Toronto hotellit lähellä Metro Toronto Convention Centre

Plussat: Nothing.

Miinukset: They did not have our hotel room ready even though we arrived 3 hours after check-in. They then proceeded to downgrade us to a room that did not have a skyline view or the large tub that I had booked (shouldn't they always upgrade if they mess up??!!)

Plussat: The property itself was spectacular. The staff were great and most importantly it was a very nice and comfortable stay! Had a great time!

Plussat: Amazing hotel. We celebrated our anniversary with a "staycation" during the pandemic and stayed in the room with a soaker tub. Unfortunately they only had a few floors open so at first we were put on the 6th floor which did not have the city/lake view that was shown on the booking website. Luckily Chrissy at the front desk was more than accommodating in putting us into a better room that exceeded our expectations!! A beautiful hotel with great service (although I can't speak to any of the amenities as they were all closed during our stay)

Plussat: Location was great walked to so many places. The staff was so nice and helpful. It was a great place to stay.

Miinukset: No

Plussat: great location and views. comfy bed. love the bath. convenient parking.

Miinukset: no water for a while. but note that the hotel was mostly empty. was fixed in no time once reported.

Plussat: Amazing service , great employees Wonderful service , got the early check in like I wanted . Employees were wonderful really had me thinking about staying another night . Will definitely come back .

Miinukset: Just wished the bar opened longer on weekends

Plussat: The staff are very courteous, the Char bar staff are well versed in mixology, the rooftop addition is classy, and the hotel is in close proximity to some really fun places including the CN tower, Rogers Centre, the aquarium, and the Steam Whistle Brewery!

Miinukset: The towels were okay but we would have preferred them to be larger and softer.

Plussat: Great location with harbour front view! Room is very clean with a deep bath tub. Staffs are responsive and friendly.

Plussat: It's always clean and very well decorated. Nice classy place with very pleasant staff. And I love that they have cucumber water in the lobby and apples and bananas in the gym. All the little extra touches make it really worthwhile.

Miinukset: Nothing to dislike it's an excellent hotel

Plussat: Great location for going to the hockey game. Very friendly and helpful staff. Pool, hot tub and sauna were very clean and right temperature!

Miinukset: No

Plussat: Love love looooved the view over the water. I specifically got this room due to the tub and the fact that it overlooks the water is just beautiful. The room was nice and everything was comfortable and clean.

Miinukset: Our room phone did not work.

Plussat: Location was excellent. The staff was outstanding.

Miinukset: No

Plussat: Staff is so welcoming! Room service menu (and actual food) is amazing. I never have a bad experience at The King Eddy!

Plussat: Fabulous location for us -- we were heading to a concert at the Sony Centre. Great selection of restaurants nearby. Helpful staff. We especially appreciated being able to store our luggage while we explored Toronto after checking out.

Plussat: Wonderful old world historic hotel right downtown. Lovely experience.

Plussat: I love this hotel. It's close to everything, it's clean, and everyone is very professional. The rooms were large and the beds were so comfortable.

Plussat: Great location

Plussat: Location and helpful staff and how clean everything was

Miinukset: No

Plussat: Nothing.

Miinukset: Your provider (Cancelon) failed to provide us a hotel room.

Miinukset: Friendly staff, clean rooms, comfortable bed and great location

Plussat: I was upgraded by the front desk into a King suite room. It was beautiful. Great service by all staff.

Miinukset: No pool.

Plussat: Quiet, comfortable and convenient.

Miinukset: No swimming pool.

Plussat: Nice comfortable king bed.

Miinukset: A/C a little noisy

Plussat: Check in was a breeze, big room with a big comfortable bed, modern amenities, and easy to get to/from the train station and other local attractions. Very friendly staff.

Miinukset: I don't really have any gripes, so I'll say softer toilet paper. This was honestly the only thing that stood out as less than excellent to me.

Plussat: Staff was very friendly. Room was nice and quiet.

Miinukset: This hotel is very expensive for sure.

Plussat: We got a fantastic price through booking.com. We would not have been able to afford this hotel otherwise. When the receptionist saw that we had a baby, she upgraded us to a larger room which was nice!

Miinukset: The Internet was pricy and hard to hook up. We needed an attendant to look at it but it still didn't work until late into the evening. They didn't charge us though, so it worked out in the end.

Plussat: The rooms were very big, clean and in great shape. The location is great, right down town.

Plussat: The room we stayed in large and spacious but extremely outdated.

Miinukset: The bang for the buck factor. For the price, we were expecting our room to be ultra modern but that wasn't the case at all. The room's fictures, especially in the bathroom, were straight from the 70's!!

Plussat: Excellent location - clean - efficient - good food - would come back again - good upgrade - not the cheapest.

Plussat: service was excellent

Miinukset: beds and pillows were not comfortable, my neck is still very, very sore!!!

Plussat: Good location, perfect and spacious room, happy with the facilities

Miinukset: Bit unpersonal

Plussat: Proximity to attractions

Plussat: location and friendly staff

Miinukset: I was extremely unimpressed with how the hotel staff handled their over booking rooms and for our "trouble" we were given two cots in subsitution for a queen size bed.

