Toronto hotellit lähellä St. Michael's Cathedral

Plussat: Room service was delicious, room was amazing (especially the bathroom), and the location was great.

Miinukset: Staff could’ve been more welcoming, got comments like “here to visit the lobby?” when we were returning to our rooms, etc.

Plussat: the attentiveness of the staff who were anticipating our wishes

Plussat: The staff prepared our room according to our special requests with top flight attention to details.

Miinukset: The bathroom entry doors - very difficult to open from the inside and the outside.

Plussat: The best thing about this hotel was the staff. Every person we came in contact with was so friendly and helpful. It was amazing.

Miinukset: For the price, and this could take into the prices for hotels in the area, I didn't think that the room was worth the price. The view was ok and the overall hotel room was ok. Not fantastic which is what I would expect for the price point.

Plussat: Amazing super friendly staff! So polite and all about being top class! Amazing! That's what a hotel should be like! Room was super comfortable and they went out of their way to take care of every little thing. Gorgeous views! Just a wonderful experience. Swimming pool was gorgeous and they had private cabanas by the pool side!

Plussat: Excellent

Miinukset: The extra for each room / the incidental charges 50% per night Is too much

Miinukset: They double charged me

Plussat: Clean and confortable

Miinukset: Breakfast too expensive and not so much choices

Plussat: Great hotel goos staff

Plussat: Bar food very good. Good Asian restaurant next door. Service in bar and gym excellent.

Miinukset: Dreadful lobby musicians. Constant selling pressure from front of house staff. Shangri La seem to have started squeezing the pips for profit.

Plussat: Everything is perfect

Plussat: The concierge was amazing !!!

Plussat: Very comfortable bed, fantastic staff

Miinukset: Room service food could be better

Plussat: Internet quick / all perfect

Miinukset: Nothing

Miinukset: The staff at reception was not so friendly some times

Plussat: front desk staff were awesome room was amazing not much of a view but oh well.

Miinukset: well for starters employees on 31st floor were very unhelpful completely useless the attitude was like they did not want to work on Saturday or something I asked question did not get clean answer etc.

Plussat: attentive staff, nice size room, big bathtub

Miinukset: bed was a little soft for my liking

Plussat: Whe I was over charged by 117 dollars

Miinukset: When I was over charged by 117 dollars

Plussat: Location was perfect Very nice room It is expensive but worth it I loved it

Miinukset: Crowded and busy

Miinukset: They don''t have the basic amenities in the room! You will have to ca and request for it! Its a hassle. When you do call it takes a long time to get them.

Plussat: Comfy bed

Plussat: Adding to the great location, staff and service are excellent. Clean room and nice bathroom, comfy bed and good amenities in general. Valet parking is a bit pricey.

Miinukset: Pricey valet parking

Plussat: Excellent staff and service

Miinukset: Whoever cleaned the room should have been overseen because it was a sloppy cleaning

Plussat: The location, the staff and the property itself were amazing

Plussat: Great staff. perfect location. Fantastic price and amazing room. Loved it.

Miinukset: Bed was a bit short.. lol

Plussat: Great room with small kitchenette and fridge to store drinks etc. Comfortable bed. We stayed in the historical section of the hotel.

Plussat: The place had a nice kitchenette, with even a washing machine and a dishwasher. Although I was only there for a couple of days, I can imagine it's excellent for traveling with family or a long-term stay. The staff, including the cleaning staff, were all super nice.

Miinukset: Everything was great.

Miinukset: It was perfect

Plussat: Value for money! Excellent service

Miinukset: Interiors need an update

Plussat: The staff was very friendly and helpful. Breakfast buffet was excellent

Miinukset: Our air conditioner was not working and it was very hot in our room. We phoned down to get it fixed and a maintenance man arrived. He had to turn the heat on to thaw the ice around the filter to change the filter and we were sitting in our room in a heat box. When he came back he changed the filter but all the water was all over our floor from the old filter/ice and no one came to clean it up.

