Toronto hotellit lähellä Royal Ontario Museum

Plussat: Luxurious, great location, clean, and truly felt like royalty staying here.

Miinukset: They originally put my husband and I in a room with 2 beds when we specified at booking that we wanted 1 king. However, they were quick to resolve the issue.

Plussat: Kaikki toimi loistavasti.

Plussat: Service and cleanliness

Plussat: Staff behaviour and cleaning and second room is very luxurious

Plussat: Very child friendly and the staff made us feel very welcome. The kids were treated with toys on the day we arrived and when we got to the room there were cute little teddies sitting inside the kid’s robes on each bed. The staff accommodated our every need and instantly. They made our rooms up and cleaned each time we left the hotel. Probably the best hotel experience in my life!

Miinukset: Everything was good!

Plussat: Everything

Plussat: The whole ambience, very nice and the steam room

Miinukset: The breakfast was not so exciting, 3 eggs ,grapefruit juice ,1 strip of bacon and 1 sausage for $33, menu had only 7 options, not a great place for breakfast.

Plussat: Staff is so welcoming! Room service menu (and actual food) is amazing. I never have a bad experience at The King Eddy!

Plussat: Fabulous location for us -- we were heading to a concert at the Sony Centre. Great selection of restaurants nearby. Helpful staff. We especially appreciated being able to store our luggage while we explored Toronto after checking out.

Plussat: Wonderful old world historic hotel right downtown. Lovely experience.

Plussat: I love this hotel. It's close to everything, it's clean, and everyone is very professional. The rooms were large and the beds were so comfortable.

Plussat: Great location

Plussat: Location and helpful staff and how clean everything was

Miinukset: No

Plussat: Nothing.

Miinukset: Your provider (Cancelon) failed to provide us a hotel room.

Miinukset: Friendly staff, clean rooms, comfortable bed and great location

Plussat: I was upgraded by the front desk into a King suite room. It was beautiful. Great service by all staff.

Miinukset: No pool.

Plussat: Quiet, comfortable and convenient.

Miinukset: No swimming pool.

Plussat: Nice comfortable king bed.

Miinukset: A/C a little noisy

Plussat: Check in was a breeze, big room with a big comfortable bed, modern amenities, and easy to get to/from the train station and other local attractions. Very friendly staff.

Miinukset: I don't really have any gripes, so I'll say softer toilet paper. This was honestly the only thing that stood out as less than excellent to me.

Plussat: Staff was very friendly. Room was nice and quiet.

Miinukset: This hotel is very expensive for sure.

Plussat: We got a fantastic price through booking.com. We would not have been able to afford this hotel otherwise. When the receptionist saw that we had a baby, she upgraded us to a larger room which was nice!

Miinukset: The Internet was pricy and hard to hook up. We needed an attendant to look at it but it still didn't work until late into the evening. They didn't charge us though, so it worked out in the end.

Plussat: The rooms were very big, clean and in great shape. The location is great, right down town.

Plussat: The room we stayed in large and spacious but extremely outdated.

Miinukset: The bang for the buck factor. For the price, we were expecting our room to be ultra modern but that wasn't the case at all. The room's fictures, especially in the bathroom, were straight from the 70's!!

Plussat: Excellent location - clean - efficient - good food - would come back again - good upgrade - not the cheapest.

Plussat: service was excellent

Miinukset: beds and pillows were not comfortable, my neck is still very, very sore!!!

Plussat: Good location, perfect and spacious room, happy with the facilities

Miinukset: Bit unpersonal

Plussat: Proximity to attractions

Plussat: location and friendly staff

Miinukset: I was extremely unimpressed with how the hotel staff handled their over booking rooms and for our "trouble" we were given two cots in subsitution for a queen size bed.

Plussat: Excellent location for ROM/Royal Conservatory of Music guests. Hotel very safe and secure. Great staff. Wine bar - 5-6 pm daily; coffee bar from 7 am in lobby. Great restaurant on site, and dinner restaurant next door! Parking underground-elevator.

Miinukset: Nothing .. it even has a pet floor! Bring your animals!!

Plussat: Staff was very friendly, and informed

Plussat: Staff was great. Super friendly and was always willing to help with anything' from the moment we arrived carrying bags opening doors, room services.And getting information overall.

Miinukset: Strong shower pressure.

Plussat: Great style and location. Fantastic staff who were very welcoming and helpful.

