Toronto hotellit West End

Plussat: Facilities were excellent, room was comfortable and quiet. Bellmen and Valets were quiet good. Clerks were efficient—with billing error quickly corrected.

Miinukset: Shortly after arriving we wandered into the library restaurant. There was a sign that said: “Wait to be Seated.” We did so and the hostess asked our Room number and we complied. We were seated and we proceeded to the serve yourself area with plates in hand and a few items on our plate when we were informed by a gentleman that we were not eligible for that restaurant. We said we were sorry and proceeded to return the plates with food on them. We secured our belongings from the table and left. A small sign would have been quite helpful where we entered saying the restaurant had restrictions on who could be seated. We had not been the hotel long at the time and I later read in a publication that restaurant had restrictions. There were no signs posted in the hotel that I could find regarding restaurants that explained the situation. I don’t want to blow this out of proportion but it was somewhat embarrassing.

Plussat: Rooftop pool on the 28th floor was amazing!

Miinukset: Honestly, we're booked and paid for a room with 3 guests, but everything from soap and shampoo to bathrobes and coffee cups for the Nespresso machine were for only 2 people. We had to call and request extra supplies.

Plussat: Clean, modern hotel. Staff very friendly, helpful. Nice amenities in the room: coffee, milk, water, lights, etc.

Miinukset: Hard to figure out room - controls difficult to find, shower uncomfortable, not enough storage space in room. Hotel is in a deserted wasteland with no restaurants and 1 coffee shop in a mile radius. Toronto is in the middle of a lock-out with the A/V union at the next-door convention center, so every 6:15 am we were woken up by someone shouting through a megaphone at the hotel, saying we should be ashamed of ourselves.

Plussat: Rooftop pool Rooms Amenities

Miinukset: Inexperienced bar staff uneven food offerings

Plussat: Hot and cold running water, bed OK.

Miinukset: Ancient high wood windows with no storms. It was November and it was horribly drafty. I shudder to imagine January. Very noisy due to streetcars and railway. Room so small there wasn't room for a chair. Shower stall so small I couldn't lean over to wash my feet. Eccentric in your face art throughout. Fine if you like that sort of thing, but not my taste and hard to ignore.

Plussat: Great boutique art hotel. Really well maintained, fabulous decor.

Plussat: Love the art, the vibe, the delicious food in the cafe, the beautiful old building and elevator. Each room was designed by a local artist, and mine had specially designed wallpaper that was full of surprising and interesting details. Comfy bed, warm room (in January). They give you earplugs in case the noise bothers you, but it didn't bother me, maybe because I'm used to living in a city.

Miinukset: It's an old building. Rooms are small. Bathroom shower is very small. But so worth it. Definitely reserve one of their limited parking places if you have a car.

Plussat: Very funky, very interesting. Lots of fun.

Miinukset: Small rooms, and the elevator can only be worked by staff. (antique)

Plussat: The friendly staff. The art. The ambience of the old romantic spaces. Delicious organic eats.

Miinukset: Small room and bathroom.

Plussat: A good blend of traditional late 19-century architecture and contemporary early 21st-century decor. In this physical context the desk, elevator, and cafe staff were friendly and helpful. An excellent experience.

Miinukset: The location of the hotel is quite a way west in the city in relation to the opera, the AGO, and the University of Toronto, the three institutions that I was visiting.

Plussat: I loved the building itself. The hand-operated elevator, the wide halls, the art on the walls, the feeling of going back in time. I like the originality of the room's decor, and that the linens were high-quality, the pillows and bed very comfortable, the bathroom - though small - functioned well - all the fixtures were again of the best quality. I liked the 'green' approach and toiletries. Staff were all helpful and friendly.

Miinukset: In the bar, in the morning, the one person working there was not initially welcoming. He did get our orders quickly once he had come to the table and we told him we were in a hurry.

Plussat: The upbeat nature of the hotel and staff and certainly the restaurant

Miinukset: There was no coffee maker in the room

Plussat: I enjoyed the location and the uniqueness of the hotel rooms.

Miinukset: The shower stall was so tiny, smaller than a phone booth.

