Toronto hotellit North York

Plussat: The recycle bin.

Miinukset: Hotel was situated within a car lot and to enter and exit was confusing. They charged $20 for parking but was in an open parking lot. The room was small for a standard room and the beds and linen stunk of urine. The bed was uncomfortable & sunk in.

Plussat: It was a nice hotel with good amenitys close to subway station

Miinukset: The 20 dollar a day parking just seems like a huge cash grab there isn't a good reason for it really didn't make sense for a guest to have to pay and nobody that wasn't a guest had a reason to park in the location with a huge mall lot next door

Plussat: The location was really perfect for us!

Miinukset: We answered the knock on the door from room keeping in the morning but I don’t think they waited enough to even hear a response before they tried to enter the room. Also wish there was room service it would have automatically made the hotel a 10 fo

Plussat: Full facility

Miinukset: Noise level

Plussat: Service

Miinukset: Mis informed

Plussat: The room was spacious and comfy. The chef and the dining room staff were wonderful! After just a few meals, I felt like they knew me and I knew them. They were very helpful and went above and beyond: one night the server gave me a carafe of hot water to take back to my room to make tea because I had a sore throat. I appreciated it a lot! The food was really good too. I especially liked the chocolate fountain at the buffet!

Miinukset: The pool area feels very open to people walking down the hall of the hotel. The ping pong net and paddles were in terrible condition but it was nice to have a ping pong table.

Plussat: The room was clean and free bottles of water was appreciated.

Miinukset: I love taking a bath but this bath, the plug of the tub was not working properly. It couldn't hold water, so I couldn't take a good relaxing bath. I travel alone and had to pay for 2 double bed price doesn't make sense.

Plussat: Good position, very close to Yorkdale Subway Station, easy way to reach Toronto Downtown Huge buffet breakfast Good restaurant Big and clean room

Plussat: Free breakfast

Miinukset: No complimentary breakfast

Plussat: The place was clean and comfortable I would so stay again

Miinukset: There was nothing I like the place

Plussat: Near the subway and close to a very nice shopping, where I recommend Michel’s Bakery for breakfast. Interior pretty renewed and comfort beds. Nice to have drinks at the restaurant lobby. You go easily everywhere because Toronto metro is the best in the world.

Miinukset: Everything was good!

Plussat: We stayed there 1 night at the beginning of our holiday and the room was fine as we were on the top floor in the Executive suite. These rooms were fine. Our friends paid for the room for us so not sure how much it cost. The staff were great and we had an enjoyable time

Miinukset: At the end of our travel we stayed 2 nights. we had an internal room which was very dark. There was a patio door overlooking the bar and swimming pool ,which was nailed shut so we were unable to open them and the air conditioning was very noisy and kept us awake at night. The rooms were very expensive for what they were and the breakfast is extra, so all in all I don't think that we would stay there again. When asked to moved rooms they said that they were unable to do so and to ask again the following day.

Plussat: It was cheap

Miinukset: It was far away from downtown

Plussat: had a very comfortable

Miinukset: nothing

Plussat: No frill college dorm rooms.

Miinukset: No breakfast, no room cleaning service even for 2 days stay, only choice of eatery is Subway

Plussat: Spacious suites and the kitchen facilities

Miinukset: Little bit far from train station

Plussat: It is located on a modern campus with lots of interesting sights and sounds. The CITE building is a work of art. Public transportation is a short walk away.

Miinukset: Lack of food establishments in close proximity. One cannot live in Subway alone. Choice is good. Knew this going in, but I am hoping feedback will contribute to change. The lack of recycling programs in the establishment is concerning given the volume of waste created on site.

Plussat: Reception open 24 hours

Miinukset: They forgot to tell us that closed to the reception you could have free coffee and fruits...

Plussat: , subway sandwiches in Bulding, Clean, perfect

Miinukset: Nothing

Plussat: Good value for money; clean rooms and comfortable beds; subway restaurant and huge convenience store located in the lobby.

