Toronto hotellit North York

Plussat: Just keep room fresh and clean as it is.

Miinukset: N/a

Miinukset: I was told that our room was newly renovated, the carpet was all bumpy and the shower leaked when showering on to the floor, the room was not very cool, air con could have been cooler.

Plussat: The continental breakfast was the best we've had at a hotel stay. The staff at breakfast was the best! Cheerful chatty and helpful.

Miinukset: I didnt like the surprise of walking out of the parking garage into a mall. Very strange. Somewhere in advertising the hotel that could have been mentioned. The room was hot and the temp wouldn't go down despite turning down thermostat. Our room key wouldn't work when we went to our after checking in. Had to go back to the front desk. Annoying as I went from desk to room.

Plussat: The staff in the restaurant were very nice. This is the only nice comment I can make about this property

Miinukset: The Front Desk staff were rude and unhelpful. The room dingy, mold in the shower, awful coffee and tea, cheap and uncomfortable pillows, food was absolutely awful. Completely tasteless and almost inedible. For what I paid per night, this place was one of the worst places I have stayed in.

Plussat: Cleanliness, location, customer service, fair trade environmentally aware toiletries.

Plussat: Location was great. Close to shopping.

Miinukset: I will be contacting management as there was a random $50 charged to my visa for im not sure what?

Plussat: Very clean and great staff

Miinukset: I had an allergic reaction to the sheets got a rash all of my body.

Plussat: I like the buffet. service is good.

Plussat: Good location, staff was very friendly and helpful.

Miinukset: The air conditioning in my room never cooled the room sufficiently. Had to have a portable fan brought up.

Miinukset: The wifi did not work, making it impossible to complete some work

Plussat: Room available prior to posted check in time

Miinukset: No

Plussat: Oli kylpytakit, kahvinkeitin ja kahvia, hyvät kylpytuotteet seka bodylotion, erittäin hyvä kingsize sänky, näköala oli hyvä. Huone oli 18.kerroksessa. Myös tallelokero sisältyi hintaan.

Miinukset: Ei mitään moitittavaa.

Plussat: Everything

Miinukset: Washroom on the lobby beside the restaurant was dirty super dirty

Miinukset: The only thing was there was no microwave in the room. Not a big deal though.

Plussat: Comfortable, good breakfast, professional staff

Plussat: Breakfast was good, with variety of choice.

Miinukset: noisy heating system in the room

Plussat: Location

Miinukset: I was very dissatisfied and frustrated that I was charged $18 per night parking while staying at the hotel as well as an additional $7 seasonal fee. I do not recall seeing or reading anything about those extra fees when booking. Likely will not return

Plussat: Front desk staff were very friendly,professional and helpful. The breakfast was terrific!

Miinukset: The only thing you could do better is to have two bottles of water in the room rather than one.

Plussat: Located on beautiful grounds.

Miinukset: Extremely loud door latches - felt like we heard every door close on our floor throughout the night.

Plussat: Large, well-furnished room, and spacious bath with both stall shower and bathtub.

Miinukset: There is a substantial charge -- 18 Canadian dollars (about $14) per day -- for parking. Room has limited drawer space.

Plussat: This hotel location is in a less busy area. Overall experience was good for a one night stay.

Miinukset: 2 elevators were not working, very dark in the room, everyday we asked for more towels

Plussat: Comfortable beds, nice views if you have one, good cable tv channel options, nice bathrooms, we had heated floors in the bathroom! There was a fridge for leftover food and to keep drinks cold. Great location, close to restuarants, coffee shops, breakfast food, within walking distance from hotel. Good parking availability. The lobby is big, clean, comfortable, nice views of trees (especially in the Fall season), indoor pool/workout room. Nice restaurant inside hotel if you don't feel like leaving the hotel to eat. Elevators are 3 on the main floor to take you up, sometimes you have to wait a little to get one, but not too bad. There's a small convience shop inside the hotel for snacks, umbrellas, phone chargers, water, etc. But they charge a pretty big convience fee for these items so only use if absolutely necessary. Overall, good location and hotel. The welcome attendant/door man at the front of the hotel/lobby named Mathew was very nice and welcoming, always had a smile on his face and was eager to help with any questions or concerns you may have. It's nice when a hotel has a welcoming person at the front who is helpful and loves their job.

Miinukset: I wish there was a microwave in the room to heat up food. The overnight parking is a bit expensive, I've paid $12 for overnight parking at other hotels, for the age of the hotel, I think they can reduce that a bit. It's an old hotel, maybe do a few upgrades on the outside as well. The outdoor area by the tennis court would've been nice to take pics and walk around but too many people smoking/vaping there, which I think they should ban people from smoking there when others are trying to get fresh air.

