Friendly staff, clean and quiet room with free wi-fi, bottled water, tea and coffee, great location walking distance to many restaurants, bars, coffee shops and tourist attractions Pricey bar and restaurant
nothing Poor internet connection. Poor security. Location near night club, not safe at night time. Dirty bedsheet.
From the moment you arrive, you are aware you are in a special place. The understated luxury and the attentive but discrete staff mean you can enjoy your stay in the knowledge everything you need is at your fingertips while enjoying as much privacy as you need. The wood-paneled design theme is carried through the hotel from the lobby to your room, which is a haven from the hustle and bustle of the big city. Do ask for a quiet room though as the noise of Toronto's condo construction boom can interrupt the tranquility in some areas (a problem not unique to Le Germain). But the hotel has even thought of that. It helpfully provides ear plugs in the bedrooms for those who are sleep-challenged. It's just one of the many little and big touches that make this hotel an oasis in the entertainment district of Canada's largest city, just a short distance from Toronto's island airport served by the Porter airline. 1. Super staff who don't get "in your face" 2. Understated charm of hotel with thoughtful design touches 3. FantastIc bedrooms with plenty of space (judging by our room) 4. Convenient location in Toronto's downtown theatre district and close to waterfront
Rooms need a refresh.
The staff were very friendly and helpful. Accommodations were clean and modern. Within walking distance to many restaurants and other attractions. Had difficulty keeping the room cool; the air conditioner would stop cooling occasionally. The staff was prompt with a response and a fix.
Location was great Room wasn't very clean and the power went out shortly after we arrived and was down for several hours. This might not have been the hotel's fault, but there was no effort put in to mitigating the issue for the guests (i.e. providing battery powered lights, communicating progress on power restoration). Valet parking was overpriced and, considering the overall cost, this was very poor value for money.
Conveniently located. Parking available for $10/ day
The only good thing is its location in downtown. It's not safe here. Anyone can use the elevator which belong to the mall and can go to the hotel rooms at night. Staffs are not helpful. One chinese women staff is rude. This place is served by chinese staffs mostly.
good amenities: flat screen TV, very comfortable bed, stove, refrigerator, microwave oven and a bath tub. air-conditioning is very noisy. When it was on, I cannot hear the TV. The air-conditioning has to be turned on intermittently if you want to watch the TV.
Dirty. Scary. Long term. Windows were broken. Uncomfortable part of town.
I loved the staff so much! They where so helpful especially an older woman there who helped me to get to all the hot spots around town!
location is not far from the garment/fashion district and Ryerson University. Easy access to transit. The entire property feels dingy. I stayed for two nights--wouldn't want to stay any more. There are also no keycards at the hotel--I was given a key for the front door and a key to my room.
Staff was very friendly, hotel was clean, and in a really good location. Only thing that would have made it better was if they offered late checkout, but other than it was a nice place to stay if you don't want to spend too much.
Not much. No room check in had to go to bar and walk through a very busy jazz club. Could barely hear the BARTENDÈR giving us keys to our room. The club was over packed and was a pain in the ass to get out of. Room was çold and t.v. had limited channels. Washroom was a joke....stupid set up. Woke up the next day and when we were leaving we noticed about 15 police officers eating breakfast watching us walk down the stairs...very uncomfortable!!! The noise is just unbeatable and you will get no sleep...DON'T BOOK HERE!!!