Miinukset: Coffee in the room would be a great bonus. Also I think the robes were not washed, I could still smell a perfume/cologne on the collar

Plussat: Modern and new. Its also great that you can stream your own content such as netflix from your own device to the tv in the room!!!!

Miinukset: Coffee and tea was downstairs would prefer this to be in the room which is standard in most hotels

Plussat: The room was a nice size and the bed comfortable

Plussat: The hotel staff are personable and warm. They provided excellent service from door to front desk to housekeeping. The bed was very comfortable and the bathrooms modern and clean. The decor and art were very interesting and unique.

Miinukset: the only improvement is the heating, it was not as adjustable as we would have liked in our room but otherwise - fantastic experience.

Plussat: The staff was awesome. Very accomodating and friendly. They made the stay very enjoyable.

Miinukset: The colour scheme is very drab and the rooms are a bit depressing.

Plussat: It seems like they though of everything guests would need to want in terms of the set up and amenities. Bed was comfortable, I loved the interior decoration and the furniture. Great hotel.

Miinukset: No

Plussat: Housekeeping staff was excellent and friendly. Food in the restaurant was great! Complimentary coffee had almond milk. Nice to have dairy free option!

Miinukset: Day concierge could have been friendlier and more knowledgeable about products they offered in the in-room pamphlet. Complimentary tea only had one tea (chamomile) and no decaf coffee.

Plussat: Decent size room, clean, everything in good working order.

Miinukset: no coffeemaker in the room room gets too warm can not pay for self parking through hotel

Plussat: Stellar staff - friendly, informative, and efficient; awesome location

Miinukset: Bed a little soft for my preference; a few cobwebs on light fixtures; room on low floor = regular rumbles from subway station nearby

Miinukset: Would prefer a real coffee pot in rooms so can make more than one cup at a time

Plussat: Clean

Miinukset: With 4stars standard, I expect lotion in the bathroom without asking

Plussat: The beds were very comfortable and the location fantastic.

Miinukset: no

Plussat: location, reliability, good meeting point, facilities

Plussat: friendly staff

Miinukset: would have appreciated the hot tub and liked a newspaper. being disabled, i did not appreciate being placed in a room at the end of the hall (i phoned the sheridan and they knew). we were kept awake until 3am the first night by neighbouring room noise

Plussat: Awesome view

Plussat: Staff were rude. They didn’t even want to provide me with an ice bucket. No room cleaning.

Miinukset: No suggestion as to how to get a meal of any sort even off their property. They simply said nothing was available and I am staying 4 nights.

Plussat: Nice hotel

Miinukset: It's so sad to see this normally busy hotel so quiet due to covid-19. It's like a ghost town. I can't wait for a return to normalcy.

Plussat: Location

Miinukset: Found dried blood on the sheets at the foot of the bed under the comforter, was disgusting to see. I raised the issue with the concierge .

Plussat: Check in was available as early as noon due to low traffic. Large tv, fast elevators, large windows overlooking the city. The concierge upgraded my queen room to a king.

Miinukset: N/a

Plussat: Club staff and amenities was fabulous!

Miinukset: nothing

Plussat: Location was good.

Miinukset: Service was terrible. Facilities were poorly maintained. Facilities were terrible. Food options were terrible.

Plussat: Breakfast buffet

Miinukset: noise level of lobby

Plussat: Great amenities, easy access to everything............

Miinukset: no

Plussat: The front desk staff were very attentive, friendly and helpful. The location is convenient to move around.

Plussat: The room we were given at check-in didn't quite work for our 2 adults/2children party - the front desk staff was very accommodating (at 2am!) and rectified the situation very pleasantly.

Plussat: The staff were excellent and helpful. Lobby computers always available. Spa service absolutely excellent.

Miinukset: Bathroom in rooms needs updating (old wallpaper and tile). While the spa services were excellent, the spa itself is run down and needs modernizing. Good prices though.

Plussat: It was a wonderful place really enjoyed the stay

Miinukset: The feather pillows very allergic to them. We had to ask for foam and it took quite awhile to receive but did get them thank you

Plussat: Proximity to Downtown.

Plussat: The location

Miinukset: We didn't like the breakfast the fruit wasn't sweet to me the fruit was overpast.

Plussat: central to main tourist sites, restaurants etc

Plussat: so central and the staff were so friendly and polite.