Miinukset: Would prefer a real coffee pot in rooms so can make more than one cup at a time

Plussat: Clean

Miinukset: With 4stars standard, I expect lotion in the bathroom without asking

Plussat: The beds were very comfortable and the location fantastic.

Miinukset: no

Plussat: location, reliability, good meeting point, facilities

Plussat: friendly staff

Miinukset: would have appreciated the hot tub and liked a newspaper. being disabled, i did not appreciate being placed in a room at the end of the hall (i phoned the sheridan and they knew). we were kept awake until 3am the first night by neighbouring room noise

Plussat: Awesome view

Plussat: Staff were rude. They didn’t even want to provide me with an ice bucket. No room cleaning.

Miinukset: No suggestion as to how to get a meal of any sort even off their property. They simply said nothing was available and I am staying 4 nights.

Plussat: Nice hotel

Miinukset: It's so sad to see this normally busy hotel so quiet due to covid-19. It's like a ghost town. I can't wait for a return to normalcy.

Plussat: Location

Miinukset: Found dried blood on the sheets at the foot of the bed under the comforter, was disgusting to see. I raised the issue with the concierge .

Plussat: Check in was available as early as noon due to low traffic. Large tv, fast elevators, large windows overlooking the city. The concierge upgraded my queen room to a king.

Miinukset: N/a

Plussat: Club staff and amenities was fabulous!

Miinukset: nothing

Plussat: Location was good.

Miinukset: Service was terrible. Facilities were poorly maintained. Facilities were terrible. Food options were terrible.

Plussat: Breakfast buffet

Miinukset: noise level of lobby

Plussat: Great amenities, easy access to everything............

Miinukset: no

Plussat: The front desk staff were very attentive, friendly and helpful. The location is convenient to move around.

Plussat: The room we were given at check-in didn't quite work for our 2 adults/2children party - the front desk staff was very accommodating (at 2am!) and rectified the situation very pleasantly.

Plussat: The staff were excellent and helpful. Lobby computers always available. Spa service absolutely excellent.

Miinukset: Bathroom in rooms needs updating (old wallpaper and tile). While the spa services were excellent, the spa itself is run down and needs modernizing. Good prices though.

Plussat: It was a wonderful place really enjoyed the stay

Miinukset: The feather pillows very allergic to them. We had to ask for foam and it took quite awhile to receive but did get them thank you

Plussat: Proximity to Downtown.

Plussat: The location

Miinukset: We didn't like the breakfast the fruit wasn't sweet to me the fruit was overpast.

Plussat: central to main tourist sites, restaurants etc

Plussat: so central and the staff were so friendly and polite.

Plussat: The hospitality was great

Miinukset: Choice of breakfast, wish there was substitutions for something else

Plussat: Location to downtown and view of water was great

Miinukset: Walls were not sound proof and our neighbours were loud passed 2am.

Plussat: The location is fantastic.

Miinukset: coffee in the rooms during Covid. We had a maker with sugar and creamer but no actual coffee. One concierge was rude and told us we absolutely couldn't have any coffee packets or paper cups in our room but others happily brought it to us.

Plussat: the room.was amazing and clean and the front desk staff were polite and professional.

Miinukset: i have no complaints.

Plussat: Top Location

Plussat: The location is perfect for touring the city and getting over to the island.

Miinukset: Charges on my cc...how am i paying 13% HSt then a municipal tax, then HST on that municipal tax. Just doesn't seem right.

Miinukset: Staff wasn’t helpful especially manager, travelling for work and had to work early I had to call security numerous times as their were teenagers partying in the hall at 2am and I had to be up at 5:30am. So you can just imagine the sleep quality. Not to mention their suppose to enforce social distancing and clearly that wasn’t happening in the hall way. When I spoke to management in the morning I was told nothing can be done because I booked through bookings :/ I won’t be staying here again when travelling to Toronto for business. Our room was dirty as well, there were beer bottles on our balcony and used shot glasses . Just a bad experience overall. Didn’t get breakfast either.

Plussat: Breakfast in a bag.

Miinukset: No maid service or room service, no vouchers for lack of restaurants, tables to sit at even outside, and the fact we had to go five dats without the room cleaned.

Plussat: The view

Miinukset: Pillow was too soft

Plussat: view over the lake was excellent. Early check in made our day nicer.

Miinukset: No free Wifi ($15 per day?). Had to wait for pick up of the breakfast, then the coffee dispenser in the lobby was empty ( at 9:00 am?).

Plussat: You can’t beat the location. I’ve stayed T this hotel several times and every experience has been amazing.

Plussat: The room was clean and I had a lake view

Miinukset: No

Plussat: same location as conference

Plussat: Staff very courteous and helpful. Great location.

Plussat: The room service breckfest was right on time in the morning and it was grate

Miinukset: The hotel was the best that we stayed at so far service was grate

Plussat: view of lake, valet parking

Plussat: No one bugged us

Miinukset: mark up on the food way to high

Plussat: Lovely room - very confmy bed. Lots of choice at breakfast. Good Location.