Miinukset: Not enough staff working the front desk meant long waits for check in and just to get your parking validated which was required every time you left.

Miinukset: It's better to offer free parking, and more kitchen equipments.

Plussat: Beds are comfortable and big rooms. Parking for as little as $5 CAD was a bargain. Breakfast with fruits and coffees and different tee variations.

Miinukset: Nothing

Plussat: We stayed at this location the year before and it's nice to know it still holds up. The price is good and parking is close, though it is an additional 5 CAD per night. It was close to where we wanted to go and easily navigable. The staff was nice and friendly and offered towels/amenities when needed. The two separate rooms was a nice thing to have, as well as the black out blinds.

Miinukset: These aren't major problems, just nit-picky things. We booked for 3 people, but regardless of us telling them and the cleaning staff, we got 2 sets of towels each night. Plus it seemed like they were always running low on towels when we went down to ask for them. There was also a slight smell in the room, but that was a minor problem for us, so we didn't bring it up.

Plussat: Being close to transportation. Big rooms.

Miinukset: Very noisy during the weekend kids rumbung around and people shouting in corridors. Breakfast very poor it either be upgraded or stop providing it. It could make the hotel better if the provide full breakfast and charge the customers

Plussat: The staff was friendly. The room was spacious and clean. I enjoyed the rain shower. And I was glad there was a fridge and microwave as well as a hair blower. There was plenty of coffee available and breakfast was simple but plentiful. I liked that there were fruits such as apples and bananas.

Miinukset: The location was good once I found it. It was a little hard to find.

Plussat: I liked the lobby floor

Miinukset: Many things. Staff do not know anything about customer service. Breakfast was awful. Noisy atmosphere. The entire place leeks fresh/pure air. And the lobby barely had ac.

Plussat: The evening staff member was warm and helpful. The morning staff was polite but abrupt, didn't smile.

Plussat: I liked the banquet hall the food was awesome the staff were absolutely amazing

Miinukset: Check in was supposed to be @3pm and I had to wait for a hour

Plussat: Although I am thankful for the breakfast, it would be nice to be offered an egg.

Plussat: The staff was friendly and help full

Miinukset: My room needed a good vacuum and dusting

Plussat: Nice and clean hotel. Big rooms.

Miinukset: Not very friendly staff.

Plussat: The room was nice.

Miinukset: The internet was not usable as it would not connect the first hour then it was so slow Google could not even load.

Plussat: Close to public transport

Miinukset: Drink machine out of order entire time. Room not made up. Lift out of order for several hours .

Plussat: Clean

Plussat: The place was clean. Our room was large.

Miinukset: It took forever to check in (45 minutes). Only one person was there. I had tried checking in a bit early but was told my type of booking/category was not ready yet. When I showed back up at three the place was very busy. They have real metal keys to check in, not cards. And they are hard to use in the doors. Our room was clean, but not a lot of light.

Plussat: Shoutout to Grant for being so helpful and patient! Exceptionally cost effective. Large number of places to eat nearby (note that they close early and are mostly franchises). Grocery shopping was also within reasonable walking distance. Room was air conditioned and had a small fridge as well. Subway was close-ish (10-15 min walk away).

Miinukset: I don't even know where to begin... First off, check in was an absolute nightmare. The women that greeted us at the door barely spoke any functional English at all, had no record of our reservation and kept arguing with us about a car that we didn't have (we took a taxi). Then we had to walk almost 10 minutes in the baking heat/humidity (before garbage day so the air was nice and smelly) trekking all of our luggage with us... Only to find out that wasn't entirely necessary and we could have arrived directly at our room and saved ourselves the walk and the stress. Thankfully Grant arrived and helped save the day. Someone walked into our room at 1:30 in the morning. Not sure how they got a key but someone dropped the ball somewhere. Not enough pillows, there was only 2, they did however have an extra comforter in the room which I used as a second one. Blackout curtains were hung but the backing that made them blackout was patchy so it made them somewhat ineffective. Also as an FYI: There was no hangers in our closet, so if this is something you require, you will be dissapointed. Our room didn't have a chest of drawers/dresser just cubbies. The bed was nothing to write home about. It was adequate enough for what we paid for but not a bed I would want to stay in for more than 2 nights. Toiletries are included to a degree... as in they have liquid soap that is essentially hand/body soap. Shampoo and what I suspect was conditioner was in the shower. No bath mat or face cloths but did include two decent sized towels. No glasses to drink out of either. No elevators in the building, stairs out front were rickety.