Plussat: Breakfast was expensive and tasteless, the worst breakfast I ever had

Plussat: staff, location, comfy room

Miinukset: impact of COVID on available space, menu. Not sure it is fair to review anyplace that has to operate under COVID safety restrictions. Nothing was open at the hotel during our stay. Room service was more limited menu but adequate and food was very good. BUT, no going to roof deck. No going to restaurant. No going to pool, gym, outdoor patio. only a few chairs in the lobby spaced far apart.

Plussat: Location was great. Room was basic but very clean. Front desk staff was wonderful.

Miinukset: Very limited services due to covid. In room dining menus could have been more extensive.

Plussat: Great location - central yet very quiet for resting at night. Professional staff.

Miinukset: Nothing to note.

Plussat: nice and clean.

Miinukset: parking can be a bit of a problem but you should call ahead to figure out where to park.

Plussat: Good and friendly staff clean and big rooms ... nice bed

Miinukset: Water pressure in shower is not strong

Plussat: Location was great! Didn't get a good night's sleep at all due to issues, but management gave us free parking to make up for it. That said - we would rather have had a good nights sleep!

Miinukset: The room was too warm & we could't adjust the heat so we opened the window which had no screen and opened too wide to be safe. Sleep was also disrupted by a constantly running toilet.

Plussat: The location was great. If you like museums it is just perfect! And you can find awesome restaurants in a no more than 10 minutes walking. The room was perfect, so clean and the staff members were really nice and helpful.

Plussat: The staff seemed indifferent. Perhaps we were not dressed up enough to impress. We were told reno starts at 8 am but clearly heard .arterials and or equipment being moved around by 630 am.

Plussat: very clean, easy to navigate, good area of Toronto, many food options within walking distance

Miinukset: no microwave or fridge in our room, only the bar fridge.

Plussat: The room was great

Plussat: Location Quality Staff

Miinukset: No

Plussat: An excellent hotel, with large rooms, very comfortable beds, modern bathroom etc. Also good pool on the top floor,with glass roof, and view of the CN Tower. Friendly staff, and pleasant dining room. Valet parking service to be recommended.

Miinukset: Strange to have a set/a la carte breakfast, when most hotels now have a breakfast buffet, although what was offered was indeed good. Unfortunately, Bloor Street was a construction site, which we had not known, and this made access very difficult.

Plussat: The bed is very comfortable, location is nice.

Plussat: Efficient, friendly and unobtrusive service.

Miinukset: The Breakfast service in the Dining Room was vey poor. Long wait for anyone to serve the very slow service for Coffee and Juice then again along wait for the Meal then service got real bad as no one came around to check if we needed anything

Plussat: The location was good with a 10 min walk to centre. Door staff helpful and welcoming. Bar staff attentive and pleasant. Rooms are a decent size with good facilities although no bed side light or table on one side which wasn't good.

Miinukset: I had been in email contact with staff at reception before my trip to ask some questions. Their reply was quick and helpful. That said, I sent a request for flowers and a birthday cake to be put in both rooms as it was a significant birthday. I'm still waiting for a reply. After 2 days at the hotel I showed the email to a member of staff and asked they deal with it. We received a pre printed card from all the staff, no flowers, no cake but a chocolate corn on the cob thing! No idea what that was about. Reception staff stock answer to local information was that they're not from Toronto so didn't know. Disappointed with the service. Didn't speak to management as it appeared I was speaking another language so gave up.

Plussat: Despite the efforts from the staff, you have to avoid this hotel at any cost.

Miinukset: Avoid this hotel until the room as renovated. Paint is missing. Dirty furnitures. Don't sit on the sofa or you have to clean your clothes immediately. This hotel sounded like a nice deal. How disappointing. Need a complete renovation and avoid this place until every room is renovated. Staff was nice but they cannot change the fact that you have a horrible experience, a disgrace for a 4 star hotel.

Plussat: The staff in the restaurant and maid staff were really nice. There was a breakfast buffet every day. Complimentary water. The room was good sized and nice looking. Mini fridge and microwave were useful. Was within walking distance to many places. The gym there was okay.

Miinukset: Cable tv sucked. Some of the channels were stuck or didn't have sound. Wifi went in and out. The breakfast buffet is just the same thing every day. They should mix it up a little, like french toast one day and waffles the next. The couch and original pillows on the bed were really hard. Had to request other pillows to sleep on.

Plussat: Very nice inside and staff was very polite and helpful

Miinukset: didn't see a bar where we could have drinks One of the hot tubs was not working

Plussat: Good looking place. Good facilities.