Miinukset: When we arrived at the hotel, we were first given standard traditional view rooms despite having booked and paid extra for lake view rooms. Although this was quickly rectified. Also on checkout, the hotel tried to charge us the standard rate for the rooms - despite having paid in full already at an online discounted rate.

Plussat: facilities of the hotel in general

Miinukset: no

Plussat: Proximity to harbour

Plussat: nice room, nice view

Plussat: Uima-allas, kuntosali, hyvät sängyt, kahvinkeitomahdollisuus huoneessa

Miinukset: yörauhasta huolehtiminen, ei kokoyön juhlintaa hotellihuoneissa, jotta naapurit voivat nukkua

Plussat: Lakeview

Plussat: Location is perfect for downtown Toronto. Pleasant decor and ambience. Great bar.

Miinukset: Parking is a problem. Awkward getting in and out of the parking.

Plussat: Location

Miinukset: Booked with breakfast but restaurant closed. Staff, quite unfriendly, told me to reach out to booking.com. Room smelled strange, air conditioning could not be switched of so slept very bad because of ventilation noise.

Plussat: Fantastic room and amenities!

Miinukset: Construction ongoing nearby with high cranes. Not the best view.

Plussat: Friendly staff and clean room.

Miinukset: I had to run water for 1 hr to get warm water... but my room was changed, so it was fine

Plussat: Room small for us to fit our stroller but otherwise great hotel

Plussat: Nothing!

Miinukset: I booked this place on booking.com. I needed to go for my surgery. Than I went to this hotel last night. I told the staff at the lobby that I will use my nephews credit card. I put my nephew on the phone to provide his credit card. The staff told me: you have no credit card? I will cancel your reservation. Get your stuff out of the hotel right now or I will call the security, the police. The staff threatened me just because I had no credit card! I went to many hotels before, I could just leave a deposit or ask my family member to provide with their cards. I have never been humiliated and threatened like this by a hotel staff in my entire life, and I have been in a lot of hotels!!!! I wasnt even finished talking to my nephew, the staff tells me: I said get your stuff put of the hotel right now, leave right now!!!! Even if I get a card soon, I would never ever go hack to this hotel ever again! They're really crazy and dangerous people!

Plussat: Muuten kaikin puolin mukava.

Miinukset: Työmaa lähellä. Kuuluu meteliä aamuisin.

Plussat: Location, friendly staff at the desk, the option to hold our luggage after check out until it was time to go to the train station. The restaurant and bar were clean and service was good too.

Miinukset: The rooms did not have enough appropriate lighting and no full length mirror for dressing.

Plussat: Everything

Miinukset: Nothing

Plussat: Cleanliness and staff

Miinukset: Nothing bad, just wished it was closer to Eaton Centre (less walking :) We are retired couple, watching our budget.

Plussat: Cleanliness

Miinukset: Room is too cramped

Plussat: The room appeared clean.

Miinukset: DoubleTree gave us a room with a queen bed when we paid for a room with a king bed. The room was quite small. Only one elevator seemed to be working with caused people to line up to get on from the lobby.

Plussat: the bed

Miinukset: no newspaper

Plussat: location in Down Town Toronto, near of the action

Plussat: The receptionists, the conscierge, the front door staff and all the staff in the restaurants and the bar were very helpful and friendly. We never had to wait for a taxi and when we return to Toronto we will stay in the Metropolitan.

Miinukset: Nothing!

Plussat: We like the fact that it was close to most of the theaters and the Eaton center, the staff was very helpful, and the breakfast was very good as well.

Miinukset: No complaints with the hotel, just not a lot of bars with live entertainment that I could find for 50 year old people.

Miinukset: They are charging service fee of 8 CAD per day. It is pretty unusal and not transparent at all, that you have to pay it in the first place and what is this charge for!!!!

Plussat: Erinomainen sijainti kaikkien varteenotettavien palvelujen läheisyydessä. jos näiltä etäisyyksiltä ei jaksa kävellä, niin syy löytyy todennäköisesti peilistä.

Miinukset: Tupakansavun haju "savuttomassa" huoneessa. liian kovaääninen ilmastointi sekä auttamatta ajastaan jäljessä oleva televisiolähetysten vastaanotin

Plussat: Close to down town

Miinukset: -The ramp along side the walkway into the bar area. The area should be marked to indicated a different level. The room had the smell of cigarette smoke eventhough it listed as a non smoking room.

Plussat: It was in heart of downtown. could easily walk to explore city. I used pool facilities few times. Free internet was available in the lobby. staff were very helpful and polite.

Miinukset: i was assigned a smelly room with dirty carpet on arrival. however when i asked, they changed my room the day after. the parking was small, difficult to drive in and availability was not guaranteed.

Plussat: It was the best hotel I'd ever stayed at!

Plussat: Great location for a week-end stay.The porters were most helpful. Clean room.

Miinukset: The checking in time was a bit late (2-3pm) after a long international trip but it was great to have access to the Spa area to freshen up. The staff at Reception was not so welcoming, which surprised me.

Miinukset: i checked in at 5pm and room was not yet available. I reserved a non smoking room but got a smoking room