihtyisä ja tilava huoneisto. Mukava terassi. Hyvällä paikalla. Yhteydet joka suuntaan. Rikinhaju katoaa viidessä minuutissa, joten se ei ole tekosyy olla tulematta Rororuaan.

Plussat: Excellent location and lovely staff who gave us good recommendations on what to do and see.

Plussat: Mike the Manager of the place was so accommodating. My wife had a fractured foot just before the trip. And he made our stay as comfortable as possible. Getting us a lower floor unit and assisted us in all our request without hesitation. I would definitely recommend this property as it’s also situated strategically close by to all the tourists spots in Rotorua. I had a pleasant stay.

Plussat: We loved Roturua!!! The hotel was very comfortable and convenient

Miinukset: nothing!

Plussat: Everything about our stay was awesome. Super clean, very friendly and helpful. Loved it! Would definitely stay again.

Plussat: Excellent accommodation in every way possible! Nick and Rebecca are two great hosts that give excellent advice and have a great sense of humour. The bikes we could take for free were a big plus and the cleanliness of the facilities is superb. All staff members as such are equally contributing to the wellbeing of the guests, way to go! If we should ever return to New Zealand, this is the place where we will return.

Miinukset: There was nothing to dislike

Plussat: Room was well stocked with amenities and very comfy ,spotlessly clean Easy to find great location Rebecca and Mike are so helpful and lovely people

Miinukset: Couldn't figure out how to work tv but we didn't have more than 5 mins to watch it anyway

Plussat: Rooms were nice and clean, bed was comfy. Had a huge spa bath.

Miinukset: Every thing was great.

Plussat: Avulias henkilökunta ja hyvä aamiainen!

Miinukset: Vierellä kulkeva tie oli vähän meluisa.

Plussat: Friendly staff, good location

Miinukset: Small room, no security lock on door

Plussat: The room was comfortable. There was also a hot tub!

Miinukset: Staff were not very friendly at first.

Plussat: A good location to walk out to the centre. However it is not next to “eat street “ as other hotels are . The room was comfortable and clean.

Miinukset: I thought about using the pool but when I returned from a walk at around 3.30pm the cover was over the pool. I don’t know the reason why as the receptionist was busy at the time and I did not ask . Also the hairdryer in the room might have been faulty as it only stays on for a few seconds before cutting out . I reported this to the receptionist in checking out who agreed to look at it .

Plussat: Location

Miinukset: No room service for breakfast No towel rail

Plussat: Iso huone ja poreamme. Sijainti hyvä.

Miinukset: Huono äänieristys.

Plussat: Location is good. Just on edge of Rotorua. Walking distance to center and large mall just across the street. Staff very helpful.

Miinukset: No separate airco in the bedroom. Only one airco which is in the living room.

Plussat: Very good breakfast, fresh juices and fruit, good bread

Miinukset: Nothing

Plussat: Air conditioning

Miinukset: Rooms very small. Staff were pleasant but not well trained

Plussat: Nice and clean. Bed was comfy.

Miinukset: There was nothing wrong with the room.

Plussat: Sijainti, siisteys, henkilökunnan ystävällisyys.

Plussat: Clean nice rooms. Hotel had a nice ambient. Staff was welcoming and helpful.

Plussat: We were welcomed warmly as soon as we walked in. The room was beautiful, clean, and comfortable. We can’t fault anything for our stay. I wish we would have stayed more than one night and enjoyed the facilities more such as the pools and the restaurant.

Miinukset: None.

Plussat: Good location in a nice historical building.

Miinukset: The rooms could use a makeover.

Miinukset: Room was exceptionally small.

Miinukset: The room door was so difficult to open. Shower rood was too small for wheelchair users.

Plussat: Nice big room and bed very comfortable. Food very nice at dinner

Miinukset: Staff in the restaurant inefficient. Bar staff unfriendly. Quite old fashioned needs some money spent on it to make it the establishment it aspires to be.

Plussat: Great location. Excellant staff.

Miinukset: Parking is a problem. No AC. Bed very soft.

Plussat: Staff were friendly and very helpful Made my arriving late much less stressful.

Plussat: Good location near center of town, the I-site and many good restaurants. Hotel has a unique and very good dinner show on Sat. nights. Hotel has its own thermal hot pools accessible from the rooms.