Plussat: Everything was first class!

Miinukset: Parking @ $18

Plussat: The swimming pool temperature, room décor, showers.

Miinukset: My stay was June 24-25, 2018. a. Glacial and dirty elevators. b. The hotel was like a refugee camp with many people there who were clearly not guests - they seemed to be refugees staying there on the government's dime. c. One morning there was no hot water - this was a temporary problem. d. Corridors were lit by ugly bluish daylight colour light bulbs. e. Stairwells were grubby. f. The pool anteroom had the atmosphere of a prison hospital and had multiple burned-out lights. The pool had peeling paint and rotting wood, with visible plywood used for repairs. g. Pool cleanliness. One night there were dirty towels strewn about the pool and mud on the pool deck that someone had tracked in. The next morning there were no clean towels and there was still mud on the pool deck. I asked for clean towels and an employee brought some but he ignored a large pile of dirty towels! h. The pool washrooms were dirty and had multiple burned-out light bulbs. i. One all was damaged in my room, like something large had been thrown against it. j. Safety - there were two loose and projecting outlets in the room. In summary, this is one of the worst hotels that I have encountered and was far overpriced at USD$130. Avoid it at all costs.

Plussat: The shower hardware, which allowed switching between an overhead nozzle, side nozzles, and a handheld wand. Also: comfortable beds; quiet room; walking distance to decent restaurants and subway station.

Miinukset: The Internet connectivity, which was almost uselessly slow. The Wi-Fi signal was strong enough, but the channel capacity on the back end was much too low.

Plussat: Clean room, friendly staff

Miinukset: Cold water in shower needed to be made available . This happened on anouther stay as well. Great shower tho once maintenance adjusted sticking cold water Menu items not available and selection not as described Breakfast eggs lukewarm

Plussat: This hotel was in a perfect location. Quiet and easy to find. The parking lot is a great asset to the property. The bathroom is stunning. The king size bed was super comfy. I wish I could have stayed longer.

Miinukset: There was no information in the room to tell me the location of the pool, workout room, ice machine or the hours of the restaurant. The television was a nice smart tv but difficult to operate and find channels.

Plussat: Fair price

Miinukset: No microwave

Miinukset: Have to pay Extra for breakfast, limited gym time

Plussat: The king suite has lots of room which is perfect for our family

Miinukset: No room service, I felt like the store was lacking some basic stuff like conditioner or children’s Advil.

Plussat: Location

Miinukset: Broken toilet seat, mold on the walls in the shower. Dead cockroaches were lying in the washroom, which was extremely disgusting.

Plussat: Comfortable bed

Miinukset: They dont have advil or some other basic first aid kit available. No water in the room. Smelly corridors and dirty elevators. No room service at all. They should not charge more than $80 for such service and facilities. A lot of suspicions looking people in the halls.

Miinukset: At check-in when I asked for the Breakfast vouchers They said it was extra when informed it was included they asked me to to prove it instead of looking it up themselves. No need to argue just an hassle. it seems like it's their strategy to rake up money.

Plussat: Location

Miinukset: Extremely expensive store with limited choise. Smelly room.

Miinukset: It needs a lot of construction and renovations. and needs to be cleaner

Miinukset: no newspaper available for guests either delivered or in lobby.

Miinukset: the logation. it was to far from the subway

Plussat: Comfortable beds, quiet rooms, pleasant staff, good pool facilities

Miinukset: We were charged a $20 fee for parking over our four day stay. We were sightseeing every day so the car was only in the lot overnight. It was not noted when we booked that parking was extra. I have stayed at the Holiday Inn Yorkdale in Toronto and they do not charge for parking. I think this should be included in room rates, especially if you're using their restaurant as well during your stay.

Plussat: The hotel staff - each and every one - were pleasant, effecient and very helpful!

Plussat: room was very, very nice, Bed was so comfortable

Miinukset: My reservation was messed up. I called 2 times to confirm it and when I got there they still could not find it. I did not get the king size bed I requested.

Plussat: Nothing

Miinukset: Everything was just different from what the pictures depicted

Plussat: i i likwd the place becuase it felt like home

Plussat: It was clean. There was a microwave and fridge in case I brought my own food. The price is excellent.

Plussat: The safe environment

Miinukset: Zero entertainment. No Radio/Television

Miinukset: I have a flight delay and got to the hotel late for check in .The hotel staff did not allow me to check in because I told him I don't want to pay $30 late fee. Charging fee for late check in is bad and extortionist policy not customer friendly !!

Plussat: No a.c. it was hot and it looked like a migrant camp. The place was brand new.

Miinukset: No a.c.. no front desk no ability to contact anyone far away from anything....