Plussat: Location, room size

Miinukset: Missing a long mirror in room 1105

Plussat: The bed was so comfortable! Food was delicious and service was outstanding

Plussat: Location was key and why I stayed there, being ideally suited to work and a favourite breakfast location for the following morning. The constant text messages from the hotel were a bit OTT but the novelity of getting them just about out-weighed this. It's a nice touch that makes one feel a bit more special, not just a number to fill a room.

Miinukset: Knowing the building is old / historic I appreciate there are limitations when compared to a more modern building; however, the lack of water pressure and the fact that both the sink and bath faucets did not have any (and I mean any) cold water come out (requiring trips to the kitchen sink just to fill an ice-bucket with cold water to even out the temperature) was both inconvenient and unreasonable. Also, the noise that permeates into the room from just general traffic outside on the corridors is perhaps the worst I've ever experienced. It suggests the doors are are not thick enough or sealed enough (around the edges) to lessen / damped the sound travel. Finally, the TV; I know it's a 'thing' that today's hotels wish to limit the choices available to the guest by putting them into a so-called 'hotel mode', but that's not to say I agree with this policy. It has the opposite effect of putting the guest at ease; in fact, it makes one feel like an unwelcome (and untrusted) visitor. Again it's something I've noticed with increasing regularity, so it's hardly a specific issue with your organization. Still, it's annoying. However, one aspect of your TV that was peculiar and never experienced elsewhere was the fact that the TV wouldn't turn off with the remote. I had to get up and turn it off at the monitor (underneath). So all this accumulated into a one-night stay that makes me hesitant to ever come back again, which is a shame for the reason that I did like above.

Plussat: Staff was super friendly and helpful. In suite laundry was major bonus to wash and dry running gear before packing into suitcase. Room comfortable, well appointed. Historical building was neat, lobby nice, convenient location downtown. Valet parking was expensive but necessary as there appeared nothing convenient around. Well suited to transit and walking. Views were fantastic from 36th floor suite, and gym was great, with super views, on 17th floor. Sandwich/pastry shop off lobby was good, Starbucks immediately across street.

Miinukset: No in suite breakfast option, so either be prepared (and make use of in suite kitchen), hit restaurant downstairs (which seemed expensive), or plan for pastry or coffee shop mere steps away.

Plussat: Great location and very clean.

Miinukset: You can’t bring drinks from the hotel lobby bar to your room!

Plussat: Very nice property and location overall

Miinukset: Construction going on on our floor not told in advance nor asked at checkin if we minded. A little rude at the price we paid to be staying in a construction area!

Plussat: The breakfast was very good, cut up fruit was freshly made. There was an excellent variety to choose from, quality of the food was above average. The location was ideal, very close to a subway station, dining options, not to mention a variety store. The check-in staff was knowledgeable, courteous, and attentive to details. Check-in and check-out was handled efficiently. Saba from housekeeping did a wonderful job and was personable. The layout of the room was very well thought out and works well.

Miinukset: Would have loved provisions in the kitchen for evening tea. The pillows were too soft which I found uncomfortable. The safe was located in the top of the wardrobe which could only be accessed by very very tall people thereby proving useless to petite or average height individuals.

Plussat: Great rooms, good restaurant.

Miinukset: Little pricey.

Plussat: Location

Miinukset: Pricey

Plussat: Great location

Miinukset: Loved it

Plussat: The friendly staff and their great efforts to make us comfortable. The cleaning staff did an excellent job. The staff in the restaurant were knowledgeable and efficient.

Miinukset: Would have liked a toaster in the room, otherwise everything was great.

Plussat: The room was very comfortable.

Plussat: Everything!

Plussat: Suites were clean and set up nicely.

Miinukset: Nothing

Plussat: Clean, friendly, good location

Miinukset: Breakfast would be nice addition. Prices for everything were high

Plussat: Very quiet hotel. The suite was very spacious, huge bathroom and well equipped with coffee machine and microwave. In the heart of Down Town Toronto!