Plussat: This hotel was better than I expected. The staff are friendly and go out of their way to make you feel welcome. We didn't get to stay in the Victorian building but our room was still great with many extras to make the stay comfortable....the beds were the best I think I have experienced in any hotel!

Miinukset: It was all very good.

Plussat: great atmosphere, good food and facilities

Miinukset: a touch expensive for what it is

Plussat: Good location downtown, close to waterfront. My "lake view" room was dated, with some cracks in the doorframe and aging furniture. However, was clean and overall adequately comfortable. "Lake view" from 2nd floor simply means a view of the spa across the street, which is actually on the lake - we had no real lake view and actually paid extra for the "view". Would need a higher floor for the view. Room was not worth the price. I would recommend staying away from this hotel. 3 stars at best.

Miinukset: See above.

Plussat: Breakfast was fair. I was not well. Having had an early bout of diarrhea.

Miinukset: The controls of the aircon were complicated. Had to be turned to 30 degrees to get any heat. The spa was either on or off, full power. No adjustment on the nozzle volume of water. A white knob did nothing.

Plussat: Location, staff and amenities.

Plussat: The staff were excellent The restaurant provided one of the best meals. Highly rated The spa was clean and excellent and modern Rooms were excellent

Miinukset: Nil

Plussat: Location

Miinukset: Very old. Worn out. Black mold and calcification on bathroom fittings, carpet ripped in corners, lamps didn’t work, shower fittings broken, paint peeling off bathroom ceiling, curtains ripped off their hooks, only one light in the room. Very dark, side lamp was broken and had to get the maintenance man to replace at 9.45 at night Not good value for $185 at all. Drove down from Auckland to Visit my dad in hospital and all I wanted to do was go to the hotel and have a nice long shower after a very exhausting day, but I couldn’t even do that as the shower head fittings were broken and it just kept falling down. Felt like I was in a 2 star motel to be honest. Not happy at all. Wasn’t asked at checkout how my stay was, wasn’t given the opportunity to voice my concerns as there were several tour groups checking out and they were too busy

Plussat: Friendly helpful staff

Miinukset: Cracked basin in room 4005

Plussat: Clean and tidy rooms, great staff and easy location to get to and park the car.

Miinukset: Not much to dislike about the property

Plussat: Location and beds

Miinukset: Bathroom and smell

Plussat: Great location. Very clean. Great facilities (gym and pool).

Miinukset: No coffee in room or lobby - and at the prices for the room , thought some would be available. Once at hotel - saw room prices for much less than what I paid which was disappointing.

Miinukset: Plates for hot food are always cold

Plussat: Good location, rooms are comfortable, lounge and bar cosy and inviting

Miinukset: The reception staff is very friendly, but understaffed, >30minutes wait to check in, and more than 15 minutes to check out

Plussat: It was close to everything we needed ! Everything we wanted to do was walking distance if not walking distance it was only up the road.

Miinukset: The carpark isnt the best, deffinately need a back door or something for the back carparks. And carparks are also too narrow getting inbetween trucks or cars that cant park properly was abit tight.

Plussat: All went well, nice place to stay!

Plussat: We enjoyed the hot pools and room is comfy.

Miinukset: N/A

Plussat: Good location and close to a range of food outlets. Beds are comfortable

Miinukset: Perhaps not quite the standard of other Novotel properties I have used. Wind whistled around the windows in the bedroom. Paid wifi should be a thing of the past now. No bottled water. For the price, these should be standard fare.

Plussat: Great Location and abundant parking.

Miinukset: Terrible bathrooms with very old fittings and very bad shower, WC etc. Felt like a total waste of money. The breakfast was quite average in terms of quality of breads etc. Example, the croissant was soggy, terrible coffee machine with the worst coffee I had across my entire New Zealand trip. The breakfast was a total waste of money. I would recommend Pic Nic, a small breakfast place right next to the property which is great and even the hotel staff eats there only!!

Plussat: Bed was amazing Convenient to food and restaurants and main city streets Parking plentiful

Plussat: Simple, comfort room with excellent location to restaurants and parks.

Miinukset: Room is quite small for family of four

Plussat: Good stay and clean rooms, will come back.

Miinukset: Good.

Plussat: Everything is good, supermarket and shopping center is just opposite to the motel, very convenient.

Miinukset: Breakfast is fairly with the price.