Miinukset: Very noisy, because of the traffic. In the room it was very hot and the air condition was so noisy that we couldn`t sleep. It`s a great place, but not for sleeping!

Plussat: Hieno erilainen hotelli, todella kiva. Menisin uudestaan ehdottomasti jos tulee asiaa Torontoon.

Plussat: cleanliness in the room, free WiFi access

Miinukset: too small room, dim lightening there, a noisy conditioner; no lobby; a very unpleasant location area

Plussat: visited tourist sites in toronto

Plussat: A very nice hotel. The room was super nice, the food was good, a street car (tram) stops right outside, and the general atmosphere of the hotel was very good. It is in the art&design district and the street has nice stores, restaurants and cafes all the way downtown.

Plussat: Location was the only plus to this hotel, but even that is pushing it. There was practically nothing to like.

Miinukset: Parking was four blocks offsite We're repetitively told the parking machine only took coins, so we need to pull of the atm for a four dollar charge and then there turned out to be credit at the parking machine Rooms were dirty, bathroom was disgusting. There was a pizza box in our tub when we first walked in. Front desk was no help with anything. Terrible place. DO NOT STAY HERE.

Plussat: Check-in time was flexible (late night with a call ahead), while check-in itself was quick and straightforward.

Miinukset: Room was ridiculously hot, with no control of its setting. When we tried to call down to let someone know, we found that the phone didn't work (and, yes, it was plugged in). It was excessively noisy; it actually sounded like we were sleeping on a bench in a busy transit station... all night long, we could hear the 24-hour streetcars looping through and stopping outside our window (clearly hearing the automated announcements for the routes). Overall, the room looked 'adequately' cleaned, but did not really give a clean feeling (had dingy corners, a dusty bathroom, and an old-looking shower curtain). Some of the breakfast appliances (like the waffle maker) did not have the supplies to use it (like cooking spray) and basically ruined the food you were trying to make. It was a one-night stay as a stopover before a final destination, so, it served its purpose. My partner had to sleep with the covers off... and I just didn't eat breakfast. For the price, though, I don't think I'd stay again.

Miinukset: I scheduled a nights stay for sep 12-13. Called to cancel 24 hours before and they still charged me.. I have called numerous times and have been told that I would be refunded the money. Or I would get an email to refund my money. And yet I am still charged for not even staying the night. And canceling within the cancelation period.. Very unsatisfied. I

Plussat: Nothing

Miinukset: Over charge $.89,00 ther staff, very very very very very very very rude

Plussat: Proximity to my next day's venue

Miinukset: The area, the age and maintence of building was poor, for example window panes were missing in hallway windows on first floor, size of rooms were very small, not even a clock radio, the hair dryer was broken and when we reported this, it seemed like the clerk did not speak english anymore! I won't go on, but I also will not stay there again.

Plussat: Three words: piece of crap. Can't believe Howard Johnson is putting their name on this hotel. Mold in bathroom, small room, noisy, smelly (smell of marijuana and smoke that they try to mask with Febreze), crappy breakfast.

Miinukset: everything.

Plussat: internetyhteys toimi

Miinukset: huono aamiainen, ei tallelokeroa vaikka luvattu,haju, liikennemelu,ei ravintolapalveluita lähellä,erittäin pieni huone, kapea sänky

Plussat: excellent location for event we attended at Palais Royale on Lakeshore

Miinukset: parking was not that convenient

Plussat: nothing

Miinukset: It is the worse hotel. I booked non smoking room they give me comforter which is smelling like cig smoke, awful. Heating system is not working. worse worse ..

Plussat: Had a coffee maker in the room

Miinukset: cleanliness and noise in the hallway at 3 - 4 a.m.

Plussat: price?

Miinukset: parking is absent, noise around hotel, dirty rooms with smell.

Plussat: The price and the continental breakfast was included.

Miinukset: The room was very cold, with no way to control the heat. Parking was only available a block and a half away. As a single woman I felt unsafe walking that distance in that part of Toronto, late at night.

Plussat: Convenient location, easy to get to.

Miinukset: Located immediately adjacent to a trolley yard, be prepared for constant noise. Room was too hot and couldn't find thermostat.