Miinukset: nothing

Plussat: The beds were incredibly comfy, the safe was the perfect size for everything I needed to store. The room itself felt very comfortable and the view was awesome. the hotel restaurant was great, and the staff were very friendly and accommodating. It felt kind of like an oasis in the chaos of the city.

Miinukset: These are all nitpicks for the sake of nitpicks and did not have a great negative impact on my stay: It seemed like at least one elevator was broken at all times. And the wait times for said elevators were very long. The breakfasts were fantastic but the contents weren’t very consistent. I ordered the same thing every morning and what I received was wildly different every time. Sometimes I didn’t even receive things that were advertised on the menu, such as potatoes. The internet was also very slow and unreliable

Plussat: The room

Miinukset: It was good but the elevators were problematic all weekend and I recently had lung surgery so taking the stairs wasn’t ideal. During the day and again when I left with my luggage

Plussat: Spacious and comfortable rooms

Plussat: Excellent location, fantastic room, decent gym

Miinukset: Due to the Toronto film festival the price was much higher than normal (which could be said of all hotels) at the normal rate it’s excellent value. For the rates during that week I would expect a full time butler.....

Plussat: Great location Comfortable Beds and spacious rooms Good breakfast

Plussat: Clean modern room right in the heart of Toronto's entertainment and shopping areas. Great food (not so great Caesar salad) in the dining room at a great value. Staff was very pleasant and the pet friendly floor was quiet and very restful.

Miinukset: Nothing

Plussat: Location was great walked or took subway everywhere. All staff that we talked to were super helpful and friendly.

Miinukset: Ac in room was loud. Felt like they were overcharging for parking, you could pay at the meter for 18 dollars a day (week day) and the said it was 33 dollars for in and out privileges. Might be more worth while if you have to go out alot or on weekends.

Plussat: The hotel is well placed just a short walk from Union Station and CN Tower. Across the road are several restaurants and bars, and the St Lawrence market is only a block or two away. The Distillery District is a little further, but still within a comfortable walk of the hotel. The hotel itself is well laid out with a lovely restaurant (Cafe Nicole) on the ground floor. We dined there several times, aside from being there for breakfast, and the meals were excellent. Our room was big and comfortable (for the three of us), with a large airy bathroom. The safe was big enough for our laptop, and there was a kettle as well as the coffee maker. We never had to wait very long for a lift, and they're big enough for several people with luggage (not all hotels think of this). Overall we really liked the Novotel and it made our stay in Toronto that much more pleasant.

Miinukset: The airconditioner had a problem which caused the carpet around it to become soaked. Unfortunately my bag was lying there, but no clothing got affected. The hotel attended to it quickly, but the problem recurred and the carpet remained wet until we left a couple of days later. Housekeeping kept turning the airconditioning back on (the technician advised us to turn it off when absent to stop the overflow problem) and setting it to 3 degrees C below what we had left it on. These are minor issues, though, and our overall impression of the hotel is still very positive.

Plussat: The hotel was close to downtown activities but away from the hustle & bustle. The staff was very friendly and accommodating

Miinukset: There was nothing about the hotel we did not like.

Plussat: Location is fantastic and lots of restaurants close by.

Miinukset: The lights that are attached to the wall near the beds were broken and some held on with electrical tape. Descriptions says newly renovated you won't expect there to be damages already or if anything replaced.

Plussat: Excellent place to stay Staff were very friendly and helpful. The room furnishings and general amenities were to a high standard.

Miinukset: More information about the hotel and local amenities available in the hotel room would be beneficial

Plussat: Close to where we were going.

Miinukset: Parking was a bit of a nightmare. We come from north and only drive trucks. The height in parking garage was just barely high enough for us to park. There were no other parking areas available

Plussat: The breakfast could have been hotter, but there was lots of choice, and the service and presentation was good. The location in downtown Toronto was amazing. We could walk everywhere we wanted to go.

Miinukset: Parking was expensive. However, we did have in a and out privileges, which was good.

Plussat: Comfy beds. Swimming pool and jacuzzi. Location