Miinukset: Poor location. Some minor annoyances such as the room literature having the incorrect times that breakfast was served.

Plussat: I had never heard of this hotel and booked it on a whim by just looking at pictures online. The lobby, the hallways, the common areas etc... all fabulous. Didn't even visit the pool or hot tub on roof, but heard it was great! Plenty of space in the room, nice hardwood floors, restaurant is great - really good food and a great atmosphere. I would 100% stay here again.

Miinukset: If there were 2 bathrooms in the junior suite that would have been even better. Hotel is across the street from Salvation Army so not the most ideal location but easy to walk to different locations and getting a cab is pretty easy.

Plussat: Great decor, fantastic breakfast buffet, amazing door and front desk staff, underground secure parking, large bedroom window view, pool, free wifi.

Miinukset: TV was not hi def, limited channels, hot tub was closed when we were at pool area.

Plussat: Great front desk personal.Free shuttle service is great.

Plussat: STAY HERE! got a group of 5 traveling for New Years? Rent their suites! It's so worth what you pay every single penny. Defiantly made you feel high class and who doesn't want to feelnlikenthat on New Years?!?

Plussat: Great room, awesome amenities, and the breakfast buffet made getting up early for work much easier. I will come back when traveling personally to enjoy things without having to worry about my work schedule.

Plussat: Had a great time visiting Toronto and our stay at The Grand Hotel exceeded our expectations. This hotel is located in what I think is a perfect location, within 5 blocks of Young / Dundas square (the times square of Toronto) which is right across from the Eaton Centre. The subway takes you right down to Rogers stadium and the CN Tower, or you can easily walk it. Location 5 plus, hotel 5 plus, facilites 5 plus. Would definately stay there again. We took the paid upgrade to a 2 bedroom suite and stayed there with my brother and wife. It was a two storey suite - lots of room for everyone to spread out.

Plussat: Nothing much to say it is bad bad stay

Miinukset: Poor reception . Poor rooms. Internet is slowwwwww TV is boring It is OVER RATED HOTEL

Plussat: Delightful , personal and everything included in a reasonable price

Miinukset: Front steps - the entry doesn't do justice to the hotel inside

Plussat: Love the laminate flooring instead of carpet. staff very friendly. breakfast buffet awesome. size of room was terrific.

Miinukset: Pool area much too warm!!!

Plussat: Hard wood floors

Miinukset: Nothing

Plussat: The room was very cozy and comfy. Loved the little kitchen!!! Close to downtown core!

Plussat: I loved the rooftop hot-tubs in the evening the view over the city was outstanding. The rooms are very clean, I liked that there was no carpeting and that the bedding was all white...It was a fabulous stay.

Plussat: Suuri huone, hienot aulatilat. Uima-allasosasto kaunis ja kuntosali suuri.

Miinukset: Osa kun kuntosalin laitteista kaipaisi huoltoa.

Plussat: Ikkunasta avautuvasta näköalasta, kattoterassista porealataineen, uima-allas ostaston hienostuneista puitteista, ravintolan erinomaiseta palvelusta ja ruoan hinta laatu suhde oli todella kohdallaan ja aamiainen oli myös erinomainen.

Miinukset: Ei ole mitään moitittavaa,

Plussat: Hotellista lyhyt kävelymatka keskustaan ja raitiovaunulle. Hotelli siisti ja huone tilava ja maisemat ylimmistä kerroksista sekä erityisesti kattoterassilta kaupunkiin hyvät.

Plussat: Huoneet olivat siistejä ja hotellin sijainti hyvä. Tosin hotellin ympäristö ei houkuttele iltakävelylle. Muuten saimme kyllä vastinetta rahalle.

Plussat: the hotel was clean and comfortable the food was excellent and the staff friendly and helpful

Miinukset: we were woken up on the day of our departure at 7.45 i beleive the checkout time is 11 but as we had forgotten to put the do not disturb sign on the door, although the complimentary newspaper was still there, maybe it was our fault but a lie in would of been nice

Plussat: Very friendly & courteous staff. Beautiful room with 2 flat screen hd TV's & kitchenette.

Miinukset: Not enough parking spots for the volume of customers.

Miinukset: I stayed at this hotel 4 yrs ago & the standard appears to have slipped. First impressions are everything & to be met by weeds on the bottom step & litter all over the steps ( I don't mean leaves/petals) is not what I would have expected from an otherwise great hotel.