Plussat: Clean and quiet with good wifi

Miinukset: Bad customer service ... put more details on the ad on line..

Plussat: Cleanness and area.

Miinukset: Not really much to the room and not family friendly.

Plussat: Box room , bed is old fashioned, making squeaking noise when getting busy. Quiet but no nice views around.

Plussat: Nothing, cannot believe I paid $411 for 2 nights for a private room

Plussat: The location.

Miinukset: It was dirty, uncomfortable, water was flooding, toilet wasn't flushing, shower came off...etc

Plussat: Cleaning

Miinukset: No dryer, bed is not comfortable.

Plussat: It had a private bathroom

Miinukset: The “check in” process was difficult, they moved me to another location.... Its good if you are just there for one night and your expectations are super low.

Plussat: Cleaning lady Sally was very helpful

Miinukset: Lights kept going out every now and then

Plussat: Checkout was simple and easy.

Miinukset: Staff that came to check us in took 20 minutes while we waited in the rain . He did not speak english. He was unsure if there were bed bugs or not so we had to check ourselves. The pictures of the rooms are a lot nicer that the rooms themselves.

Plussat: Location was perfect for us. It was on the campus of York University near the Rogers Tennis event we were attending. Campus food sites were within walking distance and we got to use the site parking for our car and we walked to the tennis event.

Miinukset: We had a problem with talking to a person because no one is on site. We were able to contact the office and arrange a person to come out and show us our room and collect our money. Also as stated by another person, the cost is fairly high for what you are getting.

Plussat: Worst hotel

Miinukset: They need to demolish the bldg

Plussat: Room was decent

Miinukset: Horrible hotel, horrible service, too many kids running around and playing with the elevators. Takes about 15 mins to go up to your room and every floor it steps for a kid to get on or for the staff members to use it. I've never had such a bad experienc

Plussat: Nice comfortable and clean room. Was quiet as requested. The staff were friendly and helpful.

Miinukset: The main areas looked a bit beat up and needed cleaning especially the elevators.

Plussat: Quick reponse from staff even late at night. Friendly staff at front desk and at the restaurant. Near the highway. Mini fridge in the room. Breakfast buffet had a good selection. Could even make own waffles.

Miinukset: Bathtub could have been cleaner and didnt provide the anti-slip mat. Parking not included in price.

Miinukset: Only one of three elevator worked. This is a safety hazard. The shower curtain smelled. It made the bathroom smell like urine.

Plussat: not much

Miinukset: Appears hotel was being used as a shelter

Plussat: Staff responsive.

Miinukset: Temperature control in the room

Miinukset: Fleas in the room! Old and used off interior.

Plussat: Their high speed internet is actually the lowest speed I have ever experienced. And it goes on and off oftenly. About this the front desk already knew when complained. Which left us feel cheated at the first place.

Miinukset: They should not say HIGH speed internet facility, when it actually crawls like a tortoise.

Plussat: Staff were very nice. Place was clean. Had a security guard

Miinukset: Pool was down for maintenance. The pool is the reason I picked it... lots of kids fooling around in the elevators and running around the hotel.

Plussat: The breakfast was good and the staff working breakfast was wonderful.

Miinukset: The air conditioner did not work and there was died blood on a pillow. The staff brushed these issues off saying they already had maintenance look at the AC.

Plussat: Staff were friendly and attentive. I had a conference right next door so the location was amazing.

Miinukset: Hotel was run down a bit. Equipment in gym